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Staybridge Suites Buffalo-Amherst

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Staybridge Suites Buffalo-Amherst
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165 Reviews from our TripAdvisor Community

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Showing 161: English reviews
Central Virginia
Level Contributor
90 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

For us, this location continues to be outstanding. The staff is unusually in tune with providing service. This is not always the case elsewhere. Traveling with family we had the king suite and our other family members had a two bedroom suite. The two bedroom is great for children as they can go to bed and close the door to... More 

Helpful?
Thank Estaltd
Bangkok, Thailand
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The positive side: the desk staff is friendly The negative side: it is a wholly corporate hotel trying to save as much money as possible. The rooms are "lightly" cleaned meaning they make the bed and that is it. We stayed for 2 weeks and I finally got my sheets changed on day 10 and I never got my room... More 

Helpful?
Thank 1999Sandra1999
Kevin V, Manager at Staybridge Suites Buffalo-Amherst, responded to this review

Thank you for staying with us and providing such valuable feedback. I sincerely apologize that we failed to delivery on our quality and service promise. Please contact our onsite General Manager Shannon Ruth at 716-276-8750 so that she may have the opportunity to regain your trust and goodwill. Again, my sincere apologies. More 

Farmington, Kentucky
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Prepare to get spoiled. Fresh cookies await you after a long day at work, Monday through Thursday dinner is prepared. And Adrianna is absolutely the best! When I return to Buffalo, I will be staying here!

Helpful?
Thank donnacarolbright
Kevin V, Manager at Staybridge Suites Buffalo-Amherst, responded to this review

Thank you for taking the time to rate our hotel, Staybridge Suites Buffalo Amherst, 5 out of 5 stars on Tripadvisor.com. We appreciate your comments and it is wonderful to hear that you enjoyed your stay at our hotel. Adrianna is an asset on our team and she tries her best to go above and beyond for every guest. We... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed August 8, 2016 via mobile

We went to Niagara Fall, but was too tired driving back to Albany, so we book 1 nite at the Staybridge Suite Amherst and was sooo impressed that we cancelled our hotel in Maine and returned to Staybridge for 5 nites. Tim and Nicole Depczynski at Front Desk were very helpful in blocking a great suite. We really enjoyed breakfast,... More 

Helpful?
Thank victoriasmartin
Kevin V, Manager at Staybridge Suites Buffalo-Amherst, responded to this review

Thank you for taking the time to write a review on your stay at our hotel, Staybridge Suites Buffalo Amherst. It is great to hear that you were able to spend your vacation time with us and you found the hotel accommodating and friendly. We will be sharing your comments with our entire team. We hope you choose us again... More 

Buffalo, New York
Level Contributor
14 reviews
4 hotel reviews
5 of 5 stars Reviewed July 25, 2016

I booked my mom this hotel due to strategic location to my university. Although I didn't spend one night, it was a comfy hotel. I got that homey feeling even though I only stepped in at the lobby! Definitely will book this hotel again when my family is visiting me.

Helpful?
Thank Schluember
Springfield, New Jersey
2 reviews
5 of 5 stars Reviewed July 5, 2016

Exceptionally well maintained and pretty good experience. a) Very well arranged free Breakfast b) Very good respectable and warm welcoming reception team c) Very well spacious and well size rooms with all amenities d) All that you need for a family vacation space for your family e) Clean and well arranged f) Lots of options for food outside - near... More 

Helpful?
Thank georgemathew123
Kevin V, Manager at Staybridge Suites Buffalo-Amherst, responded to this review

Thank you for taking the time to write a review on your stay at our hotel, Staybridge Suites Buffalo Amherst. It is great to learn that you had a positive experience and were able to enjoy several amenities that our property offers. We pride our self on being the best hotel in Amherst, NY. We hope you will choose our... More 

New Delhi, India
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 23, 2016 via mobile

The visit to the hotel was very good. Ample parking spots, smooth check-in and comfortable stay in the booked suites by us. The hotel is nicely located and is near by the shopping hub of the city. The breakfast buffet served was very good and staff took good care of all our needs at the table. Recommending this property to... More 

Helpful?
Thank KapilBatra
Kevin V, Manager at Staybridge Suites Buffalo-Amherst, responded to this review

Thank you for taking the time to review your stay at our hotel, Staybridge Suites Buffalo Amherst, during your visit to the USA. We are very close to Niagara Falls and we hope you enjoyed other local attractions that are very near. Our breakfast is served every morning and we also have extended hours on the weekend. We hope you... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 17, 2016

The room was very unclean, sheets and spread on bed just ridiculous was told they don't have extra linen or towels that these are more for those that are here 5 days or more just crazy I will never stay at another Staybridge and will not recommend this hotel to anyone.

Helpful?
2 Thank MARCIA W
Kevin V, Manager at Staybridge Suites Buffalo-Amherst, responded to this review

Thank you for posting on TripAdvisor. On behalf of our entire team I sincerely apologize for the substandard experience that you encountered. We pride ourselves on serving every guest and we obviously failed you. Please contact our onsite General Manager Shannon Ruth at 716-276-8750 so that she may have the opportunity to regain your trust and goodwill. More 

Vaughan, Canada
Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed May 31, 2016 via mobile

With a family of 5, (3 kids), we found this hotel to be very very good! The staff at the front door welcomed you with great pleasure (Adriana). And the entire staff where very welcoming. The room we had was a double bed suite with a kitchenette. Very clean. Seemed brand new. The kids loved everything about the room, and... More 

Helpful?
1 Thank PaulDiB2015
Kevin V, Manager at Staybridge Suites Buffalo-Amherst, responded to this review

Thank you for taking the time to respond to us about your stay at our property, Staybridge Suites Buffalo Amherst. It is great to hear that your family enjoyed using the property and our amenities. We try our best to be the number one hotel in Amherst, NY and will be sharing your remarks with our entire team. We hope... More 

1 review
5 of 5 stars Reviewed May 26, 2016

Arrival assistance and information involving amenities clearly presented. Room both clean and appropriate for my handicap. Daily breakfast far exceeded quality and choices found elsewhere. Offering of hospitality events Monday thru Thursday including dinner, and both wine or beer plus daily availability of coffee, sodas, and pastries provided a perfect touch for our prolonged stay. Had to send personal message... More 

Helpful?
Thank Clive H
Kevin V, Manager at Staybridge Suites Buffalo-Amherst, responded to this review

We appreciate your positive feedback about our hotel, Staybridge Suites Buffalo Amherst. We do take pride in catering to our guests' needs the best way we can. Thank you for making our hotel your second home when you're in Amherst, NY. Your continued patronage of our hotel is sincerely appreciated and we hope to be part of your future trips... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Staybridge Suites Buffalo-Amherst

Address: 1290 Sweet Home Rd, Amherst, NY 14228-2750
Location: United States > New York > Amherst
Price Range: $143 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Buffalo-Amherst 3*
Number of rooms: 102
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