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Candlewood Suites Buffalo Amherst, an IHG hotel

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20 Flint Rd, Amherst, NY 14226-1047
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (79)
Room & Suite (56)
Family and Play Areas (2)
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Candlewood Suites Buffalo Amherst, an IHG hotel
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 19 hotels in Amherst
Location
Cleanliness
Service
Value
Consider us home at Candlewood Suites - Buffalo Amherst. Our 76 room hotel offers queen beds in three different size suites. Studio suites have one queen bed, 2 Queen Bed suites are our most popular, and the One Bedroom suites allow for more privacy. All rooms have a fully equipped kitchenette. We are located across from the Flint Road entrance to the University at Buffalo North Campus and a short drive from shopping and restaurants. We are located almost midway between Downtown Buffalo, including the Medical Campus and Harborside, and the cities of Niagara Falls, NY and Ontario. Comforts of home include free wifi, DVD player in each room, free laundry facilities, an outdoor gazebo with gas grills, and the Lending Locker with games for the kids,DVD's and kitchen appliances for the cooks. Our housekeeping is provided only once weekly, but our staff is at your service and happy to accommodate requests for extra amenities or supplies.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
BBQ facilities
Non-smoking hotel
24-hour front desk
Parking
Wifi
Shops
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Modern
Languages Spoken
English
214Reviews1Q+A39Room tips
Traveler rating
  • 124
  • 66
  • 19
  • 5
  • 1
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Popular mentions
skapp wrote a review Yesterday
Youngstown169 contributions38 helpful votes
Stayed here while in town for an appointment. Had previously stayed at a competitor property next door with a horrible stay. We were very pleased to find that the experience didn't carry over for the area. While there were a few items that could have been better (more on that below), we were happy with our stay. All of the staff that we interacted with were extremely welcoming and helpful. A few items that could have been better that we noted was the transition from the hard floor to the carpet in the room needed some attention. The carpet could be replaced as it is worn at the transition area which is expected over time. Otherwise the room was clean as were all areas of the hotel that we accessed. The little store area was unique and well stocked with a variety of options and seemed to have far better pricing that what one would expect at a hotel. If back in the Buffalo Amherst area, we would stay here again as it is far better than some others near by!
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Date of stay: October 2021
Rooms
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ranger22SG wrote a review Aug 2021
Singapore, Singapore307 contributions340 helpful votes
No breakfast, no amenities, justa room. Other hotels at that price range offer a free breakfast and similarly sized room. Our room was definitely not a suite. No housekeeping for 3 nights also. Very disappointed, have the standards fallen so low that this hotel has 4.5 stars? Hotels are getting away with less and less.
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Date of stay: August 2021
Value
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Service
1 Helpful vote
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Response from IHG Service, Owner at Candlewood Suites Buffalo Amherst, an IHG hotel
Responded Sep 11, 2021
Hello ranger22SG, Providing the best hotel experience begins with excellent service. It has always been our pleasure to assist our guests in whatever way we can. Thank you for choosing to stay with us and for sharing your thoughts regarding your recent stay at our hotel. As a brand standard, our Candlewood Suites do not offer free breakfast. We do have our Candlewood Cupboard, where you can purchase items to cook in your kitchen. Daily housekeeping is not done but guests can always request service in advance. This is also a trademark as an extended stay hotel. I am sorry if you were not made aware of this. I am sharing your feedback with our hotel so we can find ways to have the information available for our guests. We hope you will join us again in the future and impart a better stay. Safe travels, Deborah R. Case Manager IHGService
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MongoTom wrote a review Jul 2021
Ann Arbor, Michigan5 contributions1 helpful vote
The staff were terrific. They couldn’t do enough for us. The hotel, on the other hand, was a disaster and should have been refreshed five or more years ago. The rug was tattered and filthy. We’d be embarrassed to have anything like it in our home. You absolutely didn’t want to walk barefoot on it and our socks became filthy very quickly. Lights flickered, the toilet seat broke, there weren’t enough towel racks, the dishwasher was hard to close and then did a terrible job even after we bought spot remover for it. The walls and ceiling are thin and the people above us were noisy. The couch was dirty. Half the equipment in the exercise room didn’t work. This place needs to be gutted, every rug replaced (rooms and halls), every surface repainted and every appliance replaced. As it stands I would not recommend this establishment to anyone.
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Date of stay: July 2021Trip type: Traveled as a couple
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Response from IHG Service, Owner at Candlewood Suites Buffalo Amherst, an IHG hotel
Responded Aug 4, 2021
Hi MongoTom, Thank you for choosing to stay with us and for posting a candid review. I was very concerned to read your comments regarding the carpet condition, lighting, toilet condition, housekeeping service, noise, and the furniture. I understand your dismay and I am sorry. This is not the relaxed and casual lifestyle experience that we wanted for all our guests. I will make sure to share your comments with our team for the necessary improvements needed on our end. I appreciate you as our guest and I still hope you would give us another chance in the future. Orlando A. Case Manager IHGService
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Carolyn H wrote a review Jun 2021
Syracuse, New York13 contributions10 helpful votes
We had a very pleasant stay here. The staff are very welcoming and professional. The rooms are spacious and clean. We were able to bring in breakfast item and utilize the kitchenette. The hotel is next to UB north campus and located off the highway which is something to keep in mind for graduation. I would highly recommend staying at this hotel. Also it is pet friendly but they do a fantastic job of cleaning as there was no pet odor anywhere in the hotel
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Date of stay: June 2021Trip type: Traveled solo
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PsychDiva wrote a review Jun 2021
1 contribution
I just finished a three-night stay at the Amherst/Buffalo Candlewood Suites. While the room decor is nothing fancy, my suite was extremely comfortable and extremely clean, with a kitchenette, recliner, good mattress and great pillows. The staff were so friendly and accommodating. Excellent soundproofing between rooms. As if all of this wasn’t nice enough, THEY WELCOME DOGS. My dog and I had a restful time. Would definitely return.
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Date of stay: June 2021Trip type: Traveled solo
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PRICE RANGE
$92 - $161 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
candlewood suites amherst
LOCATION
United StatesNew YorkAmherst
NUMBER OF ROOMS
76
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Frequently Asked Questions about Candlewood Suites Buffalo Amherst, an IHG hotel
Which popular attractions are close to Candlewood Suites Buffalo Amherst, an IHG hotel?
Nearby attractions include AMC Maple Ridge 8 (0.6 miles), The Northtown Center at Amherst (0.6 miles), and The U (0.6 miles).
What are some of the property amenities at Candlewood Suites Buffalo Amherst, an IHG hotel?
Some of the more popular amenities offered include free wifi, a fitness center, and free parking.
Which room amenities are available at Candlewood Suites Buffalo Amherst, an IHG hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Candlewood Suites Buffalo Amherst, an IHG hotel?
Guests can enjoy barbeque facilities during their stay.
Is parking available at Candlewood Suites Buffalo Amherst, an IHG hotel?
Yes, free parking is available to guests.
What are some restaurants close to Candlewood Suites Buffalo Amherst, an IHG hotel?
Conveniently located restaurants include Santora's Pizza Pub & Grill, Blue Fire Grill, and Forno Napoli Pizza & Italian Kitchen.
Are there opportunities to exercise at Candlewood Suites Buffalo Amherst, an IHG hotel?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Candlewood Suites Buffalo Amherst, an IHG hotel?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Candlewood Suites Buffalo Amherst, an IHG hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Candlewood Suites Buffalo Amherst, an IHG hotel?
Many travelers enjoy visiting Frank Lloyd Wright's Martin House (4.6 miles).
Is Candlewood Suites Buffalo Amherst, an IHG hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.