Romana Resort & Spa
Km 8, Mui Ne Ward, Phan Thiet Vietnam
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Pool & Beach (154)
Room & Suite (121)
About
#31 of 209 hotels in Phan Thiet
Location
3.6
Cleanliness
4.2
Service
4.0
Value
3.9
If you’re looking for a romantic resort in Phan Thiet, look no further than Romana Resort & Spa.
Guest rooms offer amenities such as a flat screen TV, air conditioning, and a minibar, and guests can go online with free wifi offered by the resort.
Romana Hotel features a concierge and room service, to help make your stay more enjoyable. The property also boasts a pool and free breakfast. If you are driving to Romana Hotel, free parking is available.
During your visit, be sure to check out a popular Phan Thiet crab restaurant such as Sunset Restaurant, which is a short distance from Romana Resort & Spa.
Looking to explore? Then look no further than Thap Poshanu Cham Tower (1.1 mi), Po Sah Inu Towers (1.1 mi), and Forgotten Land Sand Sculpture Park (0.8 mi), which are some popular Phan Thiet attractions – all conveniently located within walking distance of the resort.
The staff at Romana Resort & Spa looks forward to serving you during your upcoming visit.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Tennis court
Airport transportation
Wifi
Hot tub
Outdoor pool
Private pool
Bar / lounge
Restaurant
Breakfast buffet
Poolside bar
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Foot massage
Full body massage
Head massage
Concierge
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Private balcony
Room service
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Ocean View
Languages Spoken
Vietnamese
365Reviews10Q+A40Room tips
Reviews
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The stay at the hotel was charming. Upon arrival we exchanged our room for a beach villa for a modest fee. The breakfasts were adapted to local customs, but given that we were probably the only Europeans in the hotel, this is completely understandable. But we always had enough to eat. The other dishes were also very tasty. We took a taxi to the beach not far from the hotel, a beautiful clean beach where we were alone. We wanted to take a trip to Da Lat, which the very nice receptionist willingly arranged for us, the full-day trip with an English-speaking driver at a great price was amazing. We can only recommend this hotel. Markéta & Honza
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Stayed here just deluxe room years ago and now villa with private pool but not feel more premium. We check in early and receptionist ask us to wait until 2pm. We ask if they can prepare our room as soon as possible cause we're tired after 4hours trip from Saigon. We hire a bike to downtown and have lunch. After 2hours, we are back and there's still no room for us. Waiting and see a company group just arrive and go straight to their room. I lose my patience, and ask again, she keeps asking us wait. Really frustrated, and we get our room nearly 2pm, after 3hours in a dayweek and not a high season, especially at this pandemic time. I think they don't know how to do, just by order and not flexible, and when the first impression is terrible you know the rest will be ducked up. There are many moquitos in the room, especially the locker. Pool is not really clean, no mattress on chair. Two pillows on the bed. Have to ask for more. And when we're out for dinner, I see an apology letter on the floor, really respectful, for noise cause they host a gala dinner from 6:30 to 9:30pm and we are not allowed to swim at that time. And you can't imagine what we have suffered by noise, only stay in door but still hear they sing. I think an apology at that time is useless. When you host a party, you have to confirm to other guests, so they would choose another resort to relax, not to join with bunch of uneducated people. Don't know how to do hospitality again. Breakfast is poor, around 10am, a poolman just appeared at our private pool to clean. And housekeepers clean the next room which connected to ours, so we're bothered again. Don't feel any privacy here. I forgot charger and have to go to get by myself. I just feel wasting time and money to book a villa at this "resort". The price isn't cheap but service is very cheap and poor, lack of management, and don't know how to make customer service. I won't be back again and probably not recommend for anyone, even a try.…
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Date of stay: March 2021Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
+1
I was on the vacation with my wife, we booked the private pool villa beach front. Everything was really really good, top recommended! We had a very privite and good atmosphere overall and enjoyed our getaway time a lot. The only thing that I complained is there were too many mosquitos, thus make sure to close all the doors, tell the staff to bring you the mosquitos repellent.
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Date of stay: November 2020
Location
Cleanliness
Service
Room Tip: Beware of the mosquitos! Make sure to bring the mosquito repellent cream.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
My niece forgot the slip and I have asked to bring to receptionist for us but they declined and told my mom has to come back and take it. I ask for the key before come back but she stressed and told “ you have to bring it back, the housekeeper is busy” yes, we come back to take it by ourselves, no need their help, we just ask the key to make sure can access the room. All needed services cannot adapt, no daily bus and they blame of Covid. Because of covid, they don’t provide the bus but asking for late check out only 30 minutes, they refuse because of fully booked. My mom has to pick the luggage up by herself and no one help her. Lake of staff. Restaurant was bad, they also blame many guests and many tables reserve before so cannot arrange table as we need ( we have the baby of 6 months and just want to sit near the balcony) I don’t think this is the 4 star resort. Just 2 star and 1 star service Thinking carefully before you book this one…
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Date of stay: June 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from RomanaResortM, Public Relation Department at Romana Resort & Spa
Responded Jun 7, 2020
Dear Ms. Jenny, Warmest Greetings from Romana Resort & Spa ! We would like to thank you for taking time sharing your experience at our Resort. Based on your review, our General Manager had already worked with all the concerned departments to check and solve the problems immediately. We always and will do our best to give our customers a really relaxing vacation at Romana. We hope to have a chance to serve you again and show you a better sight of Romana Resort & Spa Phan Thiet – Vietnam. We wish you happiness & health in life ! Thanks & Best Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My fiance and I have stayed at Romana many times and is one of our favourite places to unwind when we have time. The grounds, rooms and facilities are very well maintained and clean. The staff are one of the best features, always a warm and sincere welcome and nothing is ever too much. The private beach is ideal if you're looking for peace and quiet. Local fresh fruit sellers visit the each with fruit and coconuts for drinking. Food could be better but this is the case with most hotels and who wants to eat in a hotel every night anyway? The hotel do put on themed food nights, buffets in the open air which are nice and always offer something different. We use a local taxi driver to ferry us down to Mui Ne where there are many restaurants that cover various cuisines, fresh local seafood being the most common. Our favourite place to eat is the Food Court towards the end of Mui Ne strip. Used mainly be locals and expats living in the area, not too many tourists. Food court offers various street food kitchens and a well stocked bar with real ale - as an English chap this is just heaven for me! Back to Romana, it really is a little gem located inbetween Phan Thiet and Mui Ne, a short (and cheap) taxi ride will take you to either place. A great hotel at very reasonable rates, nice and quiet . An ideal base to unwind, relax, recharge with easy and short commutes to local destinations and transport links to Ho Chi Min, Danang & Hanoi. Give this place a go, you won't regret it! See you soon Romana. Cam on Ivy & Paul…
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Date of stay: March 2020
Value
Location
Service
Room Tip: The beachfront villas are spacious with outdoor shower, fantastic seaviews and ideal for...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from RomanaResortM, Public Relation Department at Romana Resort & Spa
Responded Apr 28, 2020
Dear Mr./ Ms. Brummie Paul, Warmest Greetings from Romana Resort & Spa! Please allow us to revert your writing in English. We are so glad to know that you got satisfied with our services and enjoyed a very relaxing time at Romana. We hope to serve you again if you come back to Vietnam one day. We wish you happiness & health in life! Thanks & Best Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a wonderful stay here while we were in Mui Né. Our room was bright and clean with a beautiful view of the pool, ocean and sunrise. The buffet breakfast was great and had a huge selection. The beach is also really nice, kept clean, and quite quiet. The grounds were well kept and had many lovely flowers. The staff was extremelyyyyy friendly helpful and attentive. The ladies at the front desk Wendy and Jasmine helped us rent a moped, book our bus tickets to Dalat, and were always there with a smile. Thanks so much hopefully we will be back one day!
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Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from RomanaResortM, Public Relation Department at Romana Resort & Spa
Responded Feb 9, 2020
Dear Mr./ Ms. KatieLee, Warmest Greetings from Romana Resort & Spa! Please allow us to revert your writing in English. We are so glad to know that you got satisfied with our services and enjoyed a very relaxing time at Romana. We hope to serve you again if you come back to Vietnam one day. We wish you happiness & health in life! Thanks & Best Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed in a pool villa overlooking the sea and the beach. Spacious room, nice little pool and comfortable bed. The sound of the ocean was relaxing. The bathroom had an outdoor shower. So the room would get 4-star rating from me. Breakfast was ok, dining ok. I would rate both 3 stars maximum. Pool good for swimming laps, which we liked. The gym was a joke, not a gym. Old machines that hardly worked. But the staff were all friendly and helpful at all times and made our stay delightful.
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Date of stay: January 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from RomanaResortM, Public Relation Department at Romana Resort & Spa
Responded Jan 12, 2020
Dear Mr./ Ms.hanna b , Warmest Greetings from Romana Resort & Spa! First of all, we would like to thank you for taking time sharing your feelings about our Resort. We are so glad to know that you got satisfied with our services and had a relaxing time while staying at Romana , we are trying our best to bring a really relaxing experience to our customers. We hope to serve you again in Phan Thiet – Mui Ne, Vietnam again. We wish you happiness & health in life! Thanks & Best Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at the 3 bedroom villa with private pool which was lovely (even though there is a very large new hotel being built adjacent to the room). Unfortunately the quality of food was atrocious which meant a trip to Mui ne every night for dinner. Breakfast also was very average. Please be careful with ancillary charges like laundry which is a dead set tort and caught us out.
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Date of stay: December 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from RomanaResortM, Public Relation Department at Romana Resort & Spa
Responded Dec 26, 2019
Dear Mr. David Brown, Warmest Greetings from Romana Resort & Spa ! We would like to thank you for taking time sharing your experience at our Resort. Based on your review, our General Manager had already worked with all the concerned departments to check and solve the problems immediately. We always and will do our best to give our customers a really relaxing vacation at Romana. We hope to have a chance to serve you again and show you a better sight of Romana Resort & Spa Phan Thiet – Vietnam. We wish you happiness & health in life ! Thanks & Best Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
From the moment we arrive....friendly, knowledgeable, and helpful staff. Wendy went above and beyond to assure we were comfortable and offered sightseeing and dining recommendations. I cannot wait to go back...thank you Wendy Nguyen for making this vacation AMAZING!!
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Date of stay: November 2019
Value
Rooms
Service
Room Tip: Great view, good food and easy access to town
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from RomanaResortM, Public Relation Department at Romana Resort & Spa
Responded Dec 26, 2019
Dear Ms. Brenda V, Warmest Greetings from Romana Resort & Spa! We are so glad to know that you got satisfied with our services and enjoyed a very relaxing time at Romana. We hope to serve you again if you come back to Vietnam one day. We wish you happiness & health in life! Thanks & Best Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We rented several 3 BR luxury villas for 2 nights for company trip. They offered virtually no support for a company. At arrival their staff was cold, did not smile, did not greet us with any warmth & were uncaring. Their personalities would be common in low level gov't officials or post office worker. When we arrived my VN staff said they do not like VN visitors- several of my staff complained. Our Dr sat at a table for 4, but it has only 2 place settings- she asked waiter for 2 more, but they pointed to the kitchen and said get them yourself. Every request during our stay was met with a struggle or slow response. At check-out (after we spent thousands of $$$) they treated us like criminals- more concerned to check if they could charge us for extra bag of chips or if we took flip flops- would not return our ID cards until they could check everything. We felt embarrassed & insutled rather than valued guests. Food was terrible- our VIP dinner was rushed: 7 courses ALL served at same time. Bell boys would not help with luggage & refused to carry a speaker to the beach for our company game, even though we are entirely woman except myself (an old timer) and one other senior manager. I wrote a letter complaining with lots of detail and I got a thank you for your stay letter. It had a small comment that we take your comments very seriously and appreciate you giving us the opportunity to become an even better organization. We will never return and never recommend to anyone. …
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
PRICE RANGE
$52 - $68 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
romana resort and spa, romana hotel phan thiet
LOCATION
VietnamBinh Thuan ProvincePhan Thiet
NUMBER OF ROOMS
96
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Claim Your Listing Frequently Asked Questions about Romana Resort & Spa
Which popular attractions are close to Romana Resort & Spa?
Nearby attractions include Trampoline Club "Impulse" (3.0 miles), Po Sah Inu Towers (1.1 miles), and Tropical Mini-Golf Mui Né (3.1 miles).
What are some of the property amenities at Romana Resort & Spa?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Romana Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Romana Resort & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Romana Resort & Spa?
Conveniently located restaurants include Strawy Restaurant, Vista Restaurant, and Mui Ne Swiss House.
Are there opportunities to exercise at Romana Resort & Spa?
Yes, guests have access to a pool and a fitness center during their stay.
Does Romana Resort & Spa have an airport shuttle?
Yes, Romana Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Romana Resort & Spa have airport transportation?
Yes, Romana Resort & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Romana Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Romana Resort & Spa offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.