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Sheraton Grand Danang Resort

Traveler (474)
Room & Suite (95)
Video (2)
Certificate of Excellence

About

#37 of 427 hotels in Da Nang
Location
Cleanliness
Service
Value
Certificate of Excellence
Sheraton Grand Danang Resort is a new 5-star luxury beachside property, situated on the tranquil stretches of the illuminating Non Nuoc Beach in Danang, Vietnam. The resort offers a unique destination, where families, business and solo travelers alike can relax and feel at home with nature. Wake up to the scents of sea and sunshine from one of our 258 guest rooms and suites - inviting, scenic and stylish.
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Property amenities
Pool
Room service
Free parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Wheelchair access
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Room features
Air conditioning
Minibar
Refrigerator in room
Family Rooms
Non-smoking rooms
Suites
Good to know
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Location

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Contact
35 Truong Sa Street, Hoa Hai Ward, Ngu Hanh Son Distric Hoa Hai Ward, Ngu Hanh Son District, Da Nang 550000 Vietnam
Name/address in local language
Getting there
Da Nang Airport7 mi
Phu Bai Airport48 mi
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228Reviews
18Q+A
29Room tips
Traveler rating
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Popular mentions
+1
We stayed at this hotel for the last 2 nights of our 8 night holiday in Hoi An. The first 4 nights were at a cheap and cheerful villa (AU$40n) in Hoi An, the next 2 were at a beautiful wellness hotel in a different area in Hoi An (AU$170n) and then the final 2 we had booked the
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Disclaimer - we stayed here using points and Im pretty sure they gave us the crappiest room they had, which was on the first floor. The floors on the first floor echos in the morning when people are checking out, so around 5-6am in the morning you hear other guests rolling their
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Response from Frank B, General Manager at Sheraton Grand Danang Resort
Responded 6 days ago
Dear helenk281, Thank you for taking your time sharing with us your detailed feedback. It is extremely valuable and is assisting us to improve the quality of hotel service indeed! We do humbly apologize for the inconvenience faced during your stay and the lack of attention you received from our associates to some extent. We recognize the issues you have brought to our attention and our operation departments are focusing on exactly these points which are crucial to meet and go beyond our guest’s expectations. I am personally very disappointed to hear about your difficulties and we have refocused the team, especially the front desk associates’ awareness to ensure this lapse will be a thing of the past. We would ask that you do give us another opportunity to showcase our development. Warm regards, Frank Bochmann General Manager
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I would like to share with you a very positive experience I had this past weekend at the hotel, where I stayed for the Ironman event. All the staff I interacted with were very friendly, helpful, and seemed to have a common spirit of trying to be helpful. Some highlights: I
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Response from Frank B, General Manager at Sheraton Grand Danang Resort
Responded 2 weeks ago
Dear worldtravelerzzzzzz, Thank you for taking the time to review Sheraton Grand Danang resort. We are glad to learn that you had great time whilst in residence enjoying every moment with wonderful experience by hotel services and being pampered by our friendly and attentive associates. We could not be more ecstatic to see you were satisfied with all the services and happy with the suite room upgrade as well as amazing dining experience at The Grill our signature restaurant. It's definitely a boost for us to receive these kind words and surely encourage us to continue striving our way to be one of the best services in the region. Thank you for your recommendation and we look forward to welcoming you back again in not too distant future for another extraordinary stay with us. Warm regards, Frank Bochmann General Manager
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The staff and general local folk in and around Danang are some of the friendliest and most helpful people I've ever met. The staff at the hotel went out of their way to ensure that my stay was enjoyable. The hotel is great with direct easy beach access and one of the biggest
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Response from Frank B, General Manager at Sheraton Grand Danang Resort
Responded 2 weeks ago
Dear Harryki, Thank you for taking the time to comment on your wonderful experience at Sheraton Grand Danang. We could not be more pleased to learn that our team with their considerate and friendliness have made your days at Sheraton and turned your vacation out to be a memorable one. Once again, thank you for sharing with us. Our associates look forward to take the challenge to make your next stay with us more wonderful than your last. Warm regards, Frank Bochmann General Manager
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Very new hotel, with large, spotlessly clean rooms. The king size beds were extremely comfortable and the bathroom was a good size and well appointed but definitely lacked storage areas for cosmetics and toiletries. The pool is amazing, I believe 220 metres long and boy do you
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Response from Frank B, General Manager at Sheraton Grand Danang Resort
Responded 2 weeks ago
Dear jblovestotravel, Thank you for having taken the time to convey such great insight on Sheraton Grand Danang Resort. We are pleased to learn that your stay with us was a truly excellent memorable experience enjoying hotel services and being pampered by our associates’ care. I believe you have fulfilled your vacation completely by every excellent moment with our comfortable room, unique longest swimming pool and peaceful beach, delectable buffet selection as well as happy discovery on the destination. Thank you for sharing with us your experience. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon. Warm regards, Frank Bochmann General Manager
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PRICE RANGE
$171 - $298 (Based on Average Rates for a Standard Room)
LOCATION
VietnamDa Nang
NUMBER OF ROOMS
258
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