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Cheaper
Average
Higher
About
5.0
#27 of 411 hotels in Hoi An
Location
4.8
Rooms
4.8
Value
4.8
Cleanliness
4.9
Service
4.9
Sleep Quality
4.8
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Situated on the doorstep of the Ancient Town and Hoi An river bank, Royal Riverside Hotel provides a comfortable, relaxing accommodation and intensive care service. 45 Contemporary rooms perfectly blend comfort, luxury and style with traditional Hoi An charm. From our deluxe rooms with panoramic views of Hoi An River and village to our stunning waterfront suites, there's a diversity for each category of room at the Royal Riverside. Our offer a full services include restaurant, bar, spa, outdoor pool, tour desk, free bicycle, shuttle bus to An Bang beach... We serve a high standard service of 4.5 stars for all our guest, our team are well trained , professional, friendly and helpful. Our target to make sure all guests are happy during the stay with us at Royal Riverside Hotel.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
River View
Modern
Languages Spoken
English, Vietnamese
Location
40 Nguyen Du, Hoi An 560000 Vietnam
Name/address in local language
Royal Riverside Hoi An Hotel
2,718 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
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The Royal Riverside Hoi An Hotel receives accolades for its blend of comfort, cleanliness, and convenience. Guests have called out the spotless and spacious rooms, boasting scenic river views and excellent amenities. The hotel's proximity to the old city along with free bicycle usage stands out, adding to the appeal for many travelers.
Reviewers highlight the staff's warm service and the inviting, tranquil atmosphere that encircles them during their stay. The value is also noted, with affordable spa services and discounts enhancing the experience.
Location
Convenient
Atmosphere
Inviting
Rooms
Comfortable
Value
Affordable
Cleanliness
Spotless
Service
Friendly
Amenities
Well-appointed
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Excellent service from all staff, especially Myna and Dwyen. Very clean and well built rooms with luxurious feel including a marble-finished bathroom. Couldn’t fault anything with the daily room cleaning and they even added a special touch of leaving short Vietnamese folk stories on our bed every day. Daily buffet breakfast had a huge variety of local and western food all well done, and even an egg and pho station! Free bicycle rental, An Bang shuttle service and overall helpfulness of staff was definitely worth it. We were sad to leave and would stay again if we come back to Hoi An.
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Date of stay: March 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Visited here for my wife’s birthday. She let them know the day before and they reserved a rooftop table with views for us then provided a free birthday cake for us in the restaurant. All the staff seemed to know it was my wife’s birthday and escorted us from one location to another to avoid us getting confused or lost after a few drinks. Rooftop cocktails during happy hour were great (save the one with ginger in which was too potent). Japanese restaurant food was lovely (and we have had a lot of Japanese food whilst in J apan.) We would not recommend the Marius Syrah Grenache but the food and service were outstanding. Special thanks to waiters and waitresses Dat, Quy and Sara and manager Patrick for putting in that extra effort to make our evening into a really fun, memorable occasion. Highly recommended.
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Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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This hotel is the best value imaginable with fantastic staff who are just so good. We had a spotless, well appointed, air conditioned double over looking the river and breakfast included. There is a pool and a health spa. They will arrange tours and whatever you need and it’s only around $70 AUD per night. Night manager and Tour guide Duy was terrific and the girls running everything else during the day ; Vyna, Suong and Lan. It was personal and homely but always professional . It was a nice environment where we chatted to other tourists too. Thank you for making Hoi An even more special. We are determined to come back. Susie
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Date of stay: February 2020
Rooms
Service
Sleep Quality
Room Tip:Perhaps get atop floor room to avoid hearing those solid Vietnamese chairs being moved around!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed wonderful three nights in the hotel! The location is superb, max 5 minutes from the old town, right on the river with fantastic views. The staff was very welcoming, Vyna and Duyen introduced us the city and gave us great tips with what to do in the city and which tailor to go to. The room was modern, clean and silent, and we had very good night sleeps on the very new matrace. The breakfast was very good as well with lots of fresh fruit (what I love) and also a live cooking station. I’d love to come back here!
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Date of stay: January 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Check in was quick and was shown to a room that we had been upgraded to. The room itself was large and beautiful, with a balcony overlooking the river. A large, comfortable bed was a joy to sleep in, with chaise lounge, television and a mini bar complimenting the room. The bathroom was part of the bedroom, with a curtain that you could draw back/close to separate the two areas. A roll top bath was a nice feature of the room, with the shower having its own cubicle. At breakfast it was busy, even in low season, with plenty of quality food on offer to suit everybody. The dining room was less formal, and it gave a nice relaxing feel to eating. Two pools on site, one on the ground floor which is lovely, with plenty of sun loungers and chairs, and a roof top pool. Our preference was the ground floor pool, despite it being in the shade in the afternoon. This was pleasant from the intense sun. My wife had a spa treatment on site, and rated it as one of the best she has ever had, and was worth the money paid. The location is great, with the centre of the old town only a short walk away.
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Date of stay: June 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed at the Royal Riverside Hotel in Hoi An for one night during our Vietnam roundtrip. The rooms were ok sized, bathrooms somewhat run down, water pressure below average. Breakfast was ok. The location of the hotel was practical at walking distance from all the attractions. I had a shirt custom made and the hotel staff was helpful with the delivery despite the time being close to midnight upon its arrival.
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Date of stay: January 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Royal riverside, Positioned about a 10 minute walk to old town hoi, provided a wonderful view of the river from my room. They also provided rental bicycles free of charge - so getting around was very easy. The staff was extremely courteous and helpful; particularly the front desk receptionists Duyen and Tham. They made it very easy to book a tour to the golden bridge - and a taxi to and from the airport. I would book again!
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Date of stay: January 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This place is absolutely perfect for a relaxing stay in Hoi An. It is modern, clean, the rooms are lovely, cool and tranquil. An easy 10 minute stroll to the ancient town and the night markets this made a perfect base for my recent trip. The reception staff speak very good English and make it their duty to greet you by name each morning, ask what your plans are for the day, ask if you need help with anything and happy to call taxis, organize the electric cars, shuttles, suggest trips and always remembered what I was doing and asked about it when I came in later in the day. The restaurant staff organised pots of ginger tea for me when I came down with a head cold even during their busy morning rush. The pool is cute and the sun beds are IN the water! I can not recommend this place enough, it was perfect for my solo travel relax and explore needs - thanks especially to Na, Suong and Duden on reception they are amazing and caring staff, a credit to this hotel
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Date of stay: December 2019Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
These reviews are machine translated from their original language. Show machine translations?
As part of a Vietnam and Cambodia trip we stayed here 2 nights in one of the larger 2-bed rooms (nice large/wide and comfortable double bed). Everything was clean and well maintained. Here, the bathroom is separated from the main room over its entire surface with glass panes - blinds are present inside the bathroom. Quite tricky is the double use of the bathroom door to close the shower area, unfortunately not quite properly executed in detail in our room (the bathroom floor is flooded more than necessary), but this is for me professionally. Yes, and that was it with the typical German nagging, because the rest was just great. The hotel is a little gem in Hoi An. It is close to the old town, but not so close that the bright nightlife makes it too loud. Within walking distance you are in less than 10 minutes in the old town, which you should definitely experience even at night. The location of the hotel I would call ideal. The hotel is more modern and traditional than the giant hotels that are more common in Vietnam. Very pleasantly designed. The staff is very friendly and helpful. Being welcomed and served with kindness just feels good. I also ask the following guests to heed the fact that we may/should also be friendly as guests. Only if both sides heed this will everyone enjoy it. Breakfast should not go unmentioned in any case. A wonderful breakfast buffet with many things Europeans are used to and some things they don't know and should definitely get to know. We liked the versatile offer and made us want to go the next morning. It should also be mentioned that you can also have a lunch here. This prejudice from Europe, it would always be so expensive to eat in the hotel can be safely forgotten here. Thank you for the wonderful time.
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Automatically translated
Date of stay: October 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
Room Tip:Die Altstadt bei Nacht erleben.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is truly a hidden gem. First off, it has the perfect location- close to the old quarter while being distanced enough to offer seclusion and piece. The breakfast was delicious and had a ton of choices. The egg station in particular was egg-cellent! Lastly and most importantly, each and every member of the staff was an absolute delight. Each person was friendly and took a genuine interest in ensuring our stay was perfect. And a special thank you to Na and Duyen who went above and beyond at each step. Do not hesitate to book this hotel for your time in Hoi An.
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Date of stay: January 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Keiron99, Yes we have laundry service, we charge 59,000VNDnet per kilo. If you send your clothes in the morning before 11h00am we return in the evening at 19h00pm.
Thank you
Dear Xiuling,
we have good Wifi here, 2 lifts in the hotel. in room no mosquito so no need to bring net. If you need airport pick up it costs 19USD/car/way
Thank you
Nhan
Salisbury, United Kingdom40 contributions2 helpful votes
"Lots of interesting sites. Get a multi site ticket for the town. Hire a motorbike (if you have a licence/ experience) to visit the temples at My Sern."
There are more places to choose from in the Hoi An area.
PRICE RANGE
$33 - $53 (Based on Average Rates for a Standard Room)
LOCATION
VietnamQuang Nam ProvinceHoi An
NUMBER OF ROOMS
45
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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