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Hai Au Boutique hotel and spa

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Traveler (271)
Room & Suite (170)
Dining (34)
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Overview
  • Excellent56%
  • Very good33%
  • Average8%
  • Poor2%
  • Terrible1%
Travelers talk about
“old town”(167 reviews)
“rose petals”(25 reviews)
“no elevator”(18 reviews)
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (953)
There are newer reviews for Hai Au Boutique hotel and spa
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Traveler rating
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4
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463
256
66
21
4
Show reviews that mention
All reviewsold townrose petalsno elevatorremembered our namesfresh fruitfriendliest staffminute walkfriendly hotelreception staffsmall balconybreakfast buffetfamily roomrooms are largelovely staffphostayed here for nightsbanana pancakes
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711 - 715 of 810 reviews
Reviewed June 23, 2010

A friend and I stayed in hoi an late last year and we absolutley love the Hai Au. We stayed there on the recomendations of others user of trip advisor forum and was not dissapointed. The rooms were clean and confortable. However, the nicest part...More

Thank collem8
Reviewed June 20, 2010

I stayed here for 2 nights with a friend. The service really made this place. Staff were incredibly helpful and very sweet. The room was a good size, decent bathroom and good beds. The breakfast was pretty basic but more than acceptable. We also used...More

Thank armadillet
Reviewed June 17, 2010

I was attracted to this hotel from Tripadvisor reviews, praising the extraordinary service at this hotel. IT IS ABSOLUTELY TRUE. The staff are hard-working, lovely ladies who genuinely care for each and every guest, remembering names and taking a real interest in making sure everyone...More

Thank Dulcinea17
Reviewed May 29, 2010

We stayed here for 1 night after reading about it on TA. What a great recommendation! The reception staff made the effort to learn our names and were very friendly. The room was great (swan-folded towels and a carved pineapple were waiting for us) and...More

Thank KevinFromLondon
Reviewed May 29, 2010

I went with a tour company who definately make sure you get the worst accomodation available - Intrepid. Many hotels have good and bad rooms and Intrepid make sure they pay the least and you get the worst room in the place so this is...More

Thank francyful
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About
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
$24 - $47 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Romantic Hotel in Hoi An
#54 Spa Hotel in Hoi An
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$24 - $47 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Romantic Hotel in Hoi An
#54 Spa Hotel in Hoi An
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (271)
Room & Suite (170)
Dining (34)
Pool & Beach (17)
Amenities (2)
Questions & Answers
Ask a question
Sarahgrace1985
September 11, 2017|
AnswerShow all 2 answers
Response from hoiandep | Property representative |
Hello Sarah, Thank you for your question. We are pleased to inform you that all room we have a balcony except Superior room that doesn't have balcony. Should you need more information or any assistant, do not hesitate to... More
0
Votes
AussieGalAbroad
May 31, 2017|
AnswerShow all 4 answers
Response from SyeZ | Reviewed this property |
Hi , please go to the hotels site for bed configuration...the beds were huge and very comfortable. the new rooms at front of building can be noisy for some during business hours on the street. The older part at back, quite... More
1
Vote
Room Tips
"There is no lift so if required request lower floors (there are 4 floors at the hotel)"
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"Try to stay on the side of the main street"
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"We are located on the ground floor, I imagine the upper floors have better views."
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"Stay in the old part"
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