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Hai Au Hotel

#38 of 122 Hotels in Hoi An
Certificate of Excellence
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1,339 Reviews from our TripAdvisor Community

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Showing 1,141: English reviews
Montlouis-sur-Loire, France
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We spent a lovely journey in Hoi An and a pleasant stay at Hai ho Hotel, for sure. Warm welcome from the staff - very dedicated to its clients. "Cherry & Sunny" are absolutely incredible, very easy to exchange with. They always provide you valuable recommendations with a smile. Regarding the hotel: rooms are spacious, confortable and clean. Breakfast is... More 

Helpful?
Thank vegeta37
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

We enjoyed our stay here. The staff was great and knew us on a first name basis. Our room was spacious and most importantly very clean. Breakfast included a good variety of foods to choose from. Good location - It's a 10 to 15 minute walk to the ancient town and a 20 minute bike ride to the beach. You... More 

Helpful?
Thank V-icky L
Newcastle upon Tyne, United Kingdom
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Although this hotel is a little further away, it's a nice walk to the old town and you can borrow bikes from the hotel for free if needed. The breakfast had a lovely selection and the room was beautiful, though the beds are a little hard. The best thing about this place though are the staff. The reception girls learn... More 

Helpful?
1 Thank Kau923
Toowoomba, Australia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We have just returned from this hotel and were sad to leave the staff mage us all feel so welcome, my husband and daughter both had their birthday's while we were there and the staff bought us all presents. Special mention to Tina and Cherry thanks for making us feel so welcome. We will be back

Helpful?
Thank Helen395
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Service was impeccable, and the staff were so friendly and always happy to help whatever the matter. Would highly recommend to anyone looking to stay in the area. Breakfast was nice and there's something for everyone. Great value for money.

Helpful?
1 Thank Kerrie M
Brussels, Belgium
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Hotel nicely located, the rooms are quite big, very clean and the staff is super friendly (they event prepared a breakfast to go as we had to leave the hotel very in the morning to catch our leaving flight). Points of improvement : wifi not always available, and quite slow + issue with the air conditioning which wasn't working properly,... More 

Helpful?
1 Thank ewm87
Chiang Mai, Chiang Mai, Thailand
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

My go to place in Hoi Ahn never disappoints. It's about the Staff. Treated like family and I can say they are all consider my friends. Thank you Tina, Anna and all the team. You guys continue to give warm welcome to weary travelers. See you all again very soon.

Helpful?
Thank Kevin S
Yellowknife, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 16, 2016

This was a great hotel to stay at in Hoi An. It is close to shopping and the beach, especially if you take advantage of the bikes available for use. Room included a tasty breakfast and, as a welcome gift, some fruit and water (very welcome in the heat!). All the staff were wonderfully accommodating and made our visit great.

Helpful?
Thank Victoria M
Dusseldorf, Germany
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 24, 2016

The hotel is conveniently located, and you can walk to the centre. The staff is super helpful, gave us lots of good tips. The rooms are are big, bright and clean. The breakfast buffet is lovely. The hotel is pretty new and in very good condition.

Helpful?
Thank MadMim
Brisbane, Australia
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 16, 2016 via mobile

If you take in the whole experience staying at Hai Au Hotel you find some genuine Vietnamese hospitality. Fair to say if you come to stay in the next few months the existing hotel is being renovated and a massive extension being built. I think the the room tariff currently being charged more than compensates for the very minor inconvenience... More 

Helpful?
Thank Jason B
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Room Service
  • Free Parking
Official Description (provided by the hotel)
Hai Au Hotel is located in Cua Dai street, a short distance from Cua Dai Beach and not far from the Hoi An historical Old Town – a World Heritage listed site. We have a spacious and peaceful atmosphere. All rooms are roomy with a well appointed bathroom, and big balconies that have nice views. Each room has individual temperature control, IDD telephone, cable television with international channels, Mini-bar; wake up call and 24 hour room service. The sunny, spacious swimming pool is outside. We also have free internet in the lobby and Wi-Fi in all areas of the hotel. ... more   less 

Additional Information about Hai Au Hotel

Address: 576 Cua Dai Street, Hoi An 084, Vietnam
Location: Vietnam > Quang Nam Province > Hoi An
Price Range: $22 - $36 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hai Au Hotel 2*
Number of rooms: 33
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Also Known As:
Hotel Hai Au
Hai Au Hoi An
Hotel Style:
#9 Best Value Hotel in Hoi An
#16 Family Hotel in Hoi An
#19 Romantic Hotel in Hoi An
#21 Spa Hotel in Hoi An
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