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Hai Au Boutique hotel and spa

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Traveler (311)
Room & Suite (172)
Dining (40)
Overview
  • Excellent57%
  • Very good32%
  • Average8%
  • Poor2%
  • Terrible1%
Travelers talk about
“old town”(162 reviews)
“no elevator”(15 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star accommodation
All hotel details
Additional information
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Rooms
Sep 2Sep 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (985)
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837 results
Traveler rating
479
263
69
22
4
Traveler type
Time of year
LanguageEnglish
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479
263
69
22
4
Show reviews that mention
All reviewsold townremembered our namesno elevatorminute walkfriendly hotelreception staffsmall balconybudget hotelbreakfast buffetfamily roomlovely staffstayed here for nightsnoodlespholaundry serviceda nang airportfree of charge
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1 - 5 of 837 reviews
Reviewed 1 week ago

Even though its a little bit away from the centre of town 7- 10minute walk they have bikes free to use and taxis are cheap. Totally loved the room, service and kindness and humour Foot massage two doors down recommended. If you don't do stairs,...More

Thank Arrow555
Reviewed 2 weeks ago via mobile

Didn't expect that they will satisfied us. Tara (receptionist staff) welcoming us with their welcome drink. Also giving us information about the whole Hoi An. She gave us direction to reach the destinations and inform us about the trip that we might be interested. The...More

Thank Prita P
Reviewed 2 weeks ago

2nd time staying at this hotel and would stay again. Staff very helpful and friendly. Very good breakfast. Comfortable room. Free bikes available for use. No lift so best not to get a room on the top floor.

Thank GJSWA
Reviewed 2 weeks ago via mobile

Two girls travelling around Vietnam previously staying in hostels. Splashed out and booked this hotel for a few nights as a treat ! We had a much nicer experience in the hostels !! Decor was boring , sheets were scratchy , we were woken up...More

Thank sabenah
Response from hoiandep, Receptionist at Hai Au Boutique hotel and spaResponded 2 weeks ago

Dear Ms. Sabenah, Thank you so much for your recent review of our Hai Au Boutique Hotel & Spa. This was taken wholeheartedly and would assist us a lot in improving our facilities and services. For that very reason, we thank you very much for...More

Reviewed 2 weeks ago via mobile

We had 2 nights in Hoi An and stayed at the Hai Au. The room was more than adequate, modern, clean and well serviced. The staff were very helpful, friendly and polite, the food good. The only glitch was the Wifi did not seem to...More

Thank gonzfuller
Response from hoiandep, Receptionist at Hai Au Boutique hotel and spaResponded 2 weeks ago

Dear Gonzfuller, Many thanks for your nice review and we are very delighted to know you left with such a memorable and wonderful impression regarding to friendly staff, fantastic room. We are extremely delightful that the guests can recognize our efforts and give us such...More

View more reviews
About
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
$21 - $49 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Best Value Hotel in Hoi An
#19 Romantic Hotel in Hoi An
#62 Spa Hotel in Hoi An
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$21 - $49 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Best Value Hotel in Hoi An
#19 Romantic Hotel in Hoi An
#62 Spa Hotel in Hoi An
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (311)
Room & Suite (172)
Dining (40)
Pool & Beach (19)
Amenities (2)
Questions & Answers
Ask a question
Lee H
July 16, 2018|
AnswerShow all 5 answers
Response from hoiandep | Property representative |
Hello Lee H, We have wheelchair for free. should you need more information or any assistance, do not hesitate to contact me at any time. Thanks & Best Regards, Ms. Lee
0
Votes
Google Translation
Sarahgrace1985
September 11, 2017|
AnswerShow all 2 answers
Response from hoiandep | Property representative |
Hello Sarah, Thank you for your question. We are pleased to inform you that all room we have a balcony except Superior room that doesn't have balcony. Should you need more information or any assistant, do not hesitate to... More
0
Votes
Room Tips
"3rd floor was great."
Read review
"Rooms to the side street with a balcony get the sun late afternoon"
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"stay away from the side looking on to the football pitch"
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"There is no lift so if required request lower floors (there are 4 floors at the hotel)"
Read review
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