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Hoi An Trails Resort

#48 of 122 Hotels in Hoi An
Certificate of Excellence
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Hoi An Trails Resort
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856 Reviews from our TripAdvisor Community

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There are newer reviews for Hoi An Trails Resort
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Showing 705: English reviews
Siem Reap, Cambodia
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We absolutely loved our stay here ! It was my boyfriends birthday they treated him so amazing all the staff saying happy birthday, have him an amazing cake and flowers! So special. The food is amazing, great breakfast buffet. Strong wifi. Clean, super nice rooms very spacious. spread our resort so was very quiet. Large pool with lots of chairs... More 

Helpful?
1 Thank Leah M
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago via mobile

I have just had a good stay of 3 nights, relaxing by the resort's pool everyday. The staff is friendly and helpful... I was upgraded to a charming Premium Deluxe with a lot of benefits. I will definitely recommend this nice boutique resort to my family and friends.

Helpful?
1 Thank Vinh H
Van B, Manager at Hoi An Trails Resort, responded to this review

Good day dear Vinh H On behalf of staff and management at Hoi An Trails, we would like to thank you for your special three nights with us during your trip to Hoi An. Thank you for sharing about the pool and staff performance. More importantly, we are happy to know you enjoyed the upgrade to Premium Deluxe - our... More 

Auckland, Auckland, New Zealand
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 18, 2016

Lovely resort in Hoi An. The staff were all fantastic. The pool is great - large and deep. Cocktails at Happy Hour were good value. Our room was large and airy. Would definitely stay again at Hoi An Trails.

Helpful?
2 Thank Karen C
west sussex
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed June 12, 2016

Had a fantastic time at this hotel. We found all of the staff very efficient and friendly. There were a couple of things that were not quite as good as they could have been, the breakfast was ok but not very inspiring, the worst thing that we found was even though we were upgraded to a suite, which was huge,... More 

Helpful?
1 Thank das137ww
Van B, Manager at Hoi An Trails Resort, responded to this review

Good afternoon dear das137ww Thank you very much for your fantastic time at Hoi An Trails in April this year. First we thank you for your great compliments for our well-maintained tropical gardens, the nice pool. Currently we are going through a grand renovation, and of course your Suite is also taken care of. We are promoting a new Room... More 

Auckland Region, New Zealand
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 11, 2016

We had a lovely holiday at Hoi An trails resort. We were very lucky in that we were there when the resort was extremely quiet. The staff were all so friendly & welcoming, they are also very proud of their resort. Mr Pham Viet Tien was always very helpful & we were lucky to be upgraded to a Premier Deluxe... More 

Helpful?
1 Thank D_Traveller_Auckland
Van B, Manager at Hoi An Trails Resort, responded to this review

Good afternoon dear D_Traveller_Auckland We are more than happy to receive your beautiful review about your recent stay at Hoi An Trails. Knowing that you enjoyed the free upgrade to Premium Deluxe is a good news to us. We also thank you for your compliments for the staff performance and attitude, the breakfast buffet, and especially the hope for a... More 

Houston, TX
Level Contributor
76 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed June 6, 2016

This hotel has an excellent and friendly service. We were assign to a nice room, but in the third floor, because my knee problems, we call requesting other one, and as soon as you could imaging, we were in other big beautiful room, close to the pool. ( you can find a silk kimono in the closet) The employees at... More 

Helpful?
1 Thank Ahidyn
Perth, Australia
Level Contributor
110 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed May 31, 2016

No doubt the Hoi An Trails Resort Hotel should be a nice place to stay, providing they aren't carrying out renovations to key areas of the Hotel which you aren't informed about prior to your arrival. During our stay it was very hot and the only air conditioning was in our room; the temporary breakfast area (bar) and hotel foyer... More 

Helpful?
Thank 602Tony
Van B, Manager at Hoi An Trails Resort, responded to this review

Good morning dear Thank you very much for your candid review about your recent stay at Hoi An Trails, especially for your compliments for the room layout, pool service, and our selection of relaxing spa treatments. We apologize for the inconvenience during the renovation, but we believe next time you return you will experience a total difference in terms of... More 

Virginia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 22, 2016

I thought this was the best hotel we stayed at during the 10 day tour with Gate 1 Travel in Vietnam. It is located in Hoi An which is a beautiful place to begin with. The whole resort had a totally Japanese design. Gorgeous rooms, I was traveling single so may room had a large king size bed and plenty... More 

Helpful?
Thank prizmsen
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 19, 2016 via mobile

Can't reccomend this place enough. Staff were super friendly and accommodating. We were upgraded to a superior room on arrival as we had a lengthy stay. Fresh towels, beds made , mini bar re stocked, room cleaned, free 15 minute foot massages every day were all included in the upgrade. Great location too .not too far from the airport or... More 

Helpful?
Thank Emilymunn
Van B, Manager at Hoi An Trails Resort, responded to this review

Good day dear Emilymunn Thank you very much for your lovely review about your recent stay at Hoi An Trails. We are truly happy to know you enjoyed the upgrade to Premium Deluxe - one of our newly renovated room categories with several bundled benefits - the daily 15-minute foot massage was a true highlight. We also thank you for... More 

London
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed May 16, 2016 via mobile

I spent 2 nights in April at this hotel with my grand daughter. It was a chance to relax after a number of days of travelling in the North of Vietnam. The hotel is attractive, the room we had was huge and there is a lovely pool and well kept gardens. The hotel was very quiet (low season?) but staff... More 

Helpful?
Thank MaryGJLondon
Van B, Manager at Hoi An Trails Resort, responded to this review

Good morning dear MARYGJLONDON Thank you very much for writing us a review after your lovely stay at Hoi An Trails Resort and Spa in April. We appreciate that you enjoyed the staff performance, even there were not many in-house guests. We have passed your compliments to Loan and she is happy to know the treatment had a nice effect... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Hoi An Trails Countryside Resort provides a new approach of taking care of the requirements of guests. Whatever you want or need, we are there to ensure that everything is taken care of right down to the smallest details. Hoi An Trails Resort brings you to the local culture, the natural environment and particularly the normal life of Hoi An people, that you can feel in every facet of service. ... more   less 

Additional Information about Hoi An Trails Resort

Address: 276 Cua Dai Road, Hoi An, Vietnam
Location: Vietnam > Quang Nam Province > Hoi An
Price Range: $47 - $109 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hoi An Trails Resort 4*
Number of rooms: 100
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Also Known As:
Hoi An Trails Hotel Hoi An
Hotel Style:
#12 Top resorts Hotel in Hoi An
#17 On the Beach Hotel in Hoi An
#19 Luxury Hotel in Hoi An
#22 Family Hotel in Hoi An
#24 Romantic Hotel in Hoi An
#28 Spa Hotel in Hoi An
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