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276 Cua Dai Road, Hoi An 560000 Vietnam
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About

#91 of 411 hotels in Hoi An
Location
4.0
Cleanliness
4.5
Service
4.3
Value
4.3
The Hoi An Trails Countryside Resort provides a new approach of taking care of the requirements of guests. Whatever you want or need, we are there to ensure that everything is taken care of right down to the smallest details. Hoi An Trails Resort brings you to the local culture, the natural environment and particularly the normal life of Hoi An people, that you can feel in every facet of service.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Free shuttle or taxi services
Banquet room
Spa
24-hour security
Parking
Wifi
Pool / beach towels
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Complimentary Instant Coffee
Swimup bar
Poolside bar
Airport transportation
Shuttle bus service
Couples massage
Foot massage
Full body massage
Head massage
Massage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Family Resort
1449Reviews19Q+A100Room tips
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Korppu83 wrote a review Oct 2020
Nidri, Greece41 contributions45 helpful votes
I have stayed here multiple times with my Finnish groups during the winter seasons. It was always a big pleasure to return, as it's a cozy small hotel,beautifully maintained and the staff really welcoming. Location is perfect next to the river, surrounded with rice fields, and easy access to the beach / old town by walk, bicycle or the shuttle bus. Excellent stay! Hope to return here once again, with my family this time though :)
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Date of stay: November 2019Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Chris B wrote a review Mar 2020
5 contributions10 helpful votes
My wife and spent 3 days in Hoi An at Trails resort in Feb, 2020. The room we were given was terrific, at the back of the resort, on the first floor, so we could hear the local (2 ) cock-rills practising at 5.00 am, who needs an alarm? Great to hear. The room was huge, 1.5 levels, with bed on the top floor and a living/lounger area balcony on the lower floor The breakfast buffet was a full on eggs, cereal, fruit, yogurt, pastries, tea, coffee, everything you would want to have to have a good start. Massage services got a work out, which all came back with great tributes. We had dinner with our group on two occasions, on both occasions those that ventured into the Vietnamese menu had a very tasty dinner, which looked and smelt lovely and got plenty of thumbs up.
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Date of stay: February 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Bui Van, Khác at Hoi An Trails Resort & Spa
Responded Apr 13, 2020
Dear ChrisbY2676WG We would like to thank you for taking the time to give us a great review about your recent stay in our resort We are thrilled to hear that you enjoyed the gracious service of our teams and your good feeling on every corner of our resort We again would like to thank you for review and look forward to welcoming you back our resort soon Best regards Hoi An Trails Resort & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
tim6501 wrote a review Mar 2020
Enschede, The Netherlands11 contributions
+1
Lovely staff,great breakfast buffet, big clean rooms in tropical garden. Great swimmingpool.about 10 minutes weet with bike to Old town and also free shuttle bus to toen and beach.so close to everything but in the resort just silence.
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Date of stay: March 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Bui Van, Khác at Hoi An Trails Resort & Spa
Responded Apr 13, 2020
Dear Tim6501 Thank you for your kind comments on our service following your recent holiday with us. Your such endorsement is not only a pleasure to receive, but also further motivates the whole team to keep providing outstanding service. We look forward to welcoming you back soon. Best regards Hoi An Trails Resort & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
StevePettit wrote a review Feb 2020
Cheshire, United Kingdom80 contributions53 helpful votes
This review could have been so much better with more attention to detail. The room was large with nice balcony and the pool was also large. The hotel is let down by a lot of minor things. Pool could do with a clean as there is visible green algae on tiles. Saw gardener maintaining garden well and even clearing moss off some stones. Would have served better to get a brush on the pool tiles. There is a games room with pool table but missing black ball and white ball chipped and battered which just indicates a lack of attention. Initially given wrong room but they moved us quickly. No maintenance of toiletries as we had to ask for them to be topped up after first day (were not full on arrival). Free shuttles to town centre but large gaps in timings so best arrange your own taxi. About 45 mins walk into town if you feel up to it. A bit more attention and this could be a really great hotel
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Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Bui Van, Khác at Hoi An Trails Resort & Spa
Responded Apr 13, 2020
Dear StevePettit Thank you so much for your review regarding your recent stay in our resort We're proud to be of your choosing to stay for your anniversary trip and we regret that there was some minor things which happened during your stay. We have noted your comment for further improvement and looking forward to have chance to welcome you back again in the future Best regards Hoi An Trails Resort & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dan W wrote a review Feb 2020
Portland, Oregon1983 contributions773 helpful votes
This is by far the nicest hotel we've stayed at in our 20 days of touring Thailand, Laos, Cambodia and Vietnam. All of the accommodations have been very good to excellent but the Hot An Trails has everything: spacious clean rooms, comfortable beds, stunning landscaping and gardens, a very nice outdoor poo and hot tubl, delicious breakfasts, and a free shuttle service to the beach and the Old Town. In addition to this, they have a most accommodating and courteous staff! They are consistently friendly, helpful, gracious, charming and professional. We also took advantage of spa services and were very pleased with our massages. Kudos to the staff and especially the manager, Ms.Vinh, for her leadership. Job well done!
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Date of stay: February 2020
Value
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Service
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Response from Bui Van, Khác at Hoi An Trails Resort & Spa
Responded Apr 13, 2020
Dear DanW440 We would like to thank you for taking the time to give us a great review about your recent stay in our resort We are delighted to hear that you enjoyed our provided services from the room, the comfortable beds, the beautiful garden, the breakfast and every moment you stayed with us. Your motivation has been transferred to the management and associates to keep our outstanding service moving on We hope to welcome you come back to our resort again soon Best regards Hoi An Trails Resort & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
K&M rates plates wrote a review Feb 2020
Sidcup, United Kingdom952 contributions429 helpful votes
The hotel reception is decorated nicely and we were welcomed by friendly staff who congratulated us on our honeymoon and we were able to check in smoothly. They were able to advise us on a trip to ba na hills. We were shown to our room, which was a suite. It was an impressive room with high ceilings, nice rustic wooden furniture and it’s own jacuzzi bath. This room did unfortunately have a few things which I would say could do with improvement, firstly there was only one chair on the Balcony, which meant we did not use it as we would not have been able to sit together outside. Another thing I would suggest is new flooring/tiles in the bathroom and jacuzzi area. The flooring was a pale green lino and something you would only see in a public toilet which we felt could be improved easily. The tiled floors in the hotel communal areas looked fantastic, they should replicate this in the rooms. The ‘mini bar’ had two beers, two cans of coke and a bottle of water which were not complimentary, hardly a minibar. These a minor things which would not take a lot of effort to improve. The pool area was really nice, but unfortunately we did not have time to use it. I had a Thai massage at the spa which was superb!! Would definitely recommend this! The breakfast buffet had its own egg station, nice juices and fruit and various other options. The hotel is located 40 minutes walk from the ancient town which we walked once but it was very far. We mostly took cabs as the times for the shuttle bus were quite spread out and sometimes at short notice the bus would not run. We did not see the bus once, so it may not even exist! In this scenario the hotel was organise taxis to the town free of charge which was good! The return cab is about 60000 dong which is £2-3 so it’s not bad at all. To summarise we had a nice relaxing stay in a fairly decent hotel which could do with some room improvements and is quite far from the ancient town, if I came back to Hoi An I would try and stay closer to the Ancient town.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from HOIANTRAILS, Giám đốc bán hàng at Hoi An Trails Resort & Spa
Responded Feb 17, 2020
Dear Kmratesplates Thank you for your feedback on following your recent stay with us. We are happy to hear you had a nice relaxing stay in our resort for your honeymoon and your comments have been well noted to our team for further improvement We look forward to have chance to welcoming you again in the future Best regards Hoi An Trails Resort & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
VancouverJoanna wrote a review Feb 2020
British Columbia, Canada7 contributions2 helpful votes
This was my 5th stay at The Hoi An Trails and I will be back! The Hoi An Trials has it all: spacious clean rooms, comfortable beds, stunning gardens, a huge outdoor pool, delicious breakfasts, and a free shuttle service to the beach and the Old Town. In addition to this, what makes this hotel stand out from the rest is the staff! They are consistently friendly, helpful, gracious, charming and professional. Many thanks to the Front Office Manager Minh and his team - Minh, Vinh, Luy, Chau, Quynh and Diem for another memorable and outstanding stay!
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Date of stay: December 2019
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from HOIANTRAILS, Giám đốc bán hàng at Hoi An Trails Resort & Spa
Responded Feb 17, 2020
Dear VancouverJoanna Thank you for choosing our Hoi An Trails Resort & Spa for your 5th stay in Hoi An and taking your time to share with us your comment regarding your holiday We are so thrilled to hear that you had a great experience from the rooms to all of our services We once again, thank you for your positive feedback and we look forward to have many times to welcome you back our Hoi An Trails Resort & Spa in the future Best regards Hoi An Trails Resort & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
diane k wrote a review Jan 2020
Buderim, Australia86 contributions42 helpful votes
+1
Thanks to all the staff who made our stay outstanding. I got really sick on the second last day and the staff sent a ginger tea over to our room. Very caring. Because I have left it so long to write the review I have forgotten the young lady's name who we spent much time with at reception, but to you I hope your wedding goes well this month. Our room was perfect and the staff were perfect - so what more is there to say. Thanks to all the staff.
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Date of stay: November 2019
Rooms
Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from HOIANTRAILS, Giám đốc bán hàng at Hoi An Trails Resort & Spa
Responded Feb 17, 2020
Dear Diane k Thank you so much for your kind review regarding your recent stay in our resort We are glad to hear that you had a pleasant stay with our personalized service and your kind words have been delivered to all staffs and management Thank you for staying with us and we look forward to welcoming you back soon. Best regards Hoi An Trails Resort & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
llauraa- wrote a review Jan 2020
Helsinki, Finland161 contributions146 helpful votes
We had a really lovely stay in here! The location was great within a short taxi trip both from the beach and the Hoi An old town. There are also some delicious restaurants nearby and a small massage parlour just the opposite of the hotel. The hotel also organizes free transfers to the nearby beaches a few times a day. The atmosphere of the hotel was beautiful, it had a lovely garden and swimming pool. The staff was great too, very friendly and always ready to give an advice what to do an see each day of our holiday. Our room got upgraded to a huge two-rooms-combined suite which was quite comfortable and A/C was working well. The biggest minus was the breakfast that was quite modest. There was omelet frying point which is always a nice touch but otherwise it was hard to find much to eat. And when we stayed there was quite a few guests so it felt like many foods were standing on the tables for hours and for example pancakes were always cold and hard. However, I would recommend this hotel for those who want to stay nearby everything but also sometimes want to relax from the hustle of the city.
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Date of stay: March 2019
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from HOIANTRAILS, Giám đốc bán hàng at Hoi An Trails Resort & Spa
Responded Feb 17, 2020
Dear llauraa Thank you so much for sharing your experience about your recent stay in our Hoi An Trails Resort & Spa and we trust that you had a memorable holiday during the time, your comments are well noted and deliver to the team and management for further improvement We once again, thanks for recommending us to other travelers and look forward to seeing you again in our resort at soonest Best regards Hoi An Trails Resort & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Attiya wrote a review Dec 2019
4 contributions
We stayed here for two nights and it was honestly too short a stay. Would absolutely recommend this hotel. The ambience of this hotel was magical, big thanks to Minh and team (Luy, Quynh, Thang, Vinh, Chau and Diem) 😊 If there’s one recommendation that would make this hotel even better, it would be to suggest the pool be closed later as we would have loved to have a swim after we got back from the night market!
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Date of stay: December 2019Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from HOIANTRAILS, Giám đốc bán hàng at Hoi An Trails Resort & Spa
Responded Feb 17, 2020
Dear Allycat9825 Thank you for your kind comments following your recent stay in our resort and recommend us to other travelers on Tripadvisor. We trust you have had a memorable holiday with us and we look forward to next chance to welcome you to our Hoi An Trails Resort & Spa Best regards Hoi An Trails Resort & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$40 - $56 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hoi an trails hotel hoi an
FORMERLY KNOWN AS
Hoi An Trails Resort
LOCATION
VietnamQuang Nam ProvinceHoi An
NUMBER OF ROOMS
100
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Frequently Asked Questions about Hoi An Trails Resort & Spa
Which popular attractions are close to Hoi An Trails Resort & Spa?
Nearby attractions include Thuy Ngoc Cloth Shop (0.3 miles) and Bao Tin Shoes Shop (0.3 miles).
What are some of the property amenities at Hoi An Trails Resort & Spa?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Hoi An Trails Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hoi An Trails Resort & Spa?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hoi An Trails Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Hoi An Trails Resort & Spa?
Conveniently located restaurants include Hoshigami Sushi Japanese Restaurant, Son Hoi An Restaurant, and Voi's Kitchen & Bar.
Are there opportunities to exercise at Hoi An Trails Resort & Spa?
Yes, guests have access to a pool during their stay.
Does Hoi An Trails Resort & Spa have an airport shuttle?
Yes, Hoi An Trails Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hoi An Trails Resort & Spa have airport transportation?
Yes, Hoi An Trails Resort & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hoi An Trails Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Hoi An Trails Resort & Spa?
Many travelers enjoy visiting Fukian Assembly Hall (Phuc Kien) (1.6 miles), Cantonese Assembly Hall (1.9 miles), and Kim Bong Carpentry Village (2.3 miles).