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Indochine Hotel

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Indochine Hotel
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221 Reviews from our TripAdvisor Community

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Showing 138: English reviews
Da Nang, Vietnam
Reviewed November 29, 2015

I love its style and how it stays away from the noise of street road with immense natural view. However, the rooms need to be upgraded a lot more. Food is very poor, I did not even finish my dinner. Staff are fine but the male receptionist is kind of unprofessional. The price is reasonable though. If you just need...

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Helpful?
1Thank M_Thu
Upstate New York
Reviewed November 9, 2015

This hotel is older, and has a lovely old world charm and ambiance plus...BUT so ,any things go wrong with the facility it is almost funny (note I said "almost". Upon cycling 70 km to get here, hot and tired, and dirty I would like a warm bath... but no...my room has no hot water. The technicians arrive to solve...

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Helpful?
1Thank Joanne A
GM-Indochine, Người quản lý at Indochine Hotel, responded to this review

Dear Joanne A, Thank you very much for your time to let us inform by sharing your review experience. We have read your comments with detailed about our services and definitely will find a way to improve the not so good ones. Following to your comments, we improved day by day and we appreciate your feedbacks as that help us...

Melbourne, Aus
Reviewed October 1, 2015 via mobile

First time in Hoi An and this hotel is quite not what we expected. The rooms are quite big however there are many things in the rooms that require fixing: we had inter connecting rooms on the ground floor next to reception which was great to access the pool however, guests checking in at 1130pm and very loud woke us...

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Helpful?
1Thank executive1966
GM-Indochine, Người quản lý at Indochine Hotel, responded to this review

Dear Executive 1966, Thank you for spending your time with us and taking time to posting a valuable feedback on TripAdvisor. We sincerely apologize about your experience. It is always a pleasure to receive your positive feedback about our pool and especially our staffs. We are very sorry about the culinary, room experience that did not meet your expectations; please...

Chicago
Reviewed September 20, 2015

I stayed at this hotel for three nights. It is a older hotel that needs to be updated. Check in was fast and the staff are friendly. My room had good hot water, working a/c and cable tv. There is a lack of electrical outlets for plugging in your laptop in he room. There is not in room safe for...

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Helpful?
Thank rrlewis4
GM-Indochine, Director Of Sale and Marketing at Indochine Hotel, responded to this review

Dear Traveller ! I am Trương Ngọc Hiếu , Director Of Sale and Marketing of Hoi An Indochine Hotel . On be half of Hoi An Indochine Hotel Staffs and Management , I would like to thank you for your stayed our hotel and very kind review . We are honoured to receive your wonderful feedback . We are very...

London, United Kingdom
Reviewed August 21, 2015

We stayed here for two nights whilst travelling through Hoi An. The hotel and grounds were generally very nice. The pool was clean and refreshing after weeks of travelling. We booked a hotel with a view of the river however the view was blocked by trees. The complimentary breakfast was very good with many options. The in room WiFi was...

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Helpful?
1Thank Luke K
GM-Indochine, Director Of Sale and Marketing at Indochine Hotel, responded to this review

Dear Traveller , On behalf , Hoi An Indochine Hotel Staff and Management , I would like to thank you for your stayed and very kind of review. We are honoured to receive your wonderful feedback . Hoi An Indochine hotel look like resort style, so around is rivers and tree garden. So quiet and romantic, although 4 km from...

Oslo, Norway
Reviewed July 19, 2015

I think this hotel need some long sought after attention. When we first checked in, we were impressed by both the looks of the hotel, and the service from the staff, but after a few days this changed. The rooms, although nice, spacious and slightly modern, had paint chipped of, mould spots here and there, and you could hear everything...

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2Thank cerios
GM-Indochine, Director of Sales at Indochine Hotel, responded to this review

Dear Traveller ! I am Trương Ngọc Hiếu , Director Of Sale Manager of Hoi An Indochine Hotel . On be half of Hoi An Indochine Hotel Staffs and Management , I would like to thank you for your stayed our hotel and very kind review . We are honoured to receive your wonderful feedback . We are excited that...

Da Nang, Vietnam
Reviewed July 10, 2015

Amazing hotel, good service. we like the hotel's pool, the room is comfortable. The food so good and have a lot of activities for playing. There is a romantic vacation. we will come back here in the future!

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2Thank ninihuynhcecilya
GM-Indochine, General Manager at Indochine Hotel, responded to this review

Hi, Great thanks for your brief review of our hotel and I'm at great pleasure to hear you had the right decision. We are here to ensure everything you and other travellers will have a real holidays and that's our mission. I believe my people could make everything better and would like to invite you back. Please let me know...

Reviewed July 10, 2015

The hotel is located near the sea and river. But 4km from the center, nice hotel and equipped with full amenities, full breakfast, the room we were in had a large balcony. You will select the Cham Island tour from the hotel . Very interesting tour . Hotels near the sea, the landscape beautiful and airy. Daily shuttle to the...

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Helpful?
2Thank Jack J
GM-Indochine, General Manager at Indochine Hotel, responded to this review

Thank you so much for your review. I’m delighted you found our hotel was your right choice and you have enjoy it. You have shared with community a good experience. Hope you enjoy the next parts of your travel. Also very nice to see you again once you return to our lovely city. Best regards, Tran Ngoc Trung | General...

Usa, Japan
Reviewed July 6, 2015

I booked directly at the hotel for 5 nights, so the shuttle at the airport for free. The hotel is located in a very beautiful land, 2 side is the river and the small lake, which looks very nice. My room had a balcony overlooking the river , it was really peaceful and beautiful. We found the hotel through the...

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Helpful?
2Thank Robert T
GM-Indochine, General Manager at Indochine Hotel, responded to this review

It will be never enough with just a great thanks for all wonderful words you have shared. I was pleasure and motivated much after reading this. I know that there were still much factors which you have missed and really would like to suggest to you once you return in December. Hope you enjoy the rest of your travel. I...

Hong Kong, China
Reviewed July 5, 2015

I must start by saying that the people working in this hotel are truly lovely, hard working and do their VERY best to try to fix anything and everything. The problem is there is SO MUCH to fix. When we first arrived we were to stay for several nights, we stayed one night and moved hotels. The first room they...

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Helpful?
1Thank NancyDyck4
GM-Indochine, General Manager at Indochine Hotel, responded to this review

Dear Mrs. Nancy, Firstly thank you very much for sharing your opinion with community and with us as well, including your high appreciation of our people. And we do apoligize for all unpleasant matters which you mentioned. Your review is from a different view point which we need to pay our more attention in our improvement efforts. We have strictly...

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124 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Breakfast included
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hoi An Indochine Hotel standards of Three-Star international with 62 Rooms with modern facilities, 2 restaurants, a panorama bar at the fifth floor with over 300 seats for banquet and offering free organ music for over 60 guests, buffet breakfast, welcome drinks, free bicycle for riding around Hoi An Ancient town, ADSL internet, six cars offering professional drivers, free shuttle bus to Center and return, enthusiastic and experienced guide, well trained staff, good services. ... more   less 

Additional Information about Indochine Hotel

Address: 87 Cua Dai St | Cam Chau Village, Hoi An, Vietnam
Location: Vietnam > Quang Nam Province > Hoi An
Price Range: $35 - $70 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Indochine Hotel 3*
Number of rooms: 62
Also Known As:
Indochine Hotel Hoi An
Hotel Style:
#32 On the Beach Hotel in Hoi An
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Questions & Answers

Questions? Get answers from Indochine Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms at the left side nearby river are very good view”
 of 5 bubbles vp280474, Aug 7, 2016 | Read review
“Doesn't matter which room you get”
  • This is how old this place is - not 3 stars
 of 5 bubbles andyucster, Jun 18, 2016 | Read review
“Pool/river view are the best I would think”
 of 5 bubbles JustineLBH, Mar 14, 2016 | Read review
“The room with river view very nice , quite .”
  • River view
 of 5 bubbles 799jackj, Jul 10, 2015 | Read review
“The room at top floor very nice , balcony with good view”
  • our room
  • our balcony
 of 5 bubbles roberttR5283JD, Jul 6, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question