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Palm Garden Beach Resort & Spa

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#49 of 135 Hotels in Hoi An
Certificate of Excellence
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Palm Garden Beach Resort & Spa
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1,833 Reviews from our TripAdvisor Community

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Showing 1,464: English reviews
London, United Kingdom
Level Contributor
252 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 228 helpful votes
Reviewed 5 days ago NEW

Beautiful pool and gardens that are constantly tended, but a beach that has us been destroyed by yhe elements. They've tried so hard to keep it in place, but there's not much that they can do against the elements and this beach is gone. Setting up sandbags makes it look like the D Day landings are planned, it's a great... More 

Helpful?
Thank Tony C
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear Tony C, Thank you for your stay recently and I regret to read that the recent beach works would be going under your stay. I wish you understand that these are all vital works and if we did not do this, we could never be able to recover the beauty of the beach. Beside I was impressed that you... More 

Berwick, Australia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 days ago NEW

This a continuation of a review I did last year. My wife and I chose to go back to Palm Garden because of the wonderful staff, beautiful pool and great room as well as the relaxing atmosphere. This time we elected to stay much longer staying 9 days. Once again warmly greeted by the reception staff, with a refreshing drink... More 

Helpful?
Thank Graham R
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear Graham R, My team and I are recently impressed with your review since it was giving your deep thought as one of independent tourists about our place the palm garden beach resort where my team and I always strive for providing the best possible service to our customers. I thank you for your review and for your stay also... More 

Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 week ago NEW via mobile

The resort itself is about 30mins taxi from airport and cost us 430,000dong (it's cheaper on way back as we got a tour company outside hotel for transfer for 300,000dong). The hotel is amazing! Lovely pool area with plenty of loungers. Reception staff very helpful and speak good English. Since it was our honeymoon they upgraded us to a garden... More 

Helpful?
1 Thank Richard P
Perth
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

We were blown away with how stunning the resort is! To top it off, the staff are all incredibly helpful. The real winner here though was the band at the bar. We stayed for three nights and each night the singers came to mingle with the guests. They were so down to earth and keen for a banter and a... More 

Helpful?
Thank Jemgoss
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear Jemgoss, I sincerely appreciate your comment on your stay and was so happy that the activities at our bar with lived music team had made you enjoyable and that you will not forget the wonderful you spent at our resort. I will pass your compliment to J&J and tell them how happy you enjoyed the music they played. Thank... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago

From the moment we arrived we were treated to first class service the porter opened the car door, and a big welcoming smile cold refreshing drink was on hand with a hot towel the reception booking in was easy and very efficient from the most welcoming staff you could meet, shown to room spotless and was cleaned twice a day... More 

Helpful?
1 Thank Tony P
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear Tony P, Thank you for your stay with us and your great comments were so great telling how much wonderful you enjoyed our high class service at Palm Garden beach resort. At the moment we are completed nearly 70% of the beach recovery and will complete this with a recovery of the former nice beach image for our guests.... More 

Melbourne, Australia
Level Contributor
66 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 1 week ago

After spending a couple of weeks in busy Vietnamese towns & cities, this was a wonderful place to unwind. Excellent pool, large clean rooms, good beach. Aside from breakfast, we ate at the little restaurants in the street just across from the hotel, so can't comment upon the food but the sunset cocktails were excellent

Helpful?
1 Thank Margot349
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear Margot349, I was impressed to read that you had spent your great time at Palm Garden Beach Resort Hoi an. I was also very proud that we made our service that excellently met your expectation. I will pass your compliment to the staff members for encouragement and we all look forward to your next stay with us. Best Regards,... More 

Canterbury, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 1 week ago via mobile

We paid a lot more money for a beach resort on a very special birthday as relaxation and tranquillity was our objective. WELL A 30 Ton digger and diesel generator is what we got . Directly 20 feet from our hotel beach front wall major beach renovation were under way for the entirety of our stay and at the rate... More 

Helpful?
Thank Iain54
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear Iain54, I was so regret to read your feedback that your stay was affected by the beach works unfortunately these were going under your stay, which were vital and based to recover the beauty of the beach which was affected by a heavy storm happened prior to your arrival. We have tried to recover the beach as soon as... More 

Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago

We were in room 410 with wonderful ocean views. Lovely room king bed very clean. Bed changed daily and towels. Absolutely beautiful location enormous pool. All staff very friendly. Breakfast fantastic. Caters for all nationalities. This is our second time here and we will be returning next year. Could not fault resort. Spa was lovely had a couple of facials... More 

Helpful?
3 Thank Sheridan R
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear Sheridan R, Thank you for your great comments on Tripadvisor while we are so happy that you loved the room we arranged for you and that you loved the daily service of housemaid ensuring your room always clean and refreshed the towels. It was nice that you revisited us this time and the level of service standard met your... More 

Level Contributor
55 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 2 weeks ago

This is a classic resort, more spread out, less dense than some. There is one-after-another along the beach here. The grounds are manicured - mowing and watering never ceases. The pool is large and lovely. The rooms are spacious, clean, modern. The beach is getting eroded but it is still fun to swim there as the water is warm and... More 

Helpful?
1 Thank David M
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear David M, It was our pleasure of having you staying with us and I was happy to hear that you enjoyed most of the service we offered including the excellence at the spa, restaurant and the pool with great hotel ground. Thank you for sharing your experience on tripadvisor and we hope that you will also have the most... More 

Llandudno, United Kingdom
Level Contributor
130 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 2 weeks ago

A very nice resort hotel with very good food for breakfast and the pool bar also served very nice food. There are lovely gardens and an outdoor pool area with plenty of sun loungers in very nice surroundings. The hotel is a little way out of the town but they do run a shuttle bus a few times a day... More 

Helpful?
1 Thank Pauline D
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear Pauline D, Thank you for your stay and your comment posted a high value for our hotel with regard to your satisfaction while staying at Palm Garden Beach Resort Hoi an. I am most happy to read that you loved our garden and the outdoor pool while the room you found spacious and the facilities well met your expectation.... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Set on five hectares of landscaped tropical garden with over 400 species of palm trees and plants right along a 220-meter stretch of the famous Cua Dai, Palm Garden Beach Resort and Spa offers a touch of Hoi An's traditional architectural design combined with a taste of modern luxury and only 5 minutes by car from the UNESCO- recognized World Heritage Hoi An ancient town. The combination of nature and a unique architecture remarkable of the culture of Hoi An make a distinctive character for Palm Garden Beach Resort and Spa. Elegant accommodation comprises 214 wooden-designed rooms and beachfront bungalows. Spacious guest rooms have been constructed from and furnished with natural materials, and all feature a private balcony and modern amenities. Resort facilities encompass a deluxe spa offering best products, a fitness centre complete with sauna, state of the art meeting facilities, water sports activities, a private beach, and a 969 square-metre outdoor pool surrounded by lush gardens. Guests are sure to enjoy the resort's selection of cuisine, ranging from traditional Vietnamese to international specialties at restaurants. ... more   less 

Additional Information about Palm Garden Beach Resort & Spa

Address: Lac Long Quan Street, Cua Dai Beach, Hoi An, Vietnam
Location: Vietnam > Quang Nam Province > Hoi An
Price Range: $113 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Palm Garden Beach Resort & Spa 4.5*
Number of rooms: 214
Reservation Options:
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Also Known As:
Palm Garden Beach Resort And Spa
Palm Garden Beach Hotel Hoi An
Palm Garden Hotel
Palm Garden Hoi An
Hotel Style:
#8 Business Hotel in Hoi An
#9 Top resorts Hotel in Hoi An
#12 Romantic Hotel in Hoi An
#15 Family Hotel in Hoi An
#16 On the Beach Hotel in Hoi An
#20 Luxury Hotel in Hoi An
#30 Spa Hotel in Hoi An
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Questions & Answers

Here's what travelers have asked, with answers from Palm Garden Beach Resort & Spa staff and other travelers.
63 questions
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See all questions (63)

Questions? Get answers from Palm Garden Beach Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Upstairs, beach front, can be noisy if windy outside, high ceiling.”
 of 5 bubbles grahamr23, 5 days ago | Read review
“Room 712 great.”
 of 5 bubbles , 1 week ago | Read review
“We had a garden view room which offered a slight view of the ocean - I expect the ocean view rooms would be even better”
 of 5 bubbles Margot349, 1 week ago | Read review
“We were in 410 ocean views second floor quiet just could here ocean great air con”
  • Another view from inside room 410 fabulous
  • View from our room 410 upstairs a fantastic view of beautiful beach
  • Very nice bathroom fresh towels daily body lotions and shampoo and conditioner
  • Huh king bed very confortable very clean complementary water and fruit provided daily
 of 5 bubbles 804sheridanr, 2 weeks ago | Read review
“We were in 512, a ground level room in a 2-story, 4 room building. It was nice, quiet.”
 of 5 bubbles P3624DPdavidm, 2 weeks ago | Read review
5 of 5
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