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Palm Garden Beach Resort & Spa

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#42 of 123 Hotels in Hoi An
Certificate of Excellence
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Palm Garden Beach Resort & Spa
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1,718 Reviews from our TripAdvisor Community

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Showing 1,379: English reviews
Athens, Greece
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed today NEW

We initially booked this hotel through their own website, booking for x 2 children under 10 and x 2 adults we booked a poolside bungalow and our printed confirmation reflected that. We then booked a hotel vehicle to collect us from the airport and it was $33 USD , however the hotel then contacted my husband and charged him extra... More 

Helpful?
Thank 554greekholiday
Auckland, New Zealand
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed today NEW

We have just returned from another wonderful 2 weeks at Palm Gardens. This time our son, daughter in law and grand children joined us. We cant speak highly enough of the superb staff. Everyone went out of their way to make our stay so special. Pacific Gardens is a truly magical place - it is beautiful in every respect. We... More 

Helpful?
Thank pk652014
Melbourne, Australia
1 review
5 of 5 stars Reviewed yesterday NEW

Beach bungalow literally on the most beautiful beach. Gardens are a tropical delight as is the pool. Top this off with friendly staff and great service. Rooms very well appointed with great beds. If you are looking for the perfect escape - must say this met all our expectations and more.

Helpful?
Thank 778Veronica
Cleveland England
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We have just returned from our 2 week holiday at the Palm Garden Beach Resort and Spa at Hoi An Vietnam. We were greeted by friendly staff and given cool face wipes and a refreshing drink. We were upgraded straight away from our original booking. Our hotel rooms were fantastic! Lovely and clean, very spacious with extra touches such as... More 

Helpful?
1 Thank Julie M
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear Julie M, I was impressed to read that you enjoyed the greatest hospitality of the welcome presented by the front team and extremely wonderful that you enjoyed your stay at most of the time you spent your holiday with us. Striving our best to bring the best possible service at high level of service standard is our daily goal... More 

Bury St. Edmunds, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

I had pretty high expectations of this place after looking at it online. It was nice but some aspects could be better. We had garden view rooms which were good and spacious however my brothers air con was broken (I say broken, the control panel was literally hanging off the wall and the room was like a sauna) when we... More 

Helpful?
Thank caaz25
Hong Kong
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

After a very stressful stay at the Vinpearl in Nha Trang, Palm Beach Garden and Spa Hoi An was a relaxing paradise!!! The rooms are all located in two stories chalets, although some furniture are starting to age and towels look a bit old, but the beach and the overall setting is perfect! Very friendly and efficient staff. The only... More 

Helpful?
Thank YummyMummyHK
wton west mids
Level Contributor
52 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

we stayed here in March this year (forgot to do review) we had an room facing the sea and beach in a block of 4 in the upstairs room. We had a lovely balcony which we could sit on and use internet look at the sea and just relax . It was so chilled to just sit and watch the... More 

Helpful?
1 Thank sylvWtonWestMids
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear sylvWtonWestMids, It was highly appreciated that you wrote your comments of your stay in March and that all went well with your stay and all of the facilities of the hotel as well as the room and location and the staff all met your expectation. I look forward to reading your compliment to the staff members for great encouragement... More 

Dorking, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Welcoming drink, with cool fan was a great start to our 3 night stay at Palm Garden. Our rooms were in number 7 so no view (probably would pay extra for sea-view next time). However, spacious rooms and bathrooms were very large, with sunken stone bath. As others have mentioned, pool was hot - but so was the weather! The... More 

Helpful?
1 Thank nixk7
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear nixk7, Thank you for your stay of 3 nights and I was very much impressed that you were welcomed very well and that you enjoyed most of the facilities and the service that our team had offered during your stay at the resort. So getting notes of the pool water which was warm in summer normally and we look... More 

Queenstown
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Stay here if you are wanting a relaxing holiday with beach at your back door. The beach is clean and lots of seating! The pool is fabulous, staff so friendly and nothing a problem. The food is NOT expensive for a resort of this calibre and there are plenty of cheap options outside the resort. It's a short 10 min... More 

Helpful?
1 Thank lynks
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear lynks, I was impressed to read your recommendation of the resort after you stayed with us and so thank you for spending your holiday with us and valued us a fantastic place for all relaxing beach holiday wanted. We do look forward to having you with us again at the resort in near future. Best Regards, Van Dung Le... More 

Warwick, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Great resort with friendly staff and very good facilities. The resort and rooms are very clean and classy. Great beach next door to the pool and restaurant/bars areas. Very good selection for the buffet breakfast. Free Shuttle buses into hoi an is a great service and they will always make sure younger there or back.

Helpful?
1 Thank ThomasD316
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear ThomasD316, It was nice to have your review of your stay on Tripadvisor and much appreciate that you told Tripadvisor readers how great you enjoyed your stay at Palm Garden Beach Resort Hoi an. I look forward to reading on your compliments to the whole team beginning next week for greater encouragement and wait for another chance to serve... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities (19)
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Palm Garden Suite (49)
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Set on five hectares of landscaped tropical garden with over 400 species of palm trees and plants right along a 220-meter stretch of the famous Cua Dai, Palm Garden Beach Resort and Spa offers a touch of Hoi An's traditional architectural design combined with a taste of modern luxury and only 5 minutes by car from the UNESCO- recognized World Heritage Hoi An ancient town. The combination of nature and a unique architecture remarkable of the culture of Hoi An make a distinctive character for Palm Garden Beach Resort and Spa. Elegant accommodation comprises 214 wooden-designed rooms and beachfront bungalows. Spacious guest rooms have been constructed from and furnished with natural materials, and all feature a private balcony and modern amenities. Resort facilities encompass a deluxe spa offering best products, a fitness centre complete with sauna, state of the art meeting facilities, water sports activities, a private beach, and a 969 square-metre outdoor pool surrounded by lush gardens. Guests are sure to enjoy the resort's selection of cuisine, ranging from traditional Vietnamese to international specialties at restaurants. ... more   less 

Additional Information about Palm Garden Beach Resort & Spa

Address: Lac Long Quan Street, Cua Dai Beach, Hoi An, Vietnam
Location: Vietnam > Quang Nam Province > Hoi An
Price Range: $114 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Palm Garden Beach Resort & Spa 4.5*
Number of rooms: 214
Reservation Options:
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Also Known As:
Palm Garden Beach Hotel Hoi An
Palm Garden Beach Resort And Spa
Palm Garden Hotel
Palm Garden Hoi An
Hotel Style:
#8 Top resorts Hotel in Hoi An
#8 Business Hotel in Hoi An
#11 On the Beach Hotel in Hoi An
#12 Romantic Hotel in Hoi An
#15 Family Hotel in Hoi An
#15 Luxury Hotel in Hoi An
#23 Spa Hotel in Hoi An
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