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Hotel Hai Yen

22 A Cua Dal St, Quang Nam, Hoi An, Vietnam
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79 Reviews from our TripAdvisor Community

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Showing 70: English reviews
Calgary, Canada
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed here as part of a tour group. On arrival we were told they were doing some maintenance which at first we had no issue with. Lots of dust all over the hotel and we were woken at around 7am with what sounded like someone was using a power drill on the other side of our rooms wall. The construction... More 

Helpful?
Thank Lee M
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 23, 2016

When i first pulled up I thought what a good place we had chosen to stay! I arrived early with no prior warning but they were more than happy to check me in and let me go to my room. The food was beautiful and the pool was lovely (I swam pretty much every day). The rooms were beyond what... More 

Helpful?
1 Thank Rachel E
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed April 13, 2016 via mobile

Hotel was adequate. The staff were very friendly and helpful but the linen smelled like it had been washed and then left to simmer for a few days. The ac was old and inefficient but it looked as though they were replacing these while I was there. The worst was that we couldn't seem to turn off our lights without... More 

Helpful?
1 Thank Hayden V
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed March 31, 2016

Reception staff would not open the fridge for us past 9pm for a drink and the hotel did nothing about a stranger with a mental disorder staying on the floor of the hotel. People feared for their safety and the hotel did nothing.

Helpful?
Thank Josh N

Travelers are raving about these Hoi An hotels

Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed March 30, 2016 via mobile

Staying here was the 3rd place to stop during my 7 week south east Asia tour with Tucan travel in November 2014. 1st place was golden springs hotel in Hanoi and then a junk boat overnight stay in Ha long bay. Then got the overnight train from Hanoi to Hue. 2nd stop was DMZ Hotel, in Hue then a taxi... More 

Helpful?
Thank LMJ64
Barcelona, Venezuela
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 30, 2016

We stayed here for two nights. Our room was clean and comfortable. The staff were very friendly and helpful. We loved the swimming fool where we spend hours reading book. We will come back here when we back to Hoi An.

Helpful?
1 Thank absolom t
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed March 27, 2016 via mobile

- the room was tidy, but barely clean - aircon worked - staff were not helpful, spent most of their shift asleep under the stair case or smoking in the non smoking areas. - Not very central, a bit of a walk to anything worth doing - laundry service is well priced - interior was loud, paper thin walls allowing... More 

Helpful?
3 Thank Nathan M
South Dennis, Massachusetts
Level Contributor
51 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed March 20, 2016 via mobile

Comfy room, spacious. Desk attendants are always ready with the key. They are doing renovations but it did not disturb us. The pool was clean, we sat by it one night. We booked though a tour but have been very comfortable here.

Helpful?
1 Thank MLBJ
Sydney, Australia
Level Contributor
136 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
2 of 5 stars Reviewed March 16, 2016

This is a 2 star place at best and almost falls to a 1 star. Yet the price is typical of local 3 star boutique family run hotels of which there are many in Hoi An. Location is ok with a solid 10 to 15 mins walk to centre of old town and maybe 20 mins to Japanese bridge. Some... More 

Helpful?
Thank Sidneeman
Goettingen, Germany
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 5, 2016

Stayed there for the third time, and still everything was nice. Best things are the pool in the backyard and the friendly staff. You can reach the old Hoi An easily by foot, and there are some nice restaurants nearby. The hotel could need some redecoration, but for me and my family it was sufficient.

Helpful?
1 Thank Chris P
Questions? Get answers from hotel staff and past guests. Ask a question

19 photos of this hotel

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Laundry Service

Additional Information about Hotel Hai Yen

Address: 22 A Cua Dal St, Quang Nam, Hoi An, Vietnam
Location: Vietnam > Quang Nam Province > Hoi An
Price Range: $17 - $69 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Hai Yen 2*
Number of rooms: 41
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Also Known As:
Hai Yen Hotel
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