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Hotel Hai Yen

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Hotel Hai Yen
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88 Reviews from our TripAdvisor Community

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Showing 77: English reviews
Auckland, New Zealand
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Colonial style hotel with large basic clean cool comfortable rooms with bathrooms, simple breakfast, very big outdoor pool, extremely friendly and helpful staff, easy walk to popular old town, lots of local restaurants and shops far cheaper than in the busy parts. The pool is a big feature for us. My husband stayed at the Hai Yen last year for... More 

Helpful?
Thank Beth P
Dunedin, New Zealand
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

First impression - a big hotel with a welcoming feel. Friendly staff. Plenty of parking outside. Room was spacious. Bathroom was adequate. The free breakfast was buffet style and eggs cooked the way you wanted. Plenty of choices to cater for everyone. Bikes were available at a cost - not free like other places. The hotel is in the throes... More 

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1 Thank Jenny B
Tel Aviv
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Located not far from the historical center (about 1 km), this is a very nice hotel with clean and spacious rooms, friendly and helpful staff, great breakfast and a cool pool at the back!! We loved it and would really recommend staying there!!

Helpful?
1 Thank yaelo480
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 9, 2016 via mobile

We booked the hotel because of the swimming pool:) Staff was welcoming and helpful. Room with bathroom and bathtub was clean and quite big (for Vietnam). Hotel has laundry service. Brekfast included (very nice - eggs, bread, pancakes, fruits,..).

Helpful?
1 Thank Lada K
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed August 7, 2016 via mobile

The first word that I think about this hotel is: dirty. When we entered in the room it was dirt everywhere, hair on the floor, ants on the table, and spots and stains on every sheet (pillows included). We stayed 2 nights, and after the maked-up of the room, the second night it was less dirt. Moreover, there is no... More 

Helpful?
Thank Riccardo T

Travelers are raving about these Hoi An hotels

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 30, 2016 via mobile

Honesty not a bad word to say. Everything was made comfortable from the second we arrived including the complimentary breakfast and the lovely helpful receptionist Hong. The pool was an added bonus and staff were happy to make us aware of the ongoing happy hour. Would go back in a heartbeat. Oh and the breakfast is amazing ❤️

Helpful?
1 Thank Travellerkworld
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 24, 2016 via mobile

Having only booked this hotel the day before our arrival we didn't really know what to expect. But when we got there we where greeted by a lovely reception team! We where shown to our room which was on the second floor, a great big room with two double beds. The room was clean and had good AC, all you... More 

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2 Thank Dervlamc
Calgary, Canada
Level Contributor
61 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed July 7, 2016

Stayed here as part of a tour group. On arrival we were told they were doing some maintenance which at first we had no issue with. Lots of dust all over the hotel and we were woken at around 7am with what sounded like someone was using a power drill on the other side of our rooms wall. The construction... More 

Helpful?
Thank Lee M
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 23, 2016

When i first pulled up I thought what a good place we had chosen to stay! I arrived early with no prior warning but they were more than happy to check me in and let me go to my room. The food was beautiful and the pool was lovely (I swam pretty much every day). The rooms were beyond what... More 

Helpful?
2 Thank Rachel E
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed April 13, 2016 via mobile

Hotel was adequate. The staff were very friendly and helpful but the linen smelled like it had been washed and then left to simmer for a few days. The ac was old and inefficient but it looked as though they were replacing these while I was there. The worst was that we couldn't seem to turn off our lights without... More 

Helpful?
2 Thank Hayden V
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21 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Laundry Service

Additional Information about Hotel Hai Yen

Address: 22 A Cua Dal St, Quang Nam, Hoi An 51000, Vietnam
Location: Vietnam > Quang Nam Province > Hoi An
Price Range: $18 - $68 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Hai Yen 2*
Number of rooms: 41
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Also Known As:
Hai Yen Hotel
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