A stunning location with fabulous views. The staff were extremely friendly and helpful with local tours and other relevant issues. We had an upgrade on arrival. I hope to return next year with my family.
The staff at the Victoria Hoi An hotel were an absolute delight who could not do enough for you. From reception to waiting staff to domestic staff to the pool attendants , all were most attentive and professional. We should have taken this holiday two years ago but of course had to cancel due to the pandemic but the hotel were very accommodating in keeping our booking for a further two years and we were upgraded to a sea view room which was only 4 or 5 yards away from magnificent breakers. The room itself was Japanese style and had an amazing outdoor shower. Facilities were excellent including the most comfortable bed I have ever slept in. Umbrellas and beach bag were also included. The pool was gorgeous and overlooked the sea and there was a lovely pool bar for any food or drinks. Likewise the restaurant provided a wide selection of good quality meals, both Asian and Western in a most ambient setting. Although not in the town, the hotel offered a regular and free shuttle bus into Hoi An, which boasts many restaurants and bars and is most atmospheric in the evenings with boats on the river and lots of lanterns. We also had a trip out to My Son, a temple complex about an hour away which was most interesting and well worth it. This is a gem of a hotel which I would certainly recommend. , …
We loved our stay at the Victoria Hoi An Beach Resort. The hotel was very tastefully decorated and exceptionally clean. The food and service was outstanding. Cuc in particular was very welcoming and couldn’t do too much for us. We would definitely return again in the future and recommend this resort hotel to our friends and family!
We went to The Victoria for a week with our daughter, son-in-law and 8 month old grandson. We were aware that because of the time of year we may have some bad weather and we wanted somewhere comfortable just in case we got rained in. As it happened we missed our flight and arrived two days late. The Front Desk Staff were kind and understanding and changed our booking without penalty. We booked directly through the hotel and so it was good to have Diem as a contact to assist person us when things weren't going to plan! The Victoria was perfect in every way. Every single staff member was friendly and competent. They attended to our every needs. The baby had a lovely cot in the room and high chairs were available. The pool area is comfortable. The food in the hotel is good but there are also other options within walking distance if you want them. The rooms are not modern or glitzy. They are comfortable and large. We had two adjoining suites with balconies with sea views. The Victoria is close enough to Hoi An old town, but a bit away from the hustle and bustle. For us it was the best of both worlds, relaxing beach holiday and easy, interesting city holiday. We could easily have stayed longer. After one week The Victoria felt like home. I hope that we can return soon. Hoi An is a beautiful place and The Victoria is a great hotel. Thank you to Diem and all the staff.…
The rooms are very nice. I had the ocean view. My room had a shower outside. The staff is very friendly and welcoming everywhere in the hotel. The food is very nice, especially the breakfast. Also the dinner is very glld.
We recently took our son on his first holiday to Hoi An And stayed at the Victoria hotel. We couldn’t have asked for a better place to stay, the staff were amazing the facilities beautiful. Tommy loved all the beautiful people that worked there, they made him feel very special. We will definitely be back to visit one day :)
This hotel is located in a beautiful place very, very close to the sea, very quiet and not far from the city. The staff was very polite. As we traveled we the children (we were 15) my wife and I received an upgrade, a room very close to the sea, which was fantastic.
My family of 8 stayed at this resort for 2 weeks, and it was an amazing experience From the moment we arrived we were so welcomed ,and from here on we were greeted by staff by our names, and nothing was ever too much trouble. From the buffet breakfast, to poolside, to reception the hospitality we received was second to none. We were travelling with a 6month old and the whole experience here made it so very easy. Do yourself a favour and visit this traditional style resort where the venue and staff truly meet any expectations you may have .
The most welcoming/personable hotel/ resort I have ever stayed at. Aside from amazing food and service the staff at Victoria went out of there way to make sure my family and myself were taken care of during our stay. From knowing everyone in our family's names, doting on the 6 month old in our group and even helping organise flights an accommodation as my travel to Vietnam was interrupted by flooding. Was lucky enough to catch an in house soccer game between the staff while I was there, definitely worth checking out if on during your stay. I could not recommend this place more. Will definitely be back.
We have a wonderful honeymoon in this resort. Staffs are very friendly and helpful. Resort premises are very nice, with great pool area and private beach. Good quality food - and experience with side car was extreme