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Phuong Duong Hotel

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  • Excellent13%
  • Very good30%
  • Average22%
  • Poor22%
  • Terrible13%
Apr 29, 2016
“Room ok but owner is so rude!”
Feb 11, 2015
“Horrible Customer Service”
Free Internet
Air Conditioning
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Reviews (36)
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1 - 5 of 29 reviews
Reviewed April 29, 2016 via mobile

We stayed three nights in two different rooms. Very noisy at the front of the hotel, nice at the back. On our last morning we came back after breakfast and (I assume) the owner rudely told us to check out immediately. When I responded saying...More

1  Thank Sophie M
Reviewed February 11, 2015

Staff were extremely uncooperative and blatantly lied to our faces when trying to resolve an issue. Would not recommend at all to anyone, moved to another cheaper hotel down the road with much friendlier and welcoming staff. Also rooms were very average.

Thank Lachlan B
Reviewed February 10, 2015

DO NOT STAY IN THIS HOTEL! Awful rooms, the staff are the worst I have come across in the whole of SE Asia. We checked out at 11.45am but the receptionist had a different clock timed to after 12 and made us pay 50% of...More

1  Thank Jally1
Reviewed June 7, 2014

I have been in this hotel 3 nights and i have to complain about the staff from the front desk! Very rude! When i did check-out the woman wanted to charge me 50% more because i left 12.15 and every-day made pressure trying to sell...More

2  Thank Pedro P
Reviewed May 7, 2014

Picked this hotel because it was cheap and recommended by lonely planet, but I regretted it. There were tiny bugs crawling all over my bed and the rest of the room/bathroom. Wifi didn't actually work. Staff kept pushing me to go to businesses/tailors they obviously...More

1  Thank montanalove1000
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Top amenities
Free Internet
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Air Conditioning
Number of rooms
Vietnam > Quang Nam Province > Hoi An
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Room Tips
"The air con rooms are good, don't know about the windowless cheaper rooms."
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"Don’t take the room just following the reception desk, it’s dark, humid and old."
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"Our room was just back off the street. It was quiet all night (and most of the day). It's a fairly quiet..."
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"The rooms right at the front have a nice balcony which I love, but a little noisy. For me it is worth it..."
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