We are so glad we booked to stay here on our Vietnam trip as we had a brilliant time in this hotel. It started off by being picked up by Harry in the electric cart that takes you over the wooden bridge to reception. Every single person who works here is lovely and want to ensure you have a great stay. We arrived before check in however with a 15 minute sit down in reception we were taken once again by Harry to our room. We had a bungalow room which was perfect! We were surprised how spacious it was. The only niggle I would say is the aircon when it comes on is quite noisy but this didn’t stop us having a great night sleep in a very comfy bed. The breakfast on first day was a buffet but due to small guest numbers out other 2 days we just had to order what we wanted and everything was brought to our table, again with amazing service. We also had a massage in the spa, if you get a chance get one booked as it was great. Having read a few of the previous reviews like with any hotel recovering from the impacts of Covid nothing will always be perfect. Walking around the resort they are making every effort to do room maintenance. But for us our stay was simply brilliant and was made even better by every member of the team who work here. We would definitely recommend to anyone to stay here.…
Incredibly nice and soothing place. The staff is very responsive and helpful. The room is really comfortable, great bed and delicious breakfast. Clean pool, free bicycles, kayak, sauna and jacuzzi. Great experience in Hoi An. I will definitely come back
We have a lovely stay, the staff was friendly and energetic. The hotel itself is like a little Old town, and even with its own river in the middle. Breakfast was delicious. We took a lot of pictures during our short stay. Overall, nice and relax, just what we intended for our holiday.
We stay one night with company but the room is so awful. Losting elictricity whole afternoon and the TV was shut down when we were watching. We ask for help on phone with receptionist but the response is they didt have staff to fix that. We also request for some help like slippers, iron, but the answer is "wait" and we wait until check out :))).
Many thanks to Tran for all kind assistance and organizing our rest time in KOI Resort & Spa Hoi An. She is wonderful nice person. Doing a great job to keep hotel in high and kind altitude for the guests! Many many thanks Tran !!!
Koi resort and spa Hoi An very beautiful, the staff friendly and happy. I will come back next time. Stayed for 6 days. Room is clean. Staff are friendly. Breakfast with various of choice. Beach is in front of the resort. The main pool is large enough for one hundred people swim. Nice place.
We stayed here for 5 nights and had an amazing stay. Extremely serene and tranquil with beautiful facilities. The staff especially Tracie, were so good being always attentive and ever so helpful. It’s so good to be able to escape the hustle and bustle of Hoi An to be in a resort walking distance to the beach and amidst a river backdrop.
We have an excellent trip at KOI Resort & spa Hoi An with 2 night stays. Good service, friendly staff and landscape are amazibg, cood and fresh air. We will be back and miss this place so much. All is fantastic
Friendly staff, especially the reception staff and service staff at the breakfast buffet. Breakfast is quite varied. Quiet. Clean, spacious and cool swimming pool . Will recommend my freinds to visist Hoi An
“ This is a great place to stay in Hội An. It’s very quiet and convenient. Staffs are friendly and really nice.I would love to come back again. Thank you for warm wellcome and hospitality. I really enyoyed the stay^^ thank you xx”