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KOI Resort & Spa Hoi An

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Au Co Street Cua Dai Beach, Hoi An 560000 Vietnam
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Traveler (806)
Pool & Beach (70)
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About

#85 of 368 hotels in Hoi An
Location
Cleanliness
Service
Value
Travelers' Choice
KOI Resort & Spa Hoi An was inspired by the area’s timeless cultural heritage and charm. Taking this into consideration, the design and natural green setting have evolved into a luxurious setting. Nestled on an isolated oasis beside the De Vong River, the resort offers peace and privacy. This riverside sanctuary is here to create wonderful moments and to ensure your memories never end.
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Room & Suite (58)58
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Bicycle rental
Children's television networks
Secured parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Adult pool
Indoor pool
Outdoor pool
Shallow end in pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Outdoor dining area
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Rooftop bar
Bicycles available
Snorkeling
Bicycle tours
Entertainment staff
Fishing
Patio
Water park offsite
Children Activities (Kid / Family Friendly)
Kids pool
Highchairs available
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Massage chair
Neck massage
Pedicure
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Sun loungers / beach chairs
Sun umbrellas
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Lagoon View
Family Resort
Languages Spoken
English, French, Spanish, Italian and 1 more
607Reviews30Q+A97Room tips
Traveler rating
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Popular mentions
Kian wrote a review Apr 2020
Ho Chi Minh City, Vietnam1,202 contributions84 helpful votes
+1
The resort located in the oasis we think so. It offer some villages, not room like the hotel. Beautiful resort with a lots of shapes of coconuts tree, so nice. The staff was helpful and good skill. Well done!
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Date of stay: October 2019Trip type: Traveled with friends
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Response from Phan Trang, Khác at KOI Resort & Spa Hoi An
Responded May 31, 2020
Dear Mr/Ms. KianMcnee, It's a true pleasure to hear that you enjoyed your stay with us! I'm glad the team took great care to ensure an enjoyable stay. Given your rating, I would appreciate any constructive feedback you might have regarding your stay so that we may better improve our guest experience. Thank you and wish you all the best. Kindest regards, Trangphan Front Office Manager
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Michael A wrote a review Feb 2020
Singapore, Singapore8 contributions2 helpful votes
Hotel's Favorite
The warm welcome and the Old Charm of the Resort with its low rise Chalet like accommodation with a Lake running thru it was ideal for a getaway from city living and dwellings. The staff were excellent - from Lyn of reception, who assisted us with our tours and travel arrangements, always checking with us after each trip. Hong, the waitress/bartender, who was at every Bar on site fixing us delightful cocktails. Khoa, a very helpful waiter who attended to all our request. Thien & Voung who brought us an adventurous market tour and Ty the excellent Chef who conducted a fabulous cooking class. The F&B manager who saw all our needs. All in all a very good experience where the staff are very friendly - remembering our names and doing their utmost to converse in English. A very memorable trip.
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Date of stay: February 2020
Rooms
Service
Sleep Quality
Room Tip: The Lagoon view rooms are the best facing.
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Response from KOIResortSpaHoian, Guest Relations Manager at KOI Resort & Spa Hoi An
Responded Feb 14, 2020
Dear Mr. Michael, We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for amazing customers like you. I'll be sure to relay your message to Ms. Lynn, Ms. Hong, Mr. Khoa, Mr. Voung, Mr. Thien, Ms. Ty and Mr. Khanh. We hope to see you again soon! Kind Regards, Mr. Felipe Martinez Guest Relations Manager
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alan_hodge wrote a review Mar 2020
Eastbourne, United Kingdom35 contributions14 helpful votes
We very much enjoyed our stay at this hotel. The rooms are large and we were close to the restaurants and had a view out onto the lagoon. I think the layout of the resort is very good and we particularly enjoyed sitting outside of the main chopsticks restaurant and feeding the koi that were swimming around! While we were there the coronoavirus had started to bite and the hotel was using the time to do some renovation work, which was understandable. There is a free shuttle bus into Hoi An town which is good, although it did not operate in the evenings. I understand from the manager that he wants to extend that option.
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Date of stay: March 2020
Rooms
Cleanliness
Service
Room Tip: We were on the ground floor of a 2 story bungalow(!) and I think we would have preferred to be...
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Response from Phan Trang, Khác at KOI Resort & Spa Hoi An
Responded Mar 21, 2020
Dear Mr/Ms. Alan_hodge, Thank you for posting your review of the KOI RESORT & SPA HOI AN and your experience. We are very happy to read you had a fabulous stay with us. Our goal is to provide wonderful and memorable experiences and it looks like we did achieve these results. Wishing you a wonderful year ahead and we look forward to your return. Kindest regards, Trang Phan Front Office Manager
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civciv46 wrote a review Mar 2020
Hampshire40 contributions25 helpful votes
My friend and I stayed for 3 nights and were very impressed with Koi. After a mix up over our room, this was sorted out very quickly and we were extremely happy with the solution and our new accommodation. The reception staff were excellent, nothing was too much trouble. We had a wonderful massage at the lovely spa - thank you Nhung and Thao! Breakfast was absolutely fantastic, an incredible choice to suit everyone. We got the shuttle bus into town a couple of times which was very useful. There are two pools, large family pool and at the end of the resort near the spa is a smaller adults only pool. We had a lovely stay and would return.
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Date of stay: February 2020Trip type: Traveled with friends
1 Helpful vote
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Response from Koi resort Hoi An, Dịch vụ khách hàng / Lễ tân at KOI Resort & Spa Hoi An
Responded Mar 17, 2020
Dear Mr/Ms. civciv46, Thank you very much for choosing to stay with us. We are very happy for hearing that you had a wonderful time at KOI RESORT & SPA. Customers' satisfaction is the great motivation for the whole team. Once again, thank you very much for taking time for this review. We do appreciate it. We look forward to welcome you back in the near future. Yours Sincerely, Trang Phan Front Office Manager
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Sephuzzy wrote a review Mar 2020
Canton of Zurich, Switzerland309 contributions69 helpful votes
Last year I had a lovely visit at Koi Spa and this year was very different. They must have a completely new staff. More expensive, no nice deals, getting info was complicated. And the hotel seems to have very few guests.
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Date of stay: March 2020Trip type: Traveled solo
1 Helpful vote
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Response from Koi resort Hoi An, Tổng giám đốc at KOI Resort & Spa Hoi An
Responded Mar 11, 2020
Dear Mr. Sephuzzy, Thank you for taking the time to provide us feedback regarding to your experience at Koi Resort & Spa Hoi An. I am terribly sorry to hear that it is always disappointing to hear when a guest does not enjoy themselves during a stay. We are currently working on improving our guest facilities & services every day and will be sure to take this feedback into serious consideration. I do hope that your travels do find you returning to Central Vietnam, in which please do not hesitate to reach out to me directly at fom@koiresortspa.com.vn so I may ensure a comfortable and memorable stay in the future. Kind regards, Trang Phan Front Office Manager
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PRICE RANGE
$59 - $125 (Based on Average Rates for a Standard Room)
LOCATION
VietnamQuang Nam ProvinceHoi An
NUMBER OF ROOMS
179
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Frequently Asked Questions about KOI Resort & Spa Hoi An
Which popular attractions are close to KOI Resort & Spa Hoi An?
Nearby attractions include La Vang Tailor (0.2 miles), Bao ni (0.3 miles), and Victoria Hoi An Sidecar (0.1 miles).
What are some of the property amenities at KOI Resort & Spa Hoi An?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and a rooftop bar.
Which room amenities are available at KOI Resort & Spa Hoi An?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at KOI Resort & Spa Hoi An?
Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay.
Is parking available at KOI Resort & Spa Hoi An?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to KOI Resort & Spa Hoi An?
Conveniently located restaurants include Ram Springrolls Restaurant, Bao Han, and Cao Cao Grasshopper Bar and Restaurant.
Are there opportunities to exercise at KOI Resort & Spa Hoi An?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does KOI Resort & Spa Hoi An have an airport shuttle?
Yes, KOI Resort & Spa Hoi An offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at KOI Resort & Spa Hoi An?
Yes, dry cleaning and laundry service are offered to guests.
Does KOI Resort & Spa Hoi An offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at KOI Resort & Spa Hoi An?
The staff speaks multiple languages, including English, Spanish, French, Italian, and Vietnamese.