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Hoi An Waterway Resort

83/19 Nguyen Duy Hieu Street Cam Chau Ward, Hoi An Vietnam
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Traveler (230)
Room & Suite (76)
Pool & Beach (28)
Certificate of Excellence

About

#55 of 255 hotels in Hoi An
Location
Cleanliness
Service
Value
Certificate of Excellence
Total room area including balcony: 45 sqm Bathroom area: 9 sqm Private balcony: 8 sqm Each luxurious room features a private European arch-style balcony with both garden, pool view and river views, one double or two single beds, plus a mini-bar, safe, air-conditioning, and flat LCD screen satellite television.
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Property amenities
Pool
Room service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Free parking
Airport transportation
Concierge
Dry Cleaning
Laundry Service
Multilingual Staff
Non-smoking hotel
Outdoor pool
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Great View
Hotel links
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Special Offer:Package Deal
204Reviews
4Q+A
22Room tips
Traveler rating
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Popular mentions
The location is great, half way from town and the beach. We can borrow bikes to cycle everywhere, and is so easy. They also offer free shuttle 3 times a day to/from Hoi An city center, if you don't want to walk or cycle. The hotel is so quiet, day and night, so nice to wake up with birds singing. The gardens are beautiful, very well maintained, the staff was there everyday watering, cleaning... The swimming pool is great, clean, just gets warm after 12am and it doesn't refresh that much anymore, but that is not their fault 😀 The hotel opened just 2 years ago and everything is still fresh and clean. Is better than the pictures show. Totally recommend if you want to stay away from Old town buzz. This hotel is a gem! The staff is also very supportive and nice, all the time!
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Hotel's Favorite
Definitely a gem of a hotel, located approximately 15 minutes on foot from the Old town. After 21 nights in the hotel, we will be sad to say goodbye to the owners, and especially the caring staff. The hotel, is boutique style that feels just like home. Large rooms, cleaned daily, and comfortable king beds. White crisp sheets! Easy to see the area with bicycles provided. The pool is large, refreshing, and clean. Breakfast has a large selection of food for many cultures. Honestly, we can find no issues with the hotel. In fact, we have secured our room for 2020 already. Thank you again Waterways!
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Response from Hoian Waterway R, Guest Relations Manager at Hoi An Waterway Resort
Responded 1 week ago
Dear Mr. TravelOver55, On behalf of the whole team of Hoi An Waterway resort, I would like to thank you for choosing our hotel for the second time and sharing your lovely experience with us and other Tripadvisor users! To hear words like yours is definitely a motivation for the resort’s team to move forward in improving and developing the services to our guests. We are very proud to know that you had such a great experience thanks to our team. It was a true pleasure to have you and your family staying with us for your holiday and hope many others will find your review inspiring. Once again, thank you. We look forward to seeing you in 2020. Warmest regards,
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+1
I have travelled extensively in Vietnam. I truly love this country and the Vietnamese people are just amazing, so friendly. I like to experience as much as possible during my visits tomVietnam, I’ve been coming here for 13 years. The only exception I have is, if I like an establishment I will return and stay again. And so it is with the Hoian Waterway resort. A fantastic place to stay with amazing friendly staff who can’t do enough for you. They genuinely and sincerely will do everything so that you enjoy your stay. The Waterway is exceptional in that it is located down a narrow lane.....I say exceptional purely because there are very few resorts that are free of street traffic noise. The Waterway is so peaceful and relaxing, well, having said that you will hear the cockerels in the morning. The main features is a lovely swimming pool surrounded by lovely tended gardens. For that additional relaxing experience spend some time on the hammocks in the garden...so relaxing. So relaxing infact, that on my first day, I arrived at 4 pm, lay on the hammock and woke at 7 pm. Believe, no other resort is this secluded and quiet. All staff are fantastic without exception. The restaurant and breakfast area is amazing, probably the best I have experienced. A large selection of fresh breakfast foods, fresh coffee and juices. Cooked foodstuffs with eggs to,order. The Waterway resort is very reasonably priced, and I know I will return and stay here again this year. Dino (Graham Rae room 212) Aberdeen Scotland.
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Response from Hoian Waterway R, Guest Relations Manager at Hoi An Waterway Resort
Responded May 21, 2019
Dear Mr. Graham Rae, On behalf of the whole team of Hoi An Waterway resort, I would like to thank you for sharing your lovely experience with us and other Tripadvisor users! To hear words like yours is definitely a motivation for the resort’s team to move forward in improving and developing the services to our guests. We are very proud to know that you had such a great experience thanks to our team. It was a true pleasure to have you staying with us for your holiday and hope many others will find your review inspiring. Once again, thank you. We look forward to welcoming you back soon. Warmest regards, Hoian Waterway resort team
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Stayed at the waterway resort during our trip to Hoi An recently. Rooms are very comfortable, air conditioned, and very large bathrooms. Staff are very helpful, breakfast also good but the gardens around the large swimming pool were something you don’t get often. Lots of lounges, hammocks or chairs to sit on under shade from the palm trees or after a dip in the pool. Definitely recommend staying here. Not too far from the centre of Hoi An , only about $3.50 in a taxi, or a 20 minute walk.
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Response from Hoian Waterway R, Guest Relations Manager at Hoi An Waterway Resort
Responded 1 week ago
Dear Mr. Tonycollis22, We are delighted that your stay with us has resulted in so many amazing memories, thank you very much for choosing Hoi An Waterway Resort whilst visiting this quiet destination. We trust that other travelers will find your comments helpful when looking for the appropriate accommodation in Hoian. We do hope to see you again in the near future and we appreciate you taking the time to share your experiences on social media. Best regards,
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My visit to Hoi An was highlighted by staying at this hotel which was extremely clean, well appointed and nicely located near the resort area but beyond the hustle and bustle of the main area. My rooms (I occupied two) were both wonderful, overlooking the pool through palm trees with a small deck outside most rooms. The rooms are spacious and well as the bathrooms. Each room has an area set up with everything you require for coffee or tea; I was especially happy with their selection of "3 in 1" instant Vietnamese coffee which was delicious! All the help were friendly and helpful when necessary. Breakfast was included with the room in the downstairs dining area which opened up to a patio with outside tables in addition to the inside seating area. In addition to various fruits, vegetables, rice of all types, breads and sweet rolls they served omelettes to ordered....all delicious!! The pool and outside gardens were impeccable, beautifully kept and a joy to relax in. Also, they had bicycles at the front door for guests to take for any excursion they desired. We did and went to the downtown area several times as well as to the beach via the back paths through the rice fields - beautiful! The only, I mean the only recommendation I would give is that they need more towel hooks and holders in the bathrooms to have a place to put towels after use; I had to hang them off the top of the door or on the floor. This vacation destination was so enjoyable and I recommend it wholeheartedly!
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Response from Hoian Waterway R, Front Office Manager at Hoi An Waterway Resort
Responded May 9, 2019
Dear Mrs. Susan, On behalf of the whole team of Hoi An Waterway Resort, I would like to thank you for sharing your lovely experience with us and other Tripadvisor users! To hear words like yours is definitely a motivation for the resort’s team to move forward in improving and developing the services to our guests. Thanks for contributing your idea and we will try to overcome this weakness. We are very proud to know that you had such a great experience thanks to our team. It was a true pleasure to have you and your family staying with us for your holiday and hope many others will find your review inspiring. Once again, thank you. We look forward to welcoming you back soon. Warmest regards, Emily (Ms) Front Office Manager
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PRICE RANGE
$31 - $85 (Based on Average Rates for a Standard Room)
LOCATION
VietnamQuang Nam ProvinceHoi An
NUMBER OF ROOMS
32
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