Arapey Thermal Resort & Spa
Ruta 3, Km. 550 + 19 Kms. por Cno. Raúl Gaudín, Termas del Arapey 550000 Uruguay
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About
#1 of 3 hotels in Termas del Arapey
Location
4.2
Cleanliness
4.4
Service
4.5
Value
4.1
2023 Travelers' Choice Best of the Best
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Archery
Bicycles available
Kids stay free
Secured parking
Wifi
Hot tub
Pool / beach towels
Swimming pool toys
Pool with view
Adult pool
Indoor pool
Outdoor pool
Heated pool
Private pool
Shallow end in pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Bowling
Game room
Hiking
Horseback riding
Mini golf
Raquetball
Tennis court
Aerobics
Aerobics offsite
Archery offsite
Bicycle tours
Billiards
Entertainment staff
Evening entertainment
Fishing
Karaoke
Patio
Table tennis
Tennis court offsite
Walking tours
Board games / puzzles
Nightclub / DJ
Video game console
Babysitting
Books, DVDs, music for children
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Hot spring bath
Light therapy
Makeup services
Manicure
Massage
Neck massage
Open-air bath
Pedicure
Salon
Solarium
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Executive lounge access
Gift shop
Outdoor furniture
Shared lounge / TV area
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
First aid kit
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bidet
Air purifier
Desk
Dining area
Housekeeping
Interconnected rooms available
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Sofa bed
Walk-in shower
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Charming
Languages Spoken
English, Spanish, Portuguese
Hotel links
Location
Ruta 3, Km. 550 + 19 Kms. por Cno. Raúl Gaudín, Termas del Arapey 550000 Uruguay
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Good variety of food and activities to do. Friendly staff. Jacinto in particular has a great personality and he was always there to help at the dinning room. We will keep coming to the hotel and having as always an excelent time.
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Date of stay: October 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Adrián Popruzuk, Director General at Arapey Thermal Resort & Spa
Responded Oct 25, 2022
Gracias Jos!! Estamos encantados de saber que usted disfrutó de días espectaculares en Arapey Thermal Resort & Spa y que le encantó el servicio y trato de el gran Jacinto!. Gracias por su recomendación, esperamos darle la bienvenida pronto de nuevo para otra estadía con nosotros en su casa lejos de su casa... Arapey Thermal Resort & Spa. Sinceramente, Adrián Popruzuk Gerente General.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
We visit the hotel during winter school holidays. We had a great time, the stuff was very welcoming, the food breakfast lunch and dinner, veryall great! And the dessert a plus There are activities for everyone adults only kids only and for the whole family together. For sure we will come back. There is one thing I would like to highlight and it was the excellent customer service of all employees from the manager to the waitress, cookers and the chef , to the entertainment staff We had a great time
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Date of stay: July 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Adrian Popruzuk, Director General at Arapey Thermal Resort & Spa
Responded Jul 3, 2021
Gracias Fede_C por su hermoso comentario y por compartirlo en esta importante comunidad de viajeros del mundo... Muchas gracias! Como líder de un gran equipo de jóvenes profesionales... solo siento orgullo cuando leo un mensaje como el suyo... Me encanta que nuestros huéspedes reconozcan el nivel de servicio que estos chicos ofrecen... y sus palabras son super motivadoras para seguir dando nuestro 100% para lograr que vivan una experiencia única y memorable! Muchas gracias! Sepa que ya estamos pensando nuevas experiencias para que, en su regreso, que ojala sea pronto, podamos seguir sorprendiendolos! Hasta la vuelta! Cordialmente, Adrian Popruzuk Gerente General.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The whole experience in the hotel is very well taken care of, so we were able to focus on enjoying and relaxing exclusively. Adrian is like a one-man-band doing everything and being at everything. He does it great and is in fact part of the success of the service. He is seconded though by a great group of people. For instance, Hugo and Matias make any show enjoyable. Something awesome is the food in general. We stayed for 7 nights and there was always a surprise or a dish of the day (in every main meal) that makes it impossible to get bored. At breakfast we always had perfectly made Cappuccino, and in particular Lorena was awesome on that. She made 4 in no more than a minute and deliver them with a shiny smile. The Hotel cares to have always typical Uruguayan food, and all the guys cooking at the barbecue are awesome and they really know what they are doing. Julian in particular is a very easy guy to talk with and is a pleasure when he server you. Talking about the restaurant, it is amazing to see Wilson working and being on top of every detail. We had an issue one night and it didn’t last more than 5 minutes because the moment he realized it, he made the necessary adjustments to resolve it. There is a bar open from 11.00 to 01.00 and you can have a wide variety of drinks, with and without alcohol. All the guys were very gentle and served with a nice attitude. We dealt a lot with Matias, so worth acknowledging him. What I would call here is their menu of liqueurs. While they have a lot, Orange, Mint, Lemmon, etc, etc, their quality is not the best and in particular the lemon one, which could be like a limoncello (although is not formally such) , is never cold enough to drink as it should. Last but not least from the experience perspective, we enjoy A LOT the “Catas” for adults only. We had one for Chocolates, Beer, Wine and Olive oils, where we learnt a lot and had lot of fun. From the infrastructure perspective the Hotel is nice and although it was high season and full, we never felt uncomfortable due to the number of people together. The outside patio is awesome and the chance to ride horses was something my kids wanted to do all days. We were able to get a reservation 6 out of the 7 days, even though the Hotel was full. They should improve the maintenance of the Basketball or Tennis court though, which were in quite bad conditions. The outdoor pools and the indoor/outdoor one are at a great temperature to enjoy with hot or even little cold outside. We had several different temperatures during our stay. The last 20 kilometers of the road before arriving to the Hotel are in VERY bad conditions, should not be done at night. While it is not at all a responsibility of the Hotel but of the government, I would have appreciated a warning notice before arrival. The road is under construction and once final, surely will be perfect, but it will take still some time (may be months) to be final though. Again, the whole experience is remarkable and you can see that the Hotel do the necessary for us to focus on enjoying, resting and having fun.…
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Date of stay: July 2022
Value
Location
Service
Room Tip: If you like the view of the pool at your room, ask for odd rooms.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from adrian popruzuk, Director General at Arapey Thermal Resort & Spa
Responded Jul 19, 2022
Gracias Gabriel!!! Wow!!! Muchas gracias por el tiempo invertido en compartir su reciente estadía en nuestra casa... Arapey Thermal Resort & Spa... en verdad se siente un orgullo enorme al leer reseñas como la suya...tan descriptiva y tan nutritiva... Somos un gran equipo/familia que tenemos un objetivo que nos motiva... hacer vivir experiencias originales, divertidas, únicas y repetibles... y haberlo logrado con ustedes nos pone muy felices...! Gracias por nombrar a tantos compañeros... el reconocer su trabajo es muy motivador y empuja a seguir dando nuestro 110% día a día para seguir generando estos sentimientos..! Muchas Gracias! Sepa que aquí nos quedamos, en su casa lejos de su casa... Ya ideando nuevas formas de sorprenderlos en su próxima visita, la cual esperamos sea muy pronto! Muchas gracias y hasta la próxima! Cordialmente, Adrián Popruzuk Gerente General.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
I've spent 3 days last week at the Arapey Thermal Resort & Spa. I total recommend this experience of pools with natural warm water and great hospitality of all the staff, that makes you an incredible nice stay. Thanks a lot to all the staff. A special thanks to Julian (the Barbecue man), he is very very kind, the funny guys who enterteiment us all the time and Vanessa our roommaid. 100% recommend this Hotel. Come to have a relax and good time.
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Date of stay: February 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Adrian Popruzuk, Director General at Arapey Thermal Resort & Spa
Responded Mar 2, 2022
Gracias lauravR1451KU!!! Queremos agradecerle por su reciente visita a Arapey Thermal Resort & Spa... y por tomar de su valioso tiempo para compartir sus comentarios con la comunidad de Trip Advisor. Nos complace saber que cumplimos con sus expectativas gracias al excelente nivel de servicio que le ofrecimos. Tenga por seguro que compartiré sus agradecimientos con los miembros del staff mencionados. Permítanos decirle que ha sido un placer atenderle y esperamos tener el honor de poder darle le bienvenida nuevamente. Saludos cordiales, Adrián Popruzuk Gerente General
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A true Oasis ! Great service amazing food choices.Beautiful air conditioned rooms .Friendly staff !Very clean,Peaceful and cheerful environment, high energy pool staff , games , pools are amazing . We highly recommend this place for a getaway.
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Date of stay: January 2022Trip type: Traveled as a couple
Room Tip: We drove from the city and it was a long drive 7 hours with a couple of stops . I think next...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Adrian Popruzuk, Director General at Arapey Thermal Resort & Spa
Responded Jan 13, 2022
Gracias miriamr567!!! Gracias por tomarse el tiempo para escribir una reseña tan agradable y honesta, y por confiar en nosotros para pasar sus vacaciones en nuestro hotel. Estamos muy contentos de que haya disfrutado tanto sus vacaciones. Fue un placer leer sus comentarios agradables y positivos, sin lugar a duda, esta reseña nos motiva para continuar trabajando más duro y mejor para que las experiencias de nuestros huéspedes en nuestro hotel siempre sean agradables y excelentes. Definitivamente, compartiremos sus comentarios con el personal, quienes por seguro, estarán encantados de leerlo. Esperamos volver a recibirlo en un futuro próximo para brindar nuevamente una estadía memorable. Muchas gracias por quedarse con nosotros y por sus comentarios nuevamente. Sinceramente, Adrián Popruzuk Gerente General.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
An actually all inclusive experience in Uruguay, We had a great time. Activities for all ages and all time. Great facilities , food and drinks. Above all, great staff, in all hotel areas All the hotel crew was great, Jessica, Agustin, Agustina, Camila, Matias, Stefi, Pablo, Dehiby, Andreina, Iris, Lucia from the bar From Room service Nancy, Milagros Elsa, Giuliana y Wanda Thank you all, we´ll be back for sure.
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Date of stay: December 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Adrian Popruzuk, Director General at Arapey Thermal Resort & Spa
Responded Jan 4, 2022
Gracias paola_suarez_r!!! Por tomarse el tiempo necesario para compartir con nosotros su reciente experiencia en Arapey Thermal Resort & Spa... para nosotros es muy importante saber si hicimos bien las cosas... y guiándonos por su comentario, nos pone muy felices saber que lo hicimos bien...! Muchas gracias. Como líder, me hace sentir mucho orgullo el leer tantos nombres de compañeros y compañeras, todos chicos super comprometidos con su trabajo, que, haciendo lo que amamos todos los días, nos encanta exceder expectativas y generar recuerdos agradables y perdurables en nuestros visitantes... que lindo se siente que lo hayamos logrado con ustedes... Por supuesto nos encantaría que cumpla con su deseo de regresar a visitarnos cuando así lo desee... aquí estaremos con mas sorpresas..!!! Hasta pronto! Cordialmente, Adrián Popruzuk Gerente General.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First time we have been in the Uruguaynian winter time in 2021 and was really nice except a personal dispute about the payment that was solved in the end. Now, we have tried another short holiday during Christmas time and it was a perfect locantion and time for our family. Nothing to complain and I recommend it 100%. Is the perfect location for a family with kids.
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Date of stay: December 2021
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Adrian Popruzuk, Director General at Arapey Thermal Resort & Spa
Responded Jan 3, 2022
Gracias RamonaB1986!!!! Antes que nada muchas, gracias por sus comentarios, nos complace saber que ha disfrutado de sus vacaciones en nuestro resort. Por supuesto, felicitaremos a los miembros de nuestro equipo que ha mencionado. Nuestro personal tiene como objetivo hacer que todos nuestros huéspedes se sientan como en casa. Esperamos poder darle la bienvenida muy pronto. Hasta la vuelta! Cordialmente, Adrián Popruzuk Gerente General.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It is a traditional Mexican slow-roasted pork dish from the Yucatán Peninsula.[1] Preparation of traditional cochinita involves marinating the meat in strongly acidic citrus juice, adding annatto seed which imparts a vivid burnt orange color, and roasting the meat in a píib while it is wrapped in banana leaf. Gracias Hugo Cumi Jessi Andreina y Antonia por la excelente tarde
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Date of stay: October 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Adrian Popruzuk, Director General at Arapey Thermal Resort & Spa
Responded Oct 23, 2021
Gracias rasielaponcio!!! Por enviarnos su comentario... que lindo es leer que disfrutaron de la experiencia de nuestra Cocina Prehispánica, una de las tantas que ofrecemos en nuestro Resort Arapey Thermal.... Nos encanta saber que disfrutaron la tarde en nuestro Parque Aventura y de su estadía llevándose fabulosos recuerdos!! Gracias por nombrar a algunos de nuestros compañeros, el reconocer su esfuerzo nos motiva a seguir por este camino, intentando mejorar lo mejorado para seguir ofreciendo estadías memorables! Muchas gracias! Sepa que aquí quedo su casa lejos de su casa y nosotros esperándolos para seguir sorprendiéndolos Muchas gracias y hasta la vuelta! Cordialmente, Adrián Popruzuk Gerente General.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We'd been wanting a family break (kids age 5 and 6), with enough to do but also relax. The Arapey Thermal resort met and surpassed our expectations, with plenty on offer to do in a way that was well organised yet low key - helped by impressively enthusiastic and motivating staff keeping little ones and grown ups fully engaged. The room was consistently kept clean (with thanks to Milagros, Vanessa, Sofia), and the food at the restaurante was a pleasant surprise to find a good range of options including fruit and very good salad options, so able to eat well and at least attempt to be healthy. So highly recommended for anyone wanting to enjoy the warm thermal baths, but have a few other tempting options to engage with as an enjoyable bonus. Unanimous family vote is that the 7 hour drive (from Montevideo) is worth it to definitely be back again.…
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Date of stay: July 2021
Value
Cleanliness
Service
Room Tip: Odd numbered rooms have the somewhat nicer view of the pool, but other side gave lovely sunsets...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Adrian Popruzuk, Director General at Arapey Thermal Resort & Spa
Responded Jul 9, 2021
Gracias alexisfD2354LM por tan lindo comentario y por el tiempo invertido en compartirlo en esta importante plataforma... Para nosotros en Arapey Thermal Resort & Spa es muy importante sus devoluciones..! Como líder de una familia más que de un equipo... es un orgullo saber que haciendo lo que amamos todos los días, pudimos exceder sus expectativas... un verdadero placer haberlos recibido y consentido durante sus días de descanso... Muchas gracias por reconocer el trabajo de muchos integrantes de nuestra familia, sus palabras los motivan y por supuesto que serán reconocidos por haber quedado en su memoria... Somos Arapey Thermal Resort & Spa y aquí, ya estamos pensando nuevas formas de sorprenderlos en su próxima visita... Muchas gracias y hasta la vuelta!!! Cordialmente, Adrian Popruzuk Gerente General.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I went with my wife and kids for a week of holidays. Everything was just perfect. Rooms: We booked two linked rooms ( one for the kids and one for us). Everything was clean and comfortable, beyond my expectations for a holiday room. Swiming Pools: Thermal water makes the perfect temperature for been all day on the water. There are three pools, one of them indoor ( great for the afternoon, for not being below the sun. Animation: REALLY FUNNY for us and the kids. Animators were awesome! Restaurant: Starting with the attention from Belén welcoming you at the lobby of the restaurant, everything was great on every meal. Food was great ( Any kind of BBQ, salads, two hot dishes to choose served by a chef, a lot of food from the buffet), and desserts were great too. My personal preference was Flan With Chantilly and Dulce de leche. Facilities in general: A Very big place were you can stay 2 meters away from other people with no problem at all. We did have a very good time and rest. COVID-19 measures: Face masks inside the hotel. If you don't use it, the hotel staff will ask you to use it. It's not just a protocolo to "check" recommendations. We will return, that's for sure!…
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Date of stay: December 2020
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Adrian Popruzuk, Director General at Arapey Thermal Resort & Spa
Responded Jan 3, 2021
Gracias Gerardo... Que lindo comentario, y gran valoración, más aún, tomarse el tiempo de compartir su reciente experiencia en esta importante comunidad viajera... Muchas gracias... COmo líder de un gran equipo/familia.... me encanta recibir este tipo de comentarios, donde destacan la amabilidad y el servicio que ofrecemos, además de la calidad de alimentos e instalaciones que de por si, el hotel brinda a cada visitante... Sus palabras motivan a todo el personal a seguir haciendo lo que amamos, para seguir generando memorias agradables como las que describe vivió en los días que estuvo en nuestra casa... Además destacar su visión del cumplimiento de los protocolos sanitarios, punto sumamente importante para nosotros en esta "nueva realidad" en la que lo más importante es que cada uno sea consciente que cuidarse uno es cuidar al otro... por suerte hemos tenido muy buena respuesta de nuestros huéspedes! Mas no puedo decir que gracias por describir su experiencia y valorarnos tan bien... aunque el mejor reconocimiento para nosotros, es verlo de regreso! aquí estaremos esperándolos!! Hasta pronto! Cordialmente, Adrian Popruzuk Gerente General.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$161 - $360 (Based on Average Rates for a Standard Room)
LOCATION
UruguaySalto DepartmentTermas del Arapey
NUMBER OF ROOMS
202
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Frequently Asked Questions about Arapey Thermal Resort & Spa
What are some of the property amenities at Arapey Thermal Resort & Spa?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and free wifi.
Which room amenities are available at Arapey Thermal Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Arapey Thermal Resort & Spa?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Arapey Thermal Resort & Spa?
Yes, free parking and secured parking are available to guests.
Are there opportunities to exercise at Arapey Thermal Resort & Spa?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is Arapey Thermal Resort & Spa located near the city center?
Yes, it is 0.6 miles away from the center of Termas del Arapey.
Are any cleaning services offered at Arapey Thermal Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Arapey Thermal Resort & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Arapey Thermal Resort & Spa?
The staff speaks multiple languages, including English, Spanish, and Portuguese.
Does Arapey Thermal Resort & Spa have any great views?
Yes, guests often enjoy the park view available here.
Is Arapey Thermal Resort & Spa accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.