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Grand Excelsior Sharjah

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Grand Excelsior Sharjah
Grand Excelsior Sharjah
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325 Reviews from our TripAdvisor Community

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Showing 244: English reviews
Level Contributor
21 reviews
3 hotel reviews
2 of 5 stars Reviewed 5 days ago NEW

It is sad to rate this place so low. The name of this hotel and with the group it is affiliated promise more than what they actually are doing. I stayed in one of the bigger rooms graciously allotted to me and it went all well until one night I encountered the cockroaches while sleeping. They were all over me... More 

Helpful?
Thank Muhammad Fawad S
Tarek S, Manager at Grand Excelsior Sharjah, responded to this review

Dear Muhammad Fawad S, We greatly appreciate you taking the time to bring your concerns to our attention during your stay and apologize for the inconvenience you have experienced. It is our goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us... More 

Cardiff, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Lovely stay at this hotel. They didnt have the double room that was booked online, so I was very kindly upgraded to a suite by Ruwinda the receptionist, for the whole duration of my stay. The suite was beautiful and very comfortable. Ruwinda was extremely kind and very helpful and courteous. The hotel was in a good location in a... More 

Helpful?
1 Thank cwluet
Tarek S, Manager at Grand Excelsior Sharjah, responded to this review

Dear cwluet, Thank you for taking the time to post your feedback in Trip Advisor. We are happy to know that our Reception staff was very helpful throughout your stay, upgrading your room to one bedroom suite. We look forwarding hosting you again in the near future. Please recommend Grand Excelsior Hotel Sharjah to your family and friends to experience... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

Without doubt one of the favorite hotels I stayed among in UAE .The staff was extremely friendly, the restaurant is very flexible (appreciate this!) and the front office supervisor( Mr. shijith) deserves a special thanks. We had a great time here, which obviously added one of the sweet moments with our friends. without his accompany we wouldn't have enjoyed that... More 

Helpful?
Thank shiva s
Tarek S, Manager at Grand Excelsior Sharjah, responded to this review

Dear shiva s, Thank you for choosing Grand Excelsior Hotel Sharjah during your recent stay in UAE. We are delighted by your comments about the excellent and friendly services offered to your by our staff. Consider Grand Excelsior Hotel Sharjah as your home away from home. As we continue to receive positive comments from valued guest like you, we can... More 

Cardiff, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very good experience.. Good rooms, decent views, helpful staff and managment. Had breakfast as part of my package and good food was served. Overall a positive experience. 100% recommend to anyone in the area.

Helpful?
Thank m0hammed92
Tarek S, Manager at Grand Excelsior Sharjah, responded to this review

Dear mohammed92, We sincerely appreciate the time you took to post your feedback during your recent stay at Grand Excelsior Hotel Sharjah. It was certainly a pleasant to have you as our valuable guest. Thank you for sharing your nice comments about the quality of service and food quality. By sharing your feedback to us, we will better improve the... More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I have been staying in hotels in the UAE for over 10 years now, and I have to say that a few of the staff have a level of service that is unparalleled in hospitality. The only reason for this was Mr Ruwinda at the reception who is a true asset for the hotel. We had a horrible check-in, where... More 

Helpful?
1 Thank Rizvi57
Tarek S, Manager at Grand Excelsior Sharjah, responded to this review

Dear Rizvi57, Thank your for choosing Grand Excelsior Hotel Sharjah for your recent stay in UAE. We really appreciate that you took the time to post your feedback and were delighted to hear that you loved your stay in our hotel and really appreciated the services proposed by our staff. It is always a pleasure for us to get nice... More 

1 review
4 of 5 stars Reviewed 3 weeks ago

it was a great experience checking in at this hotel..the female receptionist named lhiane that accompany us that night was very accommodating and cheerful. it was also a great experience at the morning buffet because most staff are very attentive specially bertha and Edward.and upon check out another good staff who is Catherine is the one who make things much... More 

Helpful?
Thank luisito y
Tarek S, Manager at Grand Excelsior Sharjah, responded to this review

Dear dhada y, Thank you for taking the time to communicate your feedback regarding your recent stay with us at our Grand Excelsior Hotel Sharjah. We are delighted to see your comments about our good amenities, our perfect location and we are extremely thankful to read that our team was professional and amiable. Thank you again for posting your review!... More 

Emirate of Sharjah, United Arab Emirates
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

The best hotel i've visited so far, the rate is good. And the staff were so accomodating, special mention to Ms. Lhianne. Thank you for the quality service. I had a great stay in this hotel. 😉 will surely comeback.

Helpful?
Thank Lorin S
Tarek S, Manager at Grand Excelsior Sharjah, responded to this review

Dear Lorin S, Thank you for taking the time to post your review on Trip Advisor. We are glad to know that you enjoyed your stay with us and the quality of service provided to you. Once again, thank you. We hope you will continue to choose Grand Excelsior Hotel on you next visit in Sharjah. Best regards, Tarek Salah... More 

Egypt
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

The best Hotel you can stay in all over Sharjah and even Dubai, cause with this rate you won't find better in a 5 star Hotel got the real concept of making guests comfort and Happy  But what you will really made your convenience is the real spirit of the Grand Exc. Who is " Rwuinda " the best Unforgettable... More 

Helpful?
1 Thank MustafaMuhsin
Tarek S, Manager at Grand Excelsior Sharjah, responded to this review

Dear MustafaMushin, Thank you for choosing Grand Excelsior Hotel Sharjah for your recent stay. Moreover, we would like to thank you for considering our hotel as the best hotel in the entire Sharjah and Dubai. Making guest stay as comfortable and enjoyable is our goal as a team. Our Reception staff are genuinely friendly ensuring guest expectations are met. Thank... More 

Bonn, Germany
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Me and my familiy liked the hotel specially the suites.The service was very kind and nice specially Mr.ruwinda at the reception We would advice you to visit grand excelsior Sharjah if you want a very good vacation with your family its also a 5 star hotel :)

Helpful?
Thank jk654321
Tarek S, Manager at Grand Excelsior Sharjah, responded to this review

Dear jk654321, Thank you for taking time to share your comments with us on Trip Advisor. We are happy to know that you and your family had a great time during your stay at Grand Excelsior Hotel Sharjah with the suite that was given to you and service provided by our Reception staff. By sharing your feedback, it motivates us... More 

Ras Al Khaimah, United Arab Emirates
1 review
1 of 5 stars Reviewed 4 weeks ago

Upon check in we waited for the room for 5 hours as they said that room is not ready. We have a baby and we need the room as soon as possible but they did not provide. AC in the room is noise and they need to fix it even we are in the room with our baby.They dont even... More 

Helpful?
Thank zainm64
Tarek S, Manager at Grand Excelsior Sharjah, responded to this review

Dear zainm64, Thank you for taking the time to express your thoughts and concerns. Please accept our sincerest apology for the experience you had due to the delay in check-in and AC problem. We are hospitality professionals who pride ourselves on delivering world class excellence. We take our guest comments very seriously and always strive to provide comfortable and friendly... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Grand Excelsior Sharjah enjoys one of the most central locations in Sharjah, ideally located just 10 minutes from Sharjah International Airport, 15 minutes from Dubai International Airport and 25 minutes from Dubai International Convention / Exhibition Centre on Sheikh Zayed Road , subject to traffic. The Five star hotel is ideal for both business and leisure guests featuring 180 spacious rooms including one and two bedroom suites, all rooms are equipped with high-speed internet access and living area. Other facilities include an outdoor rooftop swimming pool, gym, sauna and steam room. A complimentary shuttle bus is available on a daily basis to the beach. Our all day dining restaurant Al Dana is open daily for breakfast, lunch and dinner. WIFI is available in the lobby lounge which is open round the clock for meals and refreshments. 24 hour room service is also available. For business meetings, the hotel has two meeting rooms with natural daylight that can accommodate up to 220 people. Executive and suite room rates include complimentary high-speed internet access in the rooms, and breakfast. Other famous attractions in Sharjah include the Blue Souq, City centre Mall, Sharjah Business District and The American University of Sharjah. ... more   less 

Additional Information about Grand Excelsior Sharjah

Address: King Faisal St, Sharjah 61191, United Arab Emirates
Location: United Arab Emirates > Emirate of Sharjah > Sharjah
Price Range: $43 - $124 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Excelsior Sharjah 5*
Number of rooms: 180
Reservation Options:
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Also Known As:
Holiday Inn Sharjah Hotel Sharjah
Sharjah Holiday Inn
Hotel Style:
#4 Business Hotel in Sharjah
#5 Luxury Hotel in Sharjah
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