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Grand Excelsior Sharjah

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Grand Excelsior Sharjah
Grand Excelsior Sharjah
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336 Reviews from our TripAdvisor Community

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Showing 252: English reviews
Abu Dhabi, United Arab Emirates
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

This Grand Excelsior Sharjah is ideally located in the food paradise of the Sharjah. Over all hotel is good but definitely not 5/4 star. It deserve a 3-3.5 start rating. Hotel staff is very friendly and courteous. Mr. Adeel (deputy manager) was a good help. Hotel lobby is located at the 3rd floor of the building and hotel lift is... More 

Helpful?
Thank Seefan007
Tarek S, Hotel Operations Manger at Grand Excelsior Sharjah, responded to this review

Dear Seefan007, As a valued customer, what you think is important to us. By giving us your feedback, you are helping us to understand what we do well, and what we need to focus on improving. We hope you continue to choose Grand Excelsior Hotel Sharjah in your future stay. Sincerely, Tarek Salah Hotel Operations Manager More 

Mumbai (Bombay), India
1 review
5 of 5 stars Reviewed 1 week ago

One of the best hotel to stay in Sharjah. Convenient location and everything is available around the hotel. The staff are friendly and co-operative. The room was very clean and we saw house keeping staff in the floor with a laugh. Enjoyed the stay.

Helpful?
Thank UAEVisitor2016
Tarek S, Hotel Operations Manager at Grand Excelsior Sharjah, responded to this review

Dear UAEVisitor2016, We sincerely appreciate the time you took to post your feedback during your recent stay at Grand Excelsior Hotel Sharjah. It was certainly a pleasant to have you as our valuable guest. Thank you for sharing your comments. By sharing your feedback to us, we will better improve the service of the hotel. We know you have many... More 

1 review
4 of 5 stars Reviewed 1 week ago

hotel had a fast WiFi,free valet parking, comfortable and very big room, with very good and cooperative staff , i had a problem in my reservation but MR. Ruwinda and also MR. Abdullatif at reception in check in gave me a good solution to stay . thanks

Helpful?
Thank Mahindokht R
Tarek S, Hotel Operations Manager at Grand Excelsior Sharjah, responded to this review

Dear Mahindokht R, Thank you sharing with us your nice experience during your recent stay at Grand Excelsior Hotel Sharjah. We are delighted to read your positive comments about the internet, valet parking and services provided our colleagues in the Reception. Please let us know your concerns regarding your reservation in order to rectify the issue and avoid recurring in... More 

2 reviews
1 of 5 stars Reviewed 1 week ago

bad odor inside and outside the rooms, the service is very bad, I asked for tissue daily and nothing was given until I saw myself the cleaners and I took tissue myself, one of our rooms you can't take a shower because the water is not drained from the bath which lead to escape of water to the room. I... More 

Helpful?
Thank Hussain A
London, United Kingdom
Level Contributor
7 reviews
2 of 5 stars Reviewed 1 week ago via mobile

Stayed there between 24 aug-1 sept, when given our room it stunk of wee, very dirty. Then 2nd room given and bathroom flooded, the kettle was dirty with open tea bags in it, again room dirty, bed very hard with spring out with bulge bed, as for night they couldn't move us so next day 3rd room again dirty not... More 

Helpful?
Thank Sadrul K
Tarek S, Hotel Operations Manager at Grand Excelsior Sharjah, responded to this review

Dear Sadrul K, Thank you for taking the time to express your thoughts and concerns. Please accept our sincerest apology for the experience you had during your stay. In order to investigate on this issue further, please provide us with details of your stay (ie. date of arrival, departure and room number) to rectify it immediately. We are hospitality professionals... More 

Pakistan
Level Contributor
82 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

One of the best hotel to stay in Sharjah; the hotel offers Free valet parking and WiFi. The staff is very cooperative and friendly. Food at the restaurants are very economical. Reception is on the third floor; Ground floor only used for valet parking and for bell boy services. The hotel is located in the center of everything, close to... More 

Helpful?
1 Thank Jawad_Ali
Tarek S, Hotel Operations Manager at Grand Excelsior Sharjah, responded to this review

Dear Jawa_Ali, It was certainly a pleasant to have you as our valuable guest. Thank you for sharing your comments about Grand Excelsior Hotel Sharjah offering free valet parking, wifi, hotel vicinity and reasonable food prices. By sharing your feedback to us, we will better improve the service of the hotel. We are proud to welcome satisfied clientele and look... More 

Toronto, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

room was very clean and spacious, reception team was very helpful and professional, Mr. Ruwinda was very professional and wonderfully person, he was always available to help because of him I stayed in this hotel more than I planned

Helpful?
Thank _abshiraa
Tarek S, Hotel Operations Manager at Grand Excelsior Sharjah, responded to this review

Dear _abshiraa, Thank your for choosing our Grand Excelsior Hotel Sharjah for your recent stay in UAE. We really appreciate that you took the time to post your feedback and were delighted to hear that you loved your stay in our hotel and really appreciated the services proposed by our staff. Thank you again! We look forward to welcoming you... More 

Khartoum, Sudan
1 review
5 of 5 stars Reviewed 3 weeks ago

As we are a regular customer, DPIC Group believe that Grand Excelsior is a Great hotel in the heart of the city, Easy to find, quiet even though it is situated close to the road, and a welcoming smile is a positive Mark for all staff. Our group always staying 8 days minimum usually per month; we don’t receive any... More 

Helpful?
Thank DPICGroup
Tarek S, Hotel Operations Manager at Grand Excelsior Sharjah, responded to this review

Dear Mr. Haytham, Thank you for taking the time to communicate your feedback regarding your recent stay and function of DPIC at the Grand Excelsior Hotel Sharjah. We are delighted to see your comments about our good amenities, food quality and we are extremely thankful to read your nice comments about our team. Thank you for continuous support to Grand... More 

Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed August 22, 2016

It is sad to rate this place so low. The name of this hotel and with the group it is affiliated promise more than what they actually are doing. I stayed in one of the bigger rooms graciously allotted to me and it went all well until one night I encountered the cockroaches while sleeping. They were all over me... More 

Helpful?
2 Thank Muhammad Fawad S
Tarek S, Manager at Grand Excelsior Sharjah, responded to this review

Dear Muhammad Fawad S, We greatly appreciate you taking the time to bring your concerns to our attention during your stay and apologize for the inconvenience you have experienced. It is our goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us... More 

Cardiff, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 16, 2016 via mobile

Lovely stay at this hotel. They didnt have the double room that was booked online, so I was very kindly upgraded to a suite by Ruwinda the receptionist, for the whole duration of my stay. The suite was beautiful and very comfortable. Ruwinda was extremely kind and very helpful and courteous. The hotel was in a good location in a... More 

Helpful?
1 Thank cwluet
Tarek S, Manager at Grand Excelsior Sharjah, responded to this review

Dear cwluet, Thank you for taking the time to post your feedback in Trip Advisor. We are happy to know that our Reception staff was very helpful throughout your stay, upgrading your room to one bedroom suite. We look forwarding hosting you again in the near future. Please recommend Grand Excelsior Hotel Sharjah to your family and friends to experience... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Grand Excelsior Sharjah enjoys one of the most central locations in Sharjah, ideally located just 10 minutes from Sharjah International Airport, 15 minutes from Dubai International Airport and 25 minutes from Dubai International Convention / Exhibition Centre on Sheikh Zayed Road , subject to traffic. The Five star hotel is ideal for both business and leisure guests featuring 180 spacious rooms including one and two bedroom suites, all rooms are equipped with high-speed internet access and living area. Other facilities include an outdoor rooftop swimming pool, gym, sauna and steam room. A complimentary shuttle bus is available on a daily basis to the beach. Our all day dining restaurant Al Dana is open daily for breakfast, lunch and dinner. WIFI is available in the lobby lounge which is open round the clock for meals and refreshments. 24 hour room service is also available. For business meetings, the hotel has two meeting rooms with natural daylight that can accommodate up to 220 people. Executive and suite room rates include complimentary high-speed internet access in the rooms, and breakfast. Other famous attractions in Sharjah include the Blue Souq, City centre Mall, Sharjah Business District and The American University of Sharjah. ... more   less 

Additional Information about Grand Excelsior Sharjah

Address: King Faisal St, Sharjah 61191, United Arab Emirates
Location: United Arab Emirates > Emirate of Sharjah > Sharjah
Price Range: $46 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Excelsior Sharjah 5*
Number of rooms: 180
Reservation Options:
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Also Known As:
Holiday Inn Sharjah Hotel Sharjah
Sharjah Holiday Inn
Hotel Style:
#4 Business Hotel in Sharjah
#5 Luxury Hotel in Sharjah
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