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Hilton Ras Al Khaimah Resort & Spa

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Hilton Ras Al Khaimah Resort & Spa
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5,096 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Ras Al Khaimah Resort & Spa
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Showing 3,751: English reviews
Dallas, United States
Reviewed February 26, 2014

Assistant Manager was Extremely Arrogant and kind of rude. It took more than 3:00 hours after 3:00 PM for the room to be cleaned and available. The Assistant Manger treated us as she was too good to talk with us.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Prof A
Raoufbc, Resort Manager at Hilton Ras Al Khaimah Resort & Spa, responded to this review

Dear Prof A., Thank you for your comments and for sharing with us. Please accept my apology for not replying sooner. I am sad to know that you experienced the unpleasant occurrence with one of our staff during your stay. Rest assured that your concerns are treated with importance for further improvement and re-training. I hope this experience will not...

Ludwigsburg, Germany
Reviewed February 25, 2014 via mobile

It is definitely not a 5 star resort, where the bathrooms look like this and the management has no need to answer my letter for 5 days now. This is just unprofessional. This was the first and the last time here.

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2Thank AxelH
Raoufbc, Resort Manager at Hilton Ras Al Khaimah Resort & Spa, responded to this review

Dear AxelH, Thank you very much for your effort in sharing your comments with us and once again I do sincerely apologise for the late reply from our side. I am glad we had the opportunity to meet before your departure and I truly hope you will provide us with another chance to regain your confidence in our facilities and...

London, United Kingdom
Reviewed February 25, 2014

We loved the hotel - the room was spacious and comfortable and the pools and beach excellent. My main criticism was that I thought food and drinks were excessively priced - possibly because the emphasis seems to be on catering for all inclusive, whilst we were 'room only'. It was also slightly annoying that, despite an advertised policy that sun...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank JohnnyD2424
Raoufbc, Resort Manager at Hilton Ras Al Khaimah Resort & Spa, responded to this review

Dear JohnnyD2424, Thank you for rating us "excellent" and I am happy to see that you enjoyed your time with us. I truly hope to welcome you and your partner once again back for another relaxing time at the beautiful beach. Best regards Raouf Benchedli

Abu Dhabi
Reviewed February 24, 2014

We returned after a year, on the way to visit Oman with holidaying in-laws, and were delighted to experience the same hospitality as before. All the staff are friendly and helpful, although they did seem at times to be rather stretched, particularly in the Lobby Bar. Our room was spacious & clean and like another recent poster, the Chateaubriand in...

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Helpful?
Thank DunroaminAbuDhabi
Ramy L, Director of Operation at Hilton Ras Al Khaimah Resort & Spa, responded to this review

Dear DunroaminAbuDhabi , Thank you for your kind comments on TripAdvisor with regards to your recent stay. I have already conveyed your feedback to the team who will be glad to know that his efforts contributed to your enjoyable stay. Your comment on the tea and coffee service has been communicated to the Restaurant Manager for a corrective action. We...

Abu Dhabi, United Arab Emirates
Reviewed February 24, 2014

We drove from Abu Dhabi to spend 4 days here to join my brother and his family who were holidaying for 10 days. This was their second visit and I can see why. Over all this place is impressive with its size, service and cleanliness. Nothing was too much for anyone. All inclusive is definitely the way to go if...

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Helpful?
2Thank Amy B
Raoufbc, Resort Manager at Hilton Ras Al Khaimah Resort & Spa, responded to this review

Dear Ami B., Thank you so much for all overall positive feedback about your stay in our Resort. I am happy to know that our services and facilities fully met your expectations and that you had an amazing holiday. We are looking forward to provide you with another get-away for you and your friends. Kind Regards, Raouf Benchedli 

Lincoln, United Kingdom
Reviewed February 24, 2014

4 Night stay in Feb 2014 with my daughter for her 18th. Hotel Resort was beautiful, clean, relaxing with plenty to do. It is a fair way from the City of Dubai but we used Alpha Tours on various occasions to visit different places. We stayed on a breakfast only option and this was just fantastic, something for everyone. The...

Review collected in partnership with Virgin Holidays
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Helpful?
Thank Jenny M
Raoufbc, Resort Manager at Hilton Ras Al Khaimah Resort & Spa, responded to this review

Dear A TripAdvisor Member, Thank you for the time in writing your comments about your stay in our Resort. I apologize for the late response from our side. I am delighted that our services fully met your expectations and you were impressed with our facilities. We will certainly be more than happy to welcome you back in our Resort in...

Liverpool, United Kingdom
Reviewed February 23, 2014

Fantastic holiday, what an amazing resort. The hotel is situated on its own private beach with lots of beach bars to chose from. A very safe resort for children. Staff are always friendly and can'ty do enough to make your stay a memorable one. Kind, caring and friendly staff. Rooms are spacious and clean. Ideal for a romantic short stay...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Kevin B
Raoufbc, Resort Manager at Hilton Ras Al Khaimah Resort & Spa, responded to this review

Dear Kevin B, These are such warm words describing our lovely Resort and I am delighted to note that our staff was able to provide you a memorable experience. Please rest assured that I will convey your comments to everyone and I am hoping for even more of these in the future. Thank you very much for sharing them on...

Abu Dhabi, United Arab Emirates
Reviewed February 23, 2014

This was our 4th stay at this hotel and it was disappointing to see that the quality of the customer service is going down hill. Firstly, they tried to change the type of room we had booked and it took a bit of complaining to actually get the room we had paid for (staff were very rude when we had...

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Helpful?
Thank AMuego
Raoufbc, Resort Manager at Hilton Ras Al Khaimah Resort & Spa, responded to this review

Dear AMuego, I appreciate the time and effort you spent in writing feedback about your stay in our Resort. I feel sad that you experienced dissatisfaction of our services which I personally did not expect. I am very disappointed to note of your dissatisfaction during your stay and that you encountered so many problems. On behalf of the managements and...

Dubai, United Arab Emirates
Reviewed February 22, 2014

We stayed at the Hilton in Feb 2014 first as a part of a corporate event and then extended one more day; as the event ate into our weekend. Definitely no issues with the cleanliness and housekeeping. But we were there with our child on the last 2 days and out in the villa - where the key cards kept...

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Helpful?
3Thank MJDubai2014
Raoufbc, Resort Manager at Hilton Ras Al Khaimah Resort & Spa, responded to this review

Dear MJDubai2014, Thank you for taking the time and effort providing your feedback on TripAdvisor and sharing your experience with us. I regret to hear that you were facing issues with your keys and that you were disappointed about the tray charge for delivery to your villa. We consistently strive to achieve high standards of service and regret we failed...

Walton-On-Thames, United Kingdom
Reviewed February 21, 2014

To anyone thinking of visiting Dubai - This Hotel was simply amazing and World Class. Although 50-90 mins away from the Buzz if the main City (pending whether car or coach) - it was one of the most relaxing locations we have ever stayed in. Close enough also if you wanted a Shopping Excursion or Site Seeing to the City....

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Helpful?
Thank James R
Raoufbc, Resort Manager at Hilton Ras Al Khaimah Resort & Spa, responded to this review

Dear James R, It is such a pleasure reading your review about your recent stay with us and that we were able to make your stay "simply amazing and world class"! Thank you very much for sharing your experience on TripAdvisor and I will definitely conveyed your comments to everyone, particularly to Ajeer and Hassan. The entire team is happy...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Spa
  • Free Internet
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Tennis Court
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Banquet Room
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Location: Hilton Ras Al Khaimah Resort & Spa is nestled in a spectacular private bay at the northern tip of the Arabian Peninsula, overlooking the shimmering waters of the Arabian Gulf. Only a 50 minute drive to Dubai International Airport and two hours from Abu Dhabi International Airport. Guestrooms: The Resort consists of 151 Guestrooms in Villas and 324 Guestrooms in the hotel, each with a private balcony and exclusive access to the beautiful 1.5 km sandy beach. All guestrooms are fully equipped with a Plasma TV, minibar, alarm clock, coffee facilities, safe box, iron with board, hair dryer and wired internet (fee). Dining: With 13 restaurants and bars to choose from, guests will be spoilt from choice. Start the day with Hilton Breakfast in the bright and spacious Maarid, then stop by BN Cafe for a Starbucks coffee, or swim up to the pool bar Sunset Bar before grabbing a bbq lunch at Al Bahar with an underwater view. Begin your evening with a traditional Middle Eastern shisha in 6 Degrees bar, before contemplating whether to try South American cuisine in Pura Vida, Sushi in Passage to Asia or classic Italian fine dining at Piaceri da Gustare. At night, bar hop your way around the resort, from the classic X.O bar serving cognac and vintage ports to Espirit for trendy cocktails and a live DJ. Leisure: The Spa features hamams, jacuzzis, saunas, and treatment tents on the beach. For the gym enthusiasts, there is a Hilton fitness by Precor center with aerobics rooms. Or take part in water sports with our on-site diving center offering snorkeling, water skiing and sailing and jet skiing. The perfect end to a day is a swim in one of our six swimming pools; including a salt water pool and 2 shaded pools for children. An onsite Kid's Club with indoor and outdoor playrooms will keep the children busy whilst you relax in the best resort in Ras Al Khaimah. ... more   less 

Additional Information about Hilton Ras Al Khaimah Resort & Spa

Address: Al Mareed Street, Ras Al Khaimah 122998, United Arab Emirates
Location: United Arab Emirates > Emirate of Ras Al Khaimah > Ras Al Khaimah
Price Range: $140 - $415 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Ras Al Khaimah Resort & Spa 5*
Number of rooms: 475
Reservation Options:
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Also Known As:
Hilton Ras Al Khaimah Hotel Ras Al Khaimah
Hilton Ras Al Khaimah Resort And Spa
Ras Al Khaimah Hilton
Hotel Style:
#1 Top resorts Hotel in Ras Al Khaimah
#1 Romantic Hotel in Ras Al Khaimah
#2 Spa Hotel in Ras Al Khaimah
#3 On the Beach Hotel in Ras Al Khaimah
#3 Luxury Hotel in Ras Al Khaimah
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Ras Al Khaimah Resort & Spa staff and other travelers.
243 questions
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Questions? Get answers from Hilton Ras Al Khaimah Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The villa end of the hotel seemed much quieter with two nice pools.”
 of 5 bubbles KateS330, yesterday | Read review
“Room 3535 suite, with large balcony with recliners and sun, sea and city views.”
 of 5 bubbles Cs301dm, 6 days ago | Read review
“Go high - if you have a ground floor room there can be a lot of noise from outside.”
 of 5 bubbles JohnH0406, 1 week ago | Read review
“A room with garden Access. Perfect!”
 of 5 bubbles LittleMissDixon, 2 weeks ago | Read review
“Not all hotels have already gone under renovation; we had a room in a beachfront villa and it was not a little tired.”
 of 5 bubbles katec79, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question