First of all we were worried about some of the bad reviews before we went and hoped they were wrong. They were thankfully, the hotel is stunning. It covers a huge area on the island with just about everything you could wish for. There were 7 of staying in 3 rooms with ages ranging from 9 to 56, so I can pretty speak for most visitors If you’ve booked already you are going to have a wonderful time EXCEPT if you need west end shows every night as there aren’t any. There is entertainment though a very professional pianist plays old and new songs in the main lobby bar area. There isn’t an entertainment team doing shows every night. Now that’s the only downside over with , if you can live with own company in the evenings it’s not an issue, we played cards and chatted. Moving on If you’ve read some bad reviews let’s correct some and let’s include some handy information for you. Firstly , it’s a 5* hotel, the tourist board says so after reviewing its facilities, saying it’s a 4 or 3 is pretty irrelevant and frankly silly. It’s probably the best hotel we’ve ever stayed in. Remember it’s a Hilton and not just a Hilton it’s a DoubleTree Hilton. So let’s walk through the stay and facilities The hotel is located 50 odd miles from the airport so an hour odd ride to the hotel along mostly duel carriageway. Check-in was smooth, but there is a government tax of 20 dirham (d) per room per night. It will be charged above your holiday costs at check in Your bags will be collected and delivered to your room from the taxi outside. THE ROOMS Our room was on the 3rd floor and was large with a corridor with the en-suite carrying on into the main room. There is a king size bed and it fits easily into the room with enough space for another single easily. The patio doors leading to a balcony with the best views of the sea and pools. There is 2 chairs and a table on the balcony too. The bed is firm and the pillows very soft. We arrived very late so bed straight after a quick drink at the bar THE BARS ALL BARS are all inclusive from 10am until midnight , between 10am and 12pm only fresh juices and bottled water is available NO alcohol. Then from 12pm to midnight alcohol is available on all inclusive. Stay all inclusive! Not half board unless you don’t drink alcohol! A bottle of Prosecco is 300d , we asked ! The beer is Amstel lager and provided in pint cans, plastic glasses are given for outside drinking and pint glasses (glass) indoors There’s local spirits which is NOT watered down and white, red and rose wine , all of which were tasty, not sharp THE FOOD All inclusive guests can eat in 2 restaurants free, that’s the main buffet restaurant or the brassiere (at lunch only) You can visit any other of the on-site restaurants for a charge but each person will get a 60d discount (kids 30d) off the bill. Drinks are all inclusive in every restaurant. We didn’t visit any of them as the main buffet was excellent quality providing a good array of food and vegetarian options too. If you’ve been all inclusive before you’ll know what to expect. I did consider this hotels food better tasting than others I’ve been to and hummus and the berry sauce exceptional. The breads are gorgeous too. Don’t expect pork sausages or bacon in a Muslim country - it’s there but made of chicken or turkey and we loved the change. There is no snack bar as such, but you can order snacks from a menu from the pool bars and it’s brought out to you in takeaway boxes, this is chargeable BUT if you are all inclusive the 60d per person discount applies , since most food is under 60d , it’s FREE THE POOLS AND SEA there are 7 swimming pools , adults only(enforced), family, child’s, floating sea pool, chalet pool, infinity pool and indoor pool, all of which are huge and if that’s not enough there’s a massive sea to go into, in august it was hot tub hot ! All pools have lifeguards that take it seriously, do something stupid or against the rules you WILL be told off via whistle - no bombing, diving, climbing on bridges, squirting people you don’t know, drinking in the pool, - heaven ! Just left alone to play nicely with your family. The indoor pool wasn’t to our taste and we left within minutes, it’s air con , not nice when soaking wet IMO Big brown towels are provided via a plastic card swap system GENERAL The staff are brilliant, very friendly and efficient, restaurant staff are attentive without being overbearing, house keepers are brilliant and clean the rooms every day without fail. If your room isn’t cleaned for whatever reason dial 0 on the room phone and ask for it to be. I’ve tried to be as useful as possible with this review, happy to answer anything you want in the future. If you’ve found it useful give me a useful vote …
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