I've arrived on 6th of September with my family and I will take you through my entire journey to have a better understanding. Reservation system is quite efficient and you will have some benefits if you book directly as a member (my case was an offer of 50% off from the rate which was awesome). Reaching here is not difficult at all and the area itself it's wonderful. Check in did not take long however there was no emotion or engagement from the agent side. She was more into the technical part rather than offering information or at least a smile (assuming she is new, it's understandable). Moving forward to the room, the furniture is old, however we have enjoyed the arabic style and even the colors are dark, is still giving you a warmth welcoming vibe. The cleanness could be improved , where you can find visibly dust and mold (traveling with a toddler it is an inconvenient thinking at the child's health). Another area of improvement would be the staff - apart housekeeping (which are humble, polite and respectful) and the pool employees, no one would greet you unless you will do it first. The beach is 15 minutes walking (if you are with a child) but the concierge were nice to offer a buggy to drop and pick up us fron there. The reason I'm giving 5 stars even with the shortfalls which can be fixed, is the safety and the way they have adopted all the regulations from the government. It is a very difficult period for all of us and nost of us are avoiding traveling because of it, but here I felt safe where the guidelines were introduced properly. Well done!

We really enjoyed our stay in Marjan Island Resort & Spa on 14th March till 15th March 2021. The location is hidden paradise of Ras Al Khaimah. Serene and beautiful location. Generous staff that gave us room upgrade, spacious, clean, comfortable bed, amazing view from our balcony, room amenities are on top notch. As soon as we arrived at the hotel lobby Alaa warmly greeted us, she is gracious host! She gave us brief introduction about the hotel facilities, the restaurants and of course the Turtle Beach. We headed to the dinner at Al Diwan, Rommnick and Chef Hamza are helpful to guide us through the buffet and make some recommendations, great pasta superb service, and we appreciate that the hotel particularly the restaurant follow social distancing protocol, the chefs around the buffet counter are helpful and patiently giving us what food we wanted, the staff observe proper hygiene so we were at ease that we are safe and sound. !It was my fiancee birthday on 15th March and Alaa helped me to make it special for her. We got the cake at midnight right one minute before her Birthday. Special huge thanks to Alaa for making our day precious and memorable. We visited as well the Shisha lounge where we met the friendly Anwar and Osama, since we didn't know what flavor of Shisha to have, Osama gave his own recommendations and absolutely the "Cocktail Shisha" he made is the best Shisha I ever had. definitely will visit again this week to have his shisha😊 Anwar made sure that we are well accomodated. Next day, breakfast packed with families however Tharuska (not sure with her name Sri Lankan lady, friendly and warm accommodate us. We went to the lobby where we met Alaa genuinely asked feedback about our stay and recommended us to enjoy our day at the Turtle beach-is a hidden gem, beautiful beach! clean, turquoisecolor water and serene. We absolutely enjoyed our stay and definitely will be back soon for our honeymoon! Warm, friendly accommodating staff, Alaa made us feel that we are at "home". Thank you so much for your hospitality. And see you soon!

Once the lockdown was lifted we took the opportunity to book again with Marjan Resorts & Spa !! We were just dying t get a break frm the city life & The booking went so well & our best room were given at a very decent price for 3 nights . As always we were delighted t meet Mr.Ossama Al Kenzy the front off manager, who would always welcome all guests with a wonderful smile & a good conversation . We are always enchanted by the service & awesome Hospitality of the hotel restaurant bearers led by Romnick & his amazing team comprising of Joshi, Ismail, Said , Zeeshan & Aida. They invite you with an awesome breakfast Spread raging frm hot beverages, soups ,egg varieties, waffles, bakery, foul, to fresh cold fruit yougurts, ice creams ,fruit juices ,fruits & many more . They are always ready t run errands to please their customers . The hygiene is so well maintained in the restaurant with regular disinfecting after every client .The tables, chairs & cutlery are always crystal clear . The rooms are also so well maintained & housekeeping personnel are just superb with always a smile on their face . The pools , in door pools & beach are One of the best available in UAE 🇦🇪. I thank the organization for this wonderful handpicked hotel staff who work as a team . Thanking you all for making our staycation a real wonderful getaway filled with full fun & relaxation. Waiting to plan my next break in a month at Marjan again . Thanking you Sincerely Dr.Rasool