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Acacia by Bin Majid Hotels & Resort

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Acacia by Bin Majid Hotels & Resort
Acacia by Bin Majid Hotels & Resort
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387 Reviews from our TripAdvisor Community

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Showing 295: English reviews
Texas
Reviewed 1 week ago

To say it was disappointing is an understatement! After paying online through the website, which the fees were included, the front desk went ahead and charged "resort fees" and we argued to take it off, but they would not. Now THAT'S what I call a scam. Then being led to the room on the upper floor, it was smelly, and...

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Helpful?
Thank lamarwan
Reviewed 1 week ago via mobile

Noisy room and very cold even if the Ac off , dirty towels and they don't respond to calls and the internet is not working, old design and furniture , the hotel can be two stars only will never come again

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Helpful?
1Thank Abdulla A
Wael A, Resident Manager at Acacia by Bin Majid Hotels & Resort, responded to this review

Dear Abdulla, Thank you firstly for staying with us, and also for taking the time to share your valued feedback. We do apologize if we have come short of meeting your expectations in the quality of the towels, and I do sincerely regret any inconvenience you may have experienced. Please be informed that it gets cold at night at this...

Dubai, United Arab Emirates
Reviewed 1 week ago

We are regular guests of Acacia hotel and would rate it as strong 4 star hotel. All staff are friendly and very helpfull. Check in is quick, check out is even quicker:) Rooms are spacious enough. In short, hotel is good for rest from megalopolise. No doubt, we will come again.

Review collected in partnership with this hotel
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Helpful?
Thank Yeliz T
Wael A, Resident Manager at Acacia by Bin Majid Hotels & Resort, responded to this review

Dear Yeliz, Thank you firstly for staying with us, and also for taking the time to share your valuable feedback. We are delighted to read that you have enjoyed our rooms, our hotel friendly employees, and the speed and efficient check in and check out procedures. We have shared your comments with our front office dedicated team, and they are...

Melbourne
Reviewed 2 weeks ago via mobile

This hotel is not to the standards it's 'stars' suggest. Foyer stinks of cigarette smoke, staff completely overwhelmed, old and worn furniture in rooms(springs poking through couch cushions) and just generally not well kept. Restaurant served dry, over cooked seafood and had little variety.

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Helpful?
Thank almond6
Wael A, Resident Manager at Acacia by Bin Majid Hotels & Resort, responded to this review

Dear Guest, Thank you firstly for staying with us, and also for taking the time to share your valuable feedback. We do apologize if we have come short of meeting your expectations in the age of our hotel furniture, and I do sincerely regret for any inconvenience you may have experienced. We will consider all of your points for a...

Reviewed 2 weeks ago via mobile

Am in the hotel right now first of all the room is too small and old with very very bad smell second we are freezing as there is no heater in the room, there is also no menu and prayer carpet and space o pray already & pool is very old, Worst Stay ever!!

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Helpful?
Thank Eman M
Wael A, Resident Manager at Acacia by Bin Majid Hotels & Resort, responded to this review

Dear Emran, Thank you for staying with us and for the time you have taken to post your online review. We do apologize if we have come short of meeting some of your expectations, and I do sincerely regret for any inconvenience you may have experienced. Please rest assured that your comments have been reviewed with our management teams who...

Dubai, United Arab Emirates
Reviewed December 3, 2016

We chose Acacia on a busy holiday weekend, when the hotel was fully booked and it seemed as though the staff were ill equipped to handle the rush. I came across several other guests complaining about their experience including a lady who had traveled to the Emirate from Canada. The check in formalities were a breeze and we were upgraded...

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Helpful?
Thank pereiraoliver
Wael A, Resident Manager at Acacia by Bin Majid Hotels & Resort, responded to this review

Dear Pereiraoliver , Thank you for staying with us, and for your time in sharing your valuable online feedback which is giving us the opportunity to make the necessary improvements in our services. Please accept my sincere apologies for this shortfall from our end about not having the enough number of employees onboard to handle the UAE National Day rush, however...

Dubai, United Arab Emirates
Reviewed December 3, 2016

I felt the hotel could do it better. Breakfast was good but the rooms seems to be small. They need to have shuttle service for the Bin Majid beach property. Overall I am happy would recommend to my friends

Review collected in partnership with this hotel
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Helpful?
Thank goshtasbb
Wael A, Resident Manager at Acacia by Bin Majid Hotels & Resort, responded to this review

Dear Goshtasbb, Thank you firstly for staying with us, and also for taking the time to share your valued feedback. Please be informed that our rooms size are in line with all the international 4 star hotels in Ras Al Khaima, and we do provide a complimentary shuttle bus to our sister hotel beach resort. Thank you once again for...

Mangalore, India
Reviewed December 3, 2016

Home away from home.....excellent atmosphere. ..awesome food....very good services..fantastic ambiance. ..nice location. . very helpful staff...overall will always remember this stay for days to come...next visit an obvious Choice. ..Acacia by Bin Majid

Review collected in partnership with this hotel
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Helpful?
Thank rajendra_mallya
Wael A, Resident Manager at Acacia by Bin Majid Hotels & Resort, responded to this review

Dear Rajendra, Thank you firstly for staying with us, and also for taking the time to share your valued feedback. We are overwhelmed to read that you have enjoyed our services which was provided to you by our friendly and helpful employees, we have shared your comments with them and the rest of our teams, and they are all very...

London, United Kingdom
Reviewed December 3, 2016

I was Acacia hotel for a business trip and choose this hotel. I had a fantastic experience. The staff were friendly, helpful and cooperative. The hotel food, gym and pool were impressive with cutting edge impressive quality meeting rooms and fine professionals. I would recommend this hotel to all.

Review collected in partnership with this hotel
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Helpful?
Thank sorayasikander
Wael A, Resident Manager at Acacia by Bin Majid Hotels & Resort, responded to this review

Dear Soraya, Thank you firstly for staying with us, and also for taking the time to share your valuable feedback. We are delighted to read that you have enjoyed our yummy food which we are always proud of and very well known for, our swimming pool, our gym, and our business meeting rooms. I hope you that you had the...

karachi
Reviewed November 25, 2016

We stayed going coming from Turkey loved all facilities massage SUana health club food the manager Mr Wael went out of his way to accommodate us excellent food cleanliness other facilities of housekeeping room service were top of the line

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Thank seemah n
Wael A, Resident Manager at Acacia by Bin Majid Hotels & Resort, responded to this review

Dear Seemah, Thank you firstly for staying with us, and also for taking the time to share your valuable feedback. We are delighted to read that you have enjoyed our special and yummy food that we are always proud of and very well known for, our cleanliness, our health club, and our high quality of cleanliness services provided by our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
Official Description (provided by the hotel)
The Acacia is a chic 4-star hotel adjacent to the Ras Al Khaimah Free Zone. It features access to an outdoor pool and free Wi-Fi in public areas. It also includes access to the O-Zone Spa and the Oxygen Gym. Rooms at the hotel Acacia are well-presented with modern furnishings and some include a spacious sitting area. They all have air conditioning and a work desk. Guests can enjoy the poolside Al Nakhla Restaurant for lunch and dinner. The Flamingo Bar serves spirits and cigars until late in the evenings, and the ground-floor cafe offers premium coffee. The O-Zone Spa offers an array of facial and body treatments, a spa tub and a massage parlor. The Oxygen Gym provides the latest cardio and strength machines. Acacia Hotel is a 40-minute drive from Dubai and a few minutes from the coast. Hiking is available in the nearby Musandam Mountains. All guests are required to provide a valid identification (original Emirates ID for Local & Residence) and original passport for Tourists to complete check-in. ... more   less 

Additional Information about Acacia by Bin Majid Hotels & Resort

Address: Al Jazeera | Al Hamra Free Zone, Ras Al Khaimah 35757, United Arab Emirates
Location: United Arab Emirates > Emirate of Ras Al Khaimah > Ras Al Khaimah
Price Range: $55 - $95 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Acacia by Bin Majid Hotels & Resort 4*
Number of rooms: 373
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Asiatravel.com Holdings, Travelocity and Agoda so you can book your Acacia by Bin Majid Hotels & Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Business Hotel in Ras Al Khaimah
#5 Romantic Hotel in Ras Al Khaimah
#9 Spa Hotel in Ras Al Khaimah
#16 Luxury Hotel in Ras Al Khaimah
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Questions & Answers

Here's what travelers have asked, with answers from Acacia by Bin Majid Hotels & Resort staff and other travelers.
5 questions
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Questions? Get answers from Acacia by Bin Majid Hotels & Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Double room with 1 extra-large double bed”
 of 5 bubbles 518yelizt, 1 week ago | Read review
“Don't opt for the apartment suite and also for rooms overlooking the parking lot/main road as it can get very noisy at night.”
 of 5 bubbles pereiraoliver, Dec 3, 2016 | Read review
“I stayed in one bed was well cleaned all facilities functional v good experience Will go again and would highly recommend to others”
 of 5 bubbles seemahn, Nov 25, 2016 | Read review
“Would recommend junior suites plus, as they are larger and well situated.”
 of 5 bubbles 237barbarab, Nov 9, 2016 | Read review
“choose poolside view otherwise, you will just stare at the parking lot in the morning.”
 of 5 bubbles AmiraSahar09, Oct 4, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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