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Acacia by Bin Majid Hotels & Resort

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Acacia by Bin Majid Hotels & Resort
Acacia by Bin Majid Hotels & Resort
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345 Reviews from our TripAdvisor Community

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Showing 259: English reviews
Level Contributor
6 reviews
5 hotel reviews
3 of 5 stars Reviewed 1 week ago

Ras al Khaimah has been my favourite spot whenever there is special occasion and whenever me and family needs relaxation. I have been to numerous hotels in Ras al Khaimah, hence i know what i am comparing this with. I stayed in this hotel for 2 nights during Eid Ul fitr holidays and booked 3 Jr. suites. Positive points: Good... More 

Helpful?
Thank Hisham K
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

I just only stay 1 night with my friend! Starting from the receptionist who was not approachable! Second to the room that was so bad smell and I ask to the housekeeping to spray some air freshener and no one came for it and the food was only good!

Helpful?
Thank michu081989
Nader S, Manager at Acacia by Bin Majid Hotels & Resort, responded to this review

Dear Michu, Please allow me this opportunity to apologize for the inconvenience you experienced during your stay at our hotel. I appreciate your taking the time to advise us of your dissatisfaction, which is the first step towards improvement of our services. We acknowledge our shortfall in meeting your expectations. Please rest assured that corrective measures have already been taken... More 

Dubai, United Arab Emirates
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

we stayed for two nights during Eid holidays, it was a very joyful stay, staff are super friendly, rooms are clean, food is OK but the swimming pool is fantastic, it's large and clean and both kids and adults enjoyed it

Helpful?
Thank EhabElKomy
Nader S, Manager at Acacia by Bin Majid Hotels & Resort, responded to this review

Dear Ehab, Thank you for taking the time to write your review on TripAdvisor. Such reviews are of great help to us . I have taken note of all your comments and shared it with our team. I thank you for your kind words and I am delighted to know that you have enjoyed your stay with us. Best regards,... More 

A TripAdvisor Member
4 of 5 stars Reviewed 2 weeks ago via mobile

It was public holiday in UAE and we decided to visit Northern Emirates. We planned for a road trip and we don't have any hotel booking to stay. Ten evening and where hopeless where we can sleep. The best is that while browsing over the mobile net, I got to see one hotel in the nearby place, ACACIA! I immediately... More 

Helpful?
Thank A TripAdvisor Member
Nader S, Manager at Acacia by Bin Majid Hotels & Resort, responded to this review

Dear Guest Please allow me to sincerely thank you for your kind words. I am so happy to learn that your stay with us was memorable and comfortable.The Reception & concierge team extend their thanks mentioning them in your review. Once again, I thank you and look forward to welcoming you back. Best regards, Ugur Kurt Director of Operations More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

All in all very pleasant place to stay. Great location. Star service. Very satisfied. Recommend for a perfect RAK getaway... All services available.. Pricing could be improved... Close by to the mall and the beach which is a great plus point..

Helpful?
Thank Jason F
Nader S, Manager at Acacia by Bin Majid Hotels & Resort, responded to this review

Dear Guest, We wish to “Thank you” for choosing to stay at Acacia Hotel during your recent visit to Ras Al Khaimah. We have made note of your comments and are pleased to know that your stay was a pleasant one and you were well taken care of. We thank you once again for your valuable comments and look forward... More 

Abu Dhabi, United Arab Emirates
1 review
2 of 5 stars Reviewed 3 weeks ago

Hotel rooms and cleanliness were good; but reception staff made errors / talking to customers on the phone for a long time while people were waiting to check in. They should tell the guests on phone to call after few minutes or call extra staff to clear the work. Internet password for each room was wrong, all of us [20... More 

Helpful?
Thank germdios
Nader S, Manager at Acacia by Bin Majid Hotels & Resort, responded to this review

Dear Guest, We wish to “Thank you” for choosing to stay at Acacia Hotel during your recent visit to Ras Al Khaimah. Such reviews are of great help to us as the allow us to identify matters that need attention and rectify them immediately. I have taken note of all your comments and shared it with our team. Please rest... More 

Travelers are raving about these Ras Al Khaimah hotels

Abu Dhabi, United Arab Emirates
1 review
1 of 5 stars Reviewed June 6, 2016

Bad: Service Food (pizza was under cooked and flavorless) and Rooms (I am sure I saw black mold in the shower) I still have not received my deposit back. (promised in 3 days - been more than a week and counting - Zero follow up from the hotel) If visiting RAK spend a bit more and stay at another hotel.

Helpful?
Thank stormshannon
Nader S, Manager at Acacia by Bin Majid Hotels & Resort, responded to this review

Dear Guest, Please allow me this opportunity to apologize for the inconvenience you experienced during your stay at our hotel. I appreciate your taking the time to advise us of your dissatisfaction, which is the first step towards improvement of our services. We acknowledge our shortfall in meeting your expectations. Please rest assured that corrective measures have already been taken... More 

Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 30, 2016 via mobile

First of all i would like to remind that if u hav a habit of brushing the teeths.you hav to carry brush and paste. the hotel is having 4* but this meeting the requirements of 2*. Morning staffs were good but not much friendly. Breakfast is not very good.Having two clubs ,spa and a beautiful swimming pool is there. Room... More 

Helpful?
Thank Joby G
Nader S, Manager at Acacia by Bin Majid Hotels & Resort, responded to this review

Dear Guest, Thank you for taking the time to write your review on TripAdvisor. Please accept my apology for the disturbance that you experienced due to the Tooth Brush . I would like to assure you that we are looking into solving this issue soonest. I have also taken note of your comment regarding the Coffee & Chairs and our... More 

Mumbai (Bombay), India
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 28, 2016

The Hotel claims to be a four star hotel. However the service and the management is very sub standard. The Staff is very humble though. Chose this hotel as I came for a business trip and wanted a place close to Aminity center. The In-room Wifi is paid, however the Wifi in the lobby is free.

Helpful?
Thank heloaman
Nader S, Manager at Acacia by Bin Majid Hotels & Resort, responded to this review

Dear Guest, We wish to “Thank you” for choosing to stay at Acacia Hotel during your recent visit to Ras Al Khaimah. We have made note of your comments and are pleased to know that your stay was a pleasant one. We will definitely look into the aspects highlighted . We thank you once again for your valuable comments and... More 

Level Contributor
56 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed May 25, 2016 via mobile

Average experience....hotel was good value on the whole but recommended only if you need a bed for one night. Why? Rooms are not clean (our room had horrible dirty and smelly carpet...😑), breakfast is really poor. SPA service is OK but staff has absolutely NO English!!! Not even the basic. Zero. Good coffe place with swimming pool view. Friendly reception... More 

Helpful?
Thank Centuria_Krk
Nader S, Manager at Acacia by Bin Majid Hotels & Resort, responded to this review

Dear Guest, We wish to “Thank you” for choosing to stay at Acacia Hotel during your recent visit to Ras Al Khaimah. Such reviews are of great help to us as the allow us to identify matters that need attention and rectify them immediately. I have taken note of all your comments and shared it with our team. Please rest... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Internet
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Acacia is a chic 4-star hotel adjacent to the Ras Al Khaimah Free Zone. It features access to an outdoor pool and free Wi-Fi in public areas. It also includes access to the O-Zone Spa and the Oxygen Gym. Rooms at the hotel Acacia are well-presented with modern furnishings and some include a spacious sitting area. They all have air conditioning and a work desk. Guests can enjoy the poolside Al Nakhla Restaurant for lunch and dinner. The Flamingo Bar serves spirits and cigars until late in the evenings, and the ground-floor cafe offers premium coffee. The O-Zone Spa offers an array of facial and body treatments, a spa tub and a massage parlor. The Oxygen Gym provides the latest cardio and strength machines. Acacia Hotel is a 40-minute drive from Dubai and a few minutes from the coast. Hiking is available in the nearby Musandam Mountains. All guests are required to provide a valid identification (original Emirates ID for Local & Residence) and original passport for Tourists to complete check-in. ... more   less 

Additional Information about Acacia by Bin Majid Hotels & Resort

Address: Al Jazeera | Al Hamra Free Zone, Ras Al Khaimah 35757, United Arab Emirates
Location: United Arab Emirates > Emirate of Ras Al Khaimah > Ras Al Khaimah
Price Range: $48 - $106 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Acacia by Bin Majid Hotels & Resort 4*
Number of rooms: 373
Reservation Options:
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Hotel Style:
#1 Business Hotel in Ras Al Khaimah
#5 Romantic Hotel in Ras Al Khaimah
#8 Spa Hotel in Ras Al Khaimah
#15 Luxury Hotel in Ras Al Khaimah
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