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Cheaper
Average
Higher
About
4.5
#3 of 16 hotels in Al Ain
Location
4.6
Rooms
4.5
Value
4.4
Cleanliness
4.5
Service
4.5
Sleep Quality
4.5
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Conveniently located inside the luxurious Bawadi Mall, Ayla Bawadi Hotel is the perfect solution for both business visitors and tourists. Prepare yourself for a day of shopping, a taste of culture and some blissful relaxation. Whatever you are looking for, Ayla bawadi Hotel & Mall has it all!
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Mid-range
Classic
Languages Spoken
English, Russian, Arabic, Filipino and 5 more
Location
Zayed Bin Sultan Street Bawadi Mall, Al Ain 222095 United Arab Emirates
Name/address in local language
Ayla Bawadi Hotel & Mall
412 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
There could be nothing better than to enjoy your night stay at a hotel when you are not outside exploring Al Ain. Ayla Bawadi has drawn me several impressions, but ofcourse like another hotel, there are few things that need to be looked at for improvements. I will start with the Pros that are only based on my opinion and experience.
One main reason why I chose Ayla Bawadi is the fact that although it is located 7-8kms away from the city, it is just a walk away from Bawadi Mall (not to mention Ikea a few meters walk too!). One always finds it a clear advantage when hotels are near a mall rather than not.
The car park is just at the forefront of the hotel, so expect no basement parking nor vallet parking. Good thing is the parking area is covered with shades so no need to worry with the scorching heat of the sun.
The hotel is likewise just approximately 13 few kms away from Jebel Hafeet. From the hotel, you can already view the mountain side from afar and it looks better at night.
The 6 year old hotel offers a variety of health facilities which include Massage spa, Gym, Sauna and Jakuzzi (which i have enjoyed a lot).
The rooms are tidy and well maintained. By the way, I stayed in a standard room which comes with breakfast. The comfort rooms are provisioned completely with vanity kits.
The food are not bad at all and although there are not many choices, to be honest, I walked out of the dining with my belly full and satisfied.
The pool is at regulated temperature. I am not a fan of cold water and I prefer to really swim on beaches at summer. But I honestly enjoyed the outdoor pool. Current safety measures only allow 4 people at a time to swim while only one for Jakuzzi and two for Sauna rooms.
I am not going away without saying that somehow, the management should give a thought of the following: 1. Shower was not working in my room. I didn’t bother to complain though but I have raised with the receptionist. 2. Provision of two pairs of slippers could be helpful rather than requesting for one more. 3. Timely room preparation as I waited for more almost 2 hours before my room was prepared (fortunately I had to go out for a tour). 4. Could add more food choices. 5. I was able to connect my wifi from an interconnecting room without needing another username and password.
Overall for a standard room that has no window view, limited food choices, I consider the price of AED 306 to be a reasonable price for the fact that, the hotel has an upperhand on facilities and a mall to top it all.
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Date of stay: November 2020Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mohamed Soussan, Other at Ayla Bawadi Hotel & Mall
Responded Nov 25, 2020
Dear Sir, Warm Greetings from Ayla Bawadi Hotel & Mall – Al Ain! We are truly thankful to you for sharing your experience with us, having enjoyed our warm and welcoming hospitality, as a service provider we always see to it that we provide the best service that our valued guest should experience. We really thank you as well for acknowledging the excellent service From All the team during your stay. We are looking forward to welcoming you to our Hotel in the future. Kind regards, Mohamed Soussan Group General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed at the Ayla next to the Bawadi Mall for a total of 5 nights on a trip to Al Ain and can not find a single complaint. I used every included offer (pool, sauna, steamroom etc.) while I stayed at the hotel and found everything to be clean and well kept, with staff being very helpful wherever you went in the facility. I also went to the breakfast buffet 4 times during my stay, which was *amazing* value for money (45AED), where the food and service was more than I could have asked for. The rooms (I traveled with friends) were all perfect as well, with clean bathrooms and a really comfy bed. As the title of the review says, not a single complaint from any of us. I would highly recommend this hotel above others I have stayed in in Al Ain, because the value for money is unbeatable. I hope they keep up the good work! =)
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Date of stay: March 2022
Value
Location
Service
Room Tip:Does not matter, they are all great! :)
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Osama Darwish, Other at Ayla Bawadi Hotel & Mall
Responded Mar 15, 2023
Dear Mr / Ms Laurens , First of all, we would like to thank you for taking the time to write to us regarding your experience at Ayla Bawadi Hotel whilst staying with us. We do appreciate your positive feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our Team members accordingly and we are looking forward to welcoming you back to our Hotel in the near future. Best regards, Ayla Bawadi Hotel
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Our stay at the hotel was very good. The staff were all very helpful. We went to the pool and the lifeguard called Ragesh was very helpful since we had no knowledge of swimming. He made it so easy for us. Thank you all and we shall definitely come back!!!
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Date of stay: January 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mohamed Soussan, Other at Ayla Bawadi Hotel & Mall
Responded Jan 28, 2021
Dear Sir, Warm Greetings from Ayla Bawadi Hotel & Mall – Al Ain! We are truly thankful to you for sharing your experience with us, having enjoyed our warm and welcoming hospitality, as a service provider we always see to it that we provide the best service that our valued guest should experience. We really thank you as well for acknowledging the excellent service From All the team during your stay. We are looking forward to welcoming you to our Hotel in the future. Kind regards, Mohamed Soussan Group General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lovely hotel , great location and service from every one especially kerolos at the reception and mr waleed in the sales department and everyone in the bellmen and room service and house keeping BUT ... After staying at the hotel on and off for almost 2 years .. i had this time the worst experience with MR. Naser the front office manager ( i guess ) !! This individual is truly a huge disadvantage for every one at ayla group ! Not professional at all ( i am a travel agent since 1996 ) doesnt have a clue about treating customers especially regulars .. yestersay he was chasing me around the hotel even calling rooms of friends staying at the hotel for 30dhs balance ( considering the fact that i booked and paid for my room for a month and i was still in house sleeping !,and i have another suite for a whole month to come !!Paid in advance !! Really shame !!
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Date of stay: July 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Travelling with a tour guide we stopped by for lunch after visiting the neighbouring camel market. There is an excellent buffet with a wide selection of nice and fresh food. There is good wifi connection as well.
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Date of stay: January 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MohamedSoussan, Group General Manager at Ayla Bawadi Hotel & Mall
Responded Jan 10, 2020
Dear Valued Guest, Warm Greetings from Ayla Bawadi Hotel – Al Ain! We are truly thankful to you for sharing your experience with us, having enjoyed our warm and welcoming hospitality, as a service provider we always see to it that we provide the best service that our valued guest should experience. Your positive feedback has been shared to the whole team member of Ayla Bawadi accordingly We are looking forward to welcoming you to our Hotel in the future.
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I had a highly disappointing experience at Ayla Bawadi Hotel. Upon arrival, the receptionist was clearly untrained, insisting on full payment before providing room keys despite having my credit card information. The lack of cleanliness in the rooms was immediately apparent, with both suites and double rooms appearing unkempt. To add to the discomfort, suite 117 had a malfunctioning AC, making it unbearable for my family, especially the kids. Despite reporting the issue to the receptionist multiple times, no action was taken over the course of two days. This level of negligence is unacceptable inconvenience and discomfort my family and I endured due to the hotel's failures.
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Date of stay: August 2023Trip type: Traveled with family
Room Tip:Make sure Which Ayla you choose ,,, Ayla Grand is the choice you have to make
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I had pleasant stay in Ayla Bawadi hotel on Jan 31st. Very nice staffs and service. Room was so clean. The bed spread and pillow covers were well washed. The city and mountain view from the room in evening time was so good. The staffs on reception was so good. Welcomed me so nicely then greeted me assisted me with full of smile. Especially the reception staff Her name on Badge Jean Rose The way she address the customer and fulfill the customer needs was so awesome. Because of her assistance my check in and check out was so cool. Food , Room Service and etc all good. No words to say stay was so good and cool all are well experienced trained Professional staffs. When I visit Al Ain first preference to stay Ayla Bawadi.
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Date of stay: January 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from nasreldin elsammak, Other at Ayla Bawadi Hotel & Mall
Responded Feb 22, 2022
Dear Sir, Warm Greetings from Ayla Bawadi Hotel & Mall – Al Ain! We are truly thankful to you for sharing your experience with us, having enjoyed our warm and welcoming hospitality, as a service provider we always see to it that we provide the best service that our valued guest should experience. We really thank you as well for acknowledging the excellent service From All the team during your stay. We are looking forward to welcoming you to our Hotel in the future. Kind regards, Mohamed Soussan Group General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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The service is excellent and the treatment is excellent. Special thanks to Mr. Mustafa at the reception. He welcomed us and his treatment was excellent. He was hospitable and welcomed me, starting from the first time we entered the hotel until we entered the room. The evaluation is excellent in terms of the treatment and cleanliness of the hotel and the services, the provision of room supplies, the hospitality of sweets and fruits, and their interest in communicating and checking on the guest. Perfect. May God reward you with goodness💐
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Date of stay: April 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed for a 2 weeks period. During my stay, i feel Staff were very friendly especially Reception guys and people working in breakfast counter they are very kind. Also special Thanks to mr. Rakesh Swim pool attender for his professionality and kindness. The Room was Very comfortable with nice furniture. Very tasty buffet breakfast with variety dishes. thanks again for everyone. See you again.
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Date of stay: September 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mohamed Soussan, Other at Ayla Bawadi Hotel & Mall
Responded Nov 17, 2020
Dear Sir, Warm Greetings from Ayla Bawadi Hotel & Mall – Al Ain! We are truly thankful to you for sharing your experience with us, having enjoyed our warm and welcoming hospitality, as a service provider we always see to it that we provide the best service that our valued guest should experience. We really thank you as well for acknowledging the excellent service From All the team during your stay. We are looking forward to welcoming you to our Hotel in the future. Kind regards, Mohamed Soussan Group General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is very clean & is connected to Bawadi mall which is very convenient. The staff are very helpful & friendly and would always find a solution for any issue you may face.
The location of the hotel is really good as it is connected to many other shops & is near to other attractions in Al Ain
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Date of stay: May 2023Trip type: Traveled on business
Room Tip:Make sure to chose the right Ayla hotel as there are a few around Al Ain City
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ayla Bawadi Hotel, Other at Ayla Bawadi Hotel & Mall
Responded Aug 13, 2023
Dear Mr. Ali , Warm greetings from Ayla Hotels& Resorts! On behalf of the team of our hotel, we would like to thank you for giving us the opportunity to serve you the best of our HOSPITALITY in our exclusive property. We acknowledge the receiving of your comments which made us feel that you had experienced a very pleasant stay and received a great assistance from our team members at the time of requirements. Your comments are very much valuable for us, as it gives us encouragement to continue our efforts with the same spirit. Once again thank you for your appreciation. Looking forward to welcome you again with all the pleasures of Ayla Team & Management. Best Regards, The Management
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There are more places to choose from in the Al Ain area.
PRICE RANGE
$81 - $105 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of Abu DhabiAl Ain
NUMBER OF ROOMS
90
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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