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Hili Rayhaan by Rotana

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Bani Yas Street Next to Hili Mall, Al Ain 68456 United Arab Emirates
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (231)
360
Panoramas (82)
Room & Suite (282)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 07/05/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hili Rayhaan by Rotana
Updated 07/05/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 19 hotels in Al Ain
Location
Cleanliness
Service
Value
Travelers' Choice
Hili Rayhaan by Rotana, featuring 254 rooms and suites with their contemporary design complementing the values of Arabian Culture, located in Al Ain -the Garden city of UAE. It is an alcohol free hotel. Hili Rayhaan by Rotana is in direct conjunction with Wahat Hili Mall. Location: Conveniently located in the modern suburb of Al Ain, Hili District, next to Wahat Hili Mall. Hotel Overview: Setting a new benchmark for comfort and style in Al Ain, Hili Rayhaan by Rotana offers: 254 Guest rooms and Suites 7 Fully equipped and Flexible meeting rooms with the latest audio-visual equipment Concierge and gift shops A Choice of 3 food and beverage venues to satisfy your taste and mood: Elements: All day dining restaurant offering mouthwatering international buffet for breakfast, Lunch and Dinner Hili Majlis: Whether it's a group of friends, informal get together or a short business meeting. Hili Majlis is the ideal lobby Lounge for a cup of coffee and mouthwatering desserts. Sundeck: A Pool Cafe. It's time for some fun. Enjoy a pool cafe offering a wide variety of juices, beverages and light snacks. Bodylines: Our leisure and fitness club, you can keep yourself fit and relax. Fully equipped gymnasium, cardiovascular, weight training, massage rooms, separate Jacuzzi, sauna and steam rooms for men and women make for the right elements to help you stay in shape. Come and Experience your stay in the newest five star hotel with all the modern amenities in Al Ain. The place where intrinsic Arabian culture holds true for every Rayhaan property. Reflecting thereby 'The Essence of Arabic Traditions'.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Restaurant
Kids stay free
Babysitting
Airport transportation
Parking
Wifi
Outdoor pool
Heated pool
Sauna
Breakfast buffet
Children Activities (Kid / Family Friendly)
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Doorperson
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business
Languages Spoken
Arabic
1025Reviews4Q+A53Room tips
Traveler rating
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Popular mentions
Sadjah Hameed Ali wrote a review Jun 12
Al Ain, United Arab Emirates16 contributions2 helpful votes
Rotana is one the few hotels that I and my loved ones always choose to stay for relaxation and business trips. It is one of the hotels that I would personally, highly recommend because of the space, ambience and security. It is with great dismay that I would make a review regarding their security personnel, specifically Mr. Ganesh of Al Ain Rotana by Rayhaan. We stayed for some time and during that time, I and my family had never ever felt so creeped out, stalked and power-tripped our entire life by a person that is supposed to give a peace of mind. I hope the management would review first the psychological behavior and capacity of the people they are hiring. Meeting Mr. Ganesh left me and my family disturbed and alarmed since he has been like stalking us, talked to us like he is always watching and even called our personal number. I hope this branch of Rotana will continue to uphold it's name.
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Date of stay: April 2021Trip type: Traveled with family
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Response from Hili Rayhaan, General Manager at Hili Rayhaan by Rotana
Responded 2 days ago
Dear Mr. Yodibear, Thank you for your valuable feedback and for taking the time to write a review in Trip Advisor following your recent stay at Hili Rayhaan by Rotana Al Ain. Your review of the security personnel are well-noted and I would like to sincerely apologize for any inconveniences which you have experienced during your visit. Please rest assured that I will look into this and rectify the issues which you have mentioned accordingly. In the meantime, I hope this will not discourage you from coming back to us every year and trust that your next visit will be as delightful as per the usual. Best Regards, Ibrahim Addam General Manager
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thelioness27 wrote a review May 2021
Al Ain, United Arab Emirates6 contributions
Hili Rotana never ceases to amaze me! 😍🥰 From Mr. Rawad, who received my reservation, that he is so Professional and so kind, to Ms. Peace in check-in time, to the Room service, Housekeeping and Lastly, check-out time with Mr. Jack (I'm sorry, if it's wrong), the Filipino Receptionist. You all guys are amazing! So Professional and Very Hospitable. This is the real Hospitality means. Thank you so much! Keep it up! KUDOS Hili Rotana, Al ain.
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Date of stay: May 2021Trip type: Traveled as a couple
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Response from Hili Rayhaan, General Manager at Hili Rayhaan by Rotana
Responded 3 weeks ago
Dear Thelioness, Thank you very much for staying at Hili Rayhaan by Rotana Al Ain and for sharing your review. We hope you have the opportunity of staying with us in the near future. Yours sincerely, Ibrahim Addam General Manager
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Mohamed H wrote a review Mar 2021
Dubai, United Arab Emirates1 contribution
The room is very clean and nice, staffs are very good and accommodating special Mr. Ahmed Awadallah very nice and helpful, fantastic and testy food, i will recommend this hotel to my friends, sure i will be back
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Date of stay: March 2021
Rooms
Location
Service
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Response from Hili Rayhaan, General Manager at Hili Rayhaan by Rotana
Responded Mar 27, 2021
Dear E564WPmohamedh, Thank you so much for sharing this very kind review about your recent experience at Hili Rayhaan by Rotana Al Ain! Your kind recommendation of the hotel is highly appreciated. I am extremely delighted to read that you consider us as your "Destination Hotel". Your satisfaction with the kind of food, accommodation & services we offer helped to motivate the team to continue deliver the quality service that all our guests deserve. Your kind review has been shared with everyone in the team especially Ahmed Awadalla and we are all look forward to welcoming you again on your next visit. Best Regards, Ibrahim Addam General Manager
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Kristine wrote a review Feb 2021
1 contribution
The room is exceptionally clean, staffs are nice and so accommodating. The hotel is next to the mall which is a good location and easy access to all. Foods are delicious and tasty. I really enjoyed my stay.
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Date of stay: February 2021
Value
Cleanliness
Service
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Response from Hili Rayhaan, General Manager at Hili Rayhaan by Rotana
Responded Feb 23, 2021
Dear ktin1788, Thank you for taking the time to share your feedback on TripAdvisor following your recent visit at Hili Rayhaan by Rotana Al Ain! We are delighted to read your great review post your stay. It is most encouraging for us to receive such praises and gives us great pleasure to know that you thoroughly enjoyed your stay. We all look forward to welcoming you back to Hili Rayhaan in the not too distant future. Best Regards, Ibrahim Addam General Manager
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Mohammed Irshad wrote a review Feb 2021
1 contribution
Staying at Hili Rayhaan by Rotana is one of the best hotel experiences I've had!! The location gives a very calm and peaceful ambience. The room was lovely, spacious and tastefully decorated with a nice view. Last but definitely not least, the staff always offered first class services and went the extra mile to make the guest feel special. Thanks a lot for for the hospitality.
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Date of stay: February 2021
Rooms
Service
Sleep Quality
Trip type: Traveled on business
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Response from Hili Rayhaan, General Manager at Hili Rayhaan by Rotana
Responded Feb 22, 2021
Dear Mr. Mochembakassery, Greetings from Hili Rayhaan by Rotana Al Ain! Thank you very much for taking the time to write a very heartwarming note. It is truly a rewarding experience for our entire hotel team when we receive very nice comments from our valuable guests. Thank you for considering us to be your home away from home. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival. One of our hotel goal is to give our valued guests a unique hospitality experience. We will continuously aim to enhance and improve our service & hotel facilities for your convenience. Kindly accept our sincerest gratitude and thanks for your comprehensive feedback. Looking forward to your succeeding stays. Kind Regards, Ibrahim Addam General Manager
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PRICE RANGE
$56 - $111 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of Abu DhabiAl Ain
NUMBER OF ROOMS
250
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Frequently Asked Questions about Hili Rayhaan by Rotana
Which popular attractions are close to Hili Rayhaan by Rotana?
Nearby attractions include Wahat Hili Mall (0.07 miles) and Al Ara Gifts & Flowers (0.06 miles).
What are some of the property amenities at Hili Rayhaan by Rotana?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hili Rayhaan by Rotana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hili Rayhaan by Rotana?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Hili Rayhaan by Rotana?
Yes, free parking is available to guests.
What are some restaurants close to Hili Rayhaan by Rotana?
Conveniently located restaurants include Solidaire, Biryani Pot, and Doner Kebab.
Are there opportunities to exercise at Hili Rayhaan by Rotana?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Hili Rayhaan by Rotana have an airport shuttle?
Yes, Hili Rayhaan by Rotana offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hili Rayhaan by Rotana?
Yes, dry cleaning and laundry service are offered to guests.
Does Hili Rayhaan by Rotana offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Hili Rayhaan by Rotana?
Many travelers enjoy visiting Al Jahili Fort (4.3 miles), Lilastours (1.7 miles), and Bin Helal Fort (2.0 miles).