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Al Ain Rotana Hotel

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#1 of 13 Hotels in Al Ain
Certificate of Excellence
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Al Ain Rotana Hotel
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751 Reviews from our TripAdvisor Community

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Showing 659: English reviews
United Arab Emirates
Level Contributor
31 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed yesterday NEW

Booked at last minute due to a late change in business plans, but this meant being able to secure a highly competitive rate. The Hotel is situated in a central and readily accessible location, easy to find and plenty of parking, including some shaded spaces, without any need to book. On arrival, experienced a cool, bright, spacious and welcoming atmosphere.... More 

Helpful?
Thank Swiftsnatcher
1 review
5 of 5 stars Reviewed 2 days ago NEW

i have to say that everything was perfect the staff are amazing the pool is nice and big there are a lot of activities that will keep you entertained like football and volleyball and face painting for the younger kids while in the pool there are activities such as aqua aerobics and Zumba keep the good work animation team !

Helpful?
Thank Elena R
1 review
5 of 5 stars Reviewed 3 days ago NEW

Really enjoyed the stay with Rotana!! My 3 yrs old daughter doesn't want us leave from the hotel. The Services provided were extremely good and outstanding Thank you guys for making our stay really pleasant :)

Review collected in partnership with Rotana Hotels

Helpful?
Thank Nadeem E
1 review
5 of 5 stars Reviewed 5 days ago NEW

Hello, I stayed in Rotana in the month of August. It's very nice hotel very decent staff . I am very impressed from nayyar Hayat khan, who is very professional and very kind cheerful guy. I will visit Rotana soon inshallah Thanks.

Helpful?
Thank Sadik O
AlAinR0tana, General Manager at Al Ain Rotana Hotel, responded to this review

Dear Mr. Sadik, We are very pleased to read your kind words about our colleague named Nayyar Hayat Khan. Our team is committed to provide our guests with excellent customer service and experience. I will definitely share your feedback to him and the team. We appreciate your stay and looking forward to welcoming you back to Al Ain Rotana in... More 

Muscat, Oman
Level Contributor
42 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I have to say that the staff are extremely amazing. The valet parking, the bell boys, the lobby ambassadors, the receptionists, housekeeping and rooms service. Whoever, we encountered were amazing, helpful, knowledgeable and polite. Our room was good, spacious and comfy. The bathroom looked old and rundown but was working just well and this is most important. Found some hair... More 

Helpful?
Thank Hafidh A
AlAinR0tana, General Manager at Al Ain Rotana Hotel, responded to this review

Dear TripAdvisor member, Thank you for writing to us and for highlighting our team members' positive attitude and willingness to serve our guests. In regards to the breakfast and presence of hair in the bathroom, I sincerely apologize for the inconvenience you have encountered and I have taken the liberty to share your comments with our team in Food &... More 

Beirut, Lebanon
1 review
2 of 5 stars Reviewed 1 week ago

We needed a stopover to Muscat so we booked in for 1 night. it started with our online check in where we were promised with a late check out (4:00 pm), but were surprised with a normal check out date and the front office gave a 2 hours extra (as if it was a favor to us). The check in... More 

Helpful?
Thank FoodLover961
AlAinR0tana, General Manager at Al Ain Rotana Hotel, responded to this review

Dear TripAdvisor member, Thank you for taking the time to tell us about your recent stay with us. Please accept our sincere apologies that your overall experience were not able to satisfy your needs or meet your expectations. Rest assured that we will discuss these issues with our Front Office and Food & Beverage Team to ensure that the situation... More 

Al Ain
2 reviews
5 of 5 stars Reviewed 1 week ago

i had a great time with my family and enjoyed the food ,pool,entertainment, everything in the hotel was perfect , the staff of the hotel was great they keep smiling all the day it is a great place for family gathering and relax in quite atmosphere

Review collected in partnership with this hotel

Helpful?
Thank hasanbunayef25
AlAinR0tana, General Manager at Al Ain Rotana Hotel, responded to this review

Dear Mr. Hasan, Thank you for your kind words and we are pleased to know that you enjoyed your stay with us. Once again, thank you and we hope to welcome you and your family back for another pleasant stay with us. Sincerely yours, Carlos Malliaroudakis General Manager More 

Dubai, Dubai, United Arab Emirates
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Very Nice Hotel with very Welcoming trained smiling stuff,Very Nice activities for Kids Animation team,Face painting,the food are so delicious,Very Nice Swimming pool ,Room Need to be renovated but still good.

Helpful?
Thank shady511
AlAinR0tana, General Manager at Al Ain Rotana Hotel, responded to this review

Dear Mr. Shady, Thank you very much for taking time to review our hotel and for giving us your suggestion. I am glad that we made your stay memorable and that you had a great time at Al Ain Rotana. We are happy to serve you and looking forward to having you again as a guest in our hotel. Sincerely... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Very nice hotel + staff are very welcoming and friendly + the pool is very nice + beds are comfy and rooms are clean + breakfast is good. Nothing bad to mention. Nice balconies . We took the one's facing the pool.

Helpful?
Thank Wael E
AlAinR0tana, General Manager at Al Ain Rotana Hotel, responded to this review

Dear Mr. Wael, Thank you for your positive comments online. Please know that we are always happy to hear from our guests so we can serve them better. We would love to welcome you back as our guest again in the near future. Sincerely yours, Carlos Malliaroudakis General Manager More 

Birmingham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

For a five star hotel, this was a huge let down. Looks beautiful in pics, but the rooms are shabby, outdated and smell terrible, the bathrooms smell even worse. I requested to move twice, because the smell was so bad. I was then moved next door to an inconsiderate human being, who kept me up all night with his poor... More 

Helpful?
Thank Fazsab
AlAinR0tana, General Manager at Al Ain Rotana Hotel, responded to this review

Dear TripAdvisor member, Thank you for taking the time to tell us about your recent stay with us. I sincerely apologize for any frustration you have experienced and would like to address your concerns as soon as possible. We appreciate comments from our guests so we can serve you better. It is our goal to provide you with the best... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Al Ain Rotana, situated in the heart of Al Ain and few minutes away from the famed sites of the city, redefine efficient service with an effortless style. Guests are pampered by well-trained employees which are on hand 24-hours a day. This renowned 5 star property is conveniently located near the commercial hub of Al Ain and is 25 minutes drive from the Al Ain International Airport, 120 km from Dubai International Airport and 160 km from Abu Dhabi International Airport. This hotel with its unique services and facilities will make sure to fulfill your every wish and make your stay an unforgettable experience. Hotel Facilities: 6 world-class food & beverage venues Fully equipped gymnasium Massage rooms Spa Squash courts Wireless internet connection in public area Business centre with professional secretarial support Rooms for guests with special needs Non-smoking rooms Same day laundry & dry-cleaning service Gift shop Beauty salon Barber shop Babysitting upon request Currency exchange Doctor on call Free parking space Valet parking Dedicated parking area Car & limousine rental service Complimentary WiFi available in the limousines for any drop off/ pick-up services Multi-lingual staff ... more   less 

Additional Information about Al Ain Rotana Hotel

Address: Sheikh Zayed Road, Al Ain P.O. Box 1210, United Arab Emirates
Location: United Arab Emirates > Emirate of Abu Dhabi > Al Ain
Price Range: $104 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Al Ain Rotana Hotel 5*
Number of rooms: 246
Reservation Options:
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Also Known As:
Al Ain Rotana Hotel Emirate Of Abu Dhabi
Hotel Style:
#1 Luxury Hotel in Al Ain
#1 Spa Hotel in Al Ain
#1 Family Hotel in Al Ain
#2 Business Hotel in Al Ain
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