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Al Ain Rotana Hotel

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#1 of 13 Hotels in Al Ain
Certificate of Excellence
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Al Ain Rotana Hotel
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733 Reviews from our TripAdvisor Community

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Showing 644: English reviews
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

I stayed at this hotel on a business trip and was extremely impressed with the size of the room and terrace. It was a shame that it's just too hot to sit on terrace! We tried the seafood buffet at one of the restaurants and enjoyed selections available that included oysters, king prawns, lobster! Good selection available for breakfast too!... More 

Helpful?
Thank Linda A
Al Ain, United Arab Emirates
1 review
5 of 5 stars Reviewed 1 week ago

Every thing was amazing. The zest is the best and is a great value for money, the staff at the zest are very friendly and kind.The guest relations is very good and communication is excellent. The health club is great and most of the staff are all lovely, especially to younger children

Review collected in partnership with Rotana Hotels

Helpful?
Thank swaida2015
Hobart, Australia
Level Contributor
111 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 1 week ago

I was invited to a banquet dinner at the Rotana while working in Al Ain as an ex-pat. The food was simply incredible and plentiful. I had been there also before for a Ramadan evening feast, also out of this world.

Helpful?
Thank Blaz O
AlAinR0tana, General Manager at Al Ain Rotana Hotel, responded to this review

Dear TripAdvisor member, We are certainly pleased to have you as our guest here in our hotel and appreciate the positive comments you provided. Thank you for visiting us and we do look forward to welcoming you back to our hotel on your next trip. Sincerely yours, Carlos Malliaroudakis General Manager More 

Dubai, United Arab Emirates
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed in the Rotana for a couples weekend. Hotel was nice and the staff were super friendly. My biggest issue was the "adult pool bar". Was very much looking forward to sipping some well deserved cocktails at the pool bar while relaxing but unfortunately this was impossible. The pool was bombarded by kids and parents who didn't care if other... More 

Helpful?
Thank Rourk
AlAinR0tana, General Manager at Al Ain Rotana Hotel, responded to this review

Dear TripAdvisor member, Thank you for your kind words to our team who demonstrated excellent customer service towards serving you. In regards to our main swimming pool, please accept our sincere apologies that your overall experience were not able to satisfy your needs or meet your expectations. We will discuss this issue with our Director of Recreation to ensure that... More 

Dubai, United Arab Emirates
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

My husband and I stayed here last weekend, with a other couple and their child. Although this was my second visit in Al Ain Rotana, it felt the same, in a good way! The property is old but very well maintained. Rooms were clean, spacious and beautiful balcony facing the swimming pool which turned out not such a good idea... More 

Helpful?
Thank Shweta A
AlAinR0tana, General Manager at Al Ain Rotana Hotel, responded to this review

Dear Ms. Shweta, Thank you very much for getting in touch with us. It made me happy to know that you enjoyed your stay with us. In regards to the birthday cake, we sincerely apologize for the inconvenience you have experienced during your recent stay at Al Ain Rotana. I have taken the liberty to share your experience with the... More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Great place for relaxed and great escape from Abu Dhabi, we got the room in the new building, very spacious room with big balcony, friendly staff , especially Hriday in the Traders Vicks restaurant, very friendly and professional, thanks to him for inviting us for the Greek night , great musicians

Helpful?
Thank Shiyas M
AlAinR0tana, General Manager at Al Ain Rotana Hotel, responded to this review

Dear TripAdvisor member, Thank your for staying with us and for leaving such lovely comments online about our facilities and team. We appreciate your trust and we will do our best to continue to meet your expectations. Looking forward to welcoming you back at Al Ain Rotana in the near future. Sincerely yours, Carlos Malliaroudakis General Manager More 

Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

They gave me a Really nice upgrade of my room upon arrival and there are great restaurants to dine at in the complex. Spent time in the pool and it was easy to get to tourist destinations!!! Enjoy your stay

Helpful?
Thank patrickpope
AlAinR0tana, General Manager at Al Ain Rotana Hotel, responded to this review

Dear Mr. Patrick, Thank you for the lovely comments you wrote online about our hotel. I am glad that we made your stay pleasant. We are happy to serve you and looking forward to welcoming you back to our hotel in the near future. Sincerely yours, Carlos Malliaroudakis General Manager More 

Dubai, United Arab Emirates
1 review
4 of 5 stars Reviewed 2 weeks ago

Our welcome was very positive and attentive, the check in was fast and efficient, and as we were a little early, we were encouraged to go down to the pool for a drink before being told that our room was available. Our room was very smart and clean, and the room service was excellent.

Review collected in partnership with Rotana Hotels

Helpful?
Thank JimBull
AlAinR0tana, General Manager at Al Ain Rotana Hotel, responded to this review

Dear Mr. Jim, Thank you very much for your kind comments about our hotel. I really appreciate knowing that you had an enjoyable stay with us. I am sure that our team enjoyed catering to your needs as much as you enjoyed your stay. Once again, thank you for choosing Al Ain Rotana. We hope to have the pleasure of... More 

Abu Dhabi
1 review
5 of 5 stars Reviewed 3 weeks ago

We decided to try this hotel for a quick, two nights stay. The place was spotless. While we didn't spend too much time in the hotel, other than sleeping, it left a great impression on us! The service at the breakfast in the morning, was amazing. There was tons of food to choose from, and also my daughter had so... More 

Review collected in partnership with this hotel

Helpful?
Thank Nuwan7982
AlAinR0tana, General Manager at Al Ain Rotana Hotel, responded to this review

Dear TripAdvisor member, Thank you very much for your kind comments about our hotel. I really appreciate knowing that you and your family had an enjoyable stay with us. Once again, thank you for choosing to stay at Al Ain Rotana. We hope to have the pleasure of serving you and your family once again in the near future. Sincerely... More 

1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

I want to extend my appreciation to the body lines team for the kinde and nice mangement they are always smilling and cooperative specially Mr. Ahmed , he is really professional. Special thanks to Mr. ENAN THE SWIMMING TRAINER He is the best trainer I have ever see my kids is 7 years old and they could swim starting from... More 

Helpful?
Thank Georgefidal
AlAinR0tana, General Manager at Al Ain Rotana Hotel, responded to this review

Dear Dr. Fidal, We are certainly pleased to have you as our guest here in our hotel. Also, thank you for your kind words to Mr. Ahmed, our Director of Recreation and Enan, our Swimming Instructor who demonstrated ownership and great customer service towards serving you and your family. I will definitely share your feedback to the team. Please know... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Al Ain Rotana, situated in the heart of Al Ain and few minutes away from the famed sites of the city, redefine efficient service with an effortless style. Guests are pampered by well-trained employees which are on hand 24-hours a day. This renowned 5 star property is conveniently located near the commercial hub of Al Ain and is 25 minutes drive from the Al Ain International Airport, 120 km from Dubai International Airport and 160 km from Abu Dhabi International Airport. This hotel with its unique services and facilities will make sure to fulfill your every wish and make your stay an unforgettable experience. Hotel Facilities: 6 world-class food & beverage venues Fully equipped gymnasium Massage rooms Spa Squash courts Wireless internet connection in public area Business centre with professional secretarial support Rooms for guests with special needs Non-smoking rooms Same day laundry & dry-cleaning service Gift shop Beauty salon Barber shop Babysitting upon request Currency exchange Doctor on call Free parking space Valet parking Dedicated parking area Car & limousine rental service Complimentary WiFi available in the limousines for any drop off/ pick-up services Multi-lingual staff ... more   less 

Additional Information about Al Ain Rotana Hotel

Address: Sheikh Zayed Road, Al Ain P.O. Box 1210, United Arab Emirates
Location: United Arab Emirates > Emirate of Abu Dhabi > Al Ain
Price Range: $103 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Al Ain Rotana Hotel 5*
Number of rooms: 246
Reservation Options:
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Also Known As:
Al Ain Rotana Hotel Emirate Of Abu Dhabi
Hotel Style:
#1 Luxury Hotel in Al Ain
#1 Family Hotel in Al Ain
#1 Spa Hotel in Al Ain
#2 Business Hotel in Al Ain
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