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Al Ain Rotana Hotel

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#1 of 13 Hotels in Al Ain
Certificate of Excellence
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Al Ain Rotana Hotel
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755 Reviews from our TripAdvisor Community

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Showing 663: English reviews
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed today NEW via mobile

I liked the hotel because it mixes between business and pleasure. You can say that it is a mix of business hotel and a resort. They have big pool, very nice spa, different restaurants for different taste: Arabic with entertainment, European, international buffet, and lobby coffee shop. What I liked about this hotel also is that the restaurants have outside... More 

Helpful?
Thank Dr. Ahmad T
abudhabi
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

the hotel have been added a new extention modern and very nice design its highly private , staff are friendly. break fast and dinning was great the pool was nice clean and joyful its a nice place for spending some good time

Helpful?
Thank baher y
Level Contributor
2 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

Love this hotel. Such a beautiful setting, amazing pool and the staff are great. Amazing atmosphere. Food is great and they have a big choice for breakfast and other meals. The area around the hotel is perfect as there is a zoo, wild life park, museums and shopping malls. The temperature is hot but not humid. I would love to... More 

Helpful?
Thank imtiaz24
Al Ain
1 review
5 of 5 stars Reviewed 3 days ago NEW

it is a great experience,and i think i t is a nice stay .i will come again with my family and friend. Nayyar Hayat khan is a very talented and smart hardworking guy. He knows what guest want. I was very impressed from his service.

Review collected in partnership with this hotel

Helpful?
Thank meiyanw2016
United Arab Emirates
Level Contributor
34 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Booked at last minute due to a late change in business plans, but this meant being able to secure a highly competitive rate. The Hotel is situated in a central and readily accessible location, easy to find and plenty of parking, including some shaded spaces, without any need to book. On arrival, experienced a cool, bright, spacious and welcoming atmosphere.... More 

Helpful?
Thank Swiftsnatcher
AlAinR0tana, General Manager at Al Ain Rotana Hotel, responded to this review

Dear TripAdvisor member, Thank you very much for your comments online and for recommending our hotel. I really appreciate knowing that you had an enjoyable stay with us. Also, thank you for the helpful suggestion on ways to improve our operation. Furthermore, please allow me to share with you that you get a free Wi-FI if you booked online at... More 

1 review
5 of 5 stars Reviewed 6 days ago NEW

i have to say that everything was perfect the staff are amazing the pool is nice and big there are a lot of activities that will keep you entertained like football and volleyball and face painting for the younger kids while in the pool there are activities such as aqua aerobics and Zumba keep the good work animation team !

Helpful?
Thank Elena R
AlAinR0tana, General Manager at Al Ain Rotana Hotel, responded to this review

Dear Ms. Elena, We are very pleased to read your kind words about our hotel. Our team is committed to provide our guests with excellent customer service and experience. We appreciate your stay and looking forward to welcoming you back to Al Ain Rotana in the near future. Sincerely yours, Carlos Malliaroudakis General Manager More 

1 review
5 of 5 stars Reviewed 1 week ago

Really enjoyed the stay with Rotana!! My 3 yrs old daughter doesn't want us leave from the hotel. The Services provided were extremely good and outstanding Thank you guys for making our stay really pleasant :)

Review collected in partnership with Rotana Hotels

Helpful?
Thank Nadeem E
AlAinR0tana, General Manager at Al Ain Rotana Hotel, responded to this review

Dear TripAdvisor member, Thank you for your lovely comments online. I am so glad that you and your family, especially your 3-year old daughter had a pleasant stay with us. I am sure that our team enjoyed catering to your needs as much as you enjoyed your stay. Looking forward to welcoming you and your family back to Al Ain... More 

1 review
5 of 5 stars Reviewed 1 week ago

Hello, I stayed in Rotana in the month of August. It's very nice hotel very decent staff . I am very impressed from nayyar Hayat khan, who is very professional and very kind cheerful guy. I will visit Rotana soon inshallah Thanks.

Helpful?
Thank Sadik O
AlAinR0tana, General Manager at Al Ain Rotana Hotel, responded to this review

Dear Mr. Sadik, We are very pleased to read your kind words about our colleague named Nayyar Hayat Khan. Our team is committed to provide our guests with excellent customer service and experience. I will definitely share your feedback to him and the team. We appreciate your stay and looking forward to welcoming you back to Al Ain Rotana in... More 

Muscat, Oman
Level Contributor
42 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I have to say that the staff are extremely amazing. The valet parking, the bell boys, the lobby ambassadors, the receptionists, housekeeping and rooms service. Whoever, we encountered were amazing, helpful, knowledgeable and polite. Our room was good, spacious and comfy. The bathroom looked old and rundown but was working just well and this is most important. Found some hair... More 

Helpful?
Thank Hafidh A
AlAinR0tana, General Manager at Al Ain Rotana Hotel, responded to this review

Dear TripAdvisor member, Thank you for writing to us and for highlighting our team members' positive attitude and willingness to serve our guests. In regards to the breakfast and presence of hair in the bathroom, I sincerely apologize for the inconvenience you have encountered and I have taken the liberty to share your comments with our team in Food &... More 

Beirut, Lebanon
1 review
2 of 5 stars Reviewed 1 week ago

We needed a stopover to Muscat so we booked in for 1 night. it started with our online check in where we were promised with a late check out (4:00 pm), but were surprised with a normal check out date and the front office gave a 2 hours extra (as if it was a favor to us). The check in... More 

Helpful?
Thank FoodLover961
AlAinR0tana, General Manager at Al Ain Rotana Hotel, responded to this review

Dear TripAdvisor member, Thank you for taking the time to tell us about your recent stay with us. Please accept our sincere apologies that your overall experience were not able to satisfy your needs or meet your expectations. Rest assured that we will discuss these issues with our Front Office and Food & Beverage Team to ensure that the situation... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Al Ain Rotana, situated in the heart of Al Ain and few minutes away from the famed sites of the city, redefine efficient service with an effortless style. Guests are pampered by well-trained employees which are on hand 24-hours a day. This renowned 5 star property is conveniently located near the commercial hub of Al Ain and is 25 minutes drive from the Al Ain International Airport, 120 km from Dubai International Airport and 160 km from Abu Dhabi International Airport. This hotel with its unique services and facilities will make sure to fulfill your every wish and make your stay an unforgettable experience. Hotel Facilities: 6 world-class food & beverage venues Fully equipped gymnasium Massage rooms Spa Squash courts Wireless internet connection in public area Business centre with professional secretarial support Rooms for guests with special needs Non-smoking rooms Same day laundry & dry-cleaning service Gift shop Beauty salon Barber shop Babysitting upon request Currency exchange Doctor on call Free parking space Valet parking Dedicated parking area Car & limousine rental service Complimentary WiFi available in the limousines for any drop off/ pick-up services Multi-lingual staff ... more   less 

Additional Information about Al Ain Rotana Hotel

Address: Sheikh Zayed Road, Al Ain P.O. Box 1210, United Arab Emirates
Location: United Arab Emirates > Emirate of Abu Dhabi > Al Ain
Price Range: $104 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Al Ain Rotana Hotel 5*
Number of rooms: 246
Reservation Options:
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Also Known As:
Al Ain Rotana Hotel Emirate Of Abu Dhabi
Hotel Style:
#1 Luxury Hotel in Al Ain
#1 Spa Hotel in Al Ain
#1 Family Hotel in Al Ain
#2 Business Hotel in Al Ain
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