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Al Ain Rotana Hotel

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#1 of 13 Hotels in Al Ain
Certificate of Excellence
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Al Ain Rotana Hotel
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804 Reviews from our TripAdvisor Community

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Showing 705: English reviews
A TripAdvisor Member
Reviewed yesterday NEW

The stay at Al Ain Rotana was ok. Didn't have any major problems and it wasn't anything special. Very polite and behaved staff. Someone in hotel charged our credit card an amount of money at the middle of the night while we were still sleeping!!! I received SMS from my bank and when I inquired in the morning, no one... More 

Review collected in partnership with this hotel

Helpful?
Thank A TripAdvisor Member
Aberdeen, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 days ago NEW

Booked through the computer no problem got an upgrade on arrival as didn't want a smoking room food excellent staff brilliant all staff. Vast choice of breakfast and themed nights for dinner at night we went to the fish night and were not disappointed, we will return

Review collected in partnership with this hotel

Helpful?
Thank Norma T
Abu Dhabi, United Arab Emirates
2 reviews
Reviewed 5 days ago NEW

The Al Ain Rotana certainly is the best in Al Ain. From the moment I arrived, all my needs were taken care of. The view, overlooking the swimming pool and mountains in the distance was amazing. Breakfast was top class ... not stuffy and over pretentious

Review collected in partnership with this hotel

Helpful?
Thank gershonm794
1 review
Reviewed 5 days ago NEW via mobile

Was there once,but really enjoyed my staying there! That was very nice place with lots of grounds ,restaurants and facilities. Hotel is modern,rooms comfortable.The cleaning were really good. I used main restaurant wich was excellent(especially breakfast).Waiting stuff were all fantastic. Attentive and friendly.Big thanks to Alex ! The pool was very clean and calm !there was plenty of sunbeds and... More 

Helpful?
Thank Ahmed A
Abu Dhabi, United Arab Emirates
1 review
Reviewed 5 days ago NEW

I was staying in this hotel only for a few days and it was a great time. Rooms, outlets and facilities are very good. We got a cozy room with a pool view. Only one thing was disturbing us sometimes - music from arabic restaurant until late night. Staff is so friendly and proactive. Ladies from reception (if I remember... More 

Helpful?
Thank Natali_4_89
AlAinR0tana, General Manager at Al Ain Rotana Hotel, responded to this review

Dear Ms. Natali, Thank you for taking the time to tell us about your recent stay with us. We appreciate comments from our guests so we can serve you better. It is our goal to provide you with the best services. I sincerely apologize for the inconvenience you have encountered and will address your concern to our Food & Beverage... More 

Al Ain, United Arab Emirates
1 review
Reviewed 5 days ago NEW via mobile

Im member in Al Ain Rotana hotel already 5 years and I want to say that it is the best place in the city where you can spend your free time and take a rest !All stuff is very friendly and kind.In any case they are ready to help and support me in my wishes . All My experience in... More 

Helpful?
Thank joe-juma
AlAinR0tana, General Manager at Al Ain Rotana Hotel, responded to this review

Dear Mr. Joe, We are very pleased to read your kind words about our hotel. Our team is committed to provide our guests with excellent customer service and experience. Gladly your comments will be passed on to the team as they love knowing that our guests appreciate them, our facilities and services. We appreciate your stay and looking forward to... More 

Munster, Germany
1 review
Reviewed 1 week ago

My daughter and me had a wonderful stay in an expectional hotel with perfect service and very friendly staff. The possibilities to enjoy and relax during the stay were really very satisfying for us and we enjoyed the time at the Al Ain Rotana Hotel very much.

Review collected in partnership with this hotel

Helpful?
Thank anjagN1405OL
AlAinR0tana, General Manager at Al Ain Rotana Hotel, responded to this review

Dear TripAdvisor member, Thank you very much for taking time to review our hotel and pleased to know that you and your daughter enjoyed your stay with us. Your comments will be passed on to the team and we hope to welcome you back for another pleasant stay in the near future. Sincerely yours, Carlos Malliaroudakis General Manager More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

Arrived here on a Thursday night after a busy week at work and it was just what my Wife and I needed. Al Ain is about an hour and a bit from Abu Dhabi city (depending on how fast you drive) and it is a lovely place to visit to get a break from the busy city life. Upon arrival... More 

Helpful?
Thank Garry D
AlAinR0tana, General Manager at Al Ain Rotana Hotel, responded to this review

Dear Mr. Dow, I am so glad that you had an amazing experience with us. We are certainly pleased to have you as our guest here in our hotel. I am sure that our team enjoyed catering to your needs as much as you enjoyed your stay. Also, thank you for recommending our hotel to other travellers. Your comments will... More 

Amman, Jordan
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago via mobile

An amazing and welcoming hotel that let you feel like at home. All staff across the hotel receive you with a smile, respect, welcome you with Arabian coffee and dates and try to provide you with the best services. The rooms' size is appropriate, clean with good furniture. All the devices and equipment you might need are available; TV with... More 

Helpful?
Thank Nabilsupernet
AlAinR0tana, General Manager at Al Ain Rotana Hotel, responded to this review

Dear Mr. Nabil, Thank you for the lovely comments you wrote about our hotel. I am glad that we made your stay pleasant. We are happy to serve you and looking forward to welcoming you back to our hotel in the near future. Sincerely yours, Carlos Malliaroudakis General Manager More 

Rueil
Level Contributor
107 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 1 week ago

No comparison with others. Superior rooms are great and the staff is fantastic. Zest and Trader Vicks restaurants are nice too. The swimming pool is open from daylight to late in the evening which is vray convenient. Sure I will come back here

Review collected in partnership with this hotel

Helpful?
Thank Pascal P
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Al Ain Rotana, situated in the heart of Al Ain and few minutes away from the famed sites of the city, redefine efficient service with an effortless style. Guests are pampered by well-trained employees which are on hand 24-hours a day. This renowned 5 star property is conveniently located near the commercial hub of Al Ain and is 25 minutes drive from the Al Ain International Airport, 120 km from Dubai International Airport and 160 km from Abu Dhabi International Airport. This hotel with its unique services and facilities will make sure to fulfill your every wish and make your stay an unforgettable experience. Hotel Facilities: 6 world-class food & beverage venues Fully equipped gymnasium Massage rooms Spa Squash courts Wireless internet connection in public area Business centre with professional secretarial support Rooms for guests with special needs Non-smoking rooms Same day laundry & dry-cleaning service Gift shop Beauty salon Barber shop Babysitting upon request Currency exchange Doctor on call Free parking space Valet parking Dedicated parking area Car & limousine rental service Complimentary WiFi available in the limousines for any drop off/ pick-up services Multi-lingual staff ... more   less 

Additional Information about Al Ain Rotana Hotel

Address: Sheikh Zayed Road, Al Ain P.O. Box 1210, United Arab Emirates
Location: United Arab Emirates > Emirate of Abu Dhabi > Al Ain
Price Range: $99 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Al Ain Rotana Hotel 5*
Number of rooms: 246
Reservation Options:
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Also Known As:
Al Ain Rotana Hotel Emirate Of Abu Dhabi
Hotel Style:
#1 Spa Hotel in Al Ain
#1 Luxury Hotel in Al Ain
#1 Family Hotel in Al Ain
#2 Business Hotel in Al Ain
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Questions & Answers

Here's what travelers have asked, with answers from Al Ain Rotana Hotel staff and other travelers.
4 questions
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Questions? Get answers from Al Ain Rotana Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The room was very comfortable ”
 of 5 bubbles gershonm794, 5 days ago | Read review
“music can disturb u on the 2 floor”
 of 5 bubbles Natali_4_89, 5 days ago | Read review
“Choose Falaj if you can!”
 of 5 bubbles 588garryd, 1 week ago | Read review
“Pay a little extra to get a room in the Village ”
 of 5 bubbles 539darrenc, 1 week ago | Read review
“Townhouse villa ”
 of 5 bubbles shameli2014, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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