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Al Ain Rotana Hotel

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#2 of 14 Hotels in Al Ain
Certificate of Excellence
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1 room 2 adults 0 children
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Al Ain Rotana Hotel
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917 Reviews from our TripAdvisor Community

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Dubai, United Arab Emirates
Reviewed today NEW

Only thing missing was sunshine !! Part from that we were very happy to be there. Nice food, bars open til late. Very accommodating staff . Room / bed comfortable Check out quick. Valet parking nice and quick too.

Review collected in partnership with Rotana Hotels
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Helpful?
Thank jacdoyle13
Dubai, United Arab Emirates
Reviewed yesterday NEW

We were welcomed at reception as returning guests (which was a great start!). We enjoyed very comfortable rooms and were made very welcome by the whole team at Trader Vics, on both nights that we stayed at the hotel. Great deal for a golf and hotel package which was great value.

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Helpful?
Thank CnP-in-DXB
Amman
Reviewed 2 days ago NEW

I have been staying at Al Ain Rotana during business trips, which last between 2 - 6 weeks. They have and continue to manage to make me feel as comfortable as i would be in my own home.. Their accommodations, facilities and most improvidently their customer service and care are exquisite.

Review collected in partnership with Rotana Hotels
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Thank 17farahn
Reviewed 3 days ago NEWvia mobile

Even after 3 years living in the UAE, Moodz is still the place where I like to spend my leisure time.The staff and management have continuously went out of their way to treat me with respect and show me how much they appreciate my business. They have helped me through difficult times by just being good people and supporting me...

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Helpful?
Thank LouieBaker
AlAinR0tana, General Manager at Al Ain Rotana Hotel, responded to this review

Dear Mr. Louie, Thank you very much for leaving us lovely comments online and for highlighting our team members who really took good care very well of your needs during your visit with us. Your trust is very important to us and we will do our very best to continue to meet your expectations. Your comments will be passed on...

Birmingham, United Kingdom
Reviewed 4 days ago NEW

Stayed overnight in comfortable room, everything excellent, except food only average. The hotel is in an ideal location for trip over to Oman. This is our second visit, so happy to recommend this hotel and it's vicinity in the green oasis of Al Ain!

Review collected in partnership with Rotana Hotels
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Helpful?
Thank Nicolette0747
AlAinR0tana, General Manager at Al Ain Rotana Hotel, responded to this review

Dear Ms. Nicolette, Thank you for your positive comments online. I am glad that we made your stay memorable and that you had a great time at Al Ain Rotana. We are happy to serve you and we hope to welcome you back for another pleasant stay with us. Sincerely yours, Carlos Malliaroudakis General Manager

California
Reviewed 4 days ago NEW

I was lodged in a room above a cafe/bistro and the music could be heard through the early morning hours. Reception tried to place me in another room, but none was available. Previous stays placed me in the newer section, but, this time I was told that I had to pay for an upgrade to do so. The hotel asked...

Review collected in partnership with Rotana Hotels
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Helpful?
Thank Spartan58
AlAinR0tana, General Manager at Al Ain Rotana Hotel, responded to this review

Dear TripAdvisor member, Thank you for your feedback online. Please accept our sincere apologies for the inconvenience you have experienced concerning our music. Rest assured that we will look after this matter with utmost attention. Furthermore, we will keep a note of your recent experience so it will help us improve our ability to serve you. Once again, thank you...

Oslo
Reviewed 5 days ago NEW

The staff, the service and the food were very good! The room was clean and lots of towels. The swimming pool aproximate 30 degrees - and lots of towels! Our main goal was a 5 days golf and this was handled by the staff very professional- small lunch boxes were provided with no extra charge Recommended!!

Review collected in partnership with Rotana Hotels
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Helpful?
Thank Pål K
AlAinR0tana, General Manager at Al Ain Rotana Hotel, responded to this review

Dear TripAdvisor member, I am so glad that you had an amazing experience with us and for highlighting our staffs, service and food. Also, thank you for recommending our hotel to other travellers. Once again, thank you and we hope to welcome you back for another pleasant stay with us. Sincerely yours, Carlos Malliaroudakis General Manager

Reviewed 5 days ago NEW

We had 14 people at the hotel for a conference and had a marvelous week! Everyone really enjoyed their time, and we had an excellent and very productive conference. It was mostly due to Madiha Quli, our wonderful host and the person responsible for making all the accommodations. Her incredible customer service ensured all of our needs were accounted for,...

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Helpful?
Thank Bruce B
AlAinR0tana, General Manager at Al Ain Rotana Hotel, responded to this review

Dear Mr. Bruce, Thank you for choosing Al Ain Rotana for your recent trip to Al Ain. I am pleased to read your kind words towards Madiha who demonstrated ownership and dedication towards serving you. Gladly your comments will be passed on to the rest of the team. I am sure that our team enjoyed catering to your needs as...

Milan, Italy
Reviewed 1 week ago

Very good value for money and perfect for our family needs (Room was upgraded as a courtesy) yet the hotel lacks of charm/athmosphere. I would nonetheless return should I happen that be in Al Ain again.

Review collected in partnership with Rotana Hotels
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Helpful?
Thank FedeBruce
AlAinR0tana, General Manager at Al Ain Rotana Hotel, responded to this review

Dear FedeBruce, Thank you for taking the time and valuable comment. We do look forward to welcome you back and hopefully make your stay an even better one. Best regards Armin H. Weller Executive Assistant Manager

Sharjah, United Arab Emirates
Reviewed 1 week ago

They don't care about customer and they promise me. They will give me a swimming pool side but they didn't do it and I inform them am coming with my family they giving me a bad room with bad smiles after that the changing the room but I should to accept because my family was very tired am coming from...

Review collected in partnership with Rotana Hotels
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Helpful?
Thank mohammedaK5967ET
AlAinR0tana, General Manager at Al Ain Rotana Hotel, responded to this review

Dear Mr. Mohammed, Thank you for your recent sojourn here with us and as well for giving us your constructive feedback. Please accept our sincere apologies for the challenges you and your family have experienced. Rest assured that we are continuously working on procedures on how to improve our operations, especially during the back-to-back situations. Please know that we take...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
Al Ain Rotana, situated in the heart of Al Ain and few minutes away from the famed sites of the city, redefine efficient service with an effortless style. Guests are pampered by well-trained employees which are on hand 24-hours a day. This renowned 5 star property is conveniently located near the commercial hub of Al Ain and is 25 minutes drive from the Al Ain International Airport, 120 km from Dubai International Airport and 160 km from Abu Dhabi International Airport. This hotel with its unique services and facilities will make sure to fulfill your every wish and make your stay an unforgettable experience. Hotel Facilities: 6 world-class food & beverage venues Fully equipped gymnasium Massage rooms Spa Squash courts Wireless internet connection in public area Business centre with professional secretarial support Rooms for guests with special needs Non-smoking rooms Same day laundry & dry-cleaning service Gift shop Beauty salon Barber shop Babysitting upon request Currency exchange Doctor on call Free parking space Valet parking Dedicated parking area Car & limousine rental service Complimentary WiFi available in the limousines for any drop off/ pick-up services Multi-lingual staff ... more   less 

Additional Information about Al Ain Rotana Hotel

Address: Sheikh Zayed Road, Al Ain P.O. Box 1210, United Arab Emirates
Location: United Arab Emirates > Emirate of Abu Dhabi > Al Ain
Price Range: $107 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Al Ain Rotana Hotel 5*
Number of rooms: 246
Reservation Options:
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Also Known As:
Al Ain Rotana Hotel Emirate Of Abu Dhabi
Hotel Style:
#1 Family Hotel in Al Ain
#2 Luxury Hotel in Al Ain
#2 Spa Hotel in Al Ain
#2 Business Hotel in Al Ain
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Questions & Answers

Here's what travelers have asked, with answers from Al Ain Rotana Hotel staff and other travelers.
4 questions
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Questions? Get answers from Al Ain Rotana Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a view of the pool area. And let Madiha help you out!”
 of 5 bubbles O3592RRbruceb, 5 days ago | Read review
“Request a pool view to make the most of the daytime sunshine”
 of 5 bubbles m_irec2015, 3 weeks ago | Read review
“falaj wing is a must”
 of 5 bubbles naeemy2015, Dec 17, 2016 | Read review
“Upper floors for great views”
 of 5 bubbles Eastpossum, Dec 8, 2016 | Read review
“the pool view is nice, but be ready to hear some kid noises splashing around.”
 of 5 bubbles Amani410, Dec 7, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question