Ayla Hotel
Khalifa Bin Bin Zayed Al Awwal Street Next to Sheikh Khalifa Bin Zayed Grand Mosque, Al Ain United Arab Emirates
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Dining (25)
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Avg. $66 /night, 12/13 - 12/14
$110
per night
$87
per night
$63
per night
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Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
Cheaper
Average
Higher
About
4.5
#2 of 16 hotels in Al AinLocation
4.5
Rooms
4.7
Value
4.5
Cleanliness
4.8
Service
4.6
Sleep Quality
4.7
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Al Ain city is the place where Ayla Hotel stands elegantly, with 153 guest rooms and suites, providing the utmost personalized and superior service. Ayla Hotel is the new face of luxury in the heart of Al Ain, surrounded by shopping, entertainment and leisure activities suited for business and leisure travelers. The design of Ayla Hotel synthesizes contemporary art and authentic decor, combining innovative touches backed with the distinct Al Ain heritage. The hotel, situated in a bustling locality, is part of the stylish Ayla Commercial Complex comprising shops and government offices. The hotel is designed to meet every aspect of hospitality: comfortable guest rooms, well-equipped Health Club, multi-cuisine food & beverage outlets and state-of-the-art meeting facilities. Ayla Hotel has lined up fabulous accommodation packages to suit the whole family, complemented by trips to legendary Al Ain attractions like Jabel Hafeet, Arts Centre, the prehistoric tombs at Hili Fort -known to be over 4,000 years old, the natural Ain Oasis, Al Ain National Museum and Al Ain Zoo.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Coffee shop
Kids stay free
Highchairs available
Airport transportation
Valet parking
Wifi
Fitness / spa locker rooms
Personal trainer
Sauna
Hot tub
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Rooftop bar
Breakfast available
Breakfast buffet
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Vending machine
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Foot massage
Full body massage
Head massage
Massage
Neck massage
Steam room
Rooftop terrace
24-hour security
Baggage storage
Chapel / shrine
Concierge
Convenience store
Currency exchange
Newspaper
ATM on site
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Dining area
Minibar
Cable / satellite TV
Bath / shower
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Centrally Located
City View
Languages Spoken
English, Russian, Arabic, Filipino and 5 more
Location
Khalifa Bin Bin Zayed Al Awwal Street Next to Sheikh Khalifa Bin Zayed Grand Mosque, Al Ain United Arab Emirates
Name/address in local language
Getting there
Al Ain Airport
8.8 mi•
See all flights
Rental Cars
21 Restaurants
within 0.75 miles
3 Attractions
within 0.75 miles
Reviews
Traveler rating
- 454
- 133
- 23
- 7
- 10
Time of year
Traveler type
Language
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Popular mentions
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Detailed Reviews
Booked our check-in through Agoda last Septmeber, 2020. The front desk staffs are polite, loving the idea that they are being attentive and keen to details. The room was absolutely fair to the price we paid, and the generous included breakfast made it to perfection of getting the price you pay as a customer. It was pandemic, the buffet breakfast was being assisted by crews and they will be the one to get the food for you. They are definitely observing the SOP during this Covid-19 pandemic.
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Date of stay: September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mohamed Soussan, General Manager at Ayla Hotel
Responded Dec 26, 2021
Dear heydyobs Greetings from Ayla Hotel - Al Ain! Thank you for staying with us and taking time out to share your experience on Trip Advisor, All of us are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and look forward to welcoming you back to Ayla Hotel Best Regards Ayla Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I still remember when I checked in to Ayla Hotel on the 28th of February, 2021. From the security guard going to the reception area, I feel welcome to my new home.
All employees demonstrated teamwork and made my 8 Months stay extraordinary. Every morning, the moment they saw us going out of the elevator, you can feel that they were delighted to have us.
Ms. Faye and Ms. Erica constantly greet us with warm smiles while telling us to have a great morning.
Mr. Jana is always kind and helpful to us.
All the security guards are friendly, and they are always smiling. They never missed to greet us in the morning and the evening coming from work.
The housekeeping team made sure that my room was neatly tidied up. (Big thumbs up to Mr. Arshad).
The room service team prepared our food as close as the food we were having back home and always made sure that we were satisfied by asking us randomly.
I would recommend this to all my friends who have plans of coming here to Al Ain.
All employees demonstrated teamwork and made my 8 Months stay extraordinary. Every morning, the moment they saw us going out of the elevator, you can feel that they were delighted to have us.
Ms. Faye and Ms. Erica constantly greet us with warm smiles while telling us to have a great morning.
Mr. Jana is always kind and helpful to us.
All the security guards are friendly, and they are always smiling. They never missed to greet us in the morning and the evening coming from work.
The housekeeping team made sure that my room was neatly tidied up. (Big thumbs up to Mr. Arshad).
The room service team prepared our food as close as the food we were having back home and always made sure that we were satisfied by asking us randomly.
I would recommend this to all my friends who have plans of coming here to Al Ain.
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Date of stay: February 2021Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mohamed Soussan, General Manager at Ayla Hotel
Responded Dec 27, 2021
Dear kingfrederickl Warm greetings from Ayla Hotel – Al Ain. We are truly delighted to receive your positive comments on Trip Advisor; on behalf of the entire management and team, please accept our sincere appreciation. It is indeed a great pleasure to know that you enjoy your stay with us, we are very happy to know that our trained associates especially Mr. Jana Ms. Faye and Ms. Erica provided the best services as possible. This is really one of the things that we try to maintain in our hotel. Once again, thank you very much and we look forward to welcoming you again with the best of our hospitality. Best regards, Ayla Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our team’s most visited Hotel! You are greeted with the most welcoming smiles of their reception staffs and security guards. Thank you to Ms. Eve for being the most approachable and to attending to our needs! Room service and housekeeping staffs are very attentive to requests on calls. Stayed for the week, and other facilities included are enjoyable as well.
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Date of stay: October 2022Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Medhat Birak, Other at Ayla Hotel
Responded Mar 12, 2023
Dear Sir Warm greetings from Ayla Hotel – Al Ain. We are truly delighted to receive your positive comments on Trip Advisor; on behalf of the entire management and team, please accept our sincere appreciation. It is indeed a great pleasure to know that you enjoy your stay with us Once again, thank you very much and we look forward to welcoming you again with the best of our hospitality. Best regards, Ayla Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed for a month at the Suit with a Microwave and stove with no pots, Good stay though I requested two pots and I didn't receive them during my stay. I only received plates and cutlery and I had to share a single pot with my neighbor, I would advise the Hotel to improve and respond positively to the requests from the long-stay clients.
Thank you to Rac, Jena, Eve, and Faya for your being helpful always in good mood with a smile, and not making a mistake in greetings. I felt welcome and was home away from Home.
Thank you to Rac, Jena, Eve, and Faya for your being helpful always in good mood with a smile, and not making a mistake in greetings. I felt welcome and was home away from Home.
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Date of stay: August 2022Trip type: Traveled on business
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Medhat Birak, Other at Ayla Hotel
Responded Mar 12, 2023
Dear Sir Warm greetings from Ayla Hotel – Al Ain. We are truly delighted to receive your positive comments on Trip Advisor; on behalf of the entire management and team, please accept our sincere appreciation. It is indeed a great pleasure to know that you enjoy your stay with us Once again, thank you very much and we look forward to welcoming you again with the best of our hospitality. Best regards, Ayla Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
From July 20 to 30 I had to stay in Al Ain for company purposes. stayed at the Ayla hotel for the last 6 days. The rooms are really nice and clean, but the staff make it a nice place to stay. All of the staffs are incredibly helpful and generous with their time and advice. Spcial mention to Mr. jana who have assited me, he was there always smiling and ready. The Manager on duty was so caring and thoughtful as he checked us all in without any delay and helped. he was the best example of service for his staff. I like this hotel because they cleaning the room daily and changing the towel every days. Special thanks to House keeping staffs. It is really nice to visit in a place where staff are very welcoming.
I say thank you for brightening up our journey. And best of everything in your future!
I say thank you for brightening up our journey. And best of everything in your future!
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Date of stay: July 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from May Anne Letuania, Other at Ayla Hotel
Responded Aug 3, 2020
Dear sr-seethi Warm greetings from Ayla Hotel – Al Ain. We are truly delighted to receive your positive comments on Trip Advisor; on behalf of the entire management and team, please accept our sincere appreciation. It is indeed a great pleasure to know that your stay spent with us has been a pleasant experience as we deliver the best of our hospitality. We wish to thank you for appreciating our friendly and professional associates Housekeeping, It is also a delight to know that our associate Mr. Jana has provided you great service during your visit We are also very pleased to be recommended to your friends, and be assured that the same experience will be delivered. Once again, thank you very much and we look forward to welcoming you again with the best of our hospitality. Best Regards Ayla Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Assistant Front Office Manager Mr. Redhat and other two staff members (one male and one Filipino female) were very polite, friendly and shown a good hospitality. Two of our rooms were upgraded. Rooms were spacious and very clean. There was a supermarket in the hotel building itself and the hotel has it's own parking, which is a plus. Due to COVID situation, we were not allowed for self-service of breakfast. So, for each and everything we had to look and wait for a staff member in order to respond to our need. All the restaurant staff members "need to learn hospitality and also should learn how to treat the guests". We can understand that they were under pressure, but that should not be shown towards the guests. On the other hand, both the Chef were very kind, friendly with a great helping tendency (even though they were under a really high pressure). Both the chef even tried to serve some food for us and other guests. When we were checking-out we met a staff member from Goa (hope he is the housekeeping in-charge). He too was very friendly, kind enough and checked with us regarding how was our stay and were we happy or not. I remember the bell boy 'Jana', who was so kind and behaved in a very friendly manner with our kids. Overall, our stay was satisfactory, except our experience in the restaurant. I am mentioning Average service below, only because of the restaurant experience. I forgot to mention that the food items were also very good, tasty and hygienic.
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Date of stay: December 2020
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mohamed Soussan, General Manager at Ayla Hotel
Responded Dec 26, 2021
Dear rrajkumar_78 Warm greetings from Ayla Hotel – Al Ain. We are truly delighted to receive your positive comments on Trip Advisor; on behalf of the entire management and team, please accept our sincere appreciation. It is indeed a great pleasure to know that you enjoy your stay with us Once again, thank you very much and we look forward to welcoming you again with the best of our hospitality. Best regards, Ayla Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Loved my stay here for 20 days. The staff is very friendly and made my stay very enjoyable. The food options have been incredible. I am always welcomed by Jana at the door who is ever smiling and helpful. Getting a taxi is very easy and the location makes makes the hotel very accessible to all places. Recommend!
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Date of stay: November 2022Trip type: Traveled on business
Room Tip: Spa and exchange center near by
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Medhat Birak, Other at Ayla Hotel
Responded Mar 12, 2023
Dear Sir Warm greetings from Ayla Hotel – Al Ain. We are truly delighted to receive your positive comments on Trip Advisor; on behalf of the entire management and team, please accept our sincere appreciation. It is indeed a great pleasure to know that you enjoy your stay with us Once again, thank you very much and we look forward to welcoming you again with the best of our hospitality. Best regards, Ayla Hotel Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I would like to inform you about your restaurant I can't imagine the atmosphere and the location or the test of the food
It was amazing I really like it.
Actually I came there after one of your team suggested me your place his name is Kareem I think he is chef 👨🍳 how many times he told me about your restaurant and I got shocked about the restaurant Actually is one of the best in Dubai.
Really you are lucky to have one like Kareem always he is trying to get customers to your restaurant .
Thanks for all the team
For the management
Special thanks to Kareem
It was amazing I really like it.
Actually I came there after one of your team suggested me your place his name is Kareem I think he is chef 👨🍳 how many times he told me about your restaurant and I got shocked about the restaurant Actually is one of the best in Dubai.
Really you are lucky to have one like Kareem always he is trying to get customers to your restaurant .
Thanks for all the team
For the management
Special thanks to Kareem
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Date of stay: February 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
All the staff were friendly. Honestly had an amazing breakfast every morning. The Reception Staffs were nice and accommodating and the housekeeping is doing a great job, always coming back to the hotel with a clean room. During check out, the guy named Jana who helped us with oir bags was such a nice guy. I will surely recommend this place to anyone.
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Date of stay: December 2020Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mohamed Soussan, General Manager at Ayla Hotel
Responded Dec 26, 2021
Dear Stay791041 Warm greetings from Ayla Hotel – Al Ain. We are truly delighted to receive your positive comments on Trip Advisor; on behalf of the entire management and team, please accept our sincere appreciation. It is indeed a great pleasure to know that you enjoy your stay with us, we are very happy to know that our trained associates especially Mr. Jana provided the best services as possible. This is really one of the things that we try to maintain in our hotel. Once again, thank you very much and we look forward to welcoming you again with the best of our hospitality. Best regards, Ayla Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
VERY POOR SERVICE, I was trying to book a room but I was kept on hold for 3 times and once the reservation agent called Zahra answered she was so rude,answering me by :reservations. Not even starting with her name or the name of the property,moreover she was giving me a rate of 400 aed while it's just 250+ in booking.com, and asking me to call back on the day I wanna come .Well I have to book and prepare for my trip ahead and its just 6 days advanced booking, she could book it instead of me calling her on that date and telling me that she don't have any room for me. and the way she talked will make the hotel lose potential buisness.
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Date of stay: February 2021Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We have a promotion for a yearly membership at 2199 offers valid until 31st Of December 2019, otherwise for a monthly Single male 800 Dhs and single Female at 550 Dhs.
18 years old and above :)
No clue, never availed a massage
Yep, they do
"I had to arrange my bike being secured separately from the open garage, I'd ideally had it in my room as people are allowed to take prams in"Read full review
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PRICE RANGE
$79 - $96 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of Abu DhabiAl Ain
NUMBER OF ROOMS
153
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Ayla Hotel
Which popular attractions are close to Ayla Hotel?
Nearby attractions include Grand Cinemas Bawadi Mall (0.6 miles), Al Darmaki Fort (0.7 miles), and Hili Tower (0.5 miles).
What are some of the property amenities at Ayla Hotel?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at Ayla Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Ayla Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and breakfast during their stay.
Is parking available at Ayla Hotel?
Yes, free parking, secured parking, and street parking are available to guests.
What are some restaurants close to Ayla Hotel?
Conveniently located restaurants include Ayla Restaurant, Moodz Sports Bar & Lounge, and Al Mallah Restaurant.
Are there opportunities to exercise at Ayla Hotel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Ayla Hotel have airport transportation?
Yes, Ayla Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Ayla Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Ayla Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Ayla Hotel?
The staff speaks multiple languages, including English, Russian, Hindi, Arabic, Turkish, Filipino, and Tamil.