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Ayla Grand Hotel

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Traveler (108)
Room & Suite (139)
Dining (15)

About

Location
Cleanliness
Service
Value
This 5 Star property is strategically situated in the town center of Al Ain. Ayla Grand Hotel is the highest hotel in the city and is within walking distance from major attractions, business centers and shopping stores. AL Ain Mall is just across the road from the property. All rooms and suites are richly decorated; keeping in mind comfort and elegance. Choose from a variety of room and suite types; classic, deluxe to two and three bedroom suites. All are equipped with the latest technology including a lighting control panel and options of both a standing shower and spacious bath tub. The hotel has an array of dining options from a cosy coffee shop, Tamra Café in the lobby to a fine dining specialty restaurant on the mezzanine level. The all-day dining, Nara Restaurant serves cuisine for breakfast, lunch and dinner. Guests may also enjoy a wide range of snacks and beverages at Sky 5 Cafe while relaxing at the rooftop pool. The spacious Pearl Ballroom of 264m² accommodates up to 200 guests for all types of business and social occasions, tailor made to match any requirement. The additional boardrooms are perfect for smaller gatherings. Stay fit in a fresh atmosphere with natural daylight at the fully equipped Pulse Health Club gym with the latest technology or relax and rejuvenate your body and soul at the Pulse Spa complete with a couples massage enclave as well as a separate Jacuzzi, steam room and sauna for men and women. Professionally trained therapists will soothe all types of aching muscles and joints. Cool off with a refreshing dip and enjoy stunning open air views from the rooftop pool overlooking the garden city. The nearest airport is Al Ain International Airport, 17 km from the property. This property also has one of the best-rated locations in Al Ain! Guests are happier about it compared to other properties in the area. Couples particularly like the location — they rated it 9 for a two-person trip. This property is also rated for the best value in Al Ain! Guests are getting more for their money when compared to other properties in this city.
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Property amenities
Pool
Room service
Free parking
Restaurant
Spa
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar/Lounge
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Microwave
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Kitchenette
Non-smoking rooms
Smoking rooms available
Suites
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Good to know
HOTEL STYLE
Charming
Business
HOTEL CLASS
Hotel links
Visit hotel website
Special Rate:Free room upgrade
71Reviews
2Q+A
6Room tips
Traveler rating
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Popular mentions
Starting with the lobby it feels live and warm with the piano being played on the evening and the sound of waterfall it feels amazing . For the restaurant i was not able to test if the food is good or not due to some personal matters . Anyway the room was very clean and
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Response from AylaG110, General Manager at Ayla Grand Hotel
Responded 1 week ago
Dear Mr. Akharbi, First of all, we would like to thank you for taking the time to write to us regarding your experience at the Ayla Grand Hotel whilst staying us. We do appreciate your positive feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our Team members accordingly and we are looking forward to Welcoming you back to our Hotel in the near future. Kind regards, Mohamed Soussan Group General Manager,
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For a five star hotel, I would not really recommend this place. From the moment I booked everything was good except when i ask if I can pay directly upon check-in. The staff automatically made a "pre-authorisation" on my debit card without waiting for my confirmation and I had
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Response from AylaG110, General Manager at Ayla Grand Hotel
Responded 1 week ago
Dear Valued Guest, We would like to thank you for taking the time and trouble to write to us regarding your experience at Ayla Grand Hotel. We are extremely sorry about the unsatisfactory level of service that you experienced during your stay and we can assure you that the matter has been thoroughly investigated and will not re-occur. We do hope that we will be in a position to welcome you back Ayla Grand Hotel and redeem ourselves. Once again, thank you very much for bringing your dissatisfaction with the levels of service to our attention. Kind regards, Mohamed Soussan Group General Manager,
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My review is based on giving positive and negative feedback so the hotel can improve. The good: rooms are amazing and a very high standard. Great size, bathroom etc all 5 star. Rate we paid for a night with breakfast was just over $110 which was amazing value for money for a 5
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Response from AylaG110, General Manager at Ayla Grand Hotel
Responded 4 weeks ago
Dear Mr. Dufeelios, First of all, we would like to thank you for taking the time to write to us regarding your experience at the Ayla Grand Hotel whilst staying us. We do appreciate your positive feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our Team members accordingly and we are looking forward to Welcoming you back to our Hotel in the near future. Kind regards, Mohamed Soussan Group General Manager,
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Location is very good and next to Al Ain Mall and near to major attractions, shopping hubs and business centers across the road. In addition, the receptionist staff were friendly and efficient, the hotel is very clean with good facilities,‪ rooms are very nice and big and the
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Response from AylaG110, General Manager at Ayla Grand Hotel
Responded 4 weeks ago
Dear Ms. Alsuwaidi, First of all, we would like to thank you for taking the time to write to us regarding your experience at the Ayla Grand Hotel whilst staying us. We do appreciate your positive feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our Team members accordingly and we are looking forward to Welcoming you back to our Hotel in the near future. Kind regards, Mohamed Soussan Group General Manager,
Read more
Very Bad Experience they give us room without Ac no one even border to help us we are calling 3 hours they say the option is to down grade your room small room and no view instead of making you feel good they make us begar no even calling us to follow up not even one single
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Response from AylaG110, General Manager at Ayla Grand Hotel
Responded 5 weeks ago
Dear Ms. Catherine, First of all, we would like to thank you for taking the time to write to us regarding your experience at the Ayla Grand Hotel whilst staying us. About your problem you already upgraded from standard room number 513 to one bad room suit number 536 not down grade ,and i think a suit is enough for four persons . Your comments have been shared with our Team members accordingly and we are looking forward to Welcoming you back to our Hotel in the near future. Kind regards, Mohamed Soussan Group General Manager,
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Previous
I actually don’t know. But I paid 250AED per night. I advise you to do so because the mall is right across the hotel and you will have a variety of choices. Unless of course you’re going there for a business trip. Anyways the season is different now and you might get a better price now. Hope that was helpful.
0 votes
I would like to know if the hotel is guest friendly or not, please. Thanks
Yes they are frindly
0 votes
"All rooms were good."
"The Hotel is right in front of Al Ain Mall"
"We had a landmark room and were facing Al Ain mall. The views were also of the road and the desert in the background. Lovely and quiet."
"Very clean , so any room is a good choice."
"AC is designed to throw air on the bedhead and if you do not like this (like me), you will not be able to sleep well."
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PRICE RANGE
$55 - $177 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of Abu DhabiAl Ain
NUMBER OF ROOMS
220
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