Ajman Saray, a Luxury Collection Resort, Ajman
Sheikh Humaid Bin Rashid Al Nuaimi Street, Ajman 8833 United Arab Emirates
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What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 12/13/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Ajman Saray, a Luxury Collection Resort, Ajman
Updated 12/13/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#9 of 42 in Ajman
Location
4.2
Cleanliness
4.7
Service
4.6
Value
4.4
Situated along the Arabian Gulf, just minutes from Dubai, our resort overlooks endless expanses of pristine sand and turquoise water.
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Property amenities
Yoga classes
Coffee shop
Squash
Table tennis
Children's playground
Indoor play area for children
Photo copier / fax In business center
Hammam
Personal trainer
Outdoor dining area
Highchairs available
Hand massage
Manicure
Neck massage
Pedicure
Waxing services
Gift shop
ATM on site
Doorperson
First aid kit
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Room features
Bathrobes
Desk
Interconnected rooms available
Seating area
Separate living room
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Family
Languages Spoken
English, Hindi
Location
Full view
70Somewhat walkable
Grade: 70 out of 100
17Restaurantswithin 0.3 miles
3Attractionswithin 0.3 miles
Contact
Sheikh Humaid Bin Rashid Al Nuaimi Street, Ajman 8833 United Arab Emirates
Name/address in local language
Getting there
Rental CarsSee all Ajman rental cars
1622Reviews230Q+A100Room tips
Reviews
Traveler rating
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- 49
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Popular mentions
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+1
If you are looking for a seaside holiday then this is the place to be. Secluded hotel, with its own clean beach. Nice rooms, great food and relaxing atmosphere. Nearby there is where to go out in the evening. We all liked it very much.
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Date of stay: April 2022
Rooms
Service
Sleep Quality
Helpful
We enjoyed our stay at the Ajman Saray. As Titanium Elite with Marriott we used a couple of suite night awards and were upgraded to the 1br ocean view suite a few days before arrival. Nice suite with a big balcony and great views! I will say this hotel is perhaps a bit more understated luxury, in comparison to Dubai. We did enjoy the beach/ water and the shisha at the restaurant by the pool was very good! All staff we met were very nice and professional and the breakfast spread was pretty good. 4 stars not 5 because honestly I was expecting it to be a bit fancier/ upscale after following their social media accounts for the weeks leading up and was a bit let down once we arrived on site :) Also there is very limited things to do around the hotel and everything would require a taxi/ car for outside food, etc. Lastly, the gym is well stocked with equipment, but got quite hot during the day. Also service at the beach chairs was basically non existent, at least when we were there. However, chairs were comfy. Lastly, there were quite a lot of families with kids the weekend that we were there - just something to note for prospective travelers as there were probably more kids than adults in the pool areas during the day/ evening. Overall I think this is a nice option in Ajman, away from the bustle of Dubai, and would consider staying here again :)…
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Date of stay: June 2022Trip type: Traveled
Helpful
Thanks to all the hotel staff for the excellent service. Vacation was held at a high level. The staff is responsive. Separately, I would like to mention Elvin. He can help in any situation, thanks to the knowledge of several languages.
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Date of stay: June 2022Trip type: Traveled
Helpful
I have the pleasure of staying here at the hotel, and enjoying it all. Very high standard, their staff, are very service minded and sweet and nice people. I can highly recommend the hotel. I'll be back.
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Date of stay: June 2022Trip type: Traveled
Helpful
Response from Mahmoud Elsayed, Guest Services / Front Office at Ajman Saray, a Luxury Collection Resort, Ajman
Responded 2 weeks ago
Dear Christian, Warmest greetings from Ajman Saray, a Luxury Collection Resort. We are happy to hear you had a positive experience at Ajman Saray! We value your input and looking forward to welcoming you again to our property. Warm regards, Hotel Management
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Absolutely not a Luxury collection standard For 3 and a half hours nobody came to clean the room despite several reminders Bathrooms and sheets have a peculiar odour and this is not really acceptable Responses on the telephone were not forthcoming and I had to go to the lobby to find the duty manager who then stepped in to take action
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Date of stay: June 2022Trip type: Traveled
Helpful
Response from Mahmoud Elsayed, Guest Services / Front Office at Ajman Saray, a Luxury Collection Resort, Ajman
Responded 2 weeks ago
Dear Ranjit, Thank you for taking the time to let us know about your experience while staying with us. Your experience of Housekeeping service is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the Housekeeping leadership team to ensure the necessary guidelines are in place and reviewed to prevent the mentioned issue from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely, Hotel Management
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Ajman Saray is a place for you if you want to enjoy a beach vacation. The place has a lot of wonderful facilities with its private beach - which is very neat. When you walked outside the hotel, the staff offered to order you a taxi, if you don't have one on its way. They also told us about the traffic to the most common destinations. The staff is very service-minded and will do everything in their power to make your stay even better. Our vacation was surrounded by great staff which made our stay excellent. At the buffet restaurant, we have several encounters with John and Vinod. They always took care of our needs and provided us with smiles and personal service. - remembering our room numbers and different coffees and drinks. They will always find the time to smile and ask about your day no matter how busy it is. - and this counts for all staff as well. If you let the staff know about your allergens they will make sure to get you a fitting meal. Chef Rahul will always make something tasty. At the pool and beach, we have several great encounters with all the staff, but especially Thirandu. No matter how hot it was outside they will always serve you with the biggest smile on their face. When we sat on our last night at the hotel we ordered a couple of drinks and met Thirandu serving there. He remembered from a previous chat that it was our last night at the hotel, and gave us a bon voyage cake. At the buffet you experience food from all over the world with different theme nights, so you don't eat the same food every day. The room service was fast and excellent. The staff was very professionally trained and well mannered. We will recommend Ajman Saray if you want a nice play to stay within a short distance to the different attractions around Ajman and Dubai. We will definitely return to Ajman Saray for our next trip to UAE. Best regards, Kasper & Kristina, Room 917.…
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Date of stay: May 2022
Value
Cleanliness
Service
Room Tip: Both sides of the hotel has nice views.
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Helpful
Response from Mahmoud Elsayed, Guest Services / Front Office at Ajman Saray, a Luxury Collection Resort, Ajman
Responded 3 weeks ago
Dear Kasper & Kristina, Warmest greetings from Ajman Saray, a Luxury Collection Resort. Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is providing the highest standards of service and comfort to our guests and we are delighted that we met your expectations! It is our absolute pleasure and looking forward to welcoming you again to Ajman Saray. Warm regards, Hotel Management
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I was there with my wife and kids celebrating our Anniversary and I must call out the excellent service by Mr Vinod at the Vista and the staff at Mehjana for the love and how they took special care of us... and ensured we had a good time
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from Mahmoud Elsayed, Guest Services / Front Office at Ajman Saray, a Luxury Collection Resort, Ajman
Responded 3 weeks ago
Dear Valued Guest, Warmest greetings from Ajman Saray, a Luxury Collection Resort. We are happy to hear you had a positive experience at Ajman Saray! We value your input and looking forward to welcoming you again to our property. Warm regards, Hotel Management
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We "found" this hotel while staying at Sheraton Sharjah because we went here for dinner a couple times. Really liked the vibe and decided to stay for about 10 nights. Everyone was friendly and the service is great. 24 hour well equipped gym was really nice. They even have a squash court but unfortunately no squash trainer so I didn't get a chance to use it. Kids club is really nice. We got a 1BR suite and were very happy with the room. it was big enough and very comfortable with a great sea-view balcony. The beach was excellent. Soft sand and clean. Breakfast was really nice. The fruit selection we found variable so one staff member took it upon herself to make us a special fruit platter each morning. We really appreciated this. If you want to be near dubai, want to be on the beach, and don't want to spend all of your money, this is the place. Airport in about 30 minutes, JBR in a little over an hour. I highly recommend.…
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Date of stay: April 2022
Value
Location
Service
1 Helpful vote
Helpful
Response from Mahmoud Elsayed, Guest Services / Front Office at Ajman Saray, a Luxury Collection Resort, Ajman
Responded 4 weeks ago
Dear Valued Guest, Warmest greetings from Ajman Saray, a Luxury Collection Resort. Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is providing the highest standards of service and comfort to our guests and we are delighted that we met your expectations! It is our absolute pleasure and looking forward to welcoming you again to Ajman Saray. Warm regards, Hotel Management
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Although we were here in January, we’re now Just in the middle of our 14 day holiday ( we’ve been coming here since it opened as a Starwards luxury hotel, about 8 years) & try to return at least twice a year. 1st time in a suite for us & it hasn’t disappointed. The standard of service delivery is always excellent, the staff across the board are superb ( NOTHING is too much trouble) some rules & regs change every time ( but unfortunately not the one that’s supposed to prevent people reserving sun beds at Dawn!!🤪🤪🤦♂️🤦♂️🤔( why have a written policy & NOT enforce it????) . The pool 🏊♀️ is always spotless, as is the rest of the hotel, great to see regular staff and we always appreciate the efforts made by EVERY member of staff! Thank you so much for yet another wonderful fortnight at the Ajman Saray! K& J.…
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from Mahmoud Elsayed, Guest Services / Front Office at Ajman Saray, a Luxury Collection Resort, Ajman
Responded 4 weeks ago
Dear Keith, Warmest greetings from Ajman Saray, a Luxury Collection Resort. Thank you for sharing your kind words and positive feedback with us and for your loyalty to our hotel. It is always a pleasure to welcome you back . greetings from the entire team and we look forward to serving you again soon! Sincerely, Hotel Management
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We are in this hotel for the fourth time and will come more often. Beautiful large rooms with super comfortable beds, bathroom with shower and bathtub with separate toilet, plus a furnished balcony. Staff is very nice, helpful and courteous. You have to mention a waiter named Zue Zan, she reads your every wish from your eyes and always tries to fulfill it, she is very hardworking, helpful and courteous, you can always rely on her.
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from Mahmoud Elsayed, Guest Services / Front Office at Ajman Saray, a Luxury Collection Resort, Ajman
Responded 4 weeks ago
Dear Valued Guest, Warmest greetings from Ajman Saray, a Luxury Collection Resort. It is always a pleasure welcoming you back to our property. Thank you for sharing your positive feedback with us. We are ecstatic that you are happy with your experience with us and we are looking forward to your next visit. Warm regards, Hotel Management
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PRICE RANGE
$129 - $195 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of AjmanAjman
NUMBER OF ROOMS
205
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Claim Your Listing Frequently Asked Questions about Ajman Saray, a Luxury Collection Resort, Ajman
Which popular attractions are close to Ajman Saray, a Luxury Collection Resort, Ajman?
Nearby attractions include Aqua Bounce Ajman (0.2 miles), Badr Lounge (0.2 miles), and Play Land (0.2 miles).
What are some of the property amenities at Ajman Saray, a Luxury Collection Resort, Ajman?
Some of the more popular amenities offered include a coffee shop, a gift shop, and an indoor play area for children.
Which room amenities are available at Ajman Saray, a Luxury Collection Resort, Ajman?
Top room amenities include a desk, a seating area, and a separate living room.
What food & drink options are available at Ajman Saray, a Luxury Collection Resort, Ajman?
Guests can enjoy an outdoor dining area during their stay.
What are some restaurants close to Ajman Saray, a Luxury Collection Resort, Ajman?
Conveniently located restaurants include Bukhara, Safi Steakhouse, and Sabella's.
Are there opportunities to exercise at Ajman Saray, a Luxury Collection Resort, Ajman?
Yes, guests have access to yoga classes during their stay.
Which languages are spoken by the staff at Ajman Saray, a Luxury Collection Resort, Ajman?
The staff speaks multiple languages, including English and Hindi.
Does Ajman Saray, a Luxury Collection Resort, Ajman have any great views?
Yes, guests often enjoy the ocean view available here.