Lovely hotel, nice to be back having last visited in 2019. A few changes - the in-house restaurants have been rebranded but still offer a choice of dining, Staff extremely helpful. An evening drink on the balcony overlooking the sea is now spoiled, however, by the huge (we're talking 15' x 10' approx) TV screen which has been set up at the edge of the pool, which shines light into all sea-facing balconies. No, not all guests want to watch football every evening.
Just returned from a 10 day break at the Ajman Saray First thing to say is what a wonderful place and what wonderful people The hotel itself is fabulous, well appointed and well looked after, the rooms were spacious and spotless, we had a city view room with a huge comfortable bed and it’s own separate bathroom and a WC at the other end of the suite, the view from the large balcony,whilst pleasant during the day, came to life at night with the city lit up below you. Air conditioning was wonderful and needed with the outside temperature hitting 40 degrees every day A lovely pool and beach area and ample day beds for all the guests were well attended by the friendly and attentive staff who just could not do enough for you. Simply push the call button and someone was with you within a minute or so to take your order and get your drinks to you rapidly Prateek was a superstar I’ve read the reviews regarding things not being included in the AI package and was a little concerned, however I need not have been worried, sure, some items carried a supplement but everything was very clearly explained and we never once felt that the package was not more than adequate The food in the Vista buffet restaurant was plentiful and well presented, plenty of choice too cooked to to perfection, Endee and Zhu Zan stood out as fantastic restaurant staff and made our visits really enjoyable The Mejhana restaurant was wonderful and Swajay and Milan made our visits a pleasure they are both wonderful young men and a huge asset to your organisation they could not have been more helpful, even down to reserving tables for us when they realised we would be late back from a trip into Dubai If you get a chance please visit this fabulous hotel and let the fantastic staff take all the pressure off you and give you a wonderful holiday.…
We came to attend event in Ajman Saray resort. We found amazing hospitality from all our staff, special Mr. Dewa concierge and F&B staff who Sirf us lunch in vasta main restaurant. Food was amazing. I recommend to my family and friends to visit and enjoy the hospitality service.
Just coming to the end of our bi-annual visit to the Saray and, as usual, never disappoints. We've been coming since it's conception as a Starwoods luxery selection, and it's transitioning through the Marriott hotel group and always found it exceptional value for money. There's been many changes of policy and services over the years ( some times to its detriment) but ONE quality remains a constant & that's the service of the hotel staff. One observation I've had ( over the past 2 years & 4 visits) in particular is a lad called Chris who works as a "poolside " waiter, without doubt his skill set and inter-personal abilities would grace ANY premier London hotel ( let alone Dubai) why he is STILL in the same position and not wearing a managerial suit by now?? Is beyond belief! Another outstanding colleague is Pasha ( also poolside) a tad more formal but outstanding service delivery. I'd be surprised if either hasn't been " poached " by one of the majors in Dubai soon. Special mention must also go to Diana ( front of house) and all the restaurant staff ( far too many to name individually unfortunately) although our next two holidays this year are both on the Palm Dubai) we really look forward to our January break here in the Ajman Saray & hopefully see many regular faces again. Thanks once again for a consistently fabulous holiday. K & J. Pearson…
I don’t like to write reviews about places , I really like coz they get too popular and busy but I ll make an exception here(: Ajman Saray is a gen of a hotel , clean , well trained staff and great location and facilities Many thanks to Syed , Nia, and all other staff members and managment and a special mention to bell desk staff and concierge
Visited Solo for 3 nights to escape the Melee of Christmas in the U.K. I had several email exchanges with the hotel prior to departure regarding things like festive menus etc, all of which were answered promptly. I arrived late on Christmas Eve and received a warm welcome. I was shown to my room on the 4th floor, which was very comfortable. As a Marriott Bonnvoy elite member I was given a voucher redeemable at either a bar, restaurant or coffee shop, which was a nice touch. Food was excellent, I only partook on buffet food or in room dining, however both were excellent. The resort is well appointed and comfortable. The staff are also fabulous and friendly. Transfer from the airport takes around 30-40 minutes and cost around £30 which was reasonable. I would certainly stay here again.…
A great 5 star hotel….however don’t be fooled by travel agents telling you it’s only 20mins from Dubai. Because of the traffic you are looking at between 45mins & 1hr to get to the centre of Dubai, and while the taxis are cheap, the cost soon mounts up. I cannot fault the staff, who were always courteous and helpful, and the facilities are excellent. This hotel is excellent for people who just want to lounge by the beach, or the pool, and top up their tan. If on the other hand, you want to to be out, visiting Dubai and doing shopping, I would certainly think twice. You may well be better off paying a little extra and staying at a hotel closer to the city centre.
Arriving to Ajman, I did not know what to expect. In 2017, I took a group to Dubai and stayed in the Business district. This experience to Ajman was totally different. In all transparency, when I arrived I was nervous my group of travelers would not be satisfied with the distance of the resort to Dubai. However, my representative, Simone, was the absolute best! From start to finish she addressed every need. Simone helped me to see the positive with my choice to bring my group to Ajman. Simone not only helped to organize my group booking, she helped to arrange a beautiful welcome dinner on the property for my group. My request were beyond met. I truly appreciate her hospitality and customer service. On the first day, I went to speak with Cheriza in concierge, she was a life saver! Cheriza noticed I was not completely happy, I told her my concerns and doubts. Cheriza took the initiative to assist with arranging my group on a day trip into Dubai. We were pleased and satisfied. In addition, Dawa the concierge went over and beyond to outline the itinerary of our excursions and he personally arranged our trip into Dubai and Desert Safari. Dawa and Cheriza was just what I needed to help with managing my group. All of my expectations surrounding customer service were met. As for the resort, it was breathtaking, Amazing views, clean facilities and relaxing beach areas. Every doubt I had concerning the resort was erased. I learned so much about Ajman and realized it was a beautiful extension to our trip. In fact, I will be returning December 2023 with another group and highly considering Ajman Saray! If you are considering going to Dubai, stay here. It is a Gem with easy access into Dubai. ! Thank you to the staff of Ajman Saray for an unforgettable experience.. Tynita Jackson Travel Array…
Wow, what an absolutely amazing hotel! We stayed here for our honeymoon and honestly, it was such a brilliant experience. The hotel and grounds are so beautiful and the staff were amazing. We decided to opt for the all inclusive package and were really impressed with the food and drink options as there was so much choice and also the fact that there is poolside table service. There are 3 restaurants to choose from if you do opt for the all inclusive package and then one beach bar which is not included but has the most amazing views! We also loved the fact that the hotel has its own private beach. Although I have to say, the best part about our trip was definitely the staff, they were all so friendly and couldn’t do enough for us. I would absolutely recommend the Ajman Saray to anyone who is thinking of staying there. Thank you again for a wondering holiday! …
We have celebrated our anniversary in this beautiful hotel, so peaceful and perfect for couples getaway. Brankica who is leading the F&B as well as Katerina who handles front office, both lovely, attentive, guest oriented, true hoteliers. They made sure we were looked after every minute of our stay. Dawa was the most effective concierge we ever came across! Thank you all for making our weekend amazing!
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