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Cheaper
Average
Higher
About
4.5
#2 of 40 hotels in Ajman
Location
4.5
Rooms
4.4
Value
4.5
Cleanliness
4.6
Service
4.6
Sleep Quality
4.5
With its idyllic location right on the private beach, Bahi Ajman Palace is a heritage retreat with a modern spirit offering captivating views of the Arabian Gulf. Balancing world-class facilities with the legendary Arabian hospitality, it offers 254 beautiful rooms, suites and serviced residences, a remarkable range of restaurants and lounges, an array of leisure options and personalized service in a tranquil atmosphere to make your stay memorable and help "Creating moments to write home about..." Bahi Ajman Palace is conveniently located 22 km from Dubai International Airport and 11 km from Sharjah International Airport.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Marina View
Quiet
Languages Spoken
Russian, Arabic, Filipino, Hindi
Location
Sheikh Humaid Bin Rashid Al Nuaimi Street, Ajman United Arab Emirates
Name/address in local language
Bahi Ajman Palace Hotel
4,591 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
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The Bahi Ajman Palace Hotel is frequently lauded for its serene atmosphere and elegant decor, offering travelers a comfortable and inviting experience. Guests have called out the exceptional service and praise the spacious, clean rooms with breathtaking sea views.
While the hotel's location is central with easy access to attractions, some guests find it a tad far from Dubai. The amenities, including a well-maintained beach and diverse dining options, are popular, though a few guests suggest the rooms could benefit from a refresh.
Location
Central
Atmosphere
Inviting
Rooms
Spacious
Value
Reasonable
Cleanliness
Meticulous
Service
Attentive
Amenities
Outstanding
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My husband and I stayed for the new years eve. It was a last minute booking, but it was all worth it! Everything was good, from the hotel staff courtesy, clean and comfortable room, good food. We really enjoyed our stay. They have a very nice set-up for the new year’s eve dinner for guests and we had a great view of the fireworks at midnight. Room Service and Housekeeping guys are very attentive to all your needs, quickly responds to all your requests. Hotel ambiance is nice, you really get to feel the holiday vibes. I love the lemon grass scent everywhere! The only drawback for me is the non-availability of valet. But this is not a big issue anyway. Overall it was a great experience and will definitely consider coming back!
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Date of stay: January 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marketing Department, Guest Services / Front Office at Bahi Ajman Palace Hotel
Responded Jan 6, 2021
Dear Ree Bm, Thank you for choosing to stay at Bahi Ajman Palace and for celebrating the new year with us. We are happy to know that you liked the friendliness of our associates, rooms, food buffet and hotel services. Rest assured that your kind compliments will be shared with our entire team. It would be our great pleasure to have you as our guest once again soon. Kind regards Ahmed Hashem Assistant Front Office Manager
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Its been 18 months since my last holiday break when I decided to get a voucher to relax even just for a couple of days so I made a reservation to Bahi Ajman Palace mainly to swim my stress away. Nabijon assisted me upon check-in and he informed me that the voucher I got is for a city view room though I was wanting to get a sea view to have a relaxing sight, I knew there will be an additional fee for it and didnt want to add anything on my bill. He clearly explained all fees I need to settle and the inclusion of the voucher I purchased. Upon signing all required documents to complete the check-in, Nabijon informed me that he upgraded my room to sea view at no cost. The view from the room is amazing, I can see the beach and the swimming pool from the terrace. The pool is temperature controlled so its very relaxing to swim in this cold weather. The pool and beach staff are keeping it so well, the sun beds, shore, pool area are very clean. The ladies in pool entrance for towel are very friendly and courteous. Breakfast doesnt have much variety but very filling, all breads are fresh and soft to bite. Checking out is hassle free, thanks to Romeo who assisted us up until exiting the hotel. Kudos Bahi Ajman Palace for having such a great team! Thank you again, Nabijon and Romeo, best of luck to both of you and keep up the good work. I'll definitely visit again.
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Date of stay: December 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marketing Department, Guest Services / Front Office at Bahi Ajman Palace Hotel
Responded Dec 18, 2020
Dear Dyoi, Thank you for your time in telling us your experience and for your candid review. We are happy to know that you liked the friendliness of our associates, hotel service, rooms, facilities, beach and swimming pool. Rest assured that your kind compliments will be shared with our entire team. It would be our great pleasure to have you as our guest once again soon. Kind regards Ahmed Hashem Assistant Front Office Manager
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My experience at Bahi Ajman Palace Hotel was very positive. The staff is very friendly and helpful. I was courteously assisted as I purchased my day pass and received my locker key to an immaculate changing room fitted with large showers, blow dryers, toilets, a jacuzzi, sauna, and steam room. The pool is beautiful and I had a great time in the sea. There were large and comfortable lounge chairs available by the sea, making it a great spot to relax while experiencing the cool sea breeze.
I visited a restaurant by the pool and my heart was warmed by the care and courtesy of the staff. I will definitely visit this hotel again, and I'm looking forward to joining the Lifestyle Club this week. I highly recommend this hotel.
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Date of stay: July 2020
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marketing Department, Guest Services / Front Office at Bahi Ajman Palace Hotel
Responded Jul 18, 2020
Dear Samantha S, On behalf of the entire team, I would like to thank you for staying with us and taking the time to post your review. It brings us great pleasure to know that you thoroughly enjoyed your stay with us and we are all looking forward to see you back at the hotel on your next visit to Ajman. Kind regards, Osama Taher Director of Guest Services
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I visited Bahi with my family and 2 other families on 29 October. While checking in in I requested the reception Honey for a room at the top floor and she was quite rude she refused to listen to me and carried on with the check in. She quite rudely mentioned that she will give me what is available. she gave me 2 rooms on the second floor. I also informed her that my friends who have taken two rooms are joining shortly to try and accommodate us on the same floor. I don't mind if you do not have anything available but the least I expect is to listen to me and politely say that you will try your best. I also understand that it is a busy weekend but if I don't request for what I want how will you know what are my preferences. My friends came in an hour later and they got 2 rooms beside each other on the sixth floor given to them by Honey itself. Clearly poor customer service. The rooms are really cramped up and the balcony is really small. The glasses of the windows are so dirty and badly stained. The sea view is beautiful. They blast loud music which is audible everywhere and is disturbing of you want to sleep in. There is an issue with the drainage system and there is a really bad smell that comes while flushing. My friends toilet was completely clogged and dirty smelling water was coming out of the drainage. It leaked to the room and it took 1 hour for them to fix it. The pillows need replacing they are old and limp. Due to covid they are providing disposable cups for tea but they are too tiny recommend a bigger size. No coffee sachets provided. The pool is tiny and reeked of excessive chlorine too many ppl allowed in the pool at one time. The gym is nice and well equipped with a good view. The private beach is lovely and the best part of going to the hotel. The other staff were polite. My room fridge did not work when I complained they replaced it immediately. The breakfast was a decent spread but i would suggest to serve coffee and tea in proper mugs just like u provided glasses for the juice and plates to eat. There was only one person preparing eggs and due to that a huge line for the egg counter. Rest of the food was decent.ther were a few good points but clearly not the 5 star standards. Clearly not the standards of a 5 star
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Date of stay: October 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marketing Department, Guest Services / Front Office at Bahi Ajman Palace Hotel
Responded Nov 4, 2020
Dear Mrs. Nicolette, It was a pleasure talking to you today over the phone and thank you very much for your candid review of your recent stay at our hotel. You did express a number of points, which as a whole is clear that your stay was below your expectations, I would like to take this opportunity to apologize for this experience. Due to the hotel being completely full unfortunately my colleague couldn’t offer other alternative rooms on arrival, but we have noted your preferences for your future arrival if given an opportunity. All our rooms have 3 types of pillows which include the soft, hard and Hypoallergenic one, we provide soft pillows in all guest rooms and the other types are available upon request. Regarding the other highlighted points, we shall apply corrective actions, please accept our apologies for the inconveniences experienced. Mrs. Nicolette kindly do not hesitate to contact me personally if you would like to return and I will gladly arrange any requirements you may have. Kind regards, Ahmed Hashem Assistant Front Office Manager ahmed.hashem@hmhhotelgroup.com
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We booked a room for my birthday on a weekday. The welcome at the reception was nothing special and got worse when we discussed our room preferences. My husband had written to the room reservations 3 times prior to the visit, to ensure that we had a smooth arrival but it did not help. We asked for a sea view at an extra cost but were told there is no availability and we were showed rooms with double windows with a wall in between. Then we were taken to a suite for extra costs that also did not meet our request and so we settled for a partial sea view room (609). All this wrapped up at 4:30pm, causing us to lose much time when we were there to stay for just one night. The reception was not busy at all and we didn’t see much people in the pool or hotel lobby, so it’s doubtful that on a weekday, the hotel was “fully booked” / “room not available”. In this room, there were many issues - the chairs were torn and stained, the lamp shades were stained, the bathroom floor was wet, there was no toilet tissue holder and more. We complained and the items were replaced in our room. Overall we were disappointed by the approach of the receptionist who was first to attend to us. We sensed a rather judgmental approach than receiving an apology. Later Selvaraj at the reception and then the housekeeping team did their best to appease us by replacing the chairs and lamp shades and mopped the floors. The bedding is not 5 star in our perspective. The duvet is flat, probably not even a duvet but just a sheet in a duvet cover. The pillows are not fluffy but flat as well. Did not have the most relaxing sleep. The kettle lid was not closing properly and kept popping open when being heated. The TV was not working and we had to call for the technician to sort it out. The bedside telephone was not working as well. Clearly a lot of issues with the room/(s). We have been to many 5 stars around the world and at least the rooms did not match up to the title. The breakfast spread was drab, again nothing wow about it. I must however highlight that we were attended to the next day by the Assistant Concierge Manager who promised to rectify our experience the next time we visit the hotel. Thanks for the offer and we look forward to it, hopefully soon, to change our perception of the hotel. Until then, it was a disappointing stay.
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Date of stay: October 2020
Value
Location
Service
Room Tip:Visit the allocated seaview room before checking in. Not all the sea views are with full view,...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marketing Department, Guest Services / Front Office at Bahi Ajman Palace Hotel
Responded May 13, 2021
Dear AmorKotum, Thank you very much for taking the time to share your valuable feedback following your recent stay. It was a great pleasure to have you as our guest. Bahi Ajman Palace, we consider all our guest comments as an opportunity to continuously improve on our service levels. Rest assured that your review will be shared with our relevant departments. We trust that we will have the opportunity to serve you once again in the near future. Kind regards, Osama Taher Director of Guest Services
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We spent a couple of nights with kids at Bahi Ajman Palace. A great spot away from hustle in Dubai. Lovely private beach and amazing pool. The beach+pool view from the room was simply lovely. Very relaxing stay. They followed all covid protocols, saw the outdoor chairs frequently sanitised. Though there was fair occupancy, hotel staff somehow managed to spread out beach umbrellas and restaurant tables to give a very safe look and feel. Would surely come back for a couple of more nights. Recommend getting a bigger room for 2kids or more though. Suggest having a look before check in. Hotel staff are very polite and courteous.
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Date of stay: October 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marketing Department, Guest Services / Front Office at Bahi Ajman Palace Hotel
Responded Oct 22, 2020
Dear RKaitheri, Thank you for your time in telling us your experience. We are happy to know that you liked the friendliness of our associates, hotel facilities including pool, beach and restaurant. We pride ourselves in giving our guests the best stay possible. We hope to see you again in the near future. Kind regards, Ahmed Hashem Assistant Front Office Manager
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Arrived at the hotel and we were impressed by the big clean lobby! Staff was nice and quite effective at the time! We reach the rooms, mold on ceiling and ceiling corners, stained chairs. The room looked like it missed some cleaning. We said well, let’s see how we get along. Went to the pool, so far all good. My cousin asked for a coffee and he was told he need to pay cash as they cannot charge the coffee on the room. We told them we did not bring cash with us, as we came to the pool and they still said it’s not possible if we don’t pay straight away!! In one point we realized that almost all guest are not wearing mask in the hotel common spaces( lifts, lobby, hallways, etc), some adults were sneezing next to us. We went up in the room, changed and went out for dinner as dinning in Bahi was totally out of discussion after the poor cleaning standards and not enforcing all regulations of public safety within the hotel. After dinner we decided we will stay the night and check out as soon as possible in the morning. we went to sleep, but a strong motor noise was buzzing in the background.Finally we fell as sleep around 2 am. Wake up call was 5.30!! Not because we wanted ,because some 16-18 kids were running and screening on the hallways. We could not bare it anymore and I opened the door and asked the kids to calm down at 5.52am!! We will never go back there again! I am waiting for management of the hotel to reply!!!! I have already spoke with Director of Guest Service and with Cluster Security Manager( wo said that his team did not report anything to him and he will need to investigate- I wonder if the CCTV live camera are working and do you have any security staff watching?). Will wait for manager to reply and then will share part to with discussion with Director of Guest Service. Never again Bahi- worst property I have seen in UAE.
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Date of stay: July 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bahi Ajman Palace Hotel, Guest Services / Front Office at Bahi Ajman Palace Hotel
Responded Jun 16, 2021
Dear Guest, We strive to keep our service and quality very high, therefore your opinion is so important for us, and please be informed that your notes been taken into consideration and our management will be working on it soon, in order to make your next stay more memorable according to your valued expectations. Once again thank you very much for supporting our hotel and please do let me know when your plans bring you back to Bahi Ajman Palace as I would be delighted to welcoming you personally. Kind regards, Ahmed Hashem Assistant Front Office Manager
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As frequent staycators, this hotel from the start to finish was a nightmare. Wrong room given regardless of multiple confirmations prior to arrival. They left us waiting a while in the wrong room (which was full of dust on the lampshades and cabinets) whilst they give us the room originally booked. There was no apologetic manner from the staff and the new room given was not the view booked originally. The staff basically said take it or leave it which was awful as we had already wasted almost an hour waiting around for our room. We had to keep ringing reception as no one came to take us to the new room and left us waiting for a long time. The new room was again not ready/cleaned to standard and we were told to wait in reception whilst they clean the room. On discussing this with the junior manager at the time we were told they can't do anything aside a 30% reduction but at this point he had to confirm this and come back to us leaving us waiting in the first room. After 1hr of additionally waiting we had enough and went down to speak with him to be told he had gone to a meeting. Really bad customer service and 3hrs into a hotel without a room left us infuriated, disappointed and we decided not to stay. The communal areas were incredibly dirty with food parts stuck on the carpets between rooms and no hygiene standard maintained considering covid and on top of all of that, we got a manager raising his voice in the reception area to justify the points we raised that were unacceptable to a frequent traveler. We went back to Dubai where we booked straight into a JBR hotel that we have had wonderful experiences in. Very disappointed as no one as followed this up either with any sincere apology.
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Date of stay: June 2020
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marketing Department, Guest Services / Front Office at Bahi Ajman Palace Hotel
Responded Jul 19, 2020
Dear KayC, Thank you for your feedback and for taking the time to share it with us. I do regret to hear that we did not meet your expectations. Please rest assured that your valuable feedback has been already reviewed with the concerned departments for further improvement of our guests' experience. I hope we will have the opportunity to welcome you back here at Bahi Ajman Palace in the near future. Kind regards, Osama Taher Director of Guest Services
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Awesome place to visit and stay in ajman.what a great hospitality given by the staffs ,they are really helpful . Room was well cleaned ,sanitized with a nice fregnence . When i entered in the room i surprised with a nice towel art and flower arrangement. The guy who was cleaning my room everyday he is really surprising me with high quality of cleaning which feel me safe during covid time. Thanks Bahi
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Date of stay: July 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bahi Ajman Palace Hotel, Guest Services / Front Office at Bahi Ajman Palace Hotel
Responded Jul 21, 2021
Dear Jatinder, Thank you very much for staying with us and taking the time to post your great review. I am thrilled to know that our team particularly Housekeeping staff contributed positively to your Bahi Ajman Palace experience. We look forward to being of service to you once again in the near future. Kind regards, Ahmed Hashem Assistant Front Office Manager
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Reservation: Himanshu was very quick with the booking process since we had 4 rooms and one 2 bed room booked for a family of 16pax. He was very polite and courtesy gave an insight view of rooms and its facilities. Arrival: We were greeted and welcome by the bell man Romeo , Raj, Zeyo who assisted us with our luggage’s since we were a family of four (16pax) and had multiple luggage’s they was very polite and friendly to assist to us with all our luggage’s and escort us to the reception. Reception: We were all greeted by the Lobby manager Keith holiday who showed his great hospitality and professionalism during our check in process which we all felt like we are back to our second home his attention to details are much appreciated, to make sure to keep the family together on the same floor and making our stay more memorable, also Honey and Maria were very kind and helpful during our stay. Rooms: We have booked the 2 bed room apartment of our kids and they really liked the lovely view of the room that they had. Pool: The lifeguard I could not get their names but Srilankan guys were well trained and ensured that all the areas were well maintained and ensured that our family were well taken care of. Breakfast & Lunch: The next day morning we all went to have our breakfast at Arabesque where it was such a perfect day to start with staff were so friendly and helpful always there to assist and made sure that everything went excellent Thanks to all the team of Arabesque staff (Limbu,Kimberly,Vishnu,Prince,Mahabat, Atta, Farhan & Mohammed Sweilam.
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Date of stay: August 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bahi Ajman Palace Hotel, Guest Services / Front Office at Bahi Ajman Palace Hotel
Responded Aug 4, 2021
Dear Richard, Thank you for choosing to stay at Bahi Ajman Palace and for your lovely and candid review. We are happy to know that you liked the friendliness of our associates, food buffet and all the hotel services. Not least, it is all about people who create binding and lasting memories, all our colleagues will be very proud to know they delivered the personalized service as expected from Bahi Ajman Palace hotel. Rest assured that your kind compliments will be shared with our entire team. It would be our great pleasure to have you as our guest once again soon. Kind regards Ahmed Hashem Assistant Front Office Manager
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There are more places to choose from in the Ajman area.
PRICE RANGE
$138 - $230 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
The Ajman Palace Hotel
LOCATION
United Arab EmiratesEmirate of AjmanAjman
NUMBER OF ROOMS
254
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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