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Kempinski Hotel Ajman

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Kempinski Hotel Ajman
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966 Reviews from our TripAdvisor Community

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Showing 622: English reviews
The Hague, The Netherlands
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

We spent one week in family at Hotel Kempinski in Ajman in August 2016. We booked two Leisure club bedrooms with a sea view. Our first impression was the cleanliness of the hotel and the stunning view on the white sand beach and on the swimming pool. The staff is very friendly, efficient, caring and helpful. Our stay was really... More 

Helpful?
Thank flov54
South Ari Atoll
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

my wife my baby and I are here for 2 night celebrating our second anniversary. my previous experiences with other Kempinski hotels were rather good. so I was expecting something really special. Booking a romantic dinner and room set up, day one, I call, someone told me he would call me back, never did...!! Day 2 same story, they never... More 

Helpful?
2 Thank adamsmadi11
Dubai
Level Contributor
43 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The Kempinski is old. Not old likeyour great-grandmother; old like almost ready to vote. So the building from the outside looks plain and stodgy, but the interior remains as 5 star as it ever was. There is so much attention to detail and quality in the fittings, decoration and furnishings. So 17 years ago when they built this resort, I'm... More 

Helpful?
Thank Zul J
KempinskiAjman, Public Relations Manager at Kempinski Hotel Ajman, responded to this review

Dear Zul J Thank you very much for sharing the constructive yet positive feedback about your recent stay at Kempinski Hotel Ajman, along with your family. We are glad to read that you have spent an enjoyable weekend, whilst being satisfied with our services, facilities and quality of dining throughout your stay, and we look forward to welcoming you back... More 

Dubai, United Arab Emirates
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Me and my friends stayed in this hotel to celebrate my birthday, the room was good, the view is the beach. comfy bed but the pillows is not my type. one more thing the people in reception is not very helpful, I mean their attitude is not welcoming. I dislike how they treated us.( I don't wanna elaborate but it... More 

Helpful?
3 Thank mcpearllea
KempinskiAjman, Public Relations Manager at Kempinski Hotel Ajman, responded to this review

Dear mcpearllea Let me seize this opportunity to thank you for choosing our hotel as your preferable destination, to spend the precious time during your birthday. It is with regret that I learn about your dislike towards our front office team members, and kindly accept my sincere apologies, if my colleague's approach made you feel less welcome, and be assured... More 

Dubai, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

All the staff are good in this hotel and I would like to give thanks to Prakash because he is very friendly and welcoming to me and my wife. He always does our request on time with a smile.We are also surprised because he knows all the menu and specials.He is a great waiter.

Helpful?
1 Thank alexl0uis
KempinskiAjman, Public Relations Manager at Kempinski Hotel Ajman, responded to this review

Dear alexl0uis Thank you very much for sharing the positive feedback about your recent stay with us. We are glad to read that you have been satisfied with the cheerful service by our attentive waiter Prakash, as well as with our facilities throughout your stay. Kindly note that your warm regards have been forwarded directly to Prakash, for a job... More 

Dubai, United Arab Emirates
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 1 week ago

Having booked a laguna pool twin room, via the UAE recognised provider Dnata Travel a day before travel, I was seriously surprised upon arrival at the hotel on Wednesday 17th August. We were greeted by the check in staff and told at that point that the hotel was fully booked and no laguna rooms were available. The time of our... More 

Helpful?
2 Thank rojolondon2016
KempinskiAjman, Public Relations Manager at Kempinski Hotel Ajman, responded to this review

Dear rojolondon2016 Thank you for sharing the constructive feedback with us about your recent stay. Firstly, I would like to seize the opportunity to thank you for choosing Kempinski Hotel Ajman, as your preferred destination and it is glad to read that you have been satisfied with our beach and pool facilities, hence I regret to learn about the above-mentioned... More 

1 review
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

First of all i would like to thank Stanley and the filipina lady for a fantastic service on our dinner in italian restaurant. Good job! But I hope that the management would take this points seriously and hoping to take actions asap. - it took an hour to bring our luggage in our room. - the front lady in the... More 

Helpful?
5 Thank Joy E
KempinskiAjman, Public Relations Manager at Kempinski Hotel Ajman, responded to this review

Dear Joy E Let me seize this opportunity to thank you for choosing our hotel as your preferable destination, to spend your precious time, here in Ajman. It is with regret that I learn about the unpleasant approach that you have encountered by our team member, and I would sincerely like to apologise for the inconvenience caused; and I would... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Last week I made a reservation and by mistake I booked the wrong date. There was a gap of one day in my booking and my reservation went as a no show because I was still on the plane traveling to Dubai. Nothing to say this is absolutely my fault. As soon as I landed in Dubai I called the... More 

Helpful?
3 Thank NDujardin
KempinskiAjman, Public Relations Manager at Kempinski Hotel Ajman, responded to this review

Dear NDujardin I regret to learn about your frustration, as this is not what the majority of the guests regularly tell us, and therefore it is saddening to read that you have described your negative experience, whilst booking over the phone, yet without even staying at the hotel. We don’t appreciate your negative feedback, as you haven’t’ unfortunately yet even... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The buffet dinner on restaurant is not very good. Not much options available. Room service was superb. We had never seen such a happy, pleasant and time efficient waiter like Prakash in any Hotel. Just more than excellent room service.

Helpful?
1 Thank saraswati g
KempinskiAjman, Guest Relations Manager at Kempinski Hotel Ajman, responded to this review

Dear saraswati g Thank you very much for sharing the constructive feedback about your recent stay with us. We are glad to read that you have been satisfied with the room service and our courteous waiter, Prakash. Rest assured – your kind regards have been forwarded to him directly. I regret to learn that you were dissatisfied with the food... More 

Dubai
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is old but still good. The beach is quite awesome. The only thing we didn't like is how the arabic lady at the reception handled our booking. We were held for about 20 mins as she requested that the booking reservation be sent on her email. We did sent several times only to find out her email is... More 

Helpful?
Thank annamharie
KempinskiAjman, Public Relations Manager at Kempinski Hotel Ajman, responded to this review

Dear annamharie Thank you very much for sharing the constructive feedback with us about your recent stay. It is glad to read that our 500-metre white sandy beach has created long-lasting memories, however I regret to learn about the inconvenience occurred upon check-in. Rest assured, as your comments have been directed to the concerned department, in order to avoid the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Kempinski Hotel Ajman is situated in the United Arab Emirates right on the shores of the Arabian Gulf, 25 km from Dubai. Offering 180 sea or pool view rooms and boasting a private white sandy beach, which is classed by many as the best private beach in the UAE. Dining options range from traditional Indian and Chinese cuisine, to rustic Italian and themed international buffets. ... more   less 

Additional Information about Kempinski Hotel Ajman

Address: Kempinski Hotel Ajman Shk Humaid Bin Rashid Al Nuaiemi St | P.O. Box 3025, Ajman, United Arab Emirates
Location: United Arab Emirates > Emirate of Ajman > Ajman
Price Range: $93 - $312 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kempinski Hotel Ajman 5*
Number of rooms: 180
Reservation Options:
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Also Known As:
Ajman Kempinski Hotel
Kempinski Ajman
Hotel Style:
#1 Business Hotel in Ajman
#3 Luxury Hotel in Ajman
#3 Spa Hotel in Ajman
#3 On the Beach Hotel in Ajman
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