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Khortitsa Palace Hotel

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89 Reviews from our TripAdvisor Community

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Showing 47: English reviews
A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago via mobile

I am currently staying here and I am very impressed. The "swamp" as one put it, is a duck pond with beautiful Swans. Did you expect crystal clear water? The staff is exceptionally good. Danil, at the front desk became my friend imeadiately. He helped me arrange travel from the Airport and my room on the 10th floor. The staff... More 

Helpful?
Thank A TripAdvisor Member
Natalia P, Reservations Manager at Khortitsa Palace Hotel, responded to this review

Dear Guest, Thank you for your incredible review about your resent stay at Khortitsa Palace Hotel. We were pleased to read your kind words in regards to our staff, we were proud to learn that you highly evaluated our team, and I will certainly pass your words to Danil. Thank you very much as well, for your appreciation of our... More 

Level Contributor
6 reviews
5 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

We stay here regularly. Friendly staff, willing to go the extra mile and good English. They have a nice breakfast with healthy choices, rooms are comfortable with great views. We enjoy the a room with a patio which overlooks the river. You can unwind after a busy day by ordering room service and watch the sunset on a summer eve.

Helpful?
Thank Karen S
Iryna S, Public Relations Manager at Khortitsa Palace Hotel, responded to this review

Dear Karen, Thank you for taking the time and leaving your feedback about your stay at Khortitsa Palace Hotel. Great to hear that you have had a pleasant stay with us, enjoying comfortable room with great view and delicious breakfast. We are delighted that you experienced the high standards of service from our staff and experienced their friendly and professional... More 

Kiev, Ukraine
Level Contributor
52 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed March 1, 2016

This new modern hotel is really great: nice design, river view, beach just two steps from the hotel. Room was very good, but seems to be somewhat small for two persons. Anyway it has all amenities that business room must have: convenient desk with table lamp, large safe deposit box (it is suitable even for normal size notebook), convenient closet... More 

Helpful?
Thank SyNaNic
Viktoria_And, Marketing, Social Media & Reservation Coordinator at Khortitsa Palace Hotel, responded to this review

Dear SyNaNic, Thank you very much for taking your time to write such a comprehensive review. We are happy to read that you enjoyed your stay in our hotel and noticed every little detail that helps us to make our guests' stay really comfortable. We are glad to hear that you liked our location and buffet breakfast that we offer... More 

Level Contributor
2 reviews
5 of 5 stars Reviewed February 1, 2016

If you are planning to have a trip to Zaporozhye and want to have some good rest, in a centric hotel with good service, I definitely recommend you the Khortitsa Palace! Don't expect the "Soviet" glamour but rather a good Hotel with European standards. Rooms are very well furnished and you have everything to have a pleasant stay. The view... More 

Helpful?
Thank YBandurko
Natalia P, Reservations Manager at Khortitsa Palace Hotel, responded to this review

Dear YBandurko, Thank you very much for taking the time and share your experience with Tripadvisor readers. It so great to see that you had memorable stay in our hotel, and evaluated our services and our team. I will definitely pass on your kind words to Lyudmila. Hope to welcoming you back in our hotel in not a distant future.... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 24, 2016 via mobile

Stayed at Hotel Khortitsa Palace from 19th to 24th Jan. Comfortable rooms, great air conditioning, attentive staff. Special mention must be made of a trainee - Anastasia who helped us with our special food requirements admirably. Not only did she understand the work required but also presented the food very well. Definitely recommended for stay if you're traveling to zaporozhzhye.

Helpful?
Thank Vinamra A
Natalya P, Reservations Manager at Khortitsa Palace Hotel, responded to this review

Dear Vinamra A, Thank you very much for taking the time and share your feedback with Tripadvisor readers. We are pleased to hear that you liked the room you stayed in and the service your received from our associates. I will surely pass on your comments to Anastasia. Thank you once again for being our guest. I'm looking forward to... More 

Kiev, Ukraine
Level Contributor
256 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed September 17, 2015

Was very pleased thta despite war line in 200km and bad economic situation inthe city hotel is commited to its high standards. Nothing has changed for the worse since my last visit. Food in the restaurant is also quite good.

Helpful?
Thank Shamborovsky
Claus T, General Manager at Khortitsa Palace Hotel, responded to this review

Dear Mr. Shamborovsky, thank you for being our guest again, and thank you for your review. I am very happy to see that you enjoyed your stay with us again, and that our services have remained on the same level since your previous visit. Rest assured that we will continue aiming for this level of service in the future, despite... More 

Victoria, Canada
Level Contributor
44 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed September 17, 2015

This Four Points could be a Sheraton. The rooms are excellent, the breakfast selection great and unlike some other reviews, the Ukrainian staff are attentive. They have this funky bar/outdoor restaurant on the 4th floor which is worth going to for the view of the Dnieper River alone. There are some things to get used to in Eastern bloc countries:... More 

Helpful?
Thank Rhuizinga
Claus T, General Manager at Khortitsa Palace Hotel, responded to this review

Dear Mr. / Ms. Rhuizinga, thank you for staying with us, and thank you for your great review! Great to see that you enjoyed your stay with us and our services; I am especially happy to see that our associates have been attentive and left such an impression! Hoping to be seeing you again in the future in Zaporozyhe and... More 

Wichita, Kansas
Level Contributor
82 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed July 4, 2015

This hotel has the perfect place for conference and lodging. My request was handled quickly, professionally, and in fluent English. Everything was provided in the smaller of the conference rooms. Having the 7 of us at the oval table seated in roller chairs with arm rests with the view of the Dnieper River outside was excellent. The large screen and... More 

Helpful?
Thank SkydiveED
Viktoria_And, Marketing, Social Media & Reservation Coordinator at Khortitsa Palace Hotel, responded to this review

Dear SkydiveED, Thank you for choosing Four Points by Sheraton Zaporozhye as a place to hold your conference. I appreciate your detailed feedback and high evaluation of our hotel and services left at the tripadvisor page. It's great to hear that we managed to impress you with our meeting spaces and conference facilities. I will also pass on your comments... More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 3, 2015 via mobile

Very good hotel, but still with Ukrainian service. Nice rooms with all new stuff and Dnipro river view. Really comfortable bed in the room. Breakfast is not bad. They have gym and sauna. So all things are good. But sometimes you will feel that this is not Europe. For example, minibar is locked and if you want it to be... More 

Helpful?
Thank Lerova
Viktoria_And, Marketing, Social Media & Reservation Coordinator at Khortitsa Palace Hotel, responded to this review

Dear Ms. Lerova, Thank you for staying with us, and thank you for your comments and evaluation of our hotel. I am happy to see that you have had an enjoyable stay in our hotel and really appreciate your detailed feedback which will help us to improve our services. Please accept my apologies for the inconveniences you have experienced in... More 

Ohio
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed February 26, 2015

This has become the only place my wife and I will stay at when we are in Zaporozhye! And we look forward to every visit! Not only is it a peaceful and beautifully located hotel (overlooking the Dneper River and Khortitsa Island), but it has almost everything that a 5-star hotel would have for an amazingly low price. The rooms... More 

Helpful?
Thank Scott S
Claus T, General Manager at Khortitsa Palace Hotel, responded to this review

Dear Mr. Scott, it was great to have you staying with us again, and I am very happy that you had an as relaxing and enjoyable stay with us as expected. Your comments and praise are very much appreciated and will be passed on to all our associates at the next possible opportunity! Looking forward to be seeing you again,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The newly build hotel features 164 rooms with views of the nearby Dnieper River and Khortytsia Island. At Khortitsa Palace Hotel, you'll find not only comfortable accommodation but also an all-day dining restaurant, a concept wine bar and restaurant, a summer terrace, a fitness center with sauna and steam bath, and a gift shop ... more   less 

Additional Information about Khortitsa Palace Hotel

Address: Shevchenka bulv. 71A, Zaporizhzhya 69091, Ukraine
Location: Ukraine > Zaporizhia Oblast > Zaporizhzhya
Price Range: $80 - $91 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Khortitsa Palace Hotel 4*
Number of rooms: 164
Reservation Options:
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Also Known As:
Khortitsa Palace Hotel Ukraine/Zaporizhzhya
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