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Khortitsa Palace Hotel

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96 Reviews from our TripAdvisor Community

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Showing 51: English reviews
Vienna, Austria
Reviewed November 2, 2016

perfect staff. everyone speaks great english unlike most hotels i've been to in ukraine including 5 star hotels. great rooms, great amenities, clean, good food, service. everything is great. the only downside are the prices i would say. i think for the region it is over priced. having said that, compared to the rest of the world the price is...

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Helpful?
Thank Ben T
Natalia P, Reservations Manager at Khortitsa Palace Hotel, responded to this review

Dear Ben T, Thank you very much for taking the time and share your experience with TripAdvisor readers. We were very pleased to know that you had enjoyable stay with us and highly evaluated our team, rooms, service and food. As for your comment regarding our pricing, kindly be noted that we have different pricing offers available, and I would...

Reviewed October 14, 2016 via mobile

Very good location. The hotel, well, what to say: very good and high class, really. All services are available, nice furniture in the room, everything around is clean and pleasant. There is nothing strange to meet such approach in some Dubai hotel, but I really was surprised to get in Zaporozhye). If we talk about disadvantages, it might be not...

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Thank Татьяна Г
Natalia P, Reservations Manager at Khortitsa Palace Hotel, responded to this review

Dear Татьяна Г, Thank you very much for taking the time and write your detailed feedback. It was a pleasure for our team to read your comments, thank you for your high evaluation of our hotel and service provided. We were sorry to learn that our breakfast variety was below your expectations, your comments will be shared with restaurant team....

Reviewed October 14, 2016 via mobile

It's a great hotel! I like such big rooms with balcony and perfect view for the Dnipro river. It's convenient because each room is equipped with iron and kettle. Almost everything was OK, but for the first time I've noticed that trash bin wasn't empty. I ignored it, because I have no time for that. As for breakfast... my expectations...

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Helpful?
Thank Natalliia
Natalia P, Reservations Manager at Khortitsa Palace Hotel, responded to this review

Dear Natalliia, Thank you for sharing your experience with Khortitsa Palace hotel on TripAdvisor.com. It was a pleasure for us to read your feedback, thank you for your kind words in regards to our hotel in general and rooms in particular. We were very happy to learn that you liked our rooms’ facilities. Please accept our apologies with regards to...

Peoria, United States
Reviewed September 12, 2016

This hotel is a real gem in the middle of Zaporozhye. All of the staff are very friendly, and helpful. Most of the staff speak at least a little English which is helpful. The hotel is run very professionally, and it is a great place for a vacation or business meeting. The food service is superb, the bar staff is...

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Helpful?
Thank Christopher H
Natalia P, Reservations Manager at Khortitsa Palace Hotel, responded to this review

Dear Christopher H, Thank you so much for your great review, we were very pleased to read that you enjoyed every element of your stay with us, but specially our staff. We appreciate your high evaluation of our facilities and service provided Thanks again for your feedback, and we look very much forward to welcoming you in Khortitsa Palace Hotel...

A TripAdvisor Member
Canon City, Colorado
Level Contributor
5 reviews
1 helpful vote
Reviewed August 10, 2016 via mobile

I am currently staying here and I am very impressed. The "swamp" as one put it, is a duck pond with beautiful Swans. Did you expect crystal clear water? The staff is exceptionally good. Danil, at the front desk became my friend imeadiately. He helped me arrange travel from the Airport and my room on the 10th floor. The staff...

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Thank A TripAdvisor Member
Natalia P, Reservations Manager at Khortitsa Palace Hotel, responded to this review

Dear Guest, Thank you for your incredible review about your resent stay at Khortitsa Palace Hotel. We were pleased to read your kind words in regards to our staff, we were proud to learn that you highly evaluated our team, and I will certainly pass your words to Danil. Thank you very much as well, for your appreciation of our...

Reviewed August 7, 2016

We stay here regularly. Friendly staff, willing to go the extra mile and good English. They have a nice breakfast with healthy choices, rooms are comfortable with great views. We enjoy the a room with a patio which overlooks the river. You can unwind after a busy day by ordering room service and watch the sunset on a summer eve.

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1Thank Karen S
Iryna S, Public Relations Manager at Khortitsa Palace Hotel, responded to this review

Dear Karen, Thank you for taking the time and leaving your feedback about your stay at Khortitsa Palace Hotel. Great to hear that you have had a pleasant stay with us, enjoying comfortable room with great view and delicious breakfast. We are delighted that you experienced the high standards of service from our staff and experienced their friendly and professional...

Kiev, Ukraine
Reviewed March 1, 2016

This new modern hotel is really great: nice design, river view, beach just two steps from the hotel. Room was very good, but seems to be somewhat small for two persons. Anyway it has all amenities that business room must have: convenient desk with table lamp, large safe deposit box (it is suitable even for normal size notebook), convenient closet...

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Thank SyNaNic
Viktoria_And, Marketing, Social Media & Reservation Coordinator at Khortitsa Palace Hotel, responded to this review

Dear SyNaNic, Thank you very much for taking your time to write such a comprehensive review. We are happy to read that you enjoyed your stay in our hotel and noticed every little detail that helps us to make our guests' stay really comfortable. We are glad to hear that you liked our location and buffet breakfast that we offer...

Reviewed February 1, 2016

If you are planning to have a trip to Zaporozhye and want to have some good rest, in a centric hotel with good service, I definitely recommend you the Khortitsa Palace! Don't expect the "Soviet" glamour but rather a good Hotel with European standards. Rooms are very well furnished and you have everything to have a pleasant stay. The view...

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Thank YBandurko
Natalia P, Reservations Manager at Khortitsa Palace Hotel, responded to this review

Dear YBandurko, Thank you very much for taking the time and share your experience with Tripadvisor readers. It so great to see that you had memorable stay in our hotel, and evaluated our services and our team. I will definitely pass on your kind words to Lyudmila. Hope to welcoming you back in our hotel in not a distant future....

Reviewed January 24, 2016 via mobile

Stayed at Hotel Khortitsa Palace from 19th to 24th Jan. Comfortable rooms, great air conditioning, attentive staff. Special mention must be made of a trainee - Anastasia who helped us with our special food requirements admirably. Not only did she understand the work required but also presented the food very well. Definitely recommended for stay if you're traveling to zaporozhzhye.

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Thank Vinamra A
Natalya P, Reservations Manager at Khortitsa Palace Hotel, responded to this review

Dear Vinamra A, Thank you very much for taking the time and share your feedback with Tripadvisor readers. We are pleased to hear that you liked the room you stayed in and the service your received from our associates. I will surely pass on your comments to Anastasia. Thank you once again for being our guest. I'm looking forward to...

Kiev, Ukraine
Reviewed September 17, 2015

Was very pleased thta despite war line in 200km and bad economic situation inthe city hotel is commited to its high standards. Nothing has changed for the worse since my last visit. Food in the restaurant is also quite good.

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1Thank Shamborovsky
Claus T, General Manager at Khortitsa Palace Hotel, responded to this review

Dear Mr. Shamborovsky, thank you for being our guest again, and thank you for your review. I am very happy to see that you enjoyed your stay with us again, and that our services have remained on the same level since your previous visit. Rest assured that we will continue aiming for this level of service in the future, despite...

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Beachfront
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Business Center with Internet Access
  • Conference Facilities
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Khortitsa Palace welcomes you in style with 164 guestrooms and luxurious suites as well as unique presidential suite. At Khortitsa Palace Hotel, you'll find not only comfortable accommodation but also restaurant, Lobby bar, a summer terrace, a fitness center with sauna and steam bath, and a gift shop. ... more   less 

Additional Information about Khortitsa Palace Hotel

Address: Shevchenka bulv. 71A, Zaporizhzhya 69091, Ukraine
Location: Ukraine > Zaporizhia Oblast > Zaporizhzhya
Price Range: $58 - $94 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Khortitsa Palace Hotel 4*
Number of rooms: 164
Reservation Options:
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Also Known As:
Khortitsa Palace Hotel Ukraine/Zaporizhzhya
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Questions & Answers

Questions? Get answers from Khortitsa Palace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for the Dnipro river view as hotel is on the first line”
  • Big bathroom
  • Bathroom
  • Room from inside
  • Room
  • Bed
 of 5 bubbles Shamborovsky, Sep 17, 2015 | Read review
“The conference room we used was for about 12 people. They have larger rooms for meetings of over 40 people. This room had the best view.”
 of 5 bubbles SkydiveED, Jul 4, 2015 | Read review
“The rooms with panoramic windows facing the river have a truly amazing view!”
  • Panoramic window overlooking the Dneper River
  • My wife and in our room overlooking the river.
 of 5 bubbles scottsA7195CY, Feb 26, 2015 | Read review
“Get a top floor room (12th floor was excellent) with view over the Dnipro.”
 of 5 bubbles michaellC5142BP, Aug 2, 2014 | Read review
“River view is recommended.”
 of 5 bubbles dmlis, May 9, 2014 | Read review
5 of 5
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