Khortitsa Palace
71A Shevchenko Blvd., Zaporizhzhya 69091 Ukraine
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About
#2 of 13 hotels in Zaporizhzhya
Location
4.7
Cleanliness
4.9
Service
4.7
Value
4.4
Khortitsa Palace welcomes you in style with 164 guestrooms and luxurious suites as well as unique presidential suite. At Khortitsa Palace Hotel, you'll find not only comfortable accommodation but also restaurant, Lobby bar, a summer terrace, a fitness center with sauna and steam bath, and a gift shop.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Center with Internet Access
Wifi
Sauna
Restaurant
Breakfast available
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Non-smoking hotel
Laundry service
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Room features
Air conditioning
Fireplace
Room service
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business
Location
Full view
38Car recommended
Grade: 38 out of 100
11Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
Contact
71A Shevchenko Blvd., Zaporizhzhya 69091 Ukraine
Getting there
Rental CarsSee all Zaporizhzhya rental cars
150Reviews1Q+A21Room tips
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The price-performance ratio is not correct. The night for 4580 UAH is definitely to much. The hotel is 10 years old, but it seemed it's 20 years old. The price level is generally to much for Zaporozhye. The breakfast buffet is good (quality and choice). The quality of restaurant is also good, but I ordered for diiner a 'Grilled beef medallions', which is served without any besides like vegetables or potatoes. Only two pieces of beef medallions. I didn't know that this is typical in Ukrainian kitchen to order besides. The main negative impression is the cleanliness of the hotel/room (for this price level). The carpeted floor in room (#608) was quite dirty (skeevy). The furniture is used up. Yours sincerely, Matthias Klebl.The price-performance ratio is not correct. The night for 4580 UAH is definitely to much. The hotel is 10 years old, but it seemed it's 20 years old. The price level is generally to much for Zaporozhye. The breakfast buffet is good (quality and choice). The quality of restaurant is also good, but I ordered for diiner a 'Grilled beef medallions', which is served without any besides like vegetables or potatoes. Only two pieces of beef medallions. I didn't know that this is typical in Ukrainian kitchen to order besides. The main negative impression is the cleanliness of the hotel/room (for this price level). The carpeted floor in room (#608) was quite dirty (skeevy). The furniture is used up. Yours sincerely, Matthias Klebl.The price-performance ratio is not correct. The night for 4580 UAH is definitely to much. The hotel is 10 years old, but it seemed it's 20 years old. The price level is generally to much for Zaporozhye. The breakfast buffet is good (quality and choice). The quality of restaurant is also good, but I ordered for diiner a 'Grilled beef medallions', which is served without any besides like vegetables or potatoes. Only two pieces of beef medallions. I didn't know that this is typical in Ukrainian kitchen to order besides. The main negative impression is the cleanliness of the hotel/room (for this price level). The carpeted floor in room (#608) was quite dirty (skeevy). The furniture is used up. Yours sincerely, Matthias Klebl.…
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Date of stay: October 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This is, hands down, the best place to stay in all the Zaporozhye region. My wife and I have have stayed here before, but it had been a few years. With all the changes in 2020, we wondered what to expect at Khortitsa Palace. We were delighted to find out that it is just as wonderful a hotel as ever. Our room was spotlessly clean with the incredible view of the Dnepr River, Khortitsa Island, and the Zaporozhye cityscape. And I love the pillow-top mattresses on the beds - so comfortable! The breakfast was just as delicious as ever, and we also enjoyed all the extras (even the well-equipped exercise room, fast wifi, relaxing lounge area and restaurant, etc). And the staff, as always, were so friendly, helpful, and responsive to any requests we had. It is so nice to see that some good things never change! We're looking forward to our next stay!…
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Date of stay: August 2020
Rooms
Service
Sleep Quality
Room Tip: Definitely get a room with a view of the Dnepr River!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
We recently visited this hotel which offers great services, include excellent spa, bar and complimentary breakfast options. The hotel is located 10-15 min from downtown, however, there are stores and restaurants around it. The view from the top of the hill is amazing. The restaurant under the pedestrian bridge 5 min away was superb.
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Date of stay: February 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Natalia P, Reservations Manager at Khortitsa Palace
Responded Feb 14, 2020
Dear DenisV, Thank you very much for taking the time and write your feedback following your recent stay in our hotel. I was so pleased to learn that you had a great stay with us, and our services were highly rated. I hope to welcoming you again in our hotel during your next trip to Zaporizhzhia. Warm regards, Natalya Plotnikova / Reservations manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was our first visit to this city and country of Ukraine. Every arrangement was made by our future daughter in law who is from this town and country. The room was nice and Spacious, clean drapes, 2 seater sofa and a single chair sofa in a separate area. Adequate amount of small tables completed the suite. A small fridge, coffee /tea maker, complimentary bottles of water were supplied. The housekeeping staff was obliging and friendly. Breakfast was included and one could order oatmeal the way one wanted it, eggs could be ordered as well of one's choice. local pastries and others for the sweet-toothed. The hotel was clean and we definitely will stay there again. Wifi, TV large double bed, underground parking
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Date of stay: August 2019
Location
Cleanliness
Service
Room Tip: Beautiful views of the River Dnieper, view in the distance of Old Soviet buildings
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I had some doubts regarding this place. But after my third breakfast - no doubts, it was terrible. Rooms are normal. Low quality staff with low quality service delivery. Looks like Sheraton but without it’s soul. For the same price in Kharkiv Palace you have SPA, Gym, Pool for free. SPA 500 UAH/hour in which century do you live in?
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Date of stay: April 2019Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Natalia P, Reservations Manager at Khortitsa Palace
Responded May 5, 2019
Dear antonutiushev, Thank you very much for taking the time to share your concerns regarding your recent stay at Khortitsa Palace Hotel. I deeply regret that your visit at our hotel was not up to your expectations, unfortunately it was not clear from your comments what you did not like in our breakfast and service in general. Please accept most sincere apologies for any inconvenience you may have experienced during your stay with us. As for your comment regarding Kharkiv Palace Hotel, simple check shows that Classic Room in Kharkiv Palace Hotel costs 4000 UAH which is 40% higher than standard rate for Classic Room in our hotel. Thank you again for your feedback, hope to welcome you back in the future. Kind regards, Natalya Plotnikova / Reservations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What a wonderful hotel. So clean and friendly. I have just got back from a stay there and will return in two weeks. The rooms are spotless not a speck of dust and all the staff are so friendly nothing is to much trouble. I would recomend this hotel everybody. Looking forward to my stay on 4th April. Thanks for everything.
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Date of stay: March 2019Trip type: Traveled as a couple
Cleanliness
Service
Sleep Quality
Room Tip: I was on the 10th floor with fantastic views
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Natalia P, Reservations Manager at Khortitsa Palace
Responded Mar 26, 2019
Dear golfguy12, Thank you very much for taking the time and write your great feedback. I was so pleased to read your comments regarding our hotel and especially about our staff. Thank you for your kind words? and thank you for being our guest. I look very much forward to welcoming you again in Khortitsa Palace Hotel. Kind regards, Natalya Plotnikova / Reservations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It is never less than perfect to stay here, location is good, rooms are spotless, service is good and it is a safe bet to go here. I have been here many times now and will be back whenever the opportuinity is there. Don't miss the muffins at breakfast, the muffins are to die for.
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Date of stay: November 2018Trip type: Traveled as a couple
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Natalia P, Reservations manager at Khortitsa Palace
Responded Nov 26, 2018
Dear haraldo63, First of all, let me thank you for being our loyal guest and for choosing Khortitsa Palace Hotel for your stay during the visits to Zaporizhzhia. I was delighted to read your nice comments. We highly appreciate your words towards our hotel and service, and we are very pleased you enjoyed your stay with us. Looking forward to welcoming you back in the not too distant future. Kind regards, Natalya Plotnikova / Reservations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was in this hotel more than hundreds of times. It’s very beautiful place with bright clean rooms which have amazing views on Khortitsa island. Gourmet restaurant offers very delicious food. I recommend cream soup with prawns, it’s really fantastic. Amazing gym and SPA. Very friendly staff and reasonable price. I recommend hotel Khortitsa Palace to anyone who will visit Zaporozhye.
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Date of stay: November 2018Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Natalia P, Reservations Manager at Khortitsa Palace
Responded Nov 26, 2018
Dear Дмитрий Ч, Thank you very much for taking the time and share your recent experience in Khortitsa Palace hotel, with TripAdvisor community. I am delighted to hear that you had a nice stay with us, and would like to thank you for kind comments, especially to our staff, and restaurant. Your compliments are highly appreciated. I look forward to welcoming you again in Khortitsa Palace Hotel. Kind regards, Natalya Plotnikova / Reservations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Zaporizhzhya is an industrial area, south of Kiev. It's a lazy town with small houses strewn around dense foilage. However, the Khortista Palace hotel stands out, with it's twin towers with pyramids at the top and amazing views from the windows. It's right next to the beach and evenings can be fun. Very upmarket hotel, decent bar and restaurant (breakfast buffet is nothing to write home about). A very nice outdoor sitting area overlooking the beach is a nice touch, and the food served there is pretty good. As in most of Ukraine, food and drinks are quite cheap. One of the biggest drawbacks of this hotel, which is otherwise excellently located and can be spotted on the horizon from pretty much anywhere in the city, is that the staff hardly speaks any english. The only english speaking staff seemed to be at the reception, and nobody else spoke a word of it. But then, it's mostly the Ukrainian football team that stays here...…
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Date of stay: July 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Natalia P, Reservations Manager at Khortitsa Palace
Responded Aug 7, 2018
Dear dirtybluejeans, Thank you very much for taking the time and write your detailed feedback regarding your recent stay at Khortitsa Palace Hotel. I was delighted to hear that you had a pleasant stay with us and would like to thank you for all of your kind comments to our hotel in general. Concerning your comments about English skills of our staff, please accept my sincere apologies for the inconvenience you may have experienced. Unfortunately, not all of our staff can speak English, but I must assure you that reception, is not only English speaking personnel in the hotel. Thank you again for your feedback and we certainly hope to welcome you back to Khortitsa Palace Hotel in the nearest future. Warm regards, Natalya Plotnikova / Reservations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was in the Khortitsa to moderate a three-day workshop. The rooms and facilities were fine, but the service was really weird. The cafeteria and food services were mediocre. The staff prefers to use the word "no" as a default response when they don't understand or are just too lazy to do what you ask. I got a good massage there and the gym was fine too. But staff was only sometimes helpful and other times plain unhelpful. The lunch service for the conference was really bizarre. I asked at lunch for some tabasco and the lunch manager said there wasn't any although I had got some at breakfast, so I knew there was tabasco in the hotel. So I said so and she left. And never returned. The next day, she approached me and told me that tabasco was extra and that I would have to pay for it. And she actually gave me a bill for 63 Grivnye and hounded me for it, as well as bothering other people in my conference about it. I have never been given a tabasco bill at a "premiere" hotel or any other hotel for that matter. I wouldn't recommend this place, but I think it's the only game in town.…
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Date of stay: July 2018Trip type: Traveled on business
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Natalia P, Reservations Manager at Khortitsa Palace
Responded Aug 7, 2018
Dear DouglasWill, First of all, let me thank you for staying with us and for sharing your recent experience with TripAdvisor community. I deeply regret that your visit at our hotel was not up to your expectations. Unfortunately we have fallen short of our goal during your stay. I was sorry to read your comments regarding our service for the conference, please let me explain to you that we have Tabasco as ingredient of cocktails, but we do not serve it as separate product, and i understand that it was disappointing for you. Please accept my most sincere apologies for the situation occurred. We would like to regain your trust and hope to serve you again in the future. Thank you again for your feedback and we certainly hope to welcome you back to Khortitsa Palace Hotel. Kind regards, Natalya Plotnikova / Reservations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$68 - $107 (Based on Average Rates for a Standard Room)
LOCATION
UkraineZaporizhia OblastZaporizhzhya
NUMBER OF ROOMS
164
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Claim Your Listing Frequently Asked Questions about Khortitsa Palace
Which popular attractions are close to Khortitsa Palace?
Nearby attractions include AQUAZOO (0.6 miles) and Vie Theatre (0.7 miles).
What are some of the property amenities at Khortitsa Palace?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Khortitsa Palace?
Top room amenities include air conditioning, a flat screen TV, and a fireplace.
What food & drink options are available at Khortitsa Palace?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Khortitsa Palace?
Conveniently located restaurants include Villa Oliva, Chin Chin, and Sun City.
Are there opportunities to exercise at Khortitsa Palace?
Yes, guests have access to a fitness center and a sauna during their stay.
Does Khortitsa Palace have airport transportation?
Yes, Khortitsa Palace offers airport transportation for guests. We recommend calling ahead to confirm details.
Are pets allowed at Khortitsa Palace?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Khortitsa Palace offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Khortitsa Palace?
Many travelers enjoy visiting Gerdauen School (2.6 miles).