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Victoria Hotel Center

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Victoria Hotel Center
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51 Reviews from our TripAdvisor Community

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Showing 24: English reviews
London, UK
Reviewed October 18, 2012

Victoria is a brand new hotel in a great central location. The public areas are bright and airy. Our room was spacious, very well appointed and very quiet for sleeping. It had a lovely park view. There are also rooms with the local football stadium view, in which 2012 Euro matches took place. Breakfast was good with eggs made to...

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Helpful?
2Thank DrJohn34
Anneta_Chernaya, Manager at Victoria Hotel Center, responded to this review

Dear Guest, Thank you so much for sharing your nice feedback. I am very glad you have enjoyed your stay at our hotel. We are looking forward to seeing you back soon at Victoria Hotel Center during your next trip to Donetsk. Best regards, Anneta Chornaya Head of Accommodation Department

Manchester,England
Reviewed July 25, 2012

First of all the building is great. Two tower blocks with very nice rooms and views towards the Shaktar football stadium which is 100 metres away. So a very good choice for football visitors. Public areas are also nice e.g. reception, bars and restaurants and there is a fitness centre and bowling alley attached. Hotel sits beside a large park...

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Helpful?
1Thank scrummy
Anneta_Chernaya, Manager at Victoria Hotel Center, responded to this review

Dear Guest, Thank you very much for your comment! We do appreciate your opinion! Every day we practice to provide you with better service. And only due to your reviews we can see our drawbacks and turn them into our advantages. I hope you will give us another opportunity to serve you at Victoria Hotel Center and provide you with...

Portland, Oregon
Reviewed June 29, 2012

I stayed here during the Euros, the rooms are great, large and airy, the staff very nice but slow in some areas, eg Reception. It's about 15 minutes from the airport, about $12 by taxi. A bit far out but right next to the new stadium.

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3Thank Worldtreader1
Management response:

Dear Guest, Thank you very much for sharing your feedback. I am very glad you enjoyed your stay at Victoria Hotel Center. I hope we will be able to welcome you back at Victoria Hotel Center and you will appreciate one of our special offers – “Happy weekends” or “Rooms with half board/full board” at a special summer rate. To...

Kiev, Ukraine
Reviewed June 16, 2012

We stayed in the hotel in mid June. It's perfectly located to visit Donbass arena which hosts Euro 2012 matches. We very happy wi the hotel, it's location and services but unsatisfied with Ukraine France game, which has to do nothing with the hotel. The only not positive feed back might relate to the price policy.

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2Thank Valentyn_Kyiv
Anneta_Chernaya, Manager at Victoria Hotel Center, responded to this review

Dear Guest, Thank you very much for taking time to review your stay at Victoria Hotel Center. I’m glad you have appreciated the hotel’s location and services. We share your feelings about the misfortune of Ukrainian team in Ukraine-France football match and wish them luck in future games. And certainly, we will be glad to see you soon at a...

Kharkiv, Ukraine
Reviewed April 23, 2012

The old buildeing is under rennovation currently. In the new 20 floors building there are rather big, clean and light rooms. Beds are comfortable, pillows are too big for me. Breakfast is good (I tried one a year ago, and I should say now it is much better), the coffee improved also. You have tea-pot in the room with selection...

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1Thank RLesya
Anneta_Chernaya, Manager at Victoria Hotel Center, responded to this review

Dear Sir/Madam, Thank you very much for sharing your feedback. I hope you enjoyed your stay at Victoria Hotel Center. Glad to hear that you have appreciated our renewed breakfast and room amenities. Basically, we have a car rent service in a hotel, so we can arrange transfer or a taxi service for our guests. We are really getting our...

Darlington, United Kingdom
Reviewed April 17, 2012

The Victoria Hotel is situated right next to the brand new Shakta Donetsk soccer stadium built especially for the Euros. The stadium looks very impressive as does the Victoria hotel I found the hotel to be very comfortable with spotlessly clean and very spacious rooms. The restaurant and bars are very good and stayed open until very late. Room service...

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Helpful?
Thank Crazyhorse3
Anneta_Chernaya, Manager at Victoria Hotel Center, responded to this review

Dear Sir/Madam, Thank you so much for your positive review. It was a pleasure to hear that you have enjoyed our team’s hospitality, hotel location, room amenities and the dining facilities of our hotel. It is such an inspiration for us! You do motivate us to work harder! By the way, it is getting spring time and the Parkview rooms...

Istanbul, Turkey
Reviewed March 16, 2012

Almost 2 year old new hotel . It is not centrally located unless you visit the city for football games in Donbass Arena which is 200m from the hotel. Good example for Value&Money balance . Once of the limited good choices in the city. Rooms are clean , well organised and big enough for comfortable stay. There is not a...

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1Thank TMERIC
Anneta_Chernaya, Manager at Victoria Hotel Center, responded to this review

Dear Sir/Madam, Thank you for your positive review! I hope you enjoyed your stay in our hotel. I would like to inform you that we have opened 2 new restaurants with experienced Chef since your last visit. I hope you will appreciate it during your next visit to Donetsk. I sincerely hope we will be able to welcome you back...

Brussels, Belgium
Reviewed February 21, 2012

By all means the rooms in new part of the hotel are very good, they are international level. But the really bad thing is that the bathroom stinks of stale urine - whether the drains are dried out because of low occupancy or because the bathrooms are too hot, I don't know, but every time I re-enter the room, the...

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Helpful?
Thank Deflumine
Anneta_Chernaya, Manager at Victoria Hotel Center, responded to this review

Dear Sir/Madam, Thank you for taking your time to complete a Review of your staying in Victoria Hotel Center. Your feedback is extremely valuable to us. I am very sorry for the disappointment and discomfort you experienced. Actually, the hotel is brand new and there was a problem with the Room Operations System. But now all processes have been tested...

Moscow, Russia
Reviewed February 21, 2012

New rooms are excellent, really top class but the whole thing is let down by the restaurants and bar , really poor style and choice, and why not have a sports bar when is right next to one of the best football stadia in Europe? We found it hard to just get a beer and a snack, whole F&B is...

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1Thank djenk_moscow
Tbilisi, Georgia
Reviewed November 21, 2011

Very clean and nice hotel, very new building and nice services are offered in the hotel!!! Excellent spa centre! Very polite staff!The rooms are big and very comfortable, the only negative thing that TV was not working properly and breakfast a bit poor!

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1Thank taty16
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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Restaurant
  • Breakfast included
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Tennis Court
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Victoria Hotel Center

Address: Mira Ave., 14A, Donetsk 83048, Ukraine
Location: Ukraine > Donetsk Oblast > Donetsk
Hotel Class:4 star — Victoria Hotel Center 4*
Number of rooms: 172
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Also Known As:
Victoria Hotel Donetsk
Hotel Style:
#3 Spa Hotel in Donetsk
#4 Luxury Hotel in Donetsk
#5 Business Hotel in Donetsk
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Questions & Answers

Here's what travelers have asked, with answers from Victoria Hotel Center staff and other travelers.
2 questions
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Questions? Get answers from Victoria Hotel Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Use rooms ending with 14 (eg 1114) - these are corner rooms furthest from the elevator.”
334tanial, Feb 7, 2014 | Read review
“Ask for a room on a high floor for great views”
GrandPoohbaH, Nov 4, 2013 | Read review
“The best rooms are to superiors .”
530MarcoC530, May 23, 2013 | Read review
“ask for queen or double bed otherwise be prepared not to roll over”
andrewshka1121, Feb 22, 2013 | Read review
“Rooms on upper floors with view of stadium are best”
scrummy, Jul 25, 2012 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question