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Imperial Resort Beach Hotel

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Traveler (81)
Room & Suite (35)
Dining (8)
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Overview
  • Excellent5%
  • Very good23%
  • Average38%
  • Poor17%
  • Terrible17%
Nov 14, 2017
“Lovely - Service a bit blingy”
1 week ago
“Still waiting on my refund ”
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Additional information
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Rooms
Jul 1Jul 2
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (123)
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1 - 5 of 112 reviews
Reviewed 1 week ago via mobile

I want to start off by saying the hotel is not that bad, but service is lacking here. The rooms are big, and even though I had no problems with my room, my 9 other business travelers did. Cold showers, broken AC, and even a...More

Thank Emily V
Response from Emmanuel M, Front Office Manager at Imperial Resort Beach HotelResponded 1 week ago

Dear Guest, We are sorry to read about the poor experience you and your team had during your recent stay with us. Please accept our sincere apologies for the inconvenience caused,and rest assured we fully understand your disappointment and frustration. Your remarks have been shared...More

Hotel's Favorite
Reviewed August 14, 2017 via mobile

We loved visiting this place while awaiting our Flight back to the U.K. It's about 5 minutes from the Airport. We relaxed and had some lovely food, music playing in the background, swimming pool, squash court, play area for children lovely trees for shade, beach...More

Thank fanah16
Response from Emmanuel M, Front Office Manager at Imperial Resort Beach HotelResponded August 16, 2017

. Dear Guest, Thank you for sharing your nice comments. We are happy to read that you had an enjoyable stay. Looking forward to the pleasure of welcoming you back with us soon.

Reviewed March 22, 2018

Attended a workshop there (including accommodation). Whoever I spoke to reported broken bathroom fixtures. Not yet substantial, but in five years the place will be run down. Only one elevator working. In the evenings power goes frequently off and on. The building is clad in...More

1  Thank through_galaxy
Response from Emmanuel M, Front Office Manager at Imperial Resort Beach HotelResponded April 7, 2018

Dear Guest, We are sorry to read about the poor experience you had during your recent stay with us. Please accept our sincere apologies for the inconvenience caused. Your comments about the rat in the room and all issues mentioned were duly noted and the...More

Reviewed November 25, 2017

This excellent hotel has the best staff I have ever met. Excellent location near major sights of entebbe .I felt my self at home during my stay .the hotel is also charming with an interesting site.our room was of average size ,funished to a high...More

Thank lweerasound
Response from Emmanuel M, Front Office Manager at Imperial Resort Beach HotelResponded November 25, 2017

Dear guest, We are happy to be informed that you enjoyed your stay with us and will certainly not hesitate to share your valuable comments with our staff members. We hope to have the pleasure of welcoming you back with us! Kind regards,

Reviewed November 15, 2017

PROS. Located on shores of Lake Victoria with beautiful garden between the hotel and the narrow sandy beach where there are places for grilled food and drinks. Beautiful internal lobby, nice view from restaurant, quiet neighborhood, lush with many trees and birds. In room: spacious...More

Thank GlobalCit59
Response from JAMES K, Director of Sales at Imperial Resort Beach HotelResponded November 17, 2017

Thank you for your feedback . We appreciate the compliments and we shall ensure good food and service are delivered / rendered . Thank you .

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About
Amenities
Top amenities
Restaurant
Fitness Center with Gym / Workout Room
Pool
Beachfront
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Business Center with Internet Access
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Shuttle Bus Service
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Pool
Bar/Lounge
Spa
Details
Price range
$148 - $221 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Entebbe
#6 On the Beach Hotel in Entebbe
#7 Luxury Hotel in Entebbe
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms, Smoking rooms available
Details
Price range
$148 - $221 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Entebbe
#6 On the Beach Hotel in Entebbe
#7 Luxury Hotel in Entebbe
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms, Smoking rooms available
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Traveler (81)
Room & Suite (35)
Dining (8)
Pool & Beach (8)
Questions & Answers
Ask a question
Emily V
May 5, 2018|
AnswerShow all 2 answers
Response from GlobalCit59 | Reviewed this property |
Rooms have hair dryer.
0
Votes
Lazarusj
November 26, 2016|
AnswerShow all 2 answers
Response from Emmanuel M | Property representative |
life fitness equipment includes: 2 trademills,biceps curl,triceps press,pulldown,fly,shoulder press,seated leg press,leg extension,sealed leg curl,9500 hrs, and 93c ,Muscle and fitness standard fit for life weights.
0
Votes
Eponymist13
September 22, 2016|
AnswerShow all 2 answers
Response from Emmanuel M | Property representative |
Shuttle services to and from airport are chargeable us$ 15 per person per trip
0
Votes
Room Tips
"see TIPS mentioned above"
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"My room was in the corridor at the right side of the reception"
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"Look for one with outlets, a door that closes and no flooding toilet."
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"Rooms facing away from the beach are quieter because there's a DJ playing loud music all day long at..."
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