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Richmond Pamukkale Thermal Hotel

Cancelon$65*
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Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
$65*
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$66*
$66*
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Richmond Pamukkale Thermal Hotel
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255 Reviews from our TripAdvisor Community

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Showing 65: English reviews
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Athens,Greece
Reviewed 1 week ago

I spent a night in this hotel travelling with a group of turists.Based on reviews I had no expectations; just a bed and something to eat. Positive aspects: Room size appropriate, good. Everything in order.Smiling,courteous staff,professional behaviour.I called from my room, asked for someone to fix something,two(2) very polite and smiling people came and fixed it in no time.The air...

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Helpful?
Thank Lilac G
İSMAİL A, Genel Müdür at Richmond Pamukkale Thermal Hotel, responded to this review

Dear Guest First of all thank you very much for your stay at Richmond Pamukkale Thermal Hotel and taking time to share your recent experience about your stay . I am very disappointed to hear that we failed to provide you with an excellent comfort and services that we are known, and I assure you that all your feedback is...

India
Reviewed 1 week ago

We stayed just one night but regretted our decision within a few minutes. 1. At checkin the surly staff member looked disinterested and inattentive in ensuring a smooth welcome. 2. There was no elevator to reach our room so we had to lug our bags upstairs by ourselves. 3. There was a live spider on the bed 4. The bath...

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Helpful?
Thank 1990travel
İSMAİL A, Genel Müdür at Richmond Pamukkale Thermal Hotel, responded to this review

Dear Guest First of all thank you very much for your stay at Richmond Pamukkale Thermal Hotel and taking time to share your recent experience about your stay . I am very disappointed to hear that we failed to provide you with an excellent comfort and services that we are known, and I assure you that all your feedback is...

Istanbul, Turkey
Reviewed 3 weeks ago

April 2017, This is one of the better hotel in and around Pamukkale mane site. They have nice facility make sure it is booked before you reach as in the peak time of vacation it is full. There were lots of family bookings at the time of our visit. They have two outdoor pools one is normal pool with protected...

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Helpful?
Thank Kanchan Z
İSMAİL A, Genel Müdür at Richmond Pamukkale Thermal Hotel, responded to this review

Dear Guest First of all thank you very much for your stay at Richmond Pamukkale Thermal Hotel and taking time to share your recent experience about your stay. We are very glad to hear that you enjoyed your stay with us. It is our priority to ensure that all our guests satisfied with their stay at our property. We look...

Lake Haven, Australia
Reviewed April 18, 2017

Nice hotel and our room (2038) was very comfortable but with no views. There are a number of pools at the hotel including a thermal pool as well as a Turkish bath and Sauna for use by hotel guests. There is no complimentary water or tea/coffee making facilities which would have been nice after a long trip. The buffet dinner...

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Helpful?
Thank Teresa W
İSMAİL A, Genel Müdür at Richmond Pamukkale Thermal Hotel, responded to this review

Dear Guest First of all thank you very much for your stay at Richmond Pamukkale Thermal and taking time to share your recent experience about your stay. We are very glad to hear that you enjoyed your stay with us. Your comments and suggestions are very important for us. We will organize our breakfast menu again. We will be pleased...

Brookfield, Connecticut
Reviewed February 18, 2017 via mobile

We stayed at Richmond Pammukale for one night - a big group of 40 people. Had a good time. Enjoyed the thermal spa - it was a unique experience. We did not go into the Thermal pool at the cotton cascades ..... our guide told us our hotel had a really good Thermal pool. He was right - the hotel...

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Helpful?
Thank NQTravel
İSMAİL A, Genel Müdür at Richmond Pamukkale Thermal Hotel, responded to this review

Dear Guest Firs of all thank you very much for your stay at Richmond Pamukkale thermal and taking time to share your recent experience about your stay. We are very glad to hear that you enjoyed your stay with us. It is our priority to ensure that all our guests satisfied with their stay at our property. We look forward...

Yalikavak, Turkey
Reviewed January 12, 2017

Arrived at the hotel to be well greeted. Bell boy Huseyin was there to help us with our bags, girl on reception very helpful and with great smile. We had problem with the room Wifi, we contacted reception and spoke to the Duty Manager Ayla who moved us to another room without question Food at the hotel was fabulous to...

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Helpful?
Thank 2lancsguys
İSMAİL A, Genel Müdür at Richmond Pamukkale Thermal Hotel, responded to this review

Dear Guest Thank you very much for stay at Richmond Pamukkale Thermal and taking time to share your great eperience with us. We are truly glad and honored to hear that you enjoyed your stay. It is our priority to ensure that all our guests satisfied with their stay at our property. We will be glad to see you and...

Victoria, Canada
Reviewed January 2, 2017

Richmond Pamukkale Thermal Hotel is a big , busy Hotel popular with locals as well as foreigners. It relies heavily on tour groups ( mostly Asians at the moment ) and does not make an effort to leave up to the past reputation. We stayed in the B section;the rooms are relatively small, clean but in need of some revamping...

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Helpful?
Thank Carmen-Julie
İSMAİL A, Genel Müdür at Richmond Pamukkale Thermal Hotel, responded to this review

Dear Guest Thank you very much for your stay at Richmond Pamukkale Thermal Hotel and taking time to share your recent experience about your stay. We are very sorry to learn that your experience was below from your expectations. I assure you that all your feedback is taken into consideration for corrections and improvements. l would like to explain that:...

Izmir Province, Turkey
Reviewed December 17, 2016

Upon arrival the check-in was fast, the welcome drink was a nice gesture after the long journey. The room was a standard one, a bit small but we knew what we had booked. The heating was working properly but the window's heat isolation was so poor that we had to run it all night long on a max level which...

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Helpful?
Thank Klaukara
İSMAİL A, Genel Müdür at Richmond Pamukkale Thermal Hotel, responded to this review

Dear Guest Thank you very much for you to choose Richmond Pamukkale Thermal and taking time to share your recent experience about your stay. I am very disappointed to hear that we failed to provide you with an excellent comfort and services that we are known, and I assure you that all your feedback is taken into consideration for corrections...

swift33
Reviewed December 13, 2016

After a day touring in a coach it was a pleasure to use the theramal spa, so relaxing and warm. The bedrooms were good, had a fridge, short of toiletries but soon replaced by staff. Evening meal was buffet, we were all seated on long tables which was rather llike being at school. Our waiter was vary grumpy and would...

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Helpful?
Thank swift33
Kiev, Ukraine
Reviewed December 12, 2016

We would like to say thanks for all staff in this hotel, very nice service, good food and everything. It was good vacation for us! Hope once to come back and enjoy one more time. Big thanks and good luck Спасибо большое!

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Helpful?
Thank skorchilko
İSMAİL A, Genel Müdür at Richmond Pamukkale Thermal Hotel, responded to this review

Dear Guest Thank you very much for you to choose Richmond Pamukkale Thermal and taking time to share your recent experience about your stay. We are glad to hear that you enjoyed your stay with us. We would like have you here as a our guest again soon. Best Regards İsmail Aksoy

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Richmond Pamukkale Thermal offers its guests an exclusive service with privileged comfort and superior quality of care intrinsic to the Richmond brand and a lush green atmosphere nestled in nature and Pamukkale's healthy healing waters. Located 3 km away from Pamukkale, a UNESCO World Heritage site, Richmond Pamukkale Thermal is one of the most exquisite 4-star hotels in the Karahayit region. ... more   less 

Additional Information about Richmond Pamukkale Thermal Hotel

Address: Karahayit, Pamukkale 20290, Turkey
Location: Turkey > Denizli Province > Pamukkale
Price Range: $44 - $79 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Richmond Pamukkale Thermal Hotel 5*
Number of rooms: 315
Reservation Options:
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Hotel Style:
#2 Spa Hotel in Pamukkale
#4 Luxury Hotel in Pamukkale
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Questions & Answers

Here's what travelers have asked, with answers from Richmond Pamukkale Thermal Hotel staff and other travelers.
2 questions
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Questions? Get answers from Richmond Pamukkale Thermal Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Standard room was still good with a nice view.”
kanchanz, 3 weeks ago | Read review
“Hotel was not to busy”
2lancsguys, Jan 12, 2017 | Read review
“Rooms close to the Lobby seem to be very noisy.”
Carmen-Julie, Jan 2, 2017 | Read review
“best rooms overlook road and not pool as they are quieter.”
V673WCmargarets, Sep 1, 2016 | Read review
“very small rooms”
Aniscikli, Aug 29, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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Prices are for 1 room, 2 adults
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