Amazing! Amazing! Amazing experience. This is a must do and especially in Kayakapi spa. We had lovely ladies Mine and Dilek who were so wonderful and absolutely good. Highly recommended to everyone. We left the spa feeling very happy! Superb!
Unparalleled service!! Starting weeks before our arrival, guest relations answered our many, many questions and helped us to arrange some amazing excursions! Everything was so personalized. They even arranged for a lab person to come to our room to do our pre-departure covid testing, and hand deliver the results 2 hours later, (necessary for return to USA during pandemic). The guest rooms are caves built into huge rock formations, very unique and also very luxurious! They’ve won all sorts of well deserved awards! The staff were exemplary! They were always available to help, yet never overbearing. They are your advocate if you have any issues. They are your travel agent and advisor- just can’t say enough about how accommodating they were!! Thanks again Kayakapia!!
Great experience !!! Fantastic cave/room, excellent food (breakfast and room service). Best private tours (all of them kindly suggested and arranged by Nihal Zorel before our arrival. All the best were the kindness and the attention from all the staff, since the arrival (first transfer) until the end (breakfast at 5:30 a.m) during the transfer back to the airport. Royal Ballon (company referral by Nihal) is simple the best on Ballon business (I made a review for them too). Great staff made great experiences for guests. tip: If you need a Spanish speaker official guide, ask Nihal for "El Captain" (great guide"). we simply loved Kapadocia !!! 😊
This hotel is a very high-end, luxurious hotel with breathtaking views and fabulous amenities. The staff is very professional and service oriented. The rooms are beautifully decorated authentic and spacious. There is even a Turkish bath in the room and courtyard outside the room to enjoy the breathtaking views. The guest relations manager, Ms. Nihal Zorel was very helpful to me before I arrived in helping me arrange all the activities, including ballooning, half-day cave, tours, photo shoots and gown rentals, as well as evening, dinner, reservations, and transportation. The poolside breakfast and dinner area had great food, service, and views . The staff was very attentive quick, and had golf carts to transport us to any part of the hotel at any time I highly recommend this property, and I surely will visit again.…
Dilek was great. I had the Ottoman Massage. Dilek treated me like a king. It was only my 2nd Turkish bath, and now I want to build one in my house and hire Dilek every day! Fantastic hotel! Beautiful, great views. Just a pleasure to be here. Oh and the wifi works great too!
Kayakapi is not the Premium caves - they are an experience! I was lucky to have experienced their amazing customer service, facilities, food, and not to forget about the caves. On arrival, you are welcomed at the reception and the whole area is explained. Due to the vastness of the area in which they are located, you are taken from reception to your caves through hotel's cars. We were shown some facilities en route. Then Nihal (our rep) explained each and every facility in the cave to us. The caves were clean and every requirement is fulfilled. If you need anything more, help is just a phone call away. They are so attentive! Nihal took care of our every need and not just her - each of the hotel's representative was a joy to speak to! The restaurant is absolutely brilliant - amazing food choices and what a taste. The breakfast had more than you have ever seen choices as well. As we were leaving early in the morning, even without asking, we were given our breakfast boxes with so much food. All that I can say is that you made my trip worthwhile. I will be back in one summers! Thank you Kayakapi (and Nihal)!…
We had the most wonderful time at this property. The rooms were beautiful and the staff were the most amazing and helpful and made sure we had the most comfortable stay there. Special mention to Ms.Duygu for taking special care of us and made sure we had everything we needed on our trip to Cappadocia. Would recommend anyone going to Cappadocia to stay in this best property there.
Superb experience. Amazing location- in the caves on the mountain. Prime luxury. Cheap rates. Kind n courteous staff. Rooms have fully decorated room, complimentary dry fruits juices fruits expensive chocolates. Bathrooms with Turkish hamam n many many facilities. Maide restaurant is very nice too. We had only 1 night here was the only bad thing. Apo was very good at the reception n gave us late checkout n some time to spend in the hotel until our flight time.
At Kayakapı Premium Caves, we felt like we were on top of the world! The rooms are carefully restored stone dwellings topping a high hill with cliffs, and most rooms open out to a private terrace with a great expansive view. As a party of four, we stayed 4 nights from 10-14 August last year. We chose the “Majestic Cave Suite / 401 – Hacı Osman Bahçeci Evi”. See our pictures! About the swimming pool: DREAMY! It is right outside the restaurant and has ample seating around it, with places to put your drinks and snacks brought to you with a smile, from the restaurant . About the restaurant: WOW! The food was authentic and delicious, including additional selections for finicky kids, and the waiters and waitresses were very attentive, friendly and polite. The more pleasant and polite you behave towards them, the more appreciative they are of you, whom they view as a sort of representative of your country. In Turkey, the economic conditions make it hard for service personnel to earn a living. So please use the tip box! As for nearby activities, we had great help from the manager, Mrs. Duygu Ağıllı, to recommend and arrange several very memorable experiences: tours of the ancient sandstone ”chimney” habitations, balloon ride, horseback ride, clay pottery workshop, visit to Mustafapaşa (old former Greek town of Sinasos, a day trip well worth it). I had visited Cappadocia before, in the 1970s and 80s, but this time, at this hotel, it was my best visit!…
We were able to book a wonderful room with separate sleeping areas for our 2 teenaged daughters, and for ourselves for 5 nights with a Hamam and its own essentially "private" verandah. Each of the rooms is totally customised, and if you book early, go to the hotel website and you can literally screen through each and every room to find the one that suit you best. Everything was good from bed comfort, housekeeping, breakfast staff and internal drivers! Perfect Stay.