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Dedeman Cappadocia Hotel

Urgup Yolu 2 Km, Nevsehir 50200, Turkey
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1 room 1 adult
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Dedeman Cappadocia Hotel
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362 Reviews from our TripAdvisor Community

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North Vancouver, Canada
1 review
2 of 5 stars Reviewed October 20, 2015

Room would be adequate for an unpretentious budget hotel not for one purporting to be 4 or 5 star that labels itself a convention center that's located in the middle of nowhere. The rooms don't have wi-fi - it's only accessible in the lobby. Even there password provided didn't work so staff had manually provide access. Sign in bathroom says... More 

Helpful?
Thank norvanguy
Dedeman_Kapadokya, Genel Müdür at Dedeman Cappadocia Hotel, responded to this review

Dear norvanguy We would like to thank you for taking the time to write to us regarding your experience at the Dedeman Cappadocia Hotel whilst staying us. We are extremely pleased to know that you enjoyed you stay with us as well as the services received in our Hotel. Your comments have been shared with our Team members accordingly and... More 

Vancouver, Canada
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed October 20, 2015

I am staying in this hotel presently (October 20, 2015). A group of 10 men exploring Cappadocia region of Turkey, we are staying here for 5 nights. This is our third night. I think that it used to be a nice hotel but I have the impression that nothing was ever renovated, or updated here. The carpets at the corridors... More 

Helpful?
Thank jankon
Dedeman_Kapadokya, Genel Müdür at Dedeman Cappadocia Hotel, responded to this review

Dear Jankon We would like to thank you for taking the time and trouble to write to us regarding your experience at theDedeman Cappadocia Hotel. We are extremely sorry about the unsatisfactory level of service that you experienced during your stay and we can assure you that the matter has been thoroughly investigated and will not re-occur. We do hope... More 

Toronto
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed August 2, 2015

We stayed here for two nights in June, 2015 as part of a tour. The worst thing about the hotel was our dilapidated room. The walls were dirty, and there were stains on the rugs throughout the room The pull-out couch, which was the main couch to watch TV, didn't close properly. The water went off in the middle of... More 

Helpful?
Thank TravelerFromToronto2
Dedeman_Kapadokya, Genel Müdür at Dedeman Cappadocia Hotel, responded to this review

Dear Traveler We would like to thank you for taking the time and trouble to write to us regarding your experience at theDedeman Cappadocia Hotel. We are extremely sorry about the unsatisfactory level of service that you experienced during your stay and we can assure you that the matter has been thoroughly investigated and will not re-occur. We do hope... More 

Jaipur
Level Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed July 11, 2015 via mobile

Not up to the mark...rated as 5 star property but services and amenities are of 3 star hotel. Poor breakfast, located out of the city with no shuttle connections, pathetic massage service manager, no wi-fi in the rooms, toiletries were of poor quality. We had 5 rooms booked and all of our group members found the hotel below the expectations.... More 

Helpful?
1 Thank mohitsachetee
Dedeman_Kapadokya, Genel Müdür at Dedeman Cappadocia Hotel, responded to this review

Dear mohitsachetee We would like to thank you for taking the time and trouble to write to us regarding your experience at theDedeman Cappadocia Hotel. We are extremely sorry about the unsatisfactory level of service that you experienced during your stay and we can assure you that the matter has been thoroughly investigated and will not re-occur. We do hope... More 

Travelers are raving about these Nevsehir hotels

athens greece
Level Contributor
72 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed June 8, 2015

I was obliged to stay in that Hotel as I was travelling with a group..stayed there 4 nights.location in the middle of nowhere , rooms with old towels and worst pillows I ever had in a hotel..all hotel though was very clean and had very good food. service was good but not friendly

Helpful?
Thank ElenieAthensGreece
Dedeman_Kapadokya, Genel Müdür at Dedeman Cappadocia Hotel, responded to this review

Dear Elenie We would like to thank you for taking the time and trouble to write to us regarding your experience at the Dedeman Cappadocia Hotel. We are extremely sorry about the unsatisfactory level of service that you experienced during your stay and we can assure you that the matter has been thoroughly investigated and will not re-occur. We do... More 

Boston, Massachusetts
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed June 3, 2015 via mobile

I visited the hotel in May 2015. The hotel is quite old and is in desperate need of renovation. The open buffet was very limited and did not meet the standards of a five-star hotel. However, the room service was quite good and they came as soon as I requested assistance. Unfortunately, the rooms were quite shabby, the carpets dirty,... More 

Helpful?
Thank George T
Dedeman_Kapadokya, Genel Müdür at Dedeman Cappadocia Hotel, responded to this review

Dear George T We would like to thank you for taking the time and trouble to write to us regarding your experience at theDedeman Cappadocia Hotel. We are extremely sorry about the unsatisfactory level of service that you experienced during your stay and we can assure you that the matter has been thoroughly investigated and will not re-occur. We do... More 

Jersey, United Kingdom
Level Contributor
72 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed June 2, 2015

Get a room facing the swimming pool then enjoy a good nights sleep after a nice Buffett breakfast and before a good decent breakfast with the opportunity to have a personally cooked omelette yes it will be crowded but then so is cappadokia. The rooms could do with a refurb, the Internet is presently only available on the ground floor... More 

Helpful?
Thank Gortinboy
Dedeman_Kapadokya, Genel Müdür at Dedeman Cappadocia Hotel, responded to this review

Dear Gortinboy We would like to thank you for taking the time and trouble to write to us regarding your experience at theDedeman Cappadocia Hotel. We are extremely sorry about the unsatisfactory level of service that you experienced during your stay and we can assure you that the matter has been thoroughly investigated and will not re-occur. We do hope... More 

Portland, Oregon
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed May 31, 2015

As noted by other reviewers, this is a property heavily used by tour operators. During our stay several tour buses full of teenagers occupied a portion of our floor as well as several floors above us. They were not well-supervised, nor did the hotel staff respond to our concerns about their behavior, which included these kids climbing out of their... More 

Helpful?
Thank encee49
Dedeman_Kapadokya, Genel Müdür at Dedeman Cappadocia Hotel, responded to this review

Dear encee49 We would like to thank you for taking the time to write to us regarding your less than enjoyable experience at the Dedeman Cappadocia Hotel. We are extremely sorry about the unsatisfactory level of service that you experienced during your stay with us, we do take each and every Guest/s comments very seriously and we can assure that... More 

Sweden
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed May 30, 2015

We made a round trip to Cappadokien and stayed in the hotel mainly to sleep there. As pointed out in other reviews it is situated just outside the town close to a highway. However we slept well during the nights without problems caused by trafic, bad beds etc. The hotel as such is in the three stars category and as... More 

Helpful?
Thank ranfon
Dedeman_Kapadokya, Genel Müdür at Dedeman Cappadocia Hotel, responded to this review

Dear ranfon We would like to thank you for taking the time and trouble to write to us regarding your experience at theDedeman Cappadocia Hotel. We are extremely sorry about the unsatisfactory level of service that you experienced during your stay and we can assure you that the matter has been thoroughly investigated and will not re-occur. We do hope... More 

Columbia, Missouri
Level Contributor
435 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 213 helpful votes
3 of 5 stars Reviewed May 26, 2015

You probably won't stay at the Dedeman unless you're part of a package tour in Cappadocia. It's a huge hotel with something like 400 rooms and capacity for 1000 guests. While it is not as soulless as it appears when you first pull up into the parking lot (which will be filled with large buses/coaches and hordes of scurrying tourists... More 

Helpful?
Thank LMOverby
Dedeman_Kapadokya, Genel Müdür at Dedeman Cappadocia Hotel, responded to this review

Dear LMOverby We would like to thank you for taking the time and trouble to write to us regarding your experience at theDedeman Cappadocia Hotel. We are extremely sorry about the unsatisfactory level of service that you experienced during your stay and we can assure you that the matter has been thoroughly investigated and will not re-occur. We do hope... More 

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