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Novotel Kayseri Hotel

Traveler (43)
Room & Suite (21)
Traveler (43)
Room & Suite (21)
Dining (7)
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Rooms
Dec 23Dec 24
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Free High Speed Internet (WiFi)
Restaurant
Room Service
Free Parking
Wheelchair access
Fitness Center with Gym / Workout Room
Children Activities (Kid / Family Friendly)
Bar/Lounge
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Dry Cleaning
Laundry Service
Multilingual Staff
Meeting Rooms
Banquet Room
Public Wifi
Concierge
Show more
Room features
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Minibar
Suites
Good to know
HOTEL STYLE
Quiet
Mid-range
HOTEL CLASS
Location
Full view
Getting there
Kayseri Airport2 mi
Nevsehir Airport43 mi
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Nearby restaurants
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Nearby attractions
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Reviews (222)
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70 results
Traveler rating
19
37
9
3
2
Traveler type
Time of year
LanguageEnglish
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19
37
9
3
2
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1 - 5 of 70 reviews
Reviewed May 23, 2018 via mobile

It's a very basic hotel with hardly any staff around. I'm still checked in, the A.C has not been functional since yesterday and no one at the property is responding to any complaint. One guy last night said it's working fine and left the room...More

Date of stay: May 2018
1  Thank NishantB143
Response from AccorHotelsKayseri, General Manager at Novotel Kayseri HotelResponded May 26, 2018

Dear Guest , Thank you for taking the time to tell us about your experience at the Novotel Kayseri. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Novotel, we strive to provide a...More

Reviewed April 12, 2018 via mobile

Very 'basic' hotel (don't expect much from a typical Accor chain hotel). One example: we wanted to use the air conditioning, asked for help as it was only throwing hot air and reception said The location is good (between airport and the center). Cleaning is...More

Date of stay: April 2018
Thank Zé M
Response from AccorHotelsKayseri, General Manager at Novotel Kayseri HotelResponded April 19, 2018

Dear Guest , Thank you for taking the time to tell us about your experience at the Novotel Kayseri. We are sorry that your experience did not meet your expectations . At Novotel, we strive to provide a superior service experience for every customer; therefore...More

Reviewed June 2, 2017

Everything is perfect, except that in restaurant they served me a something almost water instead of orange juice. Thanks to hotel management, my complain was accepted. Other than this, rooms are comfortable, internet is good working, centrally located, easy to access, good car parking area,...More

Date of stay: June 2017
1  Thank Okarahan
Response from AccorHotelsKayseri, General Manager at Novotel Kayseri HotelResponded June 4, 2017

Dear Ozan Karahan , We very much appreciate your comments regarding your stay at the Novotel Kayseri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement...More

Reviewed March 27, 2017

The Novotel is ideally located for an overnight stay if travelling by plane, but is also walking distance from the town centre (15 mins to the main shopping centre). The staff are welcoming and efficient, the rooms are clean and breakfasts are excellent (don't miss...More

Date of stay: March 2017
Thank Bitternwatcher
Response from AccorHotelsKayseri, General Manager at Novotel Kayseri HotelResponded March 28, 2017

Dear Guest , We thank you for choosing Novotel Kayseri . We are honored to note your satisfaction with our services and it is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for...More

Reviewed November 26, 2016 via mobile

The Hotel is Nice and very good Location is best closed to all area at the City closed to airport and to big mall . Accor club hotel its there are shortage in it some Like club lounge the English at main same reception Resturent...More

Date of stay: November 2016
Thank halsaadoon729
Response from AccorHotelsKayseri, General Manager at Novotel Kayseri HotelResponded November 28, 2016

Dear Guest, We thank you for staying at our hotel and the for time taken to share your comment. Your feedback is extremely valuable to us as it helps us improve the quality of our services to better meet your needs. We hope we will...More

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Questions & Answers
Ask a question
Teguh S
November 20, 2017|
AnswerShow all 3 answers
Response from AccorHotelsKayseri | Property representative |
Dear Guest , We thank you for choosing Novotel Kayseri . We would like to inform you that we will have shuttle services to Erciyes Ski Center during winter period . Schedule will be fixed ( from Novotel 9:00 - from... More
0
Votes
jervis21
August 22, 2017|
Answer
Response from Okarahan | Reviewed this property |
Hello, I was with own car. But distance between airport and hotel is not close. Such distance in Turkey y taxi would cost around 80 to 100 TL, means around 25 to 30 USD.
1
Vote
Ali G
September 16, 2016|
AnswerShow all 2 answers
Response from AccorHotelsKayseri | Property representative |
Değerli misafirimiz, öncelikle Novotel Kayseri'yi tercih ettiğiniz için teşekkür ederiz, rezervasyon ve iritbat detaylarınızı mail adresimize iletmeniz durumunda tarafınıza detaylı bilgi paylaşımı yapılmak üzere , hemen... More
0
Votes
Room Tips
"The top floor looking over the road offers the best view of the mountain."
Bitternwatcher
Mar 27, 2017
Read review
"stay away from this hotel"
TKSeattle
May 22, 2016
Read review
"All rooms seem to be suitable for traveler but we stayed on a non-smoking floor as we are non smokers."
ColdinSK
Jun 29, 2014
Read review
"Pleaseask for a room far away from the train line! Far from the 119 or 120 i am not sure."
AntonioL109
Mar 1, 2014
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PRICE RANGE
$30 - $53 (Based on Average Rates for a Standard Room)
LOCATION
TurkeyKayseri ProvinceKayseri
NUMBER OF ROOMS
96
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