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The Sense De Luxe Hotel

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Bingesik Mevkii, Side, Manavgat 07060 Turkey
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Traveler (1062)
Room & Suite (270)
Dining (260)
Certificate of Excellence

About

#47 of 261 hotels in Side
Location
Cleanliness
Service
Value
Certificate of Excellence
The Hotel The Sense is to 15.06.2014 newly opened as 5 Stars and offers its guests a modern ambience with a high degree of comfort. In the beautiful location in the near side it is also an ideal starting point for excursions into the surrounding area.
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Property amenities
Free parking
Wifi
Fitness Center with Gym / Workout Room
Pool
Free breakfast
Beach
Children Activities (Kid / Family Friendly)
Kids club
Internet
Indoor pool
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Poolside bar
Airport transportation
Shuttle bus service
Meeting rooms
Spa
Hammam
Massage
Concierge
Dry cleaning
Laundry service
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Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Family Resort
Languages Spoken
Russian, German, Turkish
666Reviews79Q+A13Room tips
Traveler rating
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Popular mentions
Perfect hotel,everything best!football pich,food. Everything is perfect thanks for eveything room is nice IF Fuglafjordur from denmark we ljke this hotel we will come again defibtly see you soon,,,,,,,
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Response from Emir Hotels, Acente / Danışman at The Sense De Luxe Hotel
Responded yesterday
Dear Milans , Thank you very much for making The Sense Deluxe the hotel of your choice and for sharing your experiences with other travellers. We hope you had a safe trip home. We are happiy to see, that you enjoyed your well deserved holidays and how much you appreciate the efforts of our team. With pleasure we will forward your kind words as an additional motivation to our collegues. It was a pleasure to welcome you and we hope to see you again soon!
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I have just got back from my holiday today and honestly speaking I already miss the staffs soo much the staffs at the bar and and the entertainment team were amazing loved the service they provided they went above and beyond The bar staffs salim and corina were extremely hardworking and lovely people who always greeted you with a smile always asking and looked after me and my family which included 9 of us The food was amazing and you will not go hunry there was so many hard working and lovely staffs who served us and always at your service the staffs called serdar and others who’s name i have forgotten The rooms are so beautiful and spotless you will not be disappointed the beds so soft and amazing to relax in , the cleaners were so kind and used to come and clean the room everyday leaving fresh clean towels ,toiletries Despite it being such a beautiful hotel with amazing staffs, i will have to mention the reception area staffs the only helpful receptionist we met was islam apart from him the rest was so rude and there attitude was just so disgusting made me feel like an outcast stupid and dumb because I couldn’t speak there language and couldn’t understand there language, you go and ask them for help god forbid they just reply in such a rude and disgusting manner not professional what so ever, i read the reviews before i went and honestly i was thinking am i making a mistake as i was traveling with my family yes its a beautiful hotel but there are many hotels that are also beautiful would i go back after the service me and my family got from the reception i dont think so there are many hotels that are way better the service is better honestly my heart goes out to some of the staffs there they are extremely hard working specially the names that i have mentioned above, ohhh not to mention the grumpy old guy on the reception with grey hair and glasses 👓 he was just grumpy and rude seriously i would say if your gonna spend your money and you want to to feel good and looked after be wise about it im glad i met some of the staffs but the reception people were so rude that it ruined my stay at the sense de luxe hotel I payed an extra £150 for the pool side rude don’t bother wasting your money because the water is so cold you will come back with pneumonia or just die in the pool i kid you it is absolutely freezing ice cold water , £19 extra charge for wifi if you want any access to the wifi which was is really just another waste of money
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Two OAPs from the uk stayed for one week all inclusive. The room was clean, the bed very comfortable, and the meals were so varied and plentiful. Whilst this was off season Nov 1st the hotel was busy but by no means uncomfortable. We found that language was a problem, but one particular female receptionist was fluent in English. This lady helped us beyond what would be the norm. A huge complex offering guests great facilities, the beach is within a short walking distance with catering and drinks facilities. Would certainly consider availing of this hotel again.
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I have just spent a week at this hotel and it was excellent. The rooms were very clean and modern. The staff were very friendly and helpful. The choice and selection of food was very good and the quality was excellent.
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The hotel itself is extremely well kept and has lovely decor throughout. However it is a shame that it is let down by numerous factors which I will be explaining during this review. During our stay at the sense de luxe we came to notice things about the members of staff. All of staff that worked on the green bar were extremely hard working and couldn’t do enough for you, you could not fault them however it’s a shame that this can not be said for the rest of the staff in the hotel many of them werevery rude and made anything you asked them seem like a chore. We noticed that when asked to get a drink in the lobby bar or primi bar you’d often get tutted and they would roll their eyes at you even though it is there job, this may have been because of our yellow band this trend happened throughout the hotel causing us to go off complex and drink elsewhere in the evenings. We were in room 1201 which for the most part of the holiday was not cleaned very well as there werenut skins on the floor from the previous occupants of the room which did not get cleaned up until our second to last day even though our room was tended to my the maid daily, the maid took no notice of the do not disturb on multiple occasions during our stay this was often in the mornings at around about 7am, during our stay we had money taken from our room, when reported to reception the rudeness of the staff was unacceptable and extremely disrespectful as they laughed in our faces when we reported the money missing, she then proceeded to say “there is nothing I can do I’m not a maid” We were never reimbursed for the stolen money from our room. The yellow bad is insulting and you are segregated for you ethnicity we saw this throughout the two weeks and even more so when a lovely young family had also flown with jet2 and they received blue bands as one member of the family was Turkish we found this every unfair as we were assured on arrival it was due to our package with jet2 and not our ethnicity. The entertainment team was a little flat but through not fault of their own but bare with as they try their best, this was proven on my birthday when they made me ballon gifts and tried to make it as special as they could this was a lot more then the hotel did on my special day. They food was good and we never went hungry there was always something to find, during meal times. The best food again was at the green bar where everything is made freshly for supply and demand. the chef was even willing to go out of her to prepare and cook fresh pizzas for you amongst other things. The Waffles also at the green bar were sublime with choice of thickness, toppings and ice cream. The pancake lady at the beach bar was very nice and accommodating and nothing you wanted on your pancake was too much trouble. The free facilities at the spa was a nice way to unwind and relax during our stay, the towel lady and man situated within the spa always greeted you with a large smile and a warm welcome when getting a towel, if only the same enthusiasm was shown by the majority of the staff. If it wasn’t for the green bar and the effort from the entertainment team our holiday would’ve been rather bleak and we would of not of enjoyed our stay at all.
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PRICE RANGE
$55 - $253 (Based on Average Rates for a Standard Room)
LOCATION
TurkeyTurkish Mediterranean CoastAntalya ProvinceManavgatSide
NUMBER OF ROOMS
374
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Frequently Asked Questions about The Sense De Luxe Hotel
Which popular attractions are close to The Sense De Luxe Hotel?
Nearby attractions include Temple of Apollo (2.0 miles), Side Antik Kenti (1.8 miles), and Greek Amphitheater (1.8 miles).
What are some of the property amenities at The Sense De Luxe Hotel?
Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant.
Which room amenities are available at The Sense De Luxe Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Sense De Luxe Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Sense De Luxe Hotel?
Yes, free parking is available to guests.
What are some restaurants close to The Sense De Luxe Hotel?
Conveniently located restaurants include Q Beach Restaurant & Lounge, Side Ocakbasi Restaurant, and Serenade Restaurant & Bar.
Are there opportunities to exercise at The Sense De Luxe Hotel?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does The Sense De Luxe Hotel have an airport shuttle?
Yes, The Sense De Luxe Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Sense De Luxe Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at The Sense De Luxe Hotel?
The staff speaks multiple languages, including German, Russian, and Turkish.
Are there any historical sites close to The Sense De Luxe Hotel?
Many travelers enjoy visiting Temple of Apollo (2.0 miles) and Monumental Fountain (Nymphaeum) (1.8 miles).