This hotel is amazing, there is no fault in this hotel whatsoever. Everything is so clean and tidy. All staff are friendly and happy. Food is amazing. Guest relations alway helps you. They make sure your visit is worth the while. Also worth the money to stay in this luxury Palace. You definitely do feel like a princess.
Animation team trying to get all activities. They are very good at the job especially Tom made our holiday very enjoyable. By keeping as informed help us for everything he is speak good English that's way. The food variety was plentiful, with a wide selection. The bar staff were jolly and willing to serve strong drinks . Thanks for all staff anyway
Tom is so helpful he made our holiday great very polite and the food was great the staff was friendly we are come back next year defo it was really great time we recommended for everyone who is speaking English thank u for everything
Everything was great, the food was very tasty, the room pretty big and clean, they came every day to clean the room, to change the towels and to bring us some drinks. The beach is 5 minutes away, they have a terrace at the beach, the sand is excellent and the water too. The food is very different, every dinner was with a specific i.e sea food, Asian night, burgers and so on. The personal was very kind especially the waiter IRFAN who was always smiling and ready to help. We really like him! At the same time, the supervisor from the restaurant, the man with glasses and long hair, was very very kind and helping all the time. We enjoyed our holiday in this hotel and we strongly recommend it! All the best, Romania
Amazing hotel, rooms are lovely, all you could want from holiday! Plenty to do around the pool in the day time, fab entertainment on the evening- the team are great especially Tom! Perfect location with easy access to the beach! Will be back for sure!
We liked the hotel very much. We will definitely come again next year. Everyone was very interested in us. The rooms are very clean and spacious. There are no stones on the beach and the food is very good. the staff are friendly, especially the animation team is very good, we will come again, we will recommend it to everyone
It was 47 degress and the ground was too hot to walk on, the hotel thought it was acceptable for the photographers to lead around a small monkey attached to a lead and wearing a nappy/diaper taped to its rear. The monkey was trying to pull the lead towards itself as it was paraded around. I complained to the reception desk about how it was unacceptable and they said it was sad but there was nothing they could do. This was near the end of our stay and it totally changed my opinion of the hotel, facilities and staff.
We stayed here in April. We had travelled as a group to celebrate a birthday. The prices were super cheap for that time of the year. We were not surprised because despite the fact that the hotel is massive, there were a few guests. The entrance and lounge area is majestic, however, after raising high levels of expectations, the rest of the hotel does not quite match up. We do think, with a bit of TLC and renovation here and there, this could be an amazing hotel. Nonetheless you get what you pay for. The hotel is located right next to the beach next to numerous other hotels. The location is convenient for lazing about on the beach. We were offered a light dinner when we arrived despite the fact that we arrived after dinner time. The dinner was just basics (left overs) but I suppose it’s better than nothing. The rooms were quite large. We loved the shower. When we first entered the room, it looked clean. However on close inspection, this could be improved, especially in the bathroom. The beds were comfortable, however, this is not the hotel to come to if you prefer quiet nights. We had karaoke one night and the second night there was a massive party in the hotel next door. The karaoke was so loud we initially attempted sleeping then gave up and joined the singing from our balcony window. They say if you can’t beat them join them. All meals were buffet style, and mealtimes were super busy. I must say there was a wide selection of dishes and we managed to sample all of them. We did note after a few days though that it was the same dishes every night. The desserts selection was lovely though! They also agreed to make a cake for the birthday boy which was superb. They advertise a spar, well, we had a quick look, there wasn’t much. They had an indoor pool which was freezing! There is an outside pool which is better but at this time of the year, it was cold. If you want to save your pennies and you are not fussy about your accommodation, this will do.…
We came to the hotel for 1 week, it was a very nice hotel, very friendly staff, delicious food. we recommend it to everyone, come without thinking, thank you very much to the really great animation team.
Had a fantastic time with my two children, great food and facilities would definitely return. Entertainment team are excellent and especially Tom, all bar staff are polite and attentive. Everywhere is clean to the highest standard.