Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Great View
Quaint
Languages Spoken
English, Russian, German, Turkish
Property amenities
Free parking
Free internet
Fitness Center with Gym / Workout Room
Pool
Free breakfast
Beach
Archery
Kids stay free
Valet parking
Wifi
Fitness / spa locker rooms
Fitness classes
Sauna
Hot tub
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Poolside bar
Diving
Tennis court
Water park
Aerobics
Darts
Entertainment staff
Evening entertainment
Table tennis
Waterslide
Nightclub / DJ
Books, DVDs, music for children
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Hammam
Manicure
Massage
Pedicure
24-hour security
Concierge
Convenience store
Gift shop
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
First aid kit
Infirmary
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Minibar
Refrigerator
Cable / satellite TV
Bath / shower
Room service
Safe
Sofa
Telephone
Bottled water
Clothes rack
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Location
Sorgun Mevkii, Acısu Cd. No:8, Manavgat 07600 Türkiye
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Arcanus Hotels Sorgun is celebrated for its value, offering affordable dining options and pavilions that many travelers appreciate. The hotel's prime location is a stone's throw from both the beach and local entertainment, drawing consistent praise from guests. While its vibrant atmosphere is a hit, with a variety of entertainment offerings, there are remarks about repetitive music and a bias toward certain nationalities. Amenities like the clean, expansive pool and the pier with beach access are highlights, though some guests suggest further enhancements.
The rooms are generally seen as clean with impressive views but could benefit from updated decor and more consistent housekeeping. Cleanliness across the hotel is commended, particularly in common areas and the grounds, with room cleaning sometimes falling short. Service is often lauded for staff friendliness, but experiences of preferential treatment and variable service in dining areas are noted.
Location
Convenient
Atmosphere
Lively
Rooms
Dated
Value
Affordable
Cleanliness
Mixed
Service
Inconsistent
Amenities
Satisfactory
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We have just returned from a weeks holiday over half term as a family of three with an 8 year old and have mixed feelings about the hotel. The hotel is an hours transfer from the airport. Check in was a quick with a friendly member of staff. We asked for a room with a sea/pool view. We got this but the view was partially blocked by a random tree and we were on a low floor. However, we were not in the room much so this wasnt a problem. The room was very ‘tired’ and the bathroom needs renovating, dated and had mould in the shower. The beds were extremely comfy and we all had a good nights sleep. When we arrived my daughters sofa bed was not set up so we had to wait for this to be done, which wasnt ideal as we arrived late at night. The cleaning of the room each day was efficiently done but wasnt great at all. It seems they make your beds, refresh towels and empty the bins and thats it. No sweeping or mopping or wiping of surfaces. (The hotel grounds were immaculate and very clean so im not sure why the same standard wasnt applied to the rooms) We wondered if the room condition and cleaning was due to us staying at the end of season! I did over hear that the hotel is being renovated in the off season. The hotel grounds are stunning and are what made us love this hotel, the views of the sea/sunsets etc from all outside areas are some of the best we have seen. The pool is great and also the water slides. Food at the snack/pool areas is good. Buffet breakfast - croissants etc were over baked and hard some things burnt but you could find something to eat though Dinner - very repetitive, had choices but seemed the same each night. A la carte - we had booked the Turkish option, which was cancelled on the day we booked and re arranged for another night, the food was average but the view was over the beach and very pretty. The hotel is 10 mins in a taxi to side which we visited a few times and had a few meals there. Evening entertainment was really good, although only started at 9.30pm which felt late. The moulin rouge night on the surface was going to be fabulous with all the props and lights, we expected moulin rouge type dancers (as was shown on the poster) but it turned out to be a dj and more like a rave! We stayed for 15 mins and left along with a-lot of others. There is a supermarket about 15 mins walk away and a-lot cheaper than the hotel shop (and cheaper than the first supermarket you come to on that walk) We ended up buying shampoo etc from there as the ones provided in the bathroom were of a poor standard (ive never had to do this in a five star hotel before) Although there are negatives we let them go and we would return, it is a lovely setting for a last bit of sun before winter. And knowing what to expect with room standards and food is ok. Id say the grounds/pool areas/ most of the entertainment are 5 star but the rooms and food in the main dining area are 3 star. I look forward to seeing the renovation of the rooms.
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Date of stay: October 2024Trip type: Traveled with family
Room Tip:Ask for high room sea/pool facing.
Take your own shampoo etc.
Worth visiting the second...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Arcanus Side Resort, Müşteri Hizmetleri / Ön Büro at Arcanus Hotels Sorgun
Responded Oct 26, 2024
Dear Guest, First of all, thank you for choosing our hotel. We were happy to host you at our hotel. We would like to thank you for your positive feedback. As Arcanus Hotels Sorgun, we wish you a speedy recovery. The issues you have mentioned have been forwarded to the relevant department managers and the necessary corrections will be made. As Arcanus Hotels Sorgun, we are constantly working to optimize and improve our services. We thank you for spending your well-deserved holiday at Arcanus Hotels Sorgun, and we wish you well-being with the hope of hosting you again at our hotel. Best regards, Guest Relations Manager Arcanus Hotels Sorgun
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We have just come back from 9 days at the Arcanus Sorgun Hotel where we had a fantastic time. This was our fourth all-inclusive holiday to Turkey, in different hotels, and this is the BEST hotel we have stayed in - it is FIRST RATE and we highly recommend it. We echo all the positive comments from previous reviews and can summarise why we loved this hotel as follows:
1. Excellent customer service and ALL the staff were very friendly, helpful and most spoke good English. Oscar from Guest Relations was great and really does care about the guests' experience. Our recommendations regarding new tennis balls and table tennis bats were acted upon immediately. Jacqueline from reception was very helpful regarding the AC in our room and a technician was sent to fix it within the hour. A shout out here also to Mehmet in the main restaurant who was so friendly and welcoming - it makes a difference.
2. The cleanliness of the room and the hotel in general.
3. The superb variety of restaurants. We tried the Turkish a la carte as an included extra and the food was delicious. Our 9 year old son loved the food at the Aqua Bar!
4. The lovely sandy beach and jetty with pier where you could go into the sea from the steps. The beach on the right side of the pier is great and is virtually rock free when you walk into the sea.
5. Lots of little extra features that we loved like the Passion Bar for milkshakes and smoothies and the Coffee Shop where the coffee was very good indeed.
6. The waterslides!
7. The amphitheatre area is very well-designed where you can actually sit at a table and enjoy the shows.
8. Lack of noise at night. We had a standard garden view room with balcony and it's the quietest room we've ever had in Turkey.
All in all, a great holiday and a big thank you to all the staff. We will be back next year!
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Date of stay: September 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Arcanus Side Resort, Müşteri Hizmetleri / Ön Büro at Arcanus Hotels Sorgun
Responded Sep 9, 2024
Dear Karlh, First of all , we would like to thank you for choosing our hotel. It was a pleasure to have you as our guest. We would also like to express our gratitude for your positive feedback and kind words regarding our services and staff. At Arcanus Hotels Sorgun, we are constantly working to optimize and improve our services. Thank you once again for spending your well-deserved holiday at Arcanus Hotels Sorgun. We look forward to the opportunity to welcome you back to our hotel and wish you all the best. Best Regards, Guest Relations Manager Arcanus Hotels Sorgun
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We stayed at this hotel from the 10th - 20th September and we had such a great holiday! For a first family holiday I think we picked perfectly
There were a few niggles that could improve very easily which I will mention.
Pros; - The beds were very comfy for us personally , and the kids loved there beds too! The housekeepers were very hard workers making sure our room was cleaned and fridge was stocked every day, and it was always Pristene!
- the food was delicious , there was plenty of choice, we are used to buffet style foods from UK holidays , so to us it was like being home from home but plenty more choice
- the staff treated us so respectfully the moment we got to the hotel, to the moment we left! We absolutely loved each and every one we met, but a special shout out to mehmet at the aqua bar! My kids adored him and miss him so much already!
- the pavilion , amazing! We had such a good day and it is well worth the money , we had drinks and food coming all day till we left, it is perfect with sun beds just outside the pavilion for you and very close to the sea too to enjoy the water too.
- the first day we got there we booked the Mexican restaurant , and they also offered us Turkish restaurant free of charge which was a bonus! Both were fantastic and very very filling so make sure you don’t each much before you go haha!
- I have to mention this, but the last night we had , we had the Caribbean dance group, and oh my god, they were absolutely amazing , they just went all out , so much vibrancy and effort put into there show and it was the best entertainment we seen since we got here, even got the crowd up dancing after they done there show too! Just perfect way to end the holiday
- all languages are spoken there , I have seen some say there is no English, but there is , they speak at least 3 different languages to announce who’s coming on stage and stuff and English is definitely in there and there are plenty of people and staff that speak English
Cons ;
- the entertainment, especially the kids part, is tedious. I think maybe switch it up to different songs for the kids and do stuff like the magic show and other stuff for them different days, not just the same show over and over every night.
- the food for kids just wasn’t good enough, we all know how fussy kids are, and on fish night , all that was available for my kids was chips and plain spaghetti. We need more choice for the kids , the kids part of the restaurant just wasn’t good enough with boiled chicken , some vegetables and chips, we need stuff like chicken nuggets, pizza , waffles anhthing kid friendly that would go a long way!
- the hassling off staff when you told them no a few times, the spa staff kept coming up to us by the pool when we were chilling asking if we want to use the spa and we told him no about 4 times , the same as the photographer, we told him no about family photos a few times and he still kept coming up to us to ask , and wouldn’t let us get a word in edgeways, it got to the point we were trying to hide from him , one time should be enough when told no , so I think they need to reel themselves in a bit.
Overall apart from those little niggles it was a perfect first holiday for us. The staff were so attentive and welcoming and for sure we will be back.
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Date of stay: September 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Arcanus Side Resort, Müşteri Hizmetleri / Ön Büro at Arcanus Hotels Sorgun
Responded Sep 22, 2024
Dear Nicoleh, First of all, thank you for choosing our hotel. We were happy to host you at our hotel. We would like to thank you for your positive feedback, sincere and kind opinions about our hotel services and staff. As Arcanus Hotels Sorgun, we are constantly working to optimize and improve our services. We thank you for spending your well-deserved holiday at Arcanus Hotels Sorgun, and we wish you well-being with the hope of hosting you again at our hotel. Best regards, Guest Relations Manager Arcanus Hotels Sorgun
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We went as a family of 3 in July 2024, we have been to Turkey many a time and loved it. However this hotel had lots of pros and cons which I will list in this review. The Pros - the staff were amazing some of the nicest staff we have come across on holiday, especially Basak, Bakir and Meemet waiters, Salih at the bar. Farit and his brother who run he lobby bar 2. The cleaner Sacide was amazing always had a smile on her face and nothing was too much trouble for her. Also the man in the clothes shop down stairs was very good and helpful. The pool was absolutely beautiful and very clean. The day time snack bar on the beach and the one near the slide pools are very good. We went on a trip to the Green Canyan which was very good however if you have mobility issues dont go as very steep steps and uneven ground which they dont tell you about. We also had the cabana on the beach the cost was 70E but well worth the money we actually did it twice in our fortnight. The sea is very warm and the pier was lovely also you got a good view of the sunset.
Cons - It was very hot whilst watching the shows we only watched 2 shows due to it having no fans at all in the evening. Having a few fans around the stage area would have made such a difference to the hotel. During the day time the toilets are quite far away from the pool and you have to use steps to get to any. You have to get up at 7am to get a bed, however the management said you cant reserve beds before 8am however I did see people reserving beds from 1am ridiculous. People would reserve beds and then not use them until 4pm. Buffett restaurant food was average and repetitive, however you got one special booking per 2 week stay (which is not enough). The beds around the pool are very close together with fixed umbrellas which you couldnt move.
We did go into Side twice in the evening which is 10E taxi well worth the trip, we ate in Twins on the harbour front which was lovely.
Overall we had a nice family holiday but if this was our first time to Turkey we wouldnt holiday in Turkey again.
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Date of stay: July 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
Room Tip:This is not a typical Turkey 4* hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Arcanus Side Resort, Müşteri Hizmetleri / Ön Büro at Arcanus Hotels Sorgun
Responded Aug 26, 2024
Dear Guest, First of all, thank you for choosing our hotel. We were delighted to welcome you to our hotel and would like to thank you again for your positive feedback and kind comments about our hotel services and our staff. As Arcanus Hotels Sorgun, we are constantly working to optimise and improve our services. Regarding the negative issues, we would like you to know that we will definitely inform the relevant departments to make the necessary controls and we will take your suggestions for improvement into consideration. Thank you for spending your well-deserved holiday at Arcanus Hotels Sorgun, we wish you well and hope to welcome you again at our hotel. Best regards Guest Relations Manager Arcanus Hotels Sorgun
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Recently returned from 2 weeks at this hotel, the hotel itself is a beautiful hotel, we chose this hotel as it looked child friendly, how wrong were we, in the two weeks that we were there not once did the entertainment team speak to our children. We even went into the kids club and still wasn't spoken to. It is very much catered to the German families, in the kids club they have activity books on the counter all in German, picture provided, but not a single thing for English children. When the manager spoke to us on our last day he said you should of said... surely if you are going to work within a kids entertainment role you shouldn't be told you need to speak to children?! The rooms are meant to be cleaned every day, in the two weeks we were there the mirrors and balcony glass were not cleaned, the sides were not cleaned and under the bed wasn't cleaned. Really poor for saying this is meant to be a 5 star hotel. Really isn't a 5 star hotel. We upgraded the room to have a whirlpool on the balcony, this was all rotten and leaked which then produced dirty water all over the balcony, pictures provided. The food choice at the hotel is appalling, the kids selection in the kids restaurant is god awful, boiled chicken, chips and a tiny amount of vegetables, the main restaurant choice is very repetitive and most certainly is not 5 star, everything is oily. The staff work very hard but favour the German guests or those that leave tips. Hotel really isn't a 5 star standard, wouldn't waste your money, book somewhere else
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Date of stay: June 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
Room Tip:Do not book
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Arcanus Side Resort, Müşteri Hizmetleri / Ön Büro at Arcanus Hotels Sorgun
Responded Jul 1, 2024
Dear Guest, First of all, we would like to thank you for choosing Arcanus Hotels Query. We would especially like to express that we are happy to host you in our facility, but we are sorry that you do not recommend our facility. Our guests' feedback is very valuable to us in order to improve our facility and service quality. We would like you to know that we will inform the relevant departments so that the necessary checks can be carried out and we will take your improvement suggestions into consideration. We would also like to point out that our hotel's mini club provides service in a minimum of 4 different languages. If you had notified us of your requests regarding room cleaning while you were at our hotel, we would definitely have helped you. While the satisfaction in our hotel during your stay regarding the meals is 99.8%, different meals every day, different theme nights every evening (TURKISH, FISH, INTERNATIONAL, MEXICO, ITALIAN) and 2 different snack restaurants on the beach (Turkish food, döner, kebab, We are sorry that we could not please you with such a variety of snacks (snacks; pizza, hamburger, meatballs, pasta, crispy chicken dessert, fruit, etc.) in the aquapark (pita, lahmacun, pancake, dessert meyce, etc.). Our staff offers the same service to all guests regardless of language, religion or race. We want you to know that we are ready to provide any assistance to ensure your complete satisfaction on your next holiday, and we wish you well. Kind regards .. Arcanus Hotels Sorgun Guest Relations Manager
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Excellent hotel, well figured out. The hotel fulfil all your dreams. Right on the beach, with nice long sandy beach, with sun beds, with a pier in the middle and there is also a bar - perfect for a late morning coffee. The rooms are nice, spacious and super clean! The beds are very comfortable, the bathrooms are tasteful and exiting with the glass wall. The staff everywhere super friendly they really make it up to you. The hotel and the possibilities are so many that even after 10 days stay we discovered something new to us. Some of the evening shows are awesome, you can not believe that you see such performance in a hotel. The food is just high quality and the choice of selection is unlimited. Oh, I almost forget the water slides, the kids loved that - and me too:) Thank you for your warm hospitality, definitely we would recommend to anyone.
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Date of stay: July 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Arcanus Side Resort, Müşteri Hizmetleri / Ön Büro at Arcanus Hotels Sorgun
Responded Aug 3, 2024
Dear Sandor, Thank you for your positive feedback about our hotel. We were delighted to welcome you to our hotel. As Arcanus Hotels Sorgun, we are constantly working to optimise and improve our services. Thank you again for your kind comments about our services and staff. Thank you for your well-deserved holiday with us at Arcanus Hotels Sorgun. We look forward to welcoming you again soon. Sincerely regards Guest Relations Manager Arcanus Hotels Sorgun
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We are currently vacationing in this hotel. Very tasty and varied food, beautiful green area, soft sand beach, smooth entry into the sea. The staff is very friendly and ready to help with any question. I initially do not look for flaws, as some do, but simply enjoy my vacation. You can always find fault with the fact that the grains of sand on the beach are not the same size))) This is usually done by people who like to look for the negative in everything. I also did not notice any discrimination, which was written about earlier. Separately about the transfer: firstly, in an hour you are already at the hotel, and secondly, most importantly, the stop near the shops will be AFTER this hotel. That is, we avoided this curse solely due to the location of the hotel. Guys, thank you from the bottom of my heart 😁 This hotel has one very important plus for me: you can take food to your room. My son absolutely does not like to have breakfast in public. And that's usually a problem. Here on the floors there are large containers for collecting dishes. They ate, took it out and no one asked anyone anything. On the -1st floor there is just a super store where you can buy everything you didn’t have time for or forgot, as well as souvenirs for friends and clothes. Prices are reasonable and reasonable, very nice sellers. Another plus for me was the initial issuance of two room keys. It's super convenient and you don't have to run after each other. I would also like to mention the air conditioning. It is built into the wall (and not a separate device) so that only the ventilation grille is visible, with the control panel again on the wall. It works silently, doesn't blow anyone's breath, very comfortable. Cools even in extreme heat in a couple of minutes. I definitely recommend the hotel. I think I will come back here more than once. Thank you for a wonderful vacation!
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Date of stay: June 2024Trip type: Traveled with family
Room Tip:Выдаются ВСЕ средства гигиены: зубные щетки, пасты, тапки, гели/кондиционеры, мыло, шапочки,...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is very good. The layout has been well thought out. It is right on the beach, with a lovely pier and a bar. There are plenty of choices of places to eat food, we liked the snack bar at the water park best for lunch. The a la carte restaurants are of a high standard and you are well looked after, especially in the Mexican and the Italian. The staff are generally very polite and helpful especially Firat who works in the lobby bar. He was extremely kind to us and looked after us very well!!!!! Mert was also very kind and helpful. Another member of staff who went above and beyond was 'Memo', as he liked to be called, who worked in the snack bar at the water park! Guest relations were very helpful and tried their best, at all times, to make our stay as pleasant as possible. The rooms could do with a refresh and moisturiser and cotton buds could be included in the complimentary toiletries. This is the second time that we have stayed in this hotel. The first was last summer and the weather was too hot for us so we decided to come back in October when the temperature was much more comfortable - we are a family from Scotland so not used to heat! We walked into Side and it took about 35mins. Side is stunning and well worth visiting. We got a taxi back for 10 Euros. This hotel is a lovely hotel to stay in :) The hotel had almost run out of preferred wine - Majestik - and the alternative was not good. Don't change the wine, keep Majestik as it's so much nicer!
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Date of stay: October 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Arcanus Side Resort, Müşteri Hizmetleri / Ön Büro at Arcanus Hotels Sorgun
Responded Oct 21, 2024
Dear Alison, First of all, thank you for choosing our hotel for the second time.. We were happy to host you at our hotel. We would like to thank you for your positive feedback. We thank you for your kind comments regarding our hotel services and staff. As Arcanus Hotels Sorgun, we are constantly working to optimize and improve our services. We thank you for spending your well-deserved holiday at Arcanus Hotels Sorgun, and we wish you well-being with the hope of hosting you again at our hotel. Best regards, Guest Relations Manager Arcanus Hotels Sorgun
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We spent 10 wonderful nights at Arcanus Side with a large family group. We liked everything very much, it seems that it was the best vacation in Turkey in a long time! I would especially like to note the cozy rooms with fresh decoration and spacious comfortable beds. Every day the rooms were cleaned, towels were changed, and the minibar was replenished. The air conditioner was quite noisy, so we opened the window - fortunately it was already quite cool at night. We spent most of our time on the sea beach - it is sandy, clean, with a sufficient number of sun loungers. The path to it lies through well-groomed lawns and takes no more than a couple of minutes. We really liked the sea pier - you can see fish from it and you can jump into the sea, which the children really liked. The holiday was perfectly complemented by the spa services offered to us by the manager Marlene. For all members of our group who were interested in SPA, Marlen selected an individual program in accordance with their wishes and budget. Everyone was happy!
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Date of stay: October 2023Trip type: Traveled with family
Room Tip:Рекомендую попробовать водные развлечения, которые находятся на пляже.
Для любителей СПА...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have just finished our week long stay at the Arcanus Sorgun resort, we have had an amazing time. The hotel is beautiful and very clean, has all the facilities you could ask for and the staff are excellent. The room was spacious and well equipped, has a mini fridge (restocked daily), safe,toiletries, gowns, slippers and beach towels are available. We had a standard double with beach view.
The hotel grounds are beautiful and with a large main pool, kids pool, indoor pool, splash park, water slides and private beach there is plenty to do. Sun-beds cannot be reserved until 8am and we usually went down to pool between 08:30-09:00 and there was always plenty still available, later than this you would struggle in peak season. However there are loads of loungers on the beach and grass area between pool and beach. We treated ourselves to a private beach pavilion with waiter service on one of the days which you can rent from guest services. This was one of the highlights of the holiday.
The kids club, activities and entertainment were also very good, there was always something going on to keep children of all ages entertained. Pool activities also take place each day, including Water Polo and exercises.
The food was great, the main restaurant had your standard all inclusive buffet, with fresh cooked meats, salad, desserts and fruit. Each evening there was also a different themed night. The hotel has 5 a la carte restaurants, these can be booked one per stay at guest relations. We went to the Mexican and the Asian. Both were excellent, the Mexican especially was absolutely fantastic. There is also a beach and pool bar which are great for lunch the food here was great so we regularly used these for lunch.
There is also a passion bar which serves milkshakes and frozen drinks, this was perfect and not something I’ve experienced at any previous all inclusive. The staff were all friendly and welcoming, polite and efficient. Most spoke very good English and didn’t have any issues. The general manager especially was frequently around and making sure everything was okay and that you didn’t have any issues.
On one of the days we took a 10min taxi ride into Side (the closest town) it was really lovely mix of culture and shops selling ‘genuine fakes’. There is a nice harbour with restaurants and cafes, a great place to spend a few hours.
Overall I cannot recommend this resort enough, for a relaxing week in beautiful surroundings and fantastic weather. We will definitely be returning in the future.
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Date of stay: August 2024Trip type: Traveled with family
Room Tip:Peak season if you want a sun lounger directly by pool you need to be down by 09:00 or most of...
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Response from Arcanus Side Resort, Müşteri Hizmetleri / Ön Büro at Arcanus Hotels Sorgun
Responded Aug 31, 2024
Dear Trigg First of all , we would like to thank you for choosing our hotel. It was a pleasure to have you as our guest. We would also like to express our gratitude for your positive feedback and kind words regarding our services and staff. At Arcanus Hotels Sorgun, we are constantly working to optimize and improve our services. Thank you once again for spending your well-deserved holiday at Arcanus Hotels Sorgun. We look forward to the opportunity to welcome you back to our hotel and wish you all the best. Sincerely, Guest Relations Manager Arcanus Hotels Sorgun
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