Side Star Resort Hotel
Fesleğenli Sk. No: 11/A Sancak Mh., Side, Manavgat 07550 Türkiye
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#32 of 402 hotels in Side
Location
4.1
Cleanliness
4.4
Service
4.4
Value
4.3
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Tennis court
Babysitting
Wifi
Hot tub
Outdoor pool
Sauna
Bar / lounge
Restaurant
Breakfast available
Entertainment staff
Children Activities (Kid / Family Friendly)
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Bath / shower
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Mid-range
Languages Spoken
Turkish
Location
Fesleğenli Sk. No: 11/A Sancak Mh., Side, Manavgat 07550 Türkiye
Name/address in local language
Side Star Resort Hotel
Getting there
Somewhat walkable
Grade: 77 out of 100
77
Antalya Airport
34.4 mi•
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Rental Cars
19 Restaurants
within 0.3 miles
2 Attractions
within 0.3 miles
1288Reviews4Q+A100Room tips
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Hotel is nice and clean, food in the restaurant is good and the service was great (especially Guler in the restaurant, she was absolutely fantastic). Thoroughly enjoyed our stay here but would not return due to the terrible beer they provide (if you can call it beer!) Not sure there is any alcohol in the Efes they provide on draught and the dodgy spirits tasted awful. Only decent drinks I had whilst there was the 2 small cans of Efes left in the mini bar each day!
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Date of stay: December 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Stayed for 10 days from 17th November, hotel very clean and room a bit dated but acceptable, room 4504 shower kept going boiling hot them freezing, not great but we learnt to work around it. Food was fine we, never went hungry, desserts in our opinion were pretty poor, cocktails were awful and it was hit or miss with spirits. On the few days the outside snack bars were open the food was great. Most staff polite amd courteous. We had a meal at the Mexican and both of us had a bit of a dodgy stomach the next day but quickly recovered. There is a great shopping area around a 5 to 10 minutes walk from the hotel which is worth visiting. I think it all depends on your expectations as to how you enjoy your stay.
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Date of stay: November 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Never stayed in a 5 star resort that allows and actively encourages feral cats and dogs to wonder around the grounds. Their directory says NO PETS allowed but these scruffy cats are everywhere. You can buy food for them from reception 😳 When you went in to the restaurant they are sat on the dining chairs, in the hotel lobby again sat in the chairs and walking all over the furniture including the tables.was frowned at by one member of staff, when I knocked a cat off the back of the chair I was sitting on! I have an allergy to cat and dog fur, so it’s understandable that I don’t want to share my vacation with such animals. Absolute disgrace that this is allowed. Food was good. Beds were really hard lumpy and uncomfortable. Maid didn’t clean very well, there was ground in dust on the skirting boards in our room. Good mini fridge facilities, topped up each day. General area cleaned well but same standard not applied to rooms. Most of the staff were really pleasant bar one….. guest relations, young dark haired man. very rude couldn’t be bothered, sighing while making a reservation for a la a carte meal. One stupid guest kept a dog in their room all night and we were woke up by it barking to be let out at 5:30 in the morning. Another stupid customer kept one of the cats in their room all night ( overheard him telling a guest) Will not be going back DONT want to holiday with feral cats and dogs Really disappointed.…
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Date of stay: November 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: If you don’t like cats and dogs, this is not the place for you
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
+1
I can’t begin to tell you just how disappointed I was with this hotel. After reading all the fantastic reviews I just don’t know who is writing them. From start to finish this was a terrible place to be. From the moment we arrived the lobby bar red head waitress girl looked me and my my mum up and down, gave us a filthy look and was rude to us when I said hello. Replied back with her Sarcastic hi. The hotel looks very nice from the outside but is no way a 5 star. More of a 3 star. The beds are very uncomfortable,lumpy and rock hard. They state they have 3 types of pillows which were all very old and lumpy couldn’t get a good sleep on them. My room wasn’t cleaned properly the whole time I was there, the only cleaning done was made the beds changed the towels and bins. You put the green card on the bed to be changed, they ignored this too. No hoovering no mopping (which was done in her other rooms) no loo cleaning or shower. I complained about this asked for the cleaning manager to come up to which she bought the maid back with her shouted at me with her mop and said clean. I said yes exactly that, clean everywhere. The manager was in such shock that no cleaning had been some she bought another manager up to the room to help. Everyone asks you for a tip even though there not allowed too. So when I mentioned this to guest relation he proceeded to tell my maid this, as she asked me for a tip, so she decided to be extremely rude to us, for the remaining of the holiday. She pushed my mum with her arm out the way. And was very rode to her. They didn’t seem to fussed about this, I refused to have her the last few days as I wasn’t going to be made to feel uncomfortable by her. The guest relations also decided to tell red head we had complained about her so she thought she would keep walking past us giving us dirty looks. They have no idea that you just don’t tell people how they did in this manner,when guest are still in the hotel this isn’t the way to go. Lobby bar they fobbed you of with their own gin and Bailey’s even though you tell them 3 times and point at top shelf what you want, they just didn’t want to give imported drinks to you even though it clearly states your allowed English drinks. The food is just for Germans only, you will not find anything you like out of the 40 dishes there is on offer. Cold tasteless food. Same desserts all day. Also tasteless. Snack bar is English but very hit and miss if it’s cooked nice. The hotel is full of very rude Germans . Staff some nice some very rude and do not like English. They only like Germans and speak their language. No English speaking staff. I asked to speak to the hotel manager 3 times and I was fobbed of each time. They kept saying to me he’s gone home even though he was standing right in front of me whilst I was asking for him. The relations manager said to me. Well you won’t get a different answer from him. So basically the hotel manager wouldn’t be interested in the most appalling behaviour from the staff he employs. I was fobbed of again with guest relations who’s answer was she’s sorry and I need to complain to easy jet and offered me some free food. The customer service in this hotel is a disgrace I’ve never witnessed such appalling behaviour from a hotel in all my life. Please don’t believe all the positive reviews about this place. Unless you’re German/scottish and a drinker and not fussy you will like it. If you have standards don’t go there. We spoke to 2 other groups of English guest and they had all the same issues as us, and was not happy with the hotel either. I left a note on the shower and glsss for Meena the maid to clean as she couldn’t be bothered as our room was last. So hopefully she gets the message not to be rushing. And do what she is paid to do clean. I said if this was a 5 star hotel you should be doing everything you can to rectify this issue. We have been to turkey many times and when others have had these issues hotel managers have offered them complimentary stays in their other hotels. Not some free food which I said I didn’t like. Nothing from them what’s so ever. No help no resolution. Very disappointed with side star resort you really do need to sort this out. Certainly do not recommend. …
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Date of stay: November 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: Poor location out the middle of no where beach is awful does not look like the pictures
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
The served diet coke in every bar except the main reception bar. I cannot drink draught coke so when i asked for bottled coke. I was told to buy my own. We went to reception and give them their due sorted it but the same thing happened again the following night. All other staff were lovely. The hotel is beautiful. We were upgraded to a sea view room but unfortunately there was work going on accross the hall and there was a lot of banging. This stopped after a few days but then started in the room above. Even though we had these issues i would still stay here again.
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Date of stay: November 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
+1
Well I haven’t got a bad word to say about this hotel everything was absolutely lovely. The room we had was clean and the mini bar which was stocked everyday was a lovely little touch all the staff we encountered were helpful and friendly couldnt do enough for us they especially looked after my 3 year old son ziggy . Food was beautiful my work clothes were tight when i got home as the food was so nice jacket potatoes kfc chicken freshly made wraps also to cocktail list was amazing too we ate at the Mexican and asian a la cartes they both too was delicious pool was cold when you got in but it was October but after 5 minutes it was absolutely fine we got a sunbed everyday . Beach area was nice and as my husband has difficulty walking due to an injury the shuttle bus to beach was so helpful . My little one loved the outdoor play area and the games room .There is a bus stop outside hotel which takes you into side we went a few times the old town and harbour were spectacular we enjoyed looking at the ruins and me and my daughter went to the amphitheater and museum that was so fascinating we have been to various parts of turkey in the past but side has stolen my heart and im already looking to book side star resort next year …
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Date of stay: October 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
I was vacationing at this hotel with my husband and son. The hotel is good. I especially want to praise the restaurant. wonderful food. Waiters serve at breakfast, lunch and dinner. The beach is clean. The beach has everything you need - a toilet, a shower, a bar where you can not only drink, but also eat. It is a long way to go from the sun beds to the sea. the sand is hot. it is inconvenien. Animation. what is said into the microphone is not always clear. he is whispering something. why such a timbre. They come and ask for mail to write a positive review. Animatir Behar has approached us many times. but I do not understand the animators appearance. I came with my husband and I hate that her backside is shining in front of him. there is no other way to say it. because her mini dresses do not cover anything and apparently her shorts do not either . everything is for show, especially if you bend down. did we arrive at a family hotel or at 18+ hotel? We are not in a club. I am not satisfied with this animation.…
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Date of stay: September 2023Trip type: Traveled with family
Value
Location
Service
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1 Helpful vote
Helpful
+1
We were impressed from the moment we arrived friendly helpful staff swift check in showed to our room, advised the bistro was open for drinks and snacks which is great this is open from 9pm to 7am. Everywhere is so clean and the food was amazing we went to the Mexican al acarte the food was superb. Snack bar by the pool was brilliant rositerrie chicken jacket spuds, fresh pasta station and fresh made pannis made to order burgers chips and KFC style chicken, ice creams you help yourself and branded spirits, cocktails all lovely aswell. Couldn't fault the hotel at all we will definitely return and didn't want to go home
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Date of stay: October 2023Trip type: Traveled with family
Room Tip: We went perfect time of the year October 29th for 1 week. Can imagine the hotel been very busy...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from Ibrahim Mansuroglu, General Manager at Side Star Resort Hotel
Responded 4 weeks ago
Dear 587kerry, Thank You for the good review of our hotel. We are very glad that You enjoyed Your holiday and are looking forward to see You here again! Best regards, Side Star Resort Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Luckily enough to have been there and seen the celebrations for the 100 year anniversary of Turkey, we had a lovely family holiday at Side Star Resort. From the moment we arrived and received such a warm and informative welcome, we knew we'd have a good time (there is always that little bit of trepidation based on the odd bad review you read). Would recommend this hotel to anyone wanting a lovely, hassle-free, family holiday Pros: > Large, clean room - it wasn't a great view (front of hotel) with a tiny balcony but we're not the family that spends too much time in a room on holiday so for our needs it was great. Enough room in the evenings for us to get ready without being on top of each other and relatively comfortable beds. Cant ask for more for the price > Basic toiletries provided - wouldn't have bothered packing ours if I had known as we're not fussy about what products we use as long as they clean us. It was a nice touch > Mini bar restocked daily as part of all inclusive plan (fabulous!) > Ability to book a la carte meals in restaurants (Turkish, Thai, Mexican - 1 meal at each included in all inclusive package). Nice change to buffet & really good food / service > Overnight buffet 9pm - 7am - brilliant for late arrivals (we did not get to our hotel until 11pm and I was a little worried with 2 tired and hungry kids but this was perfect to grab a quick snack) > Daily beach towel exchange - such a brilliant idea (and when collected they are lovely and warm so good for changing at the end of the day [5 - 7pm] when it's a bit cooler and wrapping the kids up in them when wet from the pool) rather than towels wet from the day > Great maid service - room towels changed daily as required, beds made daily and can ask for sheets to be changed if necessary (bedding made into swans etc was a nice touch) > Majority of things are included in all inclusive and there was never really a moment where you could not get a drink / something to eat - just make sure you are aware of the timings for availability and you can can't go wrong. > Buffet - in terms of choice of food you cannot fault it, our kids tried so many new things over the week due to having the food there and available to see and try (see cons below) > Pool bar - this was by far our favourite area - we did not actually visit the main buffet for lunch as the 'snacks' (which I would consider full on meals e.g. pizza, chips, jacket potatoes etc.) were great. We particularly loved the crepe lady and wished we had had time to thank personally for the probably 30 crepes she made for us during our stay :-) > Beach within walking distance with sunbeds and activities centre (we did Parasailing and Speed Boat Tour). Beach itself is lovely and the sea is just beautiful - warm and clear. There is also a bar at the beach that does snacks during certain times > Large pool area and good slides (although my kids tell me they wanted more obviously). The lifeguard manning the slides deserves a shout out as he is brilliant with the kids and keeps the slides open as long as he can so they can get their last goes (opening times are 10 - 12pm and 2 - 5pm) > Good little selection of shops in the hotel > Bus service to Manavgat and Side centre right outside the hotel (2 euros per person each way) - although I would advise against the journey with young children on market day as that is absolute carnage! Bus drivers are helpful though in making sure you get off in the right place and know where to get the bus back and which one it is > The staff - they are just brilliant - friendly & helpful. We had a few issues with language barrier but most of the staff understood basic English (which I always find amazing, considering I don't know a word of Turkish). There were activities for both younger and teenager children (although our children did not take part, it was great to have this as an option and you can tell the entertainment staff work really hard on these activities to keep the kids entertained) > They hotel are really good at asking for feedback so please do complete these forms where Cons: > Buffet - if it's not your thing the sheer volume of people and food out can be a bit overwhelming. It was nice to go later but then you miss out on seats for entertainment (see below). Not our favourite part but we knew what we were getting as part of the package and there was a lot of choice > Lack of seating in evenings for entertainment - especially if like us you are not regimented in getting to the buffet / evening meal early and finding your seats. It meant we probably missed out on what looked like some great entertainment evenings because we did not want to stand the entire evening > Sunbeds - despite the usual signage to NOT reserve sunbeds with towels, EVERYONE does it. We learnt from our mistake on day 1 when we made our way to the pool to find it difficult to get sunbeds around 10am - although have to say the pool attendant was super helpful in finding us some. It was not that busy but I was down at the pool by 8am every day we were by the pool after that to get sunbeds which was usually early enough and I enjoyed by 2 hours peaceful reading in the quiet! Slightly frustrating when some people did not even show until midday - staff should just remove towels that are clearly not with anyone in my opinion (not sure how I would have coped in a busy summer period) > Main pool was FREEZING! I suffer from Raynaud's and struggled to stay in any length of time despite it being 27/28 degrees outside. Kids were absolutely fine in it though. > Location of nearby ATM to get cash if required - there is a small shopping area about 10 mins walk from the hotel where there is an ATM but if you just need the odd Euro to get the bus etc. it's a bit of a trek > Not necessarily about the hotel and you are visiting a Muslim country, but if you don't need to get up at 6am to pray, then take some ear plugs, as the call to prayer chant will wake you up (we avoided having the windows open at night but thankfully the room was cool enough) > Ice cream - great to be included in the all inclusive (11am - 4pm) BUT it is basically a freezer with limited selection of shop bought ice cream i.e. Cornetto, Feast, Twister (especially if you go towards the end of the session). We were expecting proper ice cream in a cone > The Turks don't do cakes / desserts (unless it's crepes, waffles or baklava). This is probably a personal thing but the cakes we had were too dry and any mousse / cheesecake type desserts were too gelatinous / wet Tips: > Take Euros not necessarily just Turkish Lira - whilst Lira is accepted, most of the prices are in Euros & it appears they prefer payment in euros where possible and this would have been easier if we had known before > Book a la carte restaurants on arrival if only staying for a week (can be booked 10 -12pm each day except Thursdays in reception). We went on our 2nd day and nearly struggled to get in before the end of our stay and ended up doing them on consecutive nights > Tipping is expected for pretty much every service so be prepared for that > The hotel has a lot of cats wandering around which are very friendly - they will jump up for snuggles! If you love cats (which we do) it was lovely to see and get to know them throughout the week. They do roam free and you can buy cat food from reception. If you don't like cats bear this in mind > Timings are not all exactly correct - e.g. the buffet advertised as starting at 7pm actually opened at 6.30pm. Very minor but get the sense that the timings are set for main summer and are just not adjusted on the information packs > Definitely go into Side - we had a lovely walk around the old town to the Temple of Apollo (also can see that if you wanted a break from the all inclusive it would be a lovely place to eat) > Manavgat waterfall - this is beautiful but it is not necessarily as extravagant as I would have imagined. However, it was a nice little trip for an hour and there are a nice little array of bars / shops there too (NB: you have to pay to see it). You can catch a bus from Manavgat town centre to the waterfall > Things not included in all inclusive package - popcorn / candy floss from the cart in the evenings and the arcade games (which includes bowling) (We did not use the spa so cannot comment on that but it did look lovely)…
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Date of stay: October 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: > Get a spot early by the pool if you want sun lounger
> Take Euros and Lira
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
Helpful
Response from Ibrahim Mansuroglu, General Manager at Side Star Resort Hotel
Responded 4 weeks ago
Dear guest, Thank You for the good review of our hotel. We are very glad that You enjoyed Your holiday and are looking forward to see You here again! Best regards, Side Star Resort Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The food was good, a lot of different options. Rooms and hotel are very clean. All employees like bartenders, waiters, entertainment,… are very friendly and funny Big pool and very nice spot at the beach. I would definetly come back here.
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Date of stay: November 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Ibrahim Mansuroglu, General Manager at Side Star Resort Hotel
Responded 4 weeks ago
Dear guest, Thank You for the good review of our hotel. We are very glad that You enjoyed Your holiday and are looking forward to see You here again! Best regards, Side Star Resort Hotel Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$60 - $181 (Based on Average Rates for a Standard Room)
LOCATION
TürkiyeTurkish Mediterranean CoastAntalya ProvinceManavgatSide
NUMBER OF ROOMS
462
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Frequently Asked Questions about Side Star Resort Hotel
Which popular attractions are close to Side Star Resort Hotel?
Nearby attractions include Celina Butik (0.2 miles) and Kings Shisha (0.07 miles).
What are some of the property amenities at Side Star Resort Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and airport transportation.
What food & drink options are available at Side Star Resort Hotel?
Guests can enjoy an on-site restaurant during their stay.
What are some restaurants close to Side Star Resort Hotel?
Conveniently located restaurants include Favori Restaurant Cafe & Bar, Surf Bar Restaurant, and Lime Restaurant.
Are there opportunities to exercise at Side Star Resort Hotel?
Yes, guests have access to a sauna during their stay.
Does Side Star Resort Hotel have airport transportation?
Yes, Side Star Resort Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Side Star Resort Hotel located near the city center?
Yes, it is 0.7 miles away from the center of Side.
Are there any historical sites close to Side Star Resort Hotel?
Many travelers enjoy visiting Apollon Temple (1.0 miles) and Monumental Fountain (Nymphaeum) (0.5 miles).