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Crystal Palace Luxury Resort & Spa

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#19 of 228 Hotels in Side
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Crystal Palace Luxury Resort & Spa
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828 Reviews from our TripAdvisor Community

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Showing 496: English reviews
Manchester, United Kingdom
Reviewed November 1, 2016

Have recently returned home from holiday at the Crystal Palace we had a great time excellent evening entertainment good food always something on the menu we liked. The grounds and hotel was very clean our room over look a side street so not much of a view but at least the room was cooler because we only got the late...

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Helpful?
Thank enid o
CrystalHotelsTR, Genel Müdür at Crystal Palace Luxury Resort & Spa, responded to this review

Dear enid o., Thank you for being our guest and for taking the time to share your kind review following your stay. We were happy to find out that the hotel exceed your expectations with its various facilities, the food in our restaurants, the bars and that especially our Ultimate Inclusive concept, which allows our guest to enjoy numerous privileges...

Reviewed October 30, 2016 via mobile

The staff we were very rude and did not serve me they ignored me when I was asking for a drink and we're very rude. The reception staff were also rude and swore ate me. The spa staff and manager physically hit my cousin which is a girl and only 10 years of age please I recommend you not to...

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Thank Ch J
CrystalHotelsTR, Manager at Crystal Palace Luxury Resort & Spa, responded to this review

Dear Guest, thank you for staying at Crystal Palace Luxury Resort & Spa. It has been a pleasure having you as guests at our hotel. Guest satisfaction is our highest priority. We strive continously to serve our guests the best way we can, to offer them a pleasant and unforgettable stay at our hotel. At the time of your visit,...

Derby, United Kingdom
Reviewed October 24, 2016

We stayed the last 2 weeks of September The hotel as many good points but is let down by the lack of staffing at some of the bars therefore table service not so good.The restaurant very repetitive at lunchtime and dinner (same dish but different name) The good restaurant service for table/drinks V.good House keeping V.good .Reception staff helpful .Breakfast...

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Thank doinnuffin
CrystalHotelsTR, Genel Müdür at Crystal Palace Luxury Resort & Spa, responded to this review

Dear doinnuffin, Thank you for staying with us at Crystal Palace Luxury Resort Spa. We appreciate your review on Trip advisor Crystal Palace Luxury Resort Spa value all of our guest’s feedbacks and that helps us to improve our service quality.Your feedback was addressed to Food and Beverage manager and we are working very hard to take immediate precautions to...

Reviewed October 22, 2016

spent 7 nights with my family at this all inclusive hotel. There are 2 swimming pools: indoor (27-28C) and an outside swimming pool (it's very cold) but still tolerable during the day. The hotel offers great facilities: 2 saunas, steam room, salt room, ice room. (All for free) and small fitness center. They also offer Turkish Hamam and massage (spa...

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1Thank Stephen M
CrystalHotelsTR, Genel Müdür at Crystal Palace Luxury Resort & Spa, responded to this review

Dear Stephen M., We would like to thank you very much for your valuable review and for choosing our hotel. This is an honor for us to see that you are happy about your stay at our hotel. We would like to state that, your criticism of the spa area will be shared with the spa management. Once again thank...

westyorkshire
Reviewed October 18, 2016

After visiting crystal sunset in may 2016 and having a great holiday we decided to try crystal palace luxury in October . When we were shown to our room the porter stood didn't leave until he got a tip . The room was very nice but housekeeping was hit and miss for the first few days ( having to go...

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1Thank ferrybridgecrew
CrystalHotelsTR, Genel Müdür at Crystal Palace Luxury Resort & Spa, responded to this review

Dear ferrybridgecrew, First of all thank you very much choosing to Crystal hotels again. Our primary purpose is to offer always a good holiday. relevant to the your room request during your stay you could convey to guest relations department. they could help you more quickly. Our a la carte restaurant is open every day . as of 9:00 a.m....

Reviewed October 17, 2016

Second time visiting this hotel this year, and it just gets better. Check in went without a hitch, and cases taken straight to our room. We booked a family room as we were three adults, and it was absolutely beautiful even had two balconies (one for each room). It was very busy this time but we never had any trouble...

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Thank Christine S
CrystalHotelsTR, Genel Müdür at Crystal Palace Luxury Resort & Spa, responded to this review

Dear Mrs. Christine S., First of all we would like to thank you for choosing us for the second time, we are truly appreciate it. We are delighted to read that you have greatly appreciated the facilities offered at Crystal Palace Luxury Resort & Spa Your comments have been a source of pride to all of us and we would...

Reviewed October 14, 2016 via mobile

My partner and I stayed here for 10 nights, during our stay we seen a couple of cochroaches in our room. If you're not German then some of the waiters wont even get you glasses and water, we were brushed off by waiters who's best reply is "i don't speak English". The meals are all set up to be nearly...

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4Thank Scott S
CrystalHotelsTR, Genel Müdür at Crystal Palace Luxury Resort & Spa, responded to this review

Dear Scott S, Thank you for being our guest and for taking the time to share your review following your stay. First of all we would like to mention the following points; our hotel guests never distinction can be made according to the country. German, English, Turkish, Russian or Irish we do not agree that this distinction it's the best...

scotland
Reviewed October 13, 2016

This was our second visit to this hotel and although we found some changes we still had a wonderful holiday and will definately visit again. Check in was quick and efficient, we were then taken to our room which was adaquate for our needs and was cleaned to a very high standard by the maid. We visited the a la...

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1Thank luvtoholidayScotland
CrystalHotelsTR, Genel Müdür at Crystal Palace Luxury Resort & Spa, responded to this review

Dear luvtoholidayScotland, We would like to thank you very much for your valuable review and for choosing once again our hotel. It's an honor for us to hear that we met your expectation with all of our services. We are already looking forward to welcoming you again. With best regards, Lemi KÜÇÜK General Manager Crystal Palace Luxury Resort & SPA

Inverness, United Kingdom
Reviewed October 10, 2016 via mobile

We are so saddened by the decline of this hotel in the last year, what a change. We visited last year and could not rate this place highly enough. This year, the staff have diminished and those remaining are miserable unless you tip them! Irish bar stinks of urine, nothing to keep anyone here and no nearby resort. We are...

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1Thank 621Hooley
CrystalHotelsTR, Genel Müdür at Crystal Palace Luxury Resort & Spa, responded to this review

Dear 621Hooley, First of all thank you very much choosing to our hotel. We are very sorry to hear that you are dissatisfied with your holiday.Criticisms written by you will certainly be examined. We hope that you will consider staying with us again. Best regards, Lemi KÜÇÜK General Manager Crystal Palace Luxury Resort Spa

Switzerland
Reviewed October 6, 2016

We stayed there for 12 nights, from late August to early September 2016. We liked: - Welcoming staff. - Clean room. Nice service. - Nice "chefs de salle" - Great Russian pianist at the piano bar. She can play everything. She has a fan club and deserves it! - All inclusive : you get free drinks (alcoholic and not alcoholic),...

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Thank syxxdubb
CrystalHotelsTR, Manager at Crystal Palace Luxury Resort & Spa, responded to this review

Dear Guest, First of all we would like to thank you for choosing Crystal Palace Luxury Resort & Spa . We truely appreciate it. We also would like to thank you for taking your time to write a detailed review on TripAdvisor. Your opinion is highly appreciated. We are pleased to read, that you were satisfied with our staff, your...

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Amenities

Highlights
  • Beachfront
  • Pool
  • Free Internet
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Center with Gym / Workout Room
  • Room Service
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Babysitting
  • Room Service
  • Concierge
Official Description (provided by the hotel)
Beklentisi yüksek olan konuklarımızı Çolaklı'daki CRYSTAL SARAY'ımıza bekliyoruz. Akdeniz'in CRYSTAL sularına yaslanmış bu SARAY her noktasında lüksü yaşatır. Mavi bayraklı, ince kumlu plajı, değişik boylarda havuzları ile her yaştan çiftlere ve çocuklara cennet keyfi sunar. ... more   less 

Additional Information about Crystal Palace Luxury Resort & Spa

Address: Colakli, Side, Manavgat, Turkey
Location: Turkey > Turkish Mediterranean Coast > Antalya Province > Manavgat > Side
Price Range: $90 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crystal Palace Luxury Resort & Spa 5*
Number of rooms: 509
Reservation Options:
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Also Known As:
Crystal Palace Luxury Hotel Side
Crystal Palace Luxury Resort And Spa
Hotel Style:
#6 Top resorts Hotel in Side
#15 On the Beach Hotel in Side
#15 Spa Hotel in Side
#16 Romantic Hotel in Side
#17 Luxury Hotel in Side
#17 Family Hotel in Side
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Questions & Answers

Here's what travelers have asked, with answers from Crystal Palace Luxury Resort & Spa staff and other travelers.
111 questions
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Glasgow, United Kingdom

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Questions? Get answers from Crystal Palace Luxury Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“D.Block the quietest rooms”
 of 5 bubbles BettyR846, Dec 29, 2016 | Read review
“sea view rooms are the best”
 of 5 bubbles stephenm306, Oct 22, 2016 | Read review
“There are 3 buildings. Ask for a quiet room if you want to sleep tight!”
 of 5 bubbles syxxdubb, Oct 6, 2016 | Read review
“Try pool view room but they are expensive”
 of 5 bubbles user1956, Sep 15, 2016 | Read review
“Sea view Rooms top floor is the best”
 of 5 bubbles toneme007, Sep 14, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question