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Kemer

Crystal De Luxe Resort & Spa

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Yeni Mah.501 Sok. No 9, Kemer 07980 Turkey
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Room & Suite (245)
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About

#61 of 341 hotels in Kemer
Location
Cleanliness
Service
Value
Named after the crystal clear waters of the Mediterranean, our hotel is constructed 75 m to the beach of Kemer and is located only 56 km from the Antalya International Airport and 38 km from the city center of Antalya. With its different architecture and the extraordinary beauty of the environment, is our hotel indeed a paradise for families with children – offering a private pebble beach of 50 m length and 100 m with as well as a variety of pools and aquapark covering 1150 m². An area of 16.000 m², whereby 8.000 m² consists of hotel buildings and 8.000 m² consists of gardens, the guests will find one building of six floors, with a total capacity of 356 rooms.In order to grant our guests a pleasant stay, our “All Inclusive” concept starts with a warm welcome to our guests upon arrival by offering them Turkish traditional sweet called ‘cezerye' and a glass of Turkish sweet fruit drink called “sherbet”. Fully equipped SPA health and beauty center (skin and body treatment), a covered SPA swimming pool of 60 m², special jet showers and relaxation beds with Jacuzzi in the pool.
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Property amenities
Free parking
Free internet
Fitness Center with Gym / Workout Room
Pool
Free breakfast
Beach
Tennis court
Kids stay free
Parking
Wifi
Public wifi
Internet
Fitness / spa locker rooms
Sauna
Hot tub
Adult pool
Indoor pool
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Water park
Aerobics
Darts
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Babysitting
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Hammam
Head massage
Massage
Salon
Concierge
Sun umbrellas
Dry cleaning
Laundry service
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Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Centrally Located
Languages Spoken
Russian, Turkish
Hotel links
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Special Deal:Free breakfast with your stay
1,844Reviews213Q+A98Room tips
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Popular mentions
Just returned from a great week at this beautiful hotel. The rooms were cleaned daily and fridge stocked up with soft drinks. Towels were changed daily if required. We used the Hamann which was great and had 2 massages,excellent value. The highlight of this hotel is the staff in particular Husayne whose customer service was excellent. Baris and Gizem were very pleasant and great fun and tried really hard with the entertainment to involve everyone. Food was ok could have been a bit more varied but always something you could eat. My partner who is turkish had great fun with the bar staff about the Turkish football. Thank you to all for our enjoyable stay
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Hotel's Favorite
Very clean rooms and nice hotel for family holidays. Pool is not so big, but clean. Food is perfect and the staff was very polite. The beach is 5 min walking from the hotel and is small but very clean. The beach is conected with public beach so people that are not guests of the hotel can pass through your resting place. Entertainment team was bit boring because they repeat a lot of things every day. English is also an issue for some members of the staff.
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Response from adilgurkan, Genel Müdür at Crystal De Luxe Resort & Spa
Responded Aug 9, 2019
Dear A K, Thank you very much for your review and nice commends. Your complaint and advices are very important and valuable for us. Your comments will help us to improve our service standards and achieve the level of excellence that we seek.It was a pleasure for us to welcome you in Crystal De Luxe Resort & Spa Hotel. With our best regards Birol ŞENEL General Manager
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Hotel, staff and facilities were all great! Bed is so comfy but couldn't fit it in my case unfortunately:(, food is a bit hit and miss tbh some things are really nice others not so much but that's probably due to our very english pallet! Had 2 massages whilst here both were lush and well worth the price which was cheaper than back home. Staff are very accommodating and friendly. The only real down side was the other guest 99.9% were Russian or German who we found to be very rude some attempted to be a bit intimidating too but backed off once the death stares were given lol, we also didnt think much of the town surrounding the hotel, although low season shops were open but owners were so close to you whilst looking at things I thought I'd adopted another shadow, very annoying and there is the 5x daily prayers which are no issue as I respect the culture etc. However it doesn't bode well for much sleep as the first begins around 6 30am and last anything from 9.30 - 11.30 PM. Overall though for a relaxing pool side sun seeking holiday with lovely service then we would definitely come back to this resort. Big thank you to all the staff!!
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Response from kilithg, Genel Müdür at Crystal De Luxe Resort & Spa
Responded 6 days ago
Dear Guest, We would like to thank you for choosing Crystal De Luxe Resort & Spa and thank you for your time to share your experience. We would like to welcome you again as soon as possible and make Crystal difference again. Our respect, Birol Senel General Manager
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The foods & drinks is good and acceptable. The personel never laugh and always serious, but good behavior. Specially the bard personel can be more polite. The technical team never mind about the guests and from beginning to end we had problem in A/C and nobody care about it. But the building and location is perfect. Also animation team can be stronger.
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Response from kilithg, Genel Müdür at Crystal De Luxe Resort & Spa
Responded 1 week ago
Dear Guest Nimazarefard_1982, Thank you very much for your review and commends. It was a pleasure for us to welcome you in Crystal De Luxe Resort & Spa Hotel. We hope all the best for you, for your family and your friends. With our best regards BIROL SENEL General Manager
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+1
This hotel was beautiful... I wouldn't quite say 5 star in the hotel itself but 5 star for the staff! The hotel guests are predominantly German, Turkish or Russian so being an English speaker it probably wasn't the best choice for myself and my wee family. We always stay in Antalya but this was our first time in Kemer and it is picturesque! The staff really work hard as we noticed how demanding the guests can be (itmust be hard to keep a smile on your face all day everyday!) They became like a Crystal family, looking after us in every way. They celebrated both our birthdays with us while we were there. There are so many staff I would love to thank individually, especially the entertainment staff and the restaurant staff but the 1 staff member that stood out for us was Meerim (she works in the bar area along with her sister who is equally lovely) she provided us with daily smiles and laughter. Everyone went up and beyond to make sure we felt welcome! Oh and a massive mention to Zeeliha (not sure of spelling) she works in kids club and went up and beyond to keep our son entertained, he adored her. I would recommend asking at reception for a kettle as these facilities aren't provided in your room. Also the mini bar in your room is just stocked with soft drinks as opposed to bar drinks. I would recommend not using the shop inside the complex as it is very overpriced (although the owner is very patient) but taking a walk to the wee shop Gross Market (2 minutes walk) you will find everything really a lot cheaper. You are surrounded by Supermarkets and shops and every Monday/Tuesday there are markets on. Food is good in restaurant but does get very repetitive as does the background music. I suppose it is very difficult to please everyone happy when you are have such a massive scale of people passing through the hotel. So all in all I give the Crystal delux a 4 star but the staff a 5+ star!!! Thanks guys for making our stay!!
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Response from adilgurkan, Genel Müdür at Crystal De Luxe Resort & Spa
Responded 6 days ago
Dear Smiffy, We are very pleased to hear that you and your family enjoyed your holiday in our hotel, thank you for sharing your kind words with us. We do our best to make everyone's stay as special as possible. On behalf of Crystal Family Resort & Spa we would like to thank you for choosing our hotel to spending your summer time and we hope to welcome yourselves back one day. Sincerely yours, Birol ŞENEL General Manager
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PRICE RANGE
$62 - $717 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crystal de luxe resort and spa, crystal de luxe hotel kemer
LOCATION
TurkeyTurkish Mediterranean CoastAntalya ProvinceKemer
NUMBER OF ROOMS
356
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Frequently Asked Questions about Crystal De Luxe Resort & Spa
Which popular attractions are close to Crystal De Luxe Resort & Spa?
Nearby attractions include Olbia Park (0.2 miles), Aura Club Kemer (0.09 miles), and Klub Kristall Kemer (0.1 miles).
What are some of the property amenities at Crystal De Luxe Resort & Spa?
Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant.
Which room amenities are available at Crystal De Luxe Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Crystal De Luxe Resort & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Crystal De Luxe Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Crystal De Luxe Resort & Spa?
Conveniently located restaurants include Zakhodi, Genatsvale!, Santana Dondurma, and Havuzbasi Restaurant.
Are there opportunities to exercise at Crystal De Luxe Resort & Spa?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Crystal De Luxe Resort & Spa have an airport shuttle?
Yes, Crystal De Luxe Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Crystal De Luxe Resort & Spa located near the city center?
Yes, it is 0.6 miles away from the center of Kemer.
Are any cleaning services offered at Crystal De Luxe Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Crystal De Luxe Resort & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.