We came to this hotel just for a couple of days to spend our holiday together with family. It was an amazing experience. We liked an unusual design of this hotel, a lot of mirrors in the lobby. All staff was very friendly to us. Service was excellent. They do their job great, professional!!! Location of this hotel is so comfortable, almost in the centre of Antalya city. We will come to this beautiful place again for sure.
Very amazing people, great service! Would definately come back for another holiday! Tugba ie Tuesday great service. The weather has been absulutely brilliant In the winter time and has made my Christmas extra special.
All the staff at the bar were more than helpful all the time but Tugba the young lady who always seemed to be on shift when me and the boys were at the bar always went above and beyond for us all. She really did give us a 7* service and made it a pleasant stay at hotel SU. I would definitely recommend this hotel.
Su Hotel is a great choice (I definitely agreed with the great reviews), the room I got had amazing views of the sea and mountains. Hotel is in a great location with loads of restaurants. I stayed with breakfast and dinner included (was generous, lots of options). It was very delicious food served by very friendly staff. The room was big and so clean. I loved the decoration (furniture-free concept) that everything was white and simple. It was my first time to see a balcony that has a good size orthopedic double bed and pillows. You actually have your own private area for sunbath (I were able to be naked) with amazing views of the sea and mountains. I have spent such a nice time (sunset) on the balcony while I was drinking my wine. The Gym is one of the best I have ever seen. All type of quality & clean equipment for a great workout. Fantastic stay !!! I will definitely return again.…
I was visiting Antalya for the first time and expecting a 5 star hotel couples getaway but got a few concerns on some details. If you’re an international traveller expecting 5 star hotel experience, this is not one of it. Service, Staff: Check-in staff was surprisingly moody. Client relation desk has a lady playing on her phone (without a mask and not behind glass window). When i ask her about my luggages, she just pointed to the reception and continue playing on her phone. Check out & Lost/Found : The staff team was responsive and amazing! Room, Bathroom, Amenities: Room & bathroom floor are with scratches and not clean. Behind the bathroom’s sink has humidity and white painted wall color falling off. Room interior is white color roughly painted wall (felt a little deceiving from photo). Toiletries scents and formulation felt more of budget hotel. Old tv model (feels antique, small screen) Sofas are all covered with rough cloth material. I’m assuming they are cheap because it did’t feel comfortable. So, I wanted to take it off to discover the underneath sofa is unclean white furniture. The king size bed is two twin bed put together and covered with a king size bedsheet. Room service: Room service came at 9.45 knocked once, then opened the door right after. I’m still in bed.. and that was way too quick to swing in. Another staff knocked at 10.30ish and ask if anything was drank from the fridge. I told him, just a bottle of one pear drink. He took one new bottle and told me to put it in the fridge myself lol Check out: I went to the reception and was ask to go into the room and pick up our own bags. I ask for a bellboy to handle our bags to the taxi and was told that the bellboy is somewhere else and no solution was given. So we handled our own luggages. Aqualand: The hotel named itself Hotel Su & Aqualand. Please do not expect Aquapark, there’s an ordinary swimming pool.…
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