I have reserved this hotel when I had arrived the reception said your celling room is leaking and we have to transfer you to another hotel with this same price.ozgen hotel very bad and dirty everywhere I go smelling smoking ( restroom, bathroom, passageway ) and the water is very cold and I couldnt go bathroom in Frist arrival.
First of all. Good side was they allowed us to check in early (charged us ). It took about 20 minutes to check in (asked about parents name ) at 5 am in the morning .First thing to see is the entrance to the door is 1 metre.DO NOT BELIEVE pictures online. We had no covers , fan did not work. Even though they described AC in their description. Toilets had no toilet paper or any soap. Bathroom was creepy with no window or any space. Check in guy tried to negotiate a price to early check in trying to charge more. Owner of the hotel was clueless , there was no one in the hotel , surely they could have given a better room. Our flight got cancelled could not take pictures . The room is so small and very hot in the morning .
We book by agoda, we have a little baby, arrive there in a night about 22.00. We will pay when check in as price like in agoda site. But the man in resepsion deny and said. The price more high. Not like price from agoda. İf like that why you sell your room in agoda with that price. My hubby want we move to other hotel. Not because money reason. But their atitude is not profesional. Better you stay away from here. So many better hotel in around with the same price. And more friendly. And we also found other hotel more better just 2 minutes from ozgur hotel.
29/10-1/11/18 - We arrived direct from the T2 International Airport (via a mile walk to the T1 Domestic Airport and its cheap 45p modern A/Ced tram into the centre (funny how it's not advertised option, only locals were using it). We left T1 at 17:35 and saved a minimum of $32 between us three having researched beforehand. We did not find out that a bus 600 acted as an inter-terminal shuttle and went on to the centre unfortunately. From the tram stop we walked the 300m to the hotel, in the backstreets of a major road opposite 'MarkAntalya' flashy shopping mall, arriving at 18:30 so within the hour of leaving the airport. The Hotel is right next to the similar Ersoy Hotel which is marked on more maps. We checked into the bright reception with a large LED TV with the receptionist, a rather jolly and joking Hussain (100% Turkish) who explained he show us two good rooms with an LED TV in each. He led us to the glitzy lift and on the way pointed out the drinks fridge at shop prices (water 1, coke 3) for our delectation. We bought a coke and an iced tea (3) as mixers for our duty free as a 'nightcap' as we were so tired after the early start in London. Up we went in the lift and on the third floor we were offered room 402 which was a triple room but it was quite stuffy and smokey so we plumbed for adjacent room 401 right opposite the lift door. The room was a reasonable size with a single and a double bed (which was up against the large window side) with clean sheets and three towels, a bedside table between them and there was a small rug (prayer mat?) by the desk. The large sliding double glazed window had a sort of Juliette balcony and overlooked a building void with a car park and the road. The ornate/kitsch ceiling had a single bare light bulb 'chandalier' hanging which was controlled by the door and single bed switches. A bright red smoke detector also was attached. The room's electrics were controlled by a card fob thingy on the keyring which we detached when we found the fridge was controlled by it too. The fridge itself was so quiet we thought it was not working! It did, however, cool the wine and tonic water down! The cheap IKEA type desk (with large mirror) and wardrobe (with only two hangers) were OK but desk drawer needed refitting (just a simple screw needed). The fifteen inch LED TV was fed by a satellite with a separate remote which eventually worked after a bit of practice. The only channel in English was Al Jazeera which kept us reasonably aware of the outside world. A modern and efficient A/C unit with a remote control was above the TV which was used on our return from wanderings. The wifi router was directly outside above the room's door so was powerful, although occasionally slow. It worked well most of the time although Wikipedia was still blocked during our stay (after 18 months apparently along with B.c!) Under the TV/desk by the fridge was a spare socket for devices. There were two more sockets by each bed so enough for devices. I had brought my own robust plug-in LED side lamp/3 way mains splitter which was useful as a low level light in the evening and another charging socket. The shower-room was in 80s red, chrome and 50 shades of grey between white and black decor. It had a tiny sink with a mixer tap and an overhead mirror and lamp above for shaving. The pressure was good for jetting a razor out but the sink size made it tricky. The shower was quite powerful and heated quickly. The two drains had their lids missing and the cistern and chrome could have done with a clean and polish. Having said that the actual room was clean and I had no qualms kneeling or sitting on the floor. A towel rail by the sink was the only hook available in the room too. One could hear the neighbouring shower quite easily, no big deal. The toilet flush needed a sustained press to generate enough of a flow. We noticed that other guests' cigarette smoke came under door, especially if the window was open for fresh air, oh well. We usually find in cheaper hotels the corridors are smoky, this is Turkey after all where most people are hooked. On another note two of us started sniffling with no reason as soon as we entered the room a couple of times after our wanderings about town; we are normally quite tolerant on our extensive travels. The three towels were not changed automatically over all the three nights which was fine for us as eco-friendly and non intrusive. We made our own beds. I had seen chambermaids around but we did not need them. At this price we were not expecting this luxury anyway. Late at night the lift was heard occasionally but more disturbing were the slamming doors. The Call to Prayers was to be expected and in the morning the local primary school playground was buzzing with a frequent and loud 'Fur Elise' chime ending classes and calling the children back in to classes. Over the two nights we slept reasonably well as earplugs were used by me and the extensive walking made us quite tired. The curtains and net curtains were not blackout but they did the job. Our third night was the best as we had got used to the ambient neighbouring noises. We checked out at 11:30. On my way down the stairs one of the cleaners was having a smoke break on the stairs. This is probably usual fir Turkey although the heavily caged fire escape was right by her. …