About

4.0

Very good

1,059 reviews

#9 of 19 all-inclusives in Alanya

Location

3.9

Cleanliness

4.2

Service

3.9

Value

3.7

Welcome to Blue Star Hotel, your Alanya “home away from home.” Blue Star Hotel aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.

Nearby landmarks such as Suleymaniye Camii (0.6 mi) and Hamaxia (1.1 mi) make Blue Star Hotel a great place to stay when visiting Alanya.

Blue Star Hotel is an all-inclusive resort offering air conditioning, a refrigerator, and a seating area in the rooms, and it is easy to stay connected during your stay as free internet access is offered to guests.

The all-inclusive resort features a 24 hour front desk, baggage storage, and a sun terrace. Plus, guests can enjoy a pool and free breakfast, which have made this a popular choice among travelers visiting Alanya. For guests with a vehicle, street parking is available.

During your visit, be sure to check out a popular Alanya shrimp restaurant such as Harbour bar and restaurant, which is a short distance from Blue Star Hotel.

Looking to explore? Then look no further than Alanya Gardens (0.7 mi), which is a popular Alanya attraction – and it is conveniently located within walking distance of the all-inclusive resort.

Blue Star Hotel puts the best of Alanya at your fingertips, making your stay both relaxing and enjoyable.

Location

Toromanlar Sok. Saray Mahallesi, Cevreyolu Cad., Alanya 07400 Türkiye

Name/address in local language

Blue Star Hotel

Getting there

Somewhat walkable

Grade: 73 out of 100

73

Gazipaşa-Alanya Airport

25.1 mi•

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Antalya Airport

70.3 mi•

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Rental Cars

See all Alanya rental cars

See all nearby hotels

140 Restaurants

within 0.75 miles

Kleopatra Blue Hawaii Restaurant

884

11 min•$$ - $$$•Turkish

by MH food & drinks

492

9 min•$$ - $$$•Italian

See all nearby restaurants

13 Attractions

within 0.75 miles

12 min•Religious Sites

Azak Bar

7

15 min•Bars & Clubs

See all nearby attractions

Traveler Insights

This summary was created by AI, based on 25 recent English reviews.

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Many travelers express disappointment with the Blue Star Hotel's unwelcoming atmosphere and outdated decor. Despite its admirable location near the beach and various eateries, guests report issues with room cleanliness, incorrect allocations, and unexpected staff entry. Some travelers warn of hidden costs, feeling they didn't receive the value they paid for. While some appreciate the amenities offered, others find them lacking, with complaints of limited sunbeds and thin walls. Service reviews are mixed, with complaints of check-in delays and poor communication, though some guests praise the friendly staff.

Atmosphere

Unwelcoming

Rooms

Unkempt

Value

Overpriced

Cleanliness

Messy

Service

Inconsistent

Amenities

Satisfactory

Atmosphere

Unwelcoming

Based on traveler quotes, the hotel's atmosphere is viewed as unwelcoming with outdated decor and lackluster entertainment.

Beth S
Sep 2023 • 1 contribution
...The entertainment seems like they pulled random people from the streets to perform...
Becca
Aug 2023 • 1 contribution
...The rooms are nice, only issue is only one plug... Same goes with tables at night, the entertainment is amazing different shows at night, mini disco and choise to go club after...
iulian m
Jul 2023 • 2 contributions
...The bed sheets and props were very old and worn...
Matthew J
Jul 2023 • 1 contribution
...Arrived early hours of the morning to a dirty and unwelcoming atmosphere...
Ewelina S
May 2023 • 2 contributions
...Can't wait to come again to the Blue Star...

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Rooms

Unkempt

Many guests reported issues with their rooms, including cleanliness problems, incorrect or inadequate room allocation, and unannounced staff entry.

Beth S
Sep 2023 • 1 contribution
Turned up two hours late to the hotel after a delay to our rooms not being ready. After waiting 45 minutes we was taken to our room where the staff brought our bags up and proceeded to wait in the room and wait for a tip which made us both extremely uncomfortable...
The carpy S
Aug 2023 • 1 contribution
Dreadful from start to finish, 12 hrs to sort our rooms out on arrival the guy on reception smirking at us when we complained about this as they should have been ready for our arrival (he was close to getting a slap), wouldnt feed most of the food they serve to my dog, waiters trying to chat up my teenage daughter asking for her social media details, hotel staff walking into our room unannounced at midnight while we were asleep one night to see when we were leaving ... Save your money and go elsewhere would be my advice to anyone looking to book...
Boz H
Aug 2023 • 1 contribution
...Rooms dirty cleaners put 2 towels back for family off 4...
Becca
Aug 2023 • 1 contribution
...The rooms are nice, only issue is only one plug...
carlabambam
Jul 2023 • 8 contributions
We have just came back from this hotel, like many people we had a problem with check in given the wrong room, we paid extra money to have a 2 bedroom apartment and got a family room, when the 2 bedroom apartment became available it was horrendous dirty and air conditioning was broken...
aabbie96
Jul 2023 • 2 contributions
...We were then pressured into giving a tip to the staff member who eventually took us to our room after explaining we don’t understand Turkish lira yet, he stood in silence until my partner asked ‘are you waiting for a tip?’ And he replied ‘obviously, I have done you a favour, giving you a double room’ which he had not as we booked a double room... We had staff enter our room with a room key at 8am without knocking and ignoring the ‘do not disturb’ sign, we were still sleeping...
Freedom294010
Jul 2023 • 1 contribution
...Given the fact we were exhausted we went to the alternative hotel to find that we were sent to a 2 star hotel where 6 single beds were provided to us despite us having 8 people travelling. We were overcrowded and despite speaking to the Blue Star Management, they did nothing and said we should be greatful that they were 'helping' us...
iulian m
Jul 2023 • 2 contributions
...We had to wait almost 5 hours with the children to be given the key to the room.However, the room was supposed to be ready on the 11th in the afternoon and we arrived at the hotel on the 12th at 5 in the morning. In the room during the holiday the refrigerator did not work for a second... Beds too.Not to mention the minimum amenities that a 4-star hotel should have...
Chris H
Jul 2023 • 1 contribution
...We arrived at 3am and had to wait 45 minutes to get in our room ...
Ammy Renate
Jun 2023 • 21 contributions
After traveling for fifteen hours, we waited until the evening hours for the room. When we said we got the full room, an employee said we got the wrong room and had to leave... We waited one hour more in the lobby and got room almost for dinner... There were some cleaning issues in the room and we went to guest relations three times to have it resolved but they didn't want to bother...
Ulphat B
Jun 2023 • 1 contribution
I booked the hotel 1 month ago and paid total price. I went there with my When we arrived the hotel, they registered us but did not gave the room card... After that they suggested staying in different low cost hotel...
Lucie Kazdová
Oct 2022 • 6 contributions
...The hotel room is completely adequate and satisfying...
Karolina P
Sep 2022 • 5 contributions
...Despite the fact that the room should have been ready long ago, we waited in the lobby for more than an hour... The room was not cleaned, sand on the floor...

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Value

Overpriced

Travelers frequently complain about hidden costs, feeling overcharged, and not receiving the value they paid for.

Beth S
Sep 2023 • 1 contribution
...The food is disgusting there is nothing for English what so ever. We paid for all inclusive and have spent more time eating out than in the hotel, drinks are also extremely expensive if you do not want to drink beer or vodka... I would not recommend this hotel to my worst enemy, I have no idea how on earth it has received 4* , it seriously needs shutting down...
Boz H
Aug 2023 • 1 contribution
...When I explained this was far from the room I paid for and my child could have been seriously hurt, one of the reception staff laughed...
The carpy S
Aug 2023 • 1 contribution
...I wouldnt return here if it was a free holiday and only left a 1 star review as there was no option for zero stars. Save your money and go elsewhere would be my advice to anyone looking to book...
aabbie96
Jul 2023 • 2 contributions
...The beds are incredibly uncomfortable, they are very hard. It has given me back/ neck pain for the entire stay!!!!!!!!... It was NOT important at all, they simply want to sell you trips that you can get cheaper if you plan on ‘get your guide’ for example, we paid £40 for a Jeep Safari that you can get for less than £20 online...
carlabambam
Jul 2023 • 8 contributions
We have just came back from this hotel, like many people we had a problem with check in given the wrong room, we paid extra money to have a 2 bedroom apartment and got a family room, when the 2 bedroom apartment became available it was horrendous dirty and air conditioning was broken... Buy your excursions online and not at the hotel much cheaper !...
Matthew J
Jul 2023 • 1 contribution
...Had us check-in then put us straight into a taxi to an even worse hotel... After being assured we was only needing to stay at the budget hotel they sent us to for a few hours they then advised it would be for another 2 days minimum... Ended up just booking somewhere else for the remaining 6 days at an additional expense and even then they refused to refund as they had checked us in prior to hurrying us out the door...
Freedom294010
Jul 2023 • 1 contribution
We arrived at 4:30AM after having paid for 11 nights... Despite having paid for this hotel we were rudely told that we'd be moved to another hotel of equivalent standard and that if we did not take this option we would be stranded... Given the fact we were exhausted we went to the alternative hotel to find that we were sent to a 2 star hotel where 6 single beds were provided to us despite us having 8 people travelling...
iulian m
Jul 2023 • 2 contributions
...Shampoo and shower gel I had to buy myself... 2 swimming pools of max 150 seats for a hotel of almost 800 people... At any service offered by the hotel I had to wait between 10-20 minutes... The money I paid has nothing to do with a vacation...
Chris H
Jul 2023 • 1 contribution
...We arrived at 3am and had to wait 45 minutes to get in our room ... Tour guides are divs as well ...
Ulphat B
Jun 2023 • 1 contribution
I booked the hotel 1 month ago and paid total price... After that they suggested staying in different low cost hotel...
Ammy Renate
Jun 2023 • 21 contributions
...We couldn't eat at the a'la carte restaurant even...
Hasan T
May 2023 • 2 contributions
...The foods are very tasty and too much 🤩🤤🤤🤤 thank you bluestar...
Karolina P
Sep 2022 • 5 contributions
...I do not recommend the hotel, because of them I probably will not return to Alanya again...
Agata K
Jun 2022 • 66 contributions
...Sunbeds are extra paid, approximately €5 for two with an umbrella, but if you leave you have to pay again...

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Cleanliness

Messy

Feedback on cleanliness is mixed, with some praising the prompt service and cleanliness, while others point to issues with room upkeep and inadequate provisions.

Boz H
Aug 2023 • 1 contribution
...Rooms dirty cleaners put 2 towels back for family off 4...
Trail15144852700
Aug 2023 • 1 contribution
...Facilities in the hotel but also around the hotel are perfect...
aabbie96
Jul 2023 • 2 contributions
...The cleaners are quick, respectful, provide two bottles of water daily...
iulian m
Jul 2023 • 2 contributions
...Shampoo and shower gel I had to buy myself...
Ammy Renate
Jun 2023 • 21 contributions
...There were some cleaning issues in the room and we went to guest relations three times to have it resolved but they didn't want to bother...
Hasan T
May 2023 • 2 contributions
...Hotel is very crowded ☀️☀️☀️ The weather is so hot🎉🎉 staff very helpfull hotel clean...
Lucie Kazdová
Oct 2022 • 6 contributions
...The all-inclusive meal was always excellent, weiters in the restaurant were always nice and prompt with cleaning...
Agata K
Jun 2022 • 66 contributions
Hotel itself is big and quite well maintained, however it’s hard to find for the local bus drivers...

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Service

Inconsistent

Feedback on the service at the hotel is mixed, with issues of check-in delays and poor communication balanced by praise for friendly and helpful staff.

Hollie A
Sep 2023 • 3 contributions
Me and my partner stayed at blue star for one week... Mahir the photographer was amazing, he is so patient and friendly... Mahir has not only been an amazing photographer, I would like to say he is the best member of staff at this hotel, he would speak to everyone, having full conversations and getting to know people... After what started as a negative experience, our holiday turned out very good thanks to Mahir at the hotel and the trip we went on x From Alex and Hollie 2023 x...
Beth S
Sep 2023 • 1 contribution
Turned up two hours late to the hotel after a delay to our rooms not being ready. After waiting 45 minutes we was taken to our room where the staff brought our bags up and proceeded to wait in the room and wait for a tip which made us both extremely uncomfortable...
Becca
Aug 2023 • 1 contribution
...All inclusive is limited drinks throughout the day; juices, tea, coffee, select alcohol drinks, coke, fanta ete... Two pools, my advise is get down at 8am and reserve sunloungers as they go fast... Advice reserve a table just before you eat tea making sure you get a good seat... The staff do speak English but it's a bit broken depending on who you talk to...
The carpy S
Aug 2023 • 1 contribution
Dreadful from start to finish, 12 hrs to sort our rooms out on arrival the guy on reception smirking at us when we complained about this as they should have been ready for our arrival (he was close to getting a slap), wouldnt feed most of the food they serve to my dog, waiters trying to chat up my teenage daughter asking for her social media details, hotel staff walking into our room unannounced at midnight while we were asleep one night to see when we were leaving ...
Boz H
Aug 2023 • 1 contribution
...Rooms dirty cleaners put 2 towels back for family off 4...
carlabambam
Jul 2023 • 8 contributions
We have just came back from this hotel, like many people we had a problem with check in given the wrong room, we paid extra money to have a 2 bedroom apartment and got a family room, when the 2 bedroom apartment became available it was horrendous dirty and air conditioning was broken...
Freedom294010
Jul 2023 • 1 contribution
...The staff were not at all helpful and whilst there was a range of food options, it did get very repetitive and a bit of hit and miss in terms of the taste... I have been to other hotels and never been treated this way or had this type of experience...
aabbie96
Jul 2023 • 2 contributions
...Cons… The check in process was poor, we waited over half an hour to be shown to our room, we arrived after midnight so we were very tired after travelling for 6 hours. We were then pressured into giving a tip to the staff member who eventually took us to our room after explaining we don’t understand Turkish lira yet, he stood in silence until my partner asked ‘are you waiting for a tip?’ And he replied ‘obviously, I have done you a favour, giving you a double room’ which he had not as we booked a double room... We did not need to be reminded by a phone call so early, we had set our own alarm... We had staff enter our room with a room key at 8am without knocking and ignoring the ‘do not disturb’ sign, we were still sleeping... Pros… The entertainment staff are amazing, chatty, polite, get you revolved... The cleaners are quick, respectful, provide two bottles of water daily...
Matthew J
Jul 2023 • 1 contribution
...After being assured we was only needing to stay at the budget hotel they sent us to for a few hours they then advised it would be for another 2 days minimum...
Chris H
Jul 2023 • 1 contribution
...Only the selected few younger lads serving are good , the rest are a joke . We arrived at 3am and had to wait 45 minutes to get in our room ... The massage man is a (well ill not say) but he could do with learning how to talk to people...
iulian m
Jul 2023 • 2 contributions
I want to share with you my experience with Blue Star hotel... We had to wait almost 5 hours with the children to be given the key to the room.However, the room was supposed to be ready on the 11th in the afternoon and we arrived at the hotel on the 12th at 5 in the morning... At any service offered by the hotel I had to wait between 10-20 minutes... Food, drink and of course reception... Wi-Fi I had the chance to connect after 3 days of vacation... I dared to ask for help from the staff, but I was treated like someone asking for something for free... The money I paid has nothing to do with a vacation...
Ammy Renate
Jun 2023 • 21 contributions
...When we said we got the full room, an employee said we got the wrong room and had to leave. We waited one hour more in the lobby and got room almost for dinner... the animation team's Sem and Lida many thanks for ur help...
Shannon Wright
Jun 2023 • 2 contributions
...The rep called Sem was amazinf with us, very friendly and would sit and talk to us...
Ulphat B
Jun 2023 • 1 contribution
...I went there with my When we arrived the hotel, they registered us but did not gave the room card. Then a group of tourists came and hotel staff started registering them... After that my tour agency suggested me another hotel and I lave the BlueStar hotel...
Klaudia W
Jun 2023 • 1 contribution
This hotel has only adavantages, the hotel has amazing waiters and bartenders, but most importantly the entertainment team is one of a kind... I will definitely come back to this hotel again...
Ewelina S
May 2023 • 1 contribution
It was a pleasure to spend the vacation in Blue Star Hotel... Hotel service, waitres, barattenders and animations team was very kind, helpful and tried hard...
Hasan T
May 2023 • 2 contributions
...Hotel is very crowded ☀️☀️☀️ The weather is so hot🎉🎉 staff very helpfull hotel clean...
Lucie Kazdová
Oct 2022 • 6 contributions
...Fridge, air conditioning, perfect view (I recommend paying extra for a room in the main building)... They refill your room with water every day and the maids are very handy and always conjure up some surprise on your bed, for example a swan from a blanket :) The receptionists were always willing to help us with everything... The beach is only a 10-minute walk away, if you don't feel like walking, just get on the hotel bus that will take you directly to the beach... The all-inclusive meal was always excellent, weiters in the restaurant were always nice and prompt with cleaning... Overall, I rate this hotel as absolutely amazing and I hope I will return next year...
Karolina P
Sep 2022 • 5 contributions
...Despite the fact that the room should have been ready long ago, we waited in the lobby for more than an hour...
Agata K
Jun 2022 • 66 contributions
...Staff working at the reception doesn’t speak English well so it’s hard to communicate, however most of them show the effort... The restaurant staff was very friendly and welcoming... They were taking care of every request asap... Bar staff was nice, however there was no ice available at all, which was quite annoying if you want to enjoy a cold drink... Beach bar serves snacks, softs and beer, no spirits though... Sunbeds are extra paid, approximately €5 for two with an umbrella, but if you leave you have to pay again...

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Amenities

Satisfactory

Guests appreciate the hotel's amenities, including room service, entertainment, and all-inclusive options, but some found it lacking in certain areas, such as limited sunbeds and thin walls.

Beth S
Sep 2023 • 1 contribution
...We paid for all inclusive and have spent more time eating out than in the hotel, drinks are also extremely expensive if you do not want to drink beer or vodka...
Becca
Aug 2023 • 1 contribution
...All inclusive is limited drinks throughout the day; juices, tea, coffee, select alcohol drinks, coke, fanta ete. The rooms are nice, only issue is only one plug... Aircon is nice, the beds are a bit hard at first busy get better the more you sleep on them... Two pools, my advise is get down at 8am and reserve sunloungers as they go fast... Same goes with tables at night, the entertainment is amazing different shows at night, mini disco and choise to go club after... Advice reserve a table just before you eat tea making sure you get a good seat...
Boz H
Aug 2023 • 1 contribution
...Rooms dirty cleaners put 2 towels back for family off 4... Pool side burgers are about only good thing...
Trail15144852700
Aug 2023 • 1 contribution
...Especially the all inclusive concept, kids club and the entertainment team... Facilities in the hotel but also around the hotel are perfect...
aabbie96
Jul 2023 • 2 contributions
...We can also hear everything our neighbours are doing and saying as the walls are so thin... Pros… The entertainment staff are amazing, chatty, polite, get you revolved... The cleaners are quick, respectful, provide two bottles of water daily... There are plenty of options at lunch and dinner and there are great variety... I won’t mention the Que for the ice cream 🫣 The beach hut is really good, you can still get your all inclusive drinks 9:00-17:00 and snacks between 12:00-14:00... It is about a 10 minute walk away from the hotel which I don’t think is too bad...
iulian m
Jul 2023 • 2 contributions
...The balcony door could not be closed. Shampoo and shower gel I had to buy myself... The bed sheets and props were very old and worn... Beds too.Not to mention the minimum amenities that a 4-star hotel should have... 2 swimming pools of max 150 seats for a hotel of almost 800 people... At any service offered by the hotel I had to wait between 10-20 minutes... Food, drink and of course reception... Wi-Fi I had the chance to connect after 3 days of vacation...
carlabambam
Jul 2023 • 8 contributions
...Was ok for a week in a good location plenty off food places nearby thankfully! Buy your excursions online and not at the hotel much cheaper !...
Lukas
Jul 2023 • 2 contributions
Hotel is fine, food could be better... Especially Ahmet, who helped us even extra throughout the week!... This guy is a legend and made our stay so much better!...
Klaudia W
Jun 2023 • 1 contribution
This hotel has only adavantages, the hotel has amazing waiters and bartenders, but most importantly the entertainment team is one of a kind... I will definitely come back to this hotel again...
Ammy Renate
Jun 2023 • 21 contributions
...We waited one hour more in the lobby and got room almost for dinner... The best part of the hotel was the mini club and activities...
Shannon Wright
Jun 2023 • 2 contributions
...Amazing entertainment especially for kids. Beach only 10 minute walk away and is beautiful...
semih c
May 2023 • 1 contribution
...And also, beverages and dishes was so delicious and we tried all turkish food there, even Turkish kebab...
Ewelina S
May 2023 • 1 contribution
It was a pleasure to spend the vacation in Blue Star Hotel. The location of hotel is very good, 8 minutes walk to the beach... Hotel service, waitres, barattenders and animations team was very kind, helpful and tried hard... The Hotel offers a lot of animations not only for children but also for adults...
Hugh C
Apr 2023 • 1 contribution
Excellent high quality service ... The staff is very professional and friendly and ready to help...
Lucie Kazdová
Oct 2022 • 6 contributions
I visited this hotel for the third time this year... The hotel room is completely adequate and satisfying... Fridge, air conditioning, perfect view (I recommend paying extra for a room in the main building)..... They refill your room with water every day and the maids are very handy and always conjure up some surprise on your bed, for example a swan from a blanket :) The receptionists were always willing to help us with everything... There is a lot of cats around the hotel, which is a nice diversion... The beach is only a 10-minute walk away, if you don't feel like walking, just get on the hotel bus that will take you directly to the beach... The all-inclusive meal was always excellent, weiters in the restaurant were always nice and prompt with cleaning... Overall, I rate this hotel as absolutely amazing and I hope I will return next year... Best place where to spend vacation...
Karolina P
Sep 2022 • 5 contributions
...Not enough sunbeds at the pool, you have to take a seat before breakfast...
Agata K
Jun 2022 • 66 contributions
...The restaurant staff was very friendly and welcoming. They were taking care of every request asap... Hotel isn’t beachfront located, but it’s 10 minutes walk and they have their own area with the bar available... Beach bar serves snacks, softs and beer, no spirits though... Sunbeds are extra paid, approximately €5 for two with an umbrella, but if you leave you have to pay again...

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BLUE STAR HOTEL $44 ($̶7̶2̶) - Updated 2023 Prices & Resort (All-Inclusive) Reviews - Alanya, Turkiye

Frequently Asked Questions about Blue Star Hotel

Which popular attractions are close to Blue Star Hotel?

Nearby attractions include Alanya Gardens (0.7 miles), Kleopatra Beach (0.4 miles), and Suleymaniye Camii (0.6 miles).

See all nearby attractions.

What are some of the property amenities at Blue Star Hotel?

Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.

See all property amenities.

Which room amenities are available at Blue Star Hotel?

Top room amenities include a minibar, air conditioning, and a flat screen TV.

See all room amenities.

What food & drink options are available at Blue Star Hotel?

Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.

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Is parking available at Blue Star Hotel?

Yes, free parking and street parking are available to guests.

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What are some restaurants close to Blue Star Hotel?

Conveniently located restaurants include Kleopatra Blue Hawaii Restaurant, by MH food & drinks, and Ringo Place.

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Are there opportunities to exercise at Blue Star Hotel?

Yes, guests have access to a pool, a fitness center, and a sauna during their stay.

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Does Blue Star Hotel have an airport shuttle?

Yes, Blue Star Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.

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Does Blue Star Hotel have airport transportation?

Yes, Blue Star Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.

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Are any cleaning services offered at Blue Star Hotel?

Yes, dry cleaning and laundry service are offered to guests.

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Which languages are spoken by the staff at Blue Star Hotel?

The staff speaks multiple languages, including English, German, Russian, and Turkish.

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Blue Star Hotel

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BLUE STAR HOTEL $44 ($̶7̶2̶) - Updated 2023 Prices & Resort (All-Inclusive) Reviews - Alanya, Turkiye