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Blue Star Hotel

Toromanlar Sok. Saray Mahallesi, Cevreyolu Cad., Alanya 07400 Türkiye
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Traveler (905)
360
Panoramas (19)
Pool & Beach (148)

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About

#9 of 19 all-inclusives in Alanya
Location
3.9
Cleanliness
4.2
Service
3.9
Value
3.7

Welcome to Blue Star Hotel, your Alanya “home away from home.” Blue Star Hotel aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.

Nearby landmarks such as Suleymaniye Camii (0.6 mi) and Hamaxia (1.1 mi) make Blue Star Hotel a great place to stay when visiting Alanya.

Blue Star Hotel is an all-inclusive resort offering air conditioning, a refrigerator, and a seating area in the rooms, and it is easy to stay connected during your stay as free internet access is offered to guests.

The all-inclusive resort features a 24 hour front desk, baggage storage, and a sun terrace. Plus, guests can enjoy a pool and free breakfast, which have made this a popular choice among travelers visiting Alanya. For guests with a vehicle, street parking is available.

During your visit, be sure to check out a popular Alanya shrimp restaurant such as Harbour bar and restaurant, which is a short distance from Blue Star Hotel.

Looking to explore? Then look no further than Alanya Gardens (0.7 mi), which is a popular Alanya attraction – and it is conveniently located within walking distance of the all-inclusive resort.

Blue Star Hotel puts the best of Alanya at your fingertips, making your stay both relaxing and enjoyable.

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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Billiards
Darts
Children Activities (Kid / Family Friendly)
Street parking
Internet
Outdoor pool
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Snack bar
Poolside bar
Entertainment staff
Table tennis
Kids club
Airport transportation
Shuttle bus service
Meeting rooms
Spa
Hammam
Massage
Salon
Baggage storage
Currency exchange
Gift shop
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Safe
Seating area
Minibar
Refrigerator
Flatscreen TV
Complimentary toiletries
Telephone
Wake-up service / alarm clock
Hair dryer
Show more
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Classic
Languages Spoken
English, Russian, German, Turkish

Location

Toromanlar Sok. Saray Mahallesi, Cevreyolu Cad., Alanya 07400 Türkiye
Name/address in local language
Blue Star Hotel
Traveler Insights
This summary was created by AI, based on 25 recent English reviews.
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Many travelers express disappointment with the Blue Star Hotel's unwelcoming atmosphere and outdated decor. Despite its admirable location near the beach and various eateries, guests report issues with room cleanliness, incorrect allocations, and unexpected staff entry. Some travelers warn of hidden costs, feeling they didn't receive the value they paid for. While some appreciate the amenities offered, others find them lacking, with complaints of limited sunbeds and thin walls. Service reviews are mixed, with complaints of check-in delays and poor communication, though some guests praise the friendly staff.
Atmosphere
Unwelcoming
Rooms
Unkempt
Value
Overpriced
Cleanliness
Messy
Service
Inconsistent
Amenities
Satisfactory
Atmosphere
Unwelcoming
Based on traveler quotes, the hotel's atmosphere is viewed as unwelcoming with outdated decor and lackluster entertainment.
  • Beth S
    Beth S
    Sep 2023 1 contribution
    ...The entertainment seems like they pulled random people from the streets to perform...
  • Becca
    Becca
    Aug 2023 1 contribution
    ...The rooms are nice, only issue is only one plug... Same goes with tables at night, the entertainment is amazing different shows at night, mini disco and choise to go club after...
  • iulian m
    iulian m
    Jul 2023 2 contributions
    ...The bed sheets and props were very old and worn...
  • Matthew J
    Matthew J
    Jul 2023 1 contribution
    ...Arrived early hours of the morning to a dirty and unwelcoming atmosphere...
  • Ewelina S
    Ewelina S
    May 2023 2 contributions
    ...Can't wait to come again to the Blue Star...
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Rooms
Unkempt
Many guests reported issues with their rooms, including cleanliness problems, incorrect or inadequate room allocation, and unannounced staff entry.
  • Beth S
    Beth S
    Sep 2023 1 contribution
    Turned up two hours late to the hotel after a delay to our rooms not being ready. After waiting 45 minutes we was taken to our room where the staff brought our bags up and proceeded to wait in the room and wait for a tip which made us both extremely uncomfortable...
  • The carpy S
    The carpy S
    Aug 2023 1 contribution
    Dreadful from start to finish, 12 hrs to sort our rooms out on arrival the guy on reception smirking at us when we complained about this as they should have been ready for our arrival (he was close to getting a slap), wouldnt feed most of the food they serve to my dog, waiters trying to chat up my teenage daughter asking for her social media details, hotel staff walking into our room unannounced at midnight while we were asleep one night to see when we were leaving ... Save your money and go elsewhere would be my advice to anyone looking to book...
  • Boz H
    Boz H
    Aug 2023 1 contribution
    ...Rooms dirty cleaners put 2 towels back for family off 4...
  • Becca
    Becca
    Aug 2023 1 contribution
    ...The rooms are nice, only issue is only one plug...
  • carlabambam
    carlabambam
    Jul 2023 8 contributions
    We have just came back from this hotel, like many people we had a problem with check in given the wrong room, we paid extra money to have a 2 bedroom apartment and got a family room, when the 2 bedroom apartment became available it was horrendous dirty and air conditioning was broken...
  • aabbie96
    aabbie96
    Jul 2023 2 contributions
    ...We were then pressured into giving a tip to the staff member who eventually took us to our room after explaining we don’t understand Turkish lira yet, he stood in silence until my partner asked ‘are you waiting for a tip?’ And he replied ‘obviously, I have done you a favour, giving you a double room’ which he had not as we booked a double room... We had staff enter our room with a room key at 8am without knocking and ignoring the ‘do not disturb’ sign, we were still sleeping...
  • Freedom294010
    Freedom294010
    Jul 2023 1 contribution
    ...Given the fact we were exhausted we went to the alternative hotel to find that we were sent to a 2 star hotel where 6 single beds were provided to us despite us having 8 people travelling. We were overcrowded and despite speaking to the Blue Star Management, they did nothing and said we should be greatful that they were 'helping' us...
  • iulian m
    iulian m
    Jul 2023 2 contributions
    ...We had to wait almost 5 hours with the children to be given the key to the room.However, the room was supposed to be ready on the 11th in the afternoon and we arrived at the hotel on the 12th at 5 in the morning. In the room during the holiday the refrigerator did not work for a second... Beds too.Not to mention the minimum amenities that a 4-star hotel should have...
  • Chris H
    Chris H
    Jul 2023 1 contribution
    ...We arrived at 3am and had to wait 45 minutes to get in our room ...
  • Ammy Renate
    Ammy Renate
    Jun 2023 21 contributions
    After traveling for fifteen hours, we waited until the evening hours for the room. When we said we got the full room, an employee said we got the wrong room and had to leave... We waited one hour more in the lobby and got room almost for dinner... There were some cleaning issues in the room and we went to guest relations three times to have it resolved but they didn't want to bother...
  • Ulphat B
    Ulphat B
    Jun 2023 1 contribution
    I booked the hotel 1 month ago and paid total price. I went there with my When we arrived the hotel, they registered us but did not gave the room card... After that they suggested staying in different low cost hotel...
  • Lucie Kazdová
    Lucie Kazdová
    Oct 2022 6 contributions
    ...The hotel room is completely adequate and satisfying...
  • Karolina P
    Karolina P
    Sep 2022 5 contributions
    ...Despite the fact that the room should have been ready long ago, we waited in the lobby for more than an hour... The room was not cleaned, sand on the floor...
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Value
Overpriced
Travelers frequently complain about hidden costs, feeling overcharged, and not receiving the value they paid for.
  • Beth S
    Beth S
    Sep 2023 1 contribution
    ...The food is disgusting there is nothing for English what so ever. We paid for all inclusive and have spent more time eating out than in the hotel, drinks are also extremely expensive if you do not want to drink beer or vodka... I would not recommend this hotel to my worst enemy, I have no idea how on earth it has received 4* , it seriously needs shutting down...
  • Boz H
    Boz H
    Aug 2023 1 contribution
    ...When I explained this was far from the room I paid for and my child could have been seriously hurt, one of the reception staff laughed...
  • The carpy S
    The carpy S
    Aug 2023 1 contribution
    ...I wouldnt return here if it was a free holiday and only left a 1 star review as there was no option for zero stars. Save your money and go elsewhere would be my advice to anyone looking to book...
  • aabbie96
    aabbie96
    Jul 2023 2 contributions
    ...The beds are incredibly uncomfortable, they are very hard. It has given me back/ neck pain for the entire stay!!!!!!!!... It was NOT important at all, they simply want to sell you trips that you can get cheaper if you plan on ‘get your guide’ for example, we paid £40 for a Jeep Safari that you can get for less than £20 online...
  • carlabambam
    carlabambam
    Jul 2023 8 contributions
    We have just came back from this hotel, like many people we had a problem with check in given the wrong room, we paid extra money to have a 2 bedroom apartment and got a family room, when the 2 bedroom apartment became available it was horrendous dirty and air conditioning was broken... Buy your excursions online and not at the hotel much cheaper !...
  • Matthew J
    Matthew J
    Jul 2023 1 contribution
    ...Had us check-in then put us straight into a taxi to an even worse hotel... After being assured we was only needing to stay at the budget hotel they sent us to for a few hours they then advised it would be for another 2 days minimum... Ended up just booking somewhere else for the remaining 6 days at an additional expense and even then they refused to refund as they had checked us in prior to hurrying us out the door...
  • Freedom294010
    Freedom294010
    Jul 2023 1 contribution
    We arrived at 4:30AM after having paid for 11 nights... Despite having paid for this hotel we were rudely told that we'd be moved to another hotel of equivalent standard and that if we did not take this option we would be stranded... Given the fact we were exhausted we went to the alternative hotel to find that we were sent to a 2 star hotel where 6 single beds were provided to us despite us having 8 people travelling...
  • iulian m
    iulian m
    Jul 2023 2 contributions
    ...Shampoo and shower gel I had to buy myself... 2 swimming pools of max 150 seats for a hotel of almost 800 people... At any service offered by the hotel I had to wait between 10-20 minutes... The money I paid has nothing to do with a vacation...
  • Chris H
    Chris H
    Jul 2023 1 contribution
    ...We arrived at 3am and had to wait 45 minutes to get in our room ... Tour guides are divs as well ...
  • Ulphat B
    Ulphat B
    Jun 2023 1 contribution
    I booked the hotel 1 month ago and paid total price... After that they suggested staying in different low cost hotel...
  • Ammy Renate
    Ammy Renate
    Jun 2023 21 contributions
    ...We couldn't eat at the a'la carte restaurant even...
  • Hasan T
    Hasan T
    May 2023 2 contributions
    ...The foods are very tasty and too much 🤩🤤🤤🤤 thank you bluestar...
  • Karolina P
    Karolina P
    Sep 2022 5 contributions
    ...I do not recommend the hotel, because of them I probably will not return to Alanya again...
  • Agata K
    Agata K
    Jun 2022 66 contributions
    ...Sunbeds are extra paid, approximately €5 for two with an umbrella, but if you leave you have to pay again...
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Cleanliness
Messy
Feedback on cleanliness is mixed, with some praising the prompt service and cleanliness, while others point to issues with room upkeep and inadequate provisions.
  • Boz H
    Boz H
    Aug 2023 1 contribution
    ...Rooms dirty cleaners put 2 towels back for family off 4...
  • Trail15144852700
    Trail15144852700
    Aug 2023 1 contribution
    ...Facilities in the hotel but also around the hotel are perfect...
  • aabbie96
    aabbie96
    Jul 2023 2 contributions
    ...The cleaners are quick, respectful, provide two bottles of water daily...
  • iulian m
    iulian m
    Jul 2023 2 contributions
    ...Shampoo and shower gel I had to buy myself...
  • Ammy Renate
    Ammy Renate
    Jun 2023 21 contributions
    ...There were some cleaning issues in the room and we went to guest relations three times to have it resolved but they didn't want to bother...
  • Hasan T
    Hasan T
    May 2023 2 contributions
    ...Hotel is very crowded ☀️☀️☀️ The weather is so hot🎉🎉 staff very helpfull hotel clean...
  • Lucie Kazdová
    Lucie Kazdová
    Oct 2022 6 contributions
    ...The all-inclusive meal was always excellent, weiters in the restaurant were always nice and prompt with cleaning...
  • Agata K
    Agata K
    Jun 2022 66 contributions
    Hotel itself is big and quite well maintained, however it’s hard to find for the local bus drivers...
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Service
Inconsistent
Feedback on the service at the hotel is mixed, with issues of check-in delays and poor communication balanced by praise for friendly and helpful staff.
  • Hollie A
    Hollie A
    Sep 2023 3 contributions
    Me and my partner stayed at blue star for one week... Mahir the photographer was amazing, he is so patient and friendly... Mahir has not only been an amazing photographer, I would like to say he is the best member of staff at this hotel, he would speak to everyone, having full conversations and getting to know people... After what started as a negative experience, our holiday turned out very good thanks to Mahir at the hotel and the trip we went on x From Alex and Hollie 2023 x...
  • Beth S
    Beth S
    Sep 2023 1 contribution
    Turned up two hours late to the hotel after a delay to our rooms not being ready. After waiting 45 minutes we was taken to our room where the staff brought our bags up and proceeded to wait in the room and wait for a tip which made us both extremely uncomfortable...
  • Becca
    Becca
    Aug 2023 1 contribution
    ...All inclusive is limited drinks throughout the day; juices, tea, coffee, select alcohol drinks, coke, fanta ete... Two pools, my advise is get down at 8am and reserve sunloungers as they go fast... Advice reserve a table just before you eat tea making sure you get a good seat... The staff do speak English but it's a bit broken depending on who you talk to...
  • The carpy S
    The carpy S
    Aug 2023 1 contribution
    Dreadful from start to finish, 12 hrs to sort our rooms out on arrival the guy on reception smirking at us when we complained about this as they should have been ready for our arrival (he was close to getting a slap), wouldnt feed most of the food they serve to my dog, waiters trying to chat up my teenage daughter asking for her social media details, hotel staff walking into our room unannounced at midnight while we were asleep one night to see when we were leaving ...
  • Boz H
    Boz H
    Aug 2023 1 contribution
    ...Rooms dirty cleaners put 2 towels back for family off 4...
  • carlabambam
    carlabambam
    Jul 2023 8 contributions
    We have just came back from this hotel, like many people we had a problem with check in given the wrong room, we paid extra money to have a 2 bedroom apartment and got a family room, when the 2 bedroom apartment became available it was horrendous dirty and air conditioning was broken...
  • Freedom294010
    Freedom294010
    Jul 2023 1 contribution
    ...The staff were not at all helpful and whilst there was a range of food options, it did get very repetitive and a bit of hit and miss in terms of the taste... I have been to other hotels and never been treated this way or had this type of experience...
  • aabbie96
    aabbie96
    Jul 2023 2 contributions
    ...Cons… The check in process was poor, we waited over half an hour to be shown to our room, we arrived after midnight so we were very tired after travelling for 6 hours. We were then pressured into giving a tip to the staff member who eventually took us to our room after explaining we don’t understand Turkish lira yet, he stood in silence until my partner asked ‘are you waiting for a tip?’ And he replied ‘obviously, I have done you a favour, giving you a double room’ which he had not as we booked a double room... We did not need to be reminded by a phone call so early, we had set our own alarm... We had staff enter our room with a room key at 8am without knocking and ignoring the ‘do not disturb’ sign, we were still sleeping... Pros… The entertainment staff are amazing, chatty, polite, get you revolved... The cleaners are quick, respectful, provide two bottles of water daily...
  • Matthew J
    Matthew J
    Jul 2023 1 contribution
    ...After being assured we was only needing to stay at the budget hotel they sent us to for a few hours they then advised it would be for another 2 days minimum...
  • Chris H
    Chris H
    Jul 2023 1 contribution
    ...Only the selected few younger lads serving are good , the rest are a joke . We arrived at 3am and had to wait 45 minutes to get in our room ... The massage man is a (well ill not say) but he could do with learning how to talk to people...
  • iulian m
    iulian m
    Jul 2023 2 contributions
    I want to share with you my experience with Blue Star hotel... We had to wait almost 5 hours with the children to be given the key to the room.However, the room was supposed to be ready on the 11th in the afternoon and we arrived at the hotel on the 12th at 5 in the morning... At any service offered by the hotel I had to wait between 10-20 minutes... Food, drink and of course reception... Wi-Fi I had the chance to connect after 3 days of vacation... I dared to ask for help from the staff, but I was treated like someone asking for something for free... The money I paid has nothing to do with a vacation...
  • Ammy Renate
    Ammy Renate
    Jun 2023 21 contributions
    ...When we said we got the full room, an employee said we got the wrong room and had to leave. We waited one hour more in the lobby and got room almost for dinner... the animation team's Sem and Lida many thanks for ur help...
  • Shannon Wright
    Shannon Wright
    Jun 2023 2 contributions
    ...The rep called Sem was amazinf with us, very friendly and would sit and talk to us...
  • Ulphat B
    Ulphat B
    Jun 2023 1 contribution
    ...I went there with my When we arrived the hotel, they registered us but did not gave the room card. Then a group of tourists came and hotel staff started registering them... After that my tour agency suggested me another hotel and I lave the BlueStar hotel...
  • Klaudia W
    Klaudia W
    Jun 2023 1 contribution
    This hotel has only adavantages, the hotel has amazing waiters and bartenders, but most importantly the entertainment team is one of a kind... I will definitely come back to this hotel again...
  • Ewelina S
    Ewelina S
    May 2023 1 contribution
    It was a pleasure to spend the vacation in Blue Star Hotel... Hotel service, waitres, barattenders and animations team was very kind, helpful and tried hard...
  • Hasan T
    Hasan T
    May 2023 2 contributions
    ...Hotel is very crowded ☀️☀️☀️ The weather is so hot🎉🎉 staff very helpfull hotel clean...
  • Lucie Kazdová
    Lucie Kazdová
    Oct 2022 6 contributions
    ...Fridge, air conditioning, perfect view (I recommend paying extra for a room in the main building)... They refill your room with water every day and the maids are very handy and always conjure up some surprise on your bed, for example a swan from a blanket :) The receptionists were always willing to help us with everything... The beach is only a 10-minute walk away, if you don't feel like walking, just get on the hotel bus that will take you directly to the beach... The all-inclusive meal was always excellent, weiters in the restaurant were always nice and prompt with cleaning... Overall, I rate this hotel as absolutely amazing and I hope I will return next year...
  • Karolina P
    Karolina P
    Sep 2022 5 contributions
    ...Despite the fact that the room should have been ready long ago, we waited in the lobby for more than an hour...
  • Agata K
    Agata K
    Jun 2022 66 contributions
    ...Staff working at the reception doesn’t speak English well so it’s hard to communicate, however most of them show the effort... The restaurant staff was very friendly and welcoming... They were taking care of every request asap... Bar staff was nice, however there was no ice available at all, which was quite annoying if you want to enjoy a cold drink... Beach bar serves snacks, softs and beer, no spirits though... Sunbeds are extra paid, approximately €5 for two with an umbrella, but if you leave you have to pay again...
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Amenities
Satisfactory
Guests appreciate the hotel's amenities, including room service, entertainment, and all-inclusive options, but some found it lacking in certain areas, such as limited sunbeds and thin walls.
  • Beth S
    Beth S
    Sep 2023 1 contribution
    ...We paid for all inclusive and have spent more time eating out than in the hotel, drinks are also extremely expensive if you do not want to drink beer or vodka...
  • Becca
    Becca
    Aug 2023 1 contribution
    ...All inclusive is limited drinks throughout the day; juices, tea, coffee, select alcohol drinks, coke, fanta ete. The rooms are nice, only issue is only one plug... Aircon is nice, the beds are a bit hard at first busy get better the more you sleep on them... Two pools, my advise is get down at 8am and reserve sunloungers as they go fast... Same goes with tables at night, the entertainment is amazing different shows at night, mini disco and choise to go club after... Advice reserve a table just before you eat tea making sure you get a good seat...
  • Boz H
    Boz H
    Aug 2023 1 contribution
    ...Rooms dirty cleaners put 2 towels back for family off 4... Pool side burgers are about only good thing...
  • Trail15144852700
    Trail15144852700
    Aug 2023 1 contribution
    ...Especially the all inclusive concept, kids club and the entertainment team... Facilities in the hotel but also around the hotel are perfect...
  • aabbie96
    aabbie96
    Jul 2023 2 contributions
    ...We can also hear everything our neighbours are doing and saying as the walls are so thin... Pros… The entertainment staff are amazing, chatty, polite, get you revolved... The cleaners are quick, respectful, provide two bottles of water daily... There are plenty of options at lunch and dinner and there are great variety... I won’t mention the Que for the ice cream 🫣 The beach hut is really good, you can still get your all inclusive drinks 9:00-17:00 and snacks between 12:00-14:00... It is about a 10 minute walk away from the hotel which I don’t think is too bad...
  • iulian m
    iulian m
    Jul 2023 2 contributions
    ...The balcony door could not be closed. Shampoo and shower gel I had to buy myself... The bed sheets and props were very old and worn... Beds too.Not to mention the minimum amenities that a 4-star hotel should have... 2 swimming pools of max 150 seats for a hotel of almost 800 people... At any service offered by the hotel I had to wait between 10-20 minutes... Food, drink and of course reception... Wi-Fi I had the chance to connect after 3 days of vacation...
  • carlabambam
    carlabambam
    Jul 2023 8 contributions
    ...Was ok for a week in a good location plenty off food places nearby thankfully! Buy your excursions online and not at the hotel much cheaper !...
  • Lukas
    Lukas
    Jul 2023 2 contributions
    Hotel is fine, food could be better... Especially Ahmet, who helped us even extra throughout the week!... This guy is a legend and made our stay so much better!...
  • Klaudia W
    Klaudia W
    Jun 2023 1 contribution
    This hotel has only adavantages, the hotel has amazing waiters and bartenders, but most importantly the entertainment team is one of a kind... I will definitely come back to this hotel again...
  • Ammy Renate
    Ammy Renate
    Jun 2023 21 contributions
    ...We waited one hour more in the lobby and got room almost for dinner... The best part of the hotel was the mini club and activities...
  • Shannon Wright
    Shannon Wright
    Jun 2023 2 contributions
    ...Amazing entertainment especially for kids. Beach only 10 minute walk away and is beautiful...
  • semih c
    semih c
    May 2023 1 contribution
    ...And also, beverages and dishes was so delicious and we tried all turkish food there, even Turkish kebab...
  • Ewelina S
    Ewelina S
    May 2023 1 contribution
    It was a pleasure to spend the vacation in Blue Star Hotel. The location of hotel is very good, 8 minutes walk to the beach... Hotel service, waitres, barattenders and animations team was very kind, helpful and tried hard... The Hotel offers a lot of animations not only for children but also for adults...
  • Hugh C
    Hugh C
    Apr 2023 1 contribution
    Excellent high quality service ... The staff is very professional and friendly and ready to help...
  • Lucie Kazdová
    Lucie Kazdová
    Oct 2022 6 contributions
    I visited this hotel for the third time this year... The hotel room is completely adequate and satisfying... Fridge, air conditioning, perfect view (I recommend paying extra for a room in the main building)..... They refill your room with water every day and the maids are very handy and always conjure up some surprise on your bed, for example a swan from a blanket :) The receptionists were always willing to help us with everything... There is a lot of cats around the hotel, which is a nice diversion... The beach is only a 10-minute walk away, if you don't feel like walking, just get on the hotel bus that will take you directly to the beach... The all-inclusive meal was always excellent, weiters in the restaurant were always nice and prompt with cleaning... Overall, I rate this hotel as absolutely amazing and I hope I will return next year... Best place where to spend vacation...
  • Karolina P
    Karolina P
    Sep 2022 5 contributions
    ...Not enough sunbeds at the pool, you have to take a seat before breakfast...
  • Agata K
    Agata K
    Jun 2022 66 contributions
    ...The restaurant staff was very friendly and welcoming. They were taking care of every request asap... Hotel isn’t beachfront located, but it’s 10 minutes walk and they have their own area with the bar available... Beach bar serves snacks, softs and beer, no spirits though... Sunbeds are extra paid, approximately €5 for two with an umbrella, but if you leave you have to pay again...
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paula b wrote a review Nov 2023
2 contributions
+1
Me and my other half stayed last week and it was lovely met a lovely man and his parrot who took some lovely photos, lovely staff lovely food only thing I have to moan ant really is that they only give you one pillow . 🩷 It's a amazing hotel with marble flooring with the most amazing chandelier I've ever seen.
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Date of stay: November 2023Trip type: Traveled as a couple
Room Tip: There is a free shuttle to beach which is brill daily.
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Traveler64341649316 wrote a review Nov 2023
2 contributions
Don’t book this hotel if you have any sense. The reception staff were as rude as you’d expect in a prison. One staff member at the desk directly asked us to put £20 in the tip box at reception and be seen tipping and we will get the double bed we PAID for. When I told the manager about this she said that it would be dealt with and will talk to staff. I then got a note on my door saying “please come to reception” thinking it was from the manager offering us something to compensate our bad service. But no, it was said receptionist that then confronted me saying that what I said to his manager was a lie and he will lose his job if I don’t tell the manager his version of what happened. Spent most the holiday avoiding the desk since we also witnessed another man at the desk scream and shout at a woman who also was given 2 single beds to stay with her boyfriend when they paid for a double. This hotel is no way a 5 star but sadly it could be if not for the shocking staff. The food was good and the cleaners work hard. I would have tipped everyone at the hotel but since I was always being nudged to tip I tipped nothing to blue star. I expect the usual “this is impossible” response from this review and to be frank I couldn’t care less since I won’t read the response from a scam hotel. There’s one girl are reception that carried this hotel, she should run the place and if you talk to any men at the desk make sure you are recording it because they lie. I recorded every conversation and get anxiety watching it back at the ways you get gaslit and treated like dirt when you’ve spend thousands on getting away to relax. If you read this book somewhere else for the sake of your mental health. That said it’s worth sneaking in to use the massage services since the were totally 5 star and felt nothing to do with the hotel even though they used the building.
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Date of stay: October 2023Trip type: Traveled as a couple
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Nomad40030292256 wrote a review Nov 2023
1 contribution
We are just nearing the end of our super two week holiday at the Blue Star Hotel, we have had an awesome time , met some great people and had a fab time . The hotel is great and we are right at the end of the season, food is great yes they have some weird combinations for breakfast but the food is great and always something for all . All meals were super. The hotel is lovely and super clean the beach bar is included in the price ‘wow’ the staff all of them are lovely and friendly they can’t do enough for you .Room cleaned every day with toilet rolls and water left each day. Ignore all the bad reviews they are lies or just plain wrong . I highly recommend you stay here if looking for something in Alanya . Thank you Blue star staff for a super Holiday. Se you next year . Enjoy your closed season with you families.Chris&Marj.❤️🍻👍.
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Date of stay: November 2023
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Trip type: Traveled as a couple
Room Tip: Just enjoy the experience.
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Andri P wrote a review Nov 2023
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Great hotel, nice rooms, and very service minded staff. Special thanks to Mami who danced with the children and always kept a smile on his face :) The room clean and housekeeping did a good job. Very nice food.
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Date of stay: November 2023Trip type: Traveled with family
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William T wrote a review Nov 2023
1 contribution
+1
Where to start , we thought everything was going too well when our plane and airport journey was great as was the transfer. There had to be a catch … the hotel was just that. Hotel was advertised as 4 star; couldn’t be further from the truth . Upon arrival we got out the taxi and the hotel is in the middle of a run down derelict part of Alanya. Scrap motorbikes lying around and very grubby. We entered the hotel and was greeted and checked in by a very rude staff member , who throughout the stay was rude, will cover this later. We walked through the lobby as another member of staff was made to take us up to our room. Decor is unbelievably outdated and the furniture needs a very good clean due to stray cats using them to shelter and sleep. We got to the room through the dark corridor due to there being no working lights ; made me feel like I was on a prison wing. Was only given one key card so we couldn’t go off and do separate things , only positive of the room was the double and single bed which could be pushed together. The beds were rock solid though with no give at all, lots of aches and pains as a result. Horrible room decor (see attached pic) , faulty balcony door which could be opened even when locked , shower flooded every time it was used and there is a €2 a day charge for using the safe which they know the code for. Room doesn’t keep any noise out and you could hear everyone’s conversations whether next door or across the way. Woke up one night to the constant sound of dripping water , we investigated and found that the air con unit was leaking all over the floor and eventually became a constant stream. Air conditioning no longer worked after this… We were given an information sheet from the hotel on arrival which stated alcohol and soft drinks were inclusive but when ordering was told eveyrhing was extra apart from lager and vodka. Candles and decor missing all over the corridors , no lights , exit door next to our room was constantly open meaning anyone could come in to the area , dirty plates left for days on end outside rooms and near lifts , rubbish everywhere. Now we get back to the 1 only rude staff member , rest were nice as can be for hotel quality. We wanted to play pool One night so enquired at reception and response was “yes €10” very rude tone and manner , when we checked what it would be in Turkish lira , proceeded to huff and puff whilst rolling eyes and shrugging shoulders then said “300 then” Food …. No food diversity at all , there are 2 walls both full of salads and desserts, 6 hot food bays inside but not 6 individual options, what we mean by this is 3 bays are at the front and three are directly behind that contain the same food as the bay in front. Then you go to the outside food bays where one always contained semi warm chips and 2 contained different options each night . In total only 6 bays of food. Breakfast for us was consistently cold made up of boiled eggs , pancakes and chips only as no meat options provided at all. Lunch again the same with no diversity and stone cold once again. We have no problems with stray cats but as for hygiene standards it was not good at all as they all had fleas / illnesses and constantly were on tables or sniffing around the food bays and restaurant. No entertainment at all apart from the kids mini disco which was the same 5 songs every night from 8:15 - 8:30. Arcade games were on grounds but had to be paid for and very run down. Couldn’t relax around the pool as all the buildings around the hotel blocked the sun for most of the day , due to this the pool was absolutely freezing. There was nothing around us entertainment wise so we couldn’t even go out and do anything except get some proper food. Simply we used the hotel for sleeping only and as mentioned earlier this was painful due to awful bed and mattresses . No facilities apart from the spa which was chargeable. We spent most of our days at the lovely beach which is only 10 mins away as we wanted to stay away from the hotel as much as possible due to the poor overall experience. Advice we give to you if you book this hotel is to book excursions , go to the beach, make friends with the cats and eat out somewhere else every night. By the way if you are English don’t expect to see any other English people as the majority are polish or German and unless you are these nationalities you get ignored until you have waited for 5 mins. As a couple who are larger people we did not expect to go on an ALL INCLUSIVE holiday and come back weighing less than before we left. Only positives of our holiday were the excursions we booked ourselves , the beach, cleaners in rooms & cats which were mostly friendly and needed some love
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Date of stay: November 2023
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Trip type: Traveled as a couple
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takebreak wrote a review Nov 2023
Chandler’s Ford, United Kingdom140 contributions71 helpful votes
+1
This has been one of the nicest hotels I have stayed in, in Alanya the staff are friendly and nothing is to much trouble , the rooms are clean and the maid is pleasant and kept us in bottled water . There is a beach bus at different times and bazaar bus ( once a day) the drinks are good and not tight measures . ( cocktails you pay for) the hotel is clean. Entertainment is good although I did wish it was longer loved Brazilian night I would recommend this hotel . Food was nice although I would have liked pancakes more often at breakfast this is just my personal taste .
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Date of stay: November 2023
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Trip type: Traveled with family
Room Tip: Bring an empty bag for all the shopping must do manegvet excursion
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Ewelina wrote a review Nov 2023
3 contributions
Hotel is ok. We were here two times with our family. We spent here very great time with them animation and the best barman Emirhan ❤️. Food is very good, everyone found something for self. Rooms are okej and weather in November is very good. (Around 30 degrees)Thanks for all. We will come back 🤩
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Date of stay: November 2023Trip type: Traveled with family
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Aleksandra A wrote a review Nov 2023
1 contribution
the animation team was very good The DJ plays very good music and the hotel makes a very good impression . Good very good 🤩 I recommend this hotel and I will definitely go back there with my friends
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Date of stay: October 2023Trip type: Traveled with friends
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Wendy wrote a review Oct 2023
Hounslow, United Kingdom5 contributions
We arrived at night was welcome by a very nice man i think called Mehmet he was very warm Funny and friendly the best. Food ok needs more variety though. Turkish tea is very nice. Have already bought some to take home. Beach is nice ,although Hotel is noisy depends what you are looking for in a Holiday really ,we just came to relax . Some staff are rude ! But not all STAFF are like this. We had to change Apartment because of cockroaches after three complaints but the other two bedroom was nicer .And the man at reception was amazing helping us and sorted this out quickly not sure of his name. Certain waiters ask where your from and ask for your number or social media this is not professional. Inappropriate gestures by one bar staff this is not acceptable behaviour this was reported custom relations also reported this to Tourist Operator. Also a man phoned our apartment asking my friend IF SHE was single.married or had a boyfriend this was also reported to Holiday Rep and Night Manager and Custom Relations . These incidents happened and are not lies or slander ,No slander is intended just improvements need to be made .As tourists you have a duty of care to take complaints Seriously. One Waiter Ahmet who Disrespects women who i myself reported when i was on holiday for his behaviour, as it appeared his intentions were not good at all. He has actually WhatsApp my friend demanding to take her review down he then called her certain things which is not true to bully her, Belittle her. This is actual (Emotional ABUSE) and is a crime in UK . This is unacceptable behaviour towards any woman and total Disrespect for any woman to endure. This will not be tolerated . I can get proof of this and will send them if need to be reported further This is not very Nice man who you have employed. We love Turkey and has not put us off coming back to Explore Turkey just because of these incidents. I myself met some lovely Turkish people at the beach who were very Welcoming .
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Date of stay: September 2023
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Trip type: Traveled with friends
Room Tip: can only comment on my own experience But the other reviews left by people does not have a good...
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Sandra wrote a review Oct 2023
Worksop, United Kingdom1 contribution1 helpful vote
DO NOT GO TO THIS HOTEL IF YOU ARE ENGLISH! This hotel hates English people! We was made to feel very uncomfortable throughout our stay! Rude staff and the entertainment people do not engage with you if you are English just ignore you and the kids. Horrible experience!! This hotel is not a 4 star hotel! Food terrible! 1 flat pillow per person, hard beds and they don’t give you enough bedding and when you complain they basically say tough not their problem. DO NOT BOOK THIS HOTEL!
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Date of stay: October 2023Trip type: Traveled with family
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PRICE RANGE
$41 - $81 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
blue star alanya, blue star resort all inclusive
LOCATION
TürkiyeTurkish Mediterranean CoastAntalya ProvinceAlanya
NUMBER OF ROOMS
380
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BLUE STAR HOTEL $44 ($̶7̶2̶) - Updated 2023 Prices & Resort (All-Inclusive) Reviews - Alanya, Turkiye

Frequently Asked Questions about Blue Star Hotel
Which popular attractions are close to Blue Star Hotel?
Nearby attractions include Alanya Gardens (0.7 miles), Kleopatra Beach (0.4 miles), and Suleymaniye Camii (0.6 miles).
What are some of the property amenities at Blue Star Hotel?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Blue Star Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Blue Star Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Blue Star Hotel?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Blue Star Hotel?
Conveniently located restaurants include Kleopatra Blue Hawaii Restaurant, by MH food & drinks, and Ringo Place.
Are there opportunities to exercise at Blue Star Hotel?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Blue Star Hotel have an airport shuttle?
Yes, Blue Star Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Blue Star Hotel have airport transportation?
Yes, Blue Star Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Blue Star Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Blue Star Hotel?
The staff speaks multiple languages, including English, German, Russian, and Turkish.