Excellent hotel across the road from the beach. Everything works and any problem is fixed instantly. The food is excellent and the staff are all efficient super friendly and professional especially Aliye the lovely lady in reception. There were 199 Germans and 1 Australian me. Germans know quality so that means this is a good hotel
Currently here. Very good experiences. I believe it's one of the eldest hotels by Kleopatra. The staff is unbelievable so kind and attentive. Food is ok drinks are good. Rooms are very nice. For me the staff is the best. The terrace Area is amazing too. Top hotel.
Hotel was great location with stunning views. Plenty of food available always something you could find to eat. I had an issue with local excursion and Customer relations (yagur) was excellent with sorting it out on my behalf!! Fabulous staff and manager adnan for reserving room during our stay. Can see lovely castle from hotel dinning room.
I stayed two weeks at Gardenia Hotel. I was satisfied and Every thing from A to Z was so perfect The hotel provide a good quality of services at a competitive room rate which is very rare theses days.
Huge thank you goes to manager Adnan Kurt. Who helped arrange flowers to my mother (i was not in the hotel) and all other staff members who surprised her at the breakfast ❤️👌.She was super happy ... .
Very nice and clean hotel. Benefits from a very good location - very close to the sea and pretty much in the city center at the same time. Plenty bars and restaurants around, friendly and attentive staff.
I was so disappointed in this hotel, we went all inclusive which was a joke as everything was extra it was false advertising.Had to move rooms for a night as air conditioning was faulty,the majority of the staff were rude there was one man on the reception that took the suitcases to the room he was fantastic he couldn’t help us enough shame they all weren’t like him the beach bar was good the manager there (echo)was lovely and helpful,In a few words we will NOT return to this hotel. I don’t know the gentleman’s name but I’ve put his picture up he deserves a pay rise he was used as a dogs body shame really as he was so nice 😊
Everything was great, rooms are clean and pretty, great view, the reception, the lobby bar, the pool, everything nice. And the kitchen! Fabulous!! Fresh and tasty! And all the staff was so kind and professional. My husband and daughter were very satisfied too. We have no complains at all, and we can recomand this hotel everybody.
Plusses are clean and pretty modern rooms(no tiles on the floor!), cleaning ladies were very attentive, location(beach is about 100 meters and the main street is really close by, Starbucks for morning coffee basically next to the hotel). Minuses for me were food, we went to one dinner and one breakfast and that was enough to decide that it’s not for us, lot of greens for salad, but for warm food there were not enough choices for us, same for breakfast, eggs were tripping raw, no omlettes, bacon, pancakes etc(maybe it was some other morning but I would like to decide for myself what to eat not like school cafeteria). Also the room was facing other hotel so we had to have curtains in front of the windows basically at all tines because there were no privacy. Poolside was kinda sad looking. Wifi is for extra fee(42 liras for a week), but was fast. So if you want to eat outside but a good location I would suggest taking only room without meals and if it’s not possible, to find another hotel. PS! It’s quite cheap to eat in Alanya. …
In this hotel were staying my wifes mother. We were staying in hotel nearby. We were spending time in this hotel for some time. Very nice lobby outside. You feel like in some coffee shop. Hotel stuff pretty friendly. Turists is mainly older people from Germany. So its pretty quiet hotel. So we liked that were is relaxed atmosphere and no animation. Very high level in kitchen. Food has a lot variety and good quality. Waiters professional and polite. View in restaurant is astonishing. On the top of hotel you can sea Alanya castle, sea and Cleopatra beach. Only minus that the room window was looking directly to other hotels wall in 2 meters. So room was dark. Mother in law did not complain and said that it is fine for her. But this room is not for everyone. Still, the kitchen in hotel and amazing view compensate disadvantages.…