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Kulak Mevki, Alanya 07490 Turkey
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Traveler (412)
Pool & Beach (87)
Dining (59)

About

#141 of 507 hotels in Alanya
Location
3.4
Cleanliness
3.9
Service
3.9
Value
4.1

Looking for a place to stay in Alanya? Then look no further than Dizalya Palm Garden Hotel, a family-friendly hotel that brings the best of Alanya to your doorstep.

Guest rooms offer amenities such as air conditioning, a minibar, and a refrigerator, and guests can go online with free internet access offered by the hotel.

The property also boasts a pool and an on-site restaurant, to help make your stay more enjoyable.

If you are looking for a nearby place to eat, Dizalya Palm Garden Hotel is within walking distance of Green Garden Restaurant & Bar (0.2 mi), a popular restaurant in the area.

If you’re looking for things to do, you can check out Syedra Castle or Hamaxia, which are popular ancient ruins amongst tourists.

We’re sure you’ll enjoy your stay at Dizalya Palm Garden Hotel as you experience everything Alanya has to offer.

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Property amenities
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Water park
Children Activities (Kid / Family Friendly)
Airport transportation
Internet
Indoor pool
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Poolside bar
Spa
Hammam
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Fireplace
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
Russian, Turkish
241Reviews21Q+A4Room tips
Traveler rating
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Dejan wrote a review Aug 7
1 contribution1 helpful vote
The hotel was excellent. The rooms are clean, the food is excellent and varied. From 10 a.m. to 6 p.m. it's very loud at the pool, because of the hotel entertainment, so we swam every day on the beach where there was peace and warm wather. Beach is very close, about 300m, on which there is a bar with food. The staff is very friendly. Their English is not too bad, so it's okay. We organized the trips through the Haybil Tourism agency, which is across the street from the hotel, next to the GoKart. I would especially like to give compliment to a guy named Yusuf, who is very nice and explained everything to us nicely. The holiday in Turkey was really perfect.
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Taner wrote a review May 2022
4 contributions3 helpful votes
Rooms are very clean. In fact, we quite liked the service and the food. However, we wanted to buy food from the snake bar at 3:50 PM, but the staff member told us it was 4:20 PM and could no longer serve. He served other guests who came after us. Apart from this problem, we did not encounter any other problems.
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Date of stay: May 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Antonín D wrote a review Jun 2021
Pisek, Czech Republic127 contributions43 helpful votes
The hotel looks really great. Nice place with clean rooms. Parking next to hotel. Annimation program for children. Swimming pool. Private beach. But we could not sleep because there was noise from corridor and we hear everything from next room. And food? It was really bad. Of course for this price of hotel it was maybe enough. From second day of our holiday we were going to restaurants in Alanya. Really big different. Breakfast, lunch and dinner it was average. But afternoon bufet or coffee time...overcook spaghetti and wet french fries or chicken nuggets without chicken meat. Once we wanted night breakfast at 5:01. It was to 5:00. Staff had big problem that it finished. We heard maybe five times "finished". I wanted another time hot water for tea in lobby bar at 9:50 and problem again. There were one woman but still repeated "from 10:00". If you are looking for lowcost hotel with a lot of service it is ok. If you are looking for quality and want to sleep in the night take another one.
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Date of stay: June 2021
Value
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sarah wrote a review Sep 2019
1 contribution
I went with my friend on this holiday. The hotel was clean. The food was typical all inclusive stuff which was decent. The staff tried their best and they were all very nice. They did struggle with English and most of the guests were Russian/Ukrainian and the food and language was catered to them. It was still enjoyable though.
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Date of stay: April 2019Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sadz B wrote a review Aug 2018
Oldham, United Kingdom135 contributions27 helpful votes
+1
Two years later, we returned with a party of 7. We got to the hotel around 7am and checked in by a manager called Rayan. He was friendly and got us all sorted. We were there for 10 nights. People have commented on many issues and im suprised at the bad reviews as i would return again. Food There is always alot of food. Some of it is repetative and caters for Russians and Germans. However, i think that is due the tourists that check in/visit. My kids loved the ice cream which was served from 3 -4 and cakes and waffles from 4- 5. Pool side restaurant was amazing just as it was back in 2016. Waiters really do a good job. Rooms were modern and clean. Again no issues. For those that have not tried the Turkish bath , it was truly amazing. For £25 it was well worth it. Animation Team They were just too good. The kids room caters for children aged 2 up to 13/14. The room is bright colourful and it is very welcoming. There was TShirt painting, cookery sessions and much more. When i reviewed in 2016 i commented on not many english songs. However, this year there were english songs for the kids to sing along to. Pool Entertainmement was amazing. The water on the slides is turned off at 12 and reopens at 3. The pool was cleaned every day. Overall, 5 stars from me again. The recepetion, waiters , cleaners , security team , animation team and Miriam all do a great job. Thanks guys.
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Date of stay: August 2018Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
4 Helpful votes
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Kenny H wrote a review May 2018
Greater Manchester, United Kingdom86 contributions61 helpful votes
As I continue This Hotel should be fantastic but unfortunately it isn’t. That is unless you want to just be lay on a bed all day in the sun eat bland but well cooked food not speak to anyone be served by people who do not like the English and not know what’s going on. The barman on the Hotel Bar is one if not the most miserable, rude guy I have ever seen. He is so bad people walked downstairs to the pool side bar get there drinks and walk back upstairs rather than go to him for a drink. Despite several complaints by many people this man stayed behind the bar the manager either didn’t believe what he was being told or he was a family member. There is very little information regarding what’s going on in the hotel we missed the bbq on two nights we didn’t know there was a bbq , entertainment again no information whilst most hotel acts are usually not upto much it would be nice to advise your holiday makers at least give them the option. Drinks are limited vodka whisky lager that’s it the bar staff don’t speak English they don’t have a menu so it’s pretty much get what you are given. Outside the hotel consist of a couple of shops 2 restaurants and that’s it. The Hotel a a small private beach that is ok with a nice little promenade a bar and food option. I would not recommend this Hotel which is a shame a little attention to detail this would be a really nice place for a weeks holiday 2 weeks would be far to long unless you just like to do nothing but lay in the sun drink vodka whisky or lager.
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Date of stay: May 2018Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Ste C wrote a review Nov 2017
Skelmersdale, United Kingdom51 contributions23 helpful votes
+1
Me and my partner stayed here mid October, we paid a total of £450 for 6 nights including the flights and transfer. I've waited to write the review to try and gauge what my overall thoughts are, I'm going to sum it up simply: ***Location*** The hotel is a long transfer from Antalya airport, we were on a shared transfer and it took over 2 hours. Not helped by stopping at some severely overpriced services on the way (can't help thinking the drivers were on commission for stopping there). ***Beach*** The hotel had it's own section of beach, which we never actually used (but we did have a venture down there) as the water was a bit rough and the beach was stones rather than smooth sand. Further along, belonging to another hotel is an area which looked much nicer to enter the sea. ***Hotel*** Hotel was lovely, never stayed anywhere so clean, bright and modern. My biggest grudge was the mini bar, when you're shown to your room there's a variety of drinks - 2 iced tea, 2 fizzy water, 2 cherry drinks etc. We were told this would be replenished daily.......it wasn't. Each day we just got one large bottle of water in the room. This was rather frustrating as it would only have cost them pence to stock up the fridge each day and save trips downstairs every time I wanted a drink. - With it being an all inclusive, I don't think they should put drinks in your fridge on day 1 if they're not prepared to replenish them, if I hadn't have had them in the first place then it wouldn't have wound me up so much. I did tell the receptionist one evening that I would appreciate the fridge being stocked (especially after hearing they'd restocked it in some other rooms!) and she was the most unhelpful person I encountered, I gave up trying to get a result when she said "Go away, you're drunk", which I thought was very rude. Yes I'd had a couple, but I certainly wasn't drunk. On the last day one of the 2 lifts at our side of the building (the rooms are in 2 buildings) was stuck at a floor and wasn't repaired all day. ***Food & Drink*** I was very ill for a couple of days of my short (6 night) holiday, so didn't try much of the food the following days. I've been racking my head at what could have caused me so much pain and discomfort and the only food and drink I consumed was that provided by the hotel. Thankfully there's a chemist just round the corner and he was able to give me some medicines for the equivalent of £11. On the last couple of day's various drinks weren't available, this is because they were closing for the season and obviously decided it wasn't worth getting more orange juice for the machines etc. ***Entertainment*** The entertainment was great, the Ampitheatre is a nice addition and we were treated to some rather spectacular acrobatic shows, unfortunately I missed the Micheal Jackson night due to being attached to the toilet in my room. ***Turkish Bath*** We booked in for a Turkish bath at the hotel but cancelled it the evening before when we realised we could get the same for a third of the price from Alanya Yaman Tour around the corner, which included transport from the hotel. Suleyman (or Tom Excuseme - his English name) at Alanya Yaman Tour was brilliant, what I liked most was on the leaflet he actually had the price of trips so you could actually make an informed decision, which is one of the greatest difficulties in Turkey as nothing has a set price. Bottom line - They lose one dot for making me ill, and another dot over not re-stocking in mini bar and being rude. They keep the other dot's for how clean the hotel was, the poolside was cleaned every day.
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Date of stay: October 2017
Rooms
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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mrsLei wrote a review Oct 2017
Kendal, United Kingdom82 contributions34 helpful votes
This is the worst hotel I have ever had the misfortune of staying in!! Most of the staff are blatantly rude with the exceptions beinb "Onu" "Zek" and Mehmet. They should be sent on training courses to understand what hospitality means. A great hotel ruined by nonchalant uncaring staff. The lukewarm food never changes for Lunch or Dinner. The pool was never cleaned in the 10 nights we stayed and you can clearly see a scum line under the bridge. Entertainers only entertain themselves by chasing young girls. The Bar constantly runs out of spirits. Would strongly advise to book elsewhere and avoid this place.
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Date of stay: May 2017Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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capturethemood wrote a review Sep 2017
Leeds, United Kingdom199 contributions113 helpful votes
After a 4.5 hr flight from Manchester, UK and a 2hr drive we arrived at the Dizalya Palm Garden Hotel at 4.30pm.  We checked in, dropped bags in our room and went for a tour of the hotel. All was well on the surface, great reception, surroundings etc. We were all inclusive so we had a couple of drinks in the bar before making our way to the main restaurant for our evening meal. As a party of two, we happened to be seated on a large table. So we were approached by a lovely German family of four who asked if they could sit with us. We happily obliged and made efforts to separate our tables to give them some privacy. We were immediately challenged by a waiter who said in an aggressive tone "you have separated tables and items will fall between them". I assured him we would be ok and be careful. This fell on deaf ears and he continued to berate us for separating the tables. I advised him his tone was not welcome and we were ok. He advised me that nobody was interested in what I had to say. I was shocked so I asked to speak with the restaurant manager. He advised me in no uncertain terms as I was a party of two and not twenty he too was not interested in anything I had to say as they were very busy. The came back for one more go pointing and shouting how we had separated the tables and caused an issue.  I can't believe this is our first day at the hotel. Our holiday is marred before it has even really begun. We have managed to get some time with the guest relations manager tomorrow. We will see what this brings. I am very disappointed with the experience so far at Dizalya Hotel Chain. I carefully selected this hotel based on the trip adviser hotel and traveller pictures. I was not put off by the fact the clientele is predominantly german and russian but can honestly say as lovely as the pictures are, what do they really amount to if the service is appalling. We let our Meeting Point travel agent know of the situation, so he was aware how two of his customers in the 200 rooms they have with this hotel were treated. He was very professional and agreed to address matters with members of staff directly if we had further incident.  I come on holiday to relax not be treated like a child. Will recommend this hotel to no-one ever. This hotel does not cater for the English. I am usually happy not to be on an English complex. When in Rome and all that. But when you order a gin and lemonade and get a coffee the language barrier is too much. They should not advertise on English websites when they make no effort to accommodate English customers.
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Date of stay: September 2017Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Maya1990T wrote a review Sep 2017
Jaworzno, Poland8 contributions3 helpful votes
My sister and our parents spent a lovely 10 days in Dizalya Palm Garden Hotel in the second half of September, which meant the weather was just right (although still very hot), and the pool temperature was perfect. We found the hotel a great size, not too big so all the important spots were close together (restaurant, pool, bars etc). The hotel rooms were modern and spacious, with a great shower, good aircon, cleaned everyday with a complimentary bottle of water, sometimes two left on the table each day. There was good wifi in the lobby, rooms, ok in the swimming pool and outside area. Food in the restaurant was delicious to my taste, although I'm not a fussy eater, still I'm pretty sure anyone would be able to find something they'd like (big salad bar, different meats, chips, rice, Turkish specialities and loads of delicious desserts and fruit). What made the restaurant great was the waiting staff, who were lovely and attentive, making sure you have a table cleaned even though there wasn't enough of them to how busy the restaurant could get! They all deserve a special mention (Fred, Onur, Safak and the rest) for being extremely friendly and hard working! The bar staff at the pool wasn't any different, they'd make special cocktails for you if you wished (Especially Bekir and another sweet young boy that I didn't get a name of unfortunately), always smiling and very polite! They'd always keep the bar super clean and coffee area well stocked (if there was anything missing they'd make sure it's back in no time!) Managers were also always chatty and making sure you're having a great time! (Mehmet and Zekeriya putting in the extra effort!). On Wednesday they organised a Turkish night which was incredible! The restaurant looked very impressive with loads of delicious traditional Turkish food). There were only a few things we think they could improve on, but they were minors really. The ladies toilet in the swimming pool area was missing a toilet paper most days, and one of the locks was not working, which left women with one working toilet for the whole swimming pool. In regards to animations there wasn't enough going on for us throughout the day really, or after the evening shows (which were actually incredible though!) but Yunus and Ziko still made sure we have a great time! They'd play cards with us everyday and generally kept us entertained which was lovely of them! Animators would also organise a minibus to take people to clubs every few nights, which was a nice addition for people like me and my sister, who wanted some extra partying. The swimming pool was a good size, never over crowded, with 2 more little swimming pools for kids which made the main pool free of children playing- for people who just wanted to chill out. There was never a problem finding sunbeds around the pool. The hotel was mostly full of Russians/Ukrainians, which unfortunately weren't the most polite of people.. Watching Russian people steal food from the restaurant and get caught everyday was quite an entertainment though! Why they'd do that? No idea... There was enough of food throughout the day at the pool area to keep you full (tasty pizzas, burgers and chips, salads and fruit, cake later on and really good quality ice cream every few days). All in all we'd definitely recommend this hotel mainly because of how lovely all the staff were! Perfect for families with children, maybe not so much for younger people wanting a bit more entertainment.
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Date of stay: September 2017Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$87 - $224 (Based on Average Rates for a Standard Room)
LOCATION
TurkeyTurkish Mediterranean CoastAntalya ProvinceAlanya
NUMBER OF ROOMS
250
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Frequently Asked Questions about Dizalya Palm Garden Hotel
Which popular attractions are close to Dizalya Palm Garden Hotel?
Nearby attractions include Sealanya Dolphinpark (5.0 miles), Sealanya (5.0 miles), and Megamall AVM (1.2 miles).
What are some of the property amenities at Dizalya Palm Garden Hotel?
Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant.
Which room amenities are available at Dizalya Palm Garden Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Dizalya Palm Garden Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Dizalya Palm Garden Hotel?
Conveniently located restaurants include Ruzgar Cafe Bar Restaurant, Green Garden Restaurant & Bar, and Lokus Restaurant.
Are there opportunities to exercise at Dizalya Palm Garden Hotel?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Dizalya Palm Garden Hotel have airport transportation?
Yes, Dizalya Palm Garden Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Dizalya Palm Garden Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Dizalya Palm Garden Hotel?
The staff speaks multiple languages, including Russian and Turkish.
Are there any historical sites close to Dizalya Palm Garden Hotel?
Many travelers enjoy visiting Syedra Castle (7.0 miles) and Hamaxia (6.5 miles).